See all properties
Save

Universal's Loews Sapphire Falls Resort

Property class: 4

Photo gallery for Universal's Loews Sapphire Falls Resort

A resort with a large pool, multiple buildings, and palm trees.
Property video
A group of people sitting around a fire pit in an outdoor setting with chairs and umbrellas.
A hotel with a large pool, reflecting buildings, and a sunset sky.
A stone bridge with arches over a water feature, surrounded by tropical plants and palm trees.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$569
includes taxes & fees
11 Oct - 12 Oct

Explore the area

View map
6601 Adventure Way, Orlando, FL, 32819
  • Place, Universal Orlando Resort
    ‪1 min walk‬
  • Place, Universal’s Volcano Bay
    ‪6 min walk‬
  • Place, Universal’s Islands of Adventure
    ‪8 min walk‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Includes Early Park Admission*)

A hotel room with a large flat-screen TV, a desk with a chair, two beds with decorative pillows, a window with a view of a theme park, and a blue carpet.

Standard Room, 2 Queen Beds, Non Smoking (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(227 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, Non Smoking, Pool View (Includes Early Park Admission*)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of buildings and greenery.

Room, Non Smoking, Pool View (Includes Early Park Admission*)

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking, Pool View (Includes Early Park Admission*)

A hotel room with two beds, a nightstand with a vase of flowers, and wall-mounted lamps.

Room, 2 Queen Beds, Non Smoking, Pool View (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(68 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, Non Smoking, Lagoon View (Includes Early Park Admission*)

A hotel room with a large bed, a desk, a chair, a TV, and a window with a view of buildings and greenery.

Room, Non Smoking, Lagoon View (Includes Early Park Admission*)

9.0 out of 10
Wonderful
(2 reviews)
  • Lagoon view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Non Smoking, Lagoon View (Includes Early Park Admission*)

A hotel room with a large flat-screen TV, a desk with a chair, two beds with decorative pillows, a window with a view of a theme park, and a blue carpet.

Room, 2 Queen Beds, Non Smoking, Lagoon View (Includes Early Park Admission*)

8.8 out of 10
Excellent
(82 reviews)
  • Lagoon view
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite (Includes Early Park Admission*)

A hotel room with a bed, a television, a desk, and a window with curtains.

Suite (Includes Early Park Admission*)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Room (Kids Suite) (Includes Early Park Admission*)

A hotel room with a large bed, a smaller bed, a desk, and a chair. There is a window with curtains and a view of buildings outside.

Room (Kids Suite) (Includes Early Park Admission*)

9.2 out of 10
Wonderful
(11 reviews)
  • 49 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds
  • Free wired internet

View all photos for Sapphire Suite (Includes Early Park Admission*)

A hotel room with a bed, a television, a desk, and a window with curtains.

Sapphire Suite (Includes Early Park Admission*)

10.0 out of 10
Exceptional
(2 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Hospitality Suite (Includes Early Park Admission*)

A hotel room with a bed, a television, a desk, and a window with curtains.

Hospitality Suite (Includes Early Park Admission*)

  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Lagoon View King Room

A hotel room with a large bed, a desk, a TV, and a view of a pool and greenery outside.

Lagoon View King Room

  • Sleeps 4
  • 1 Single Sofa Bed and 1 King Bed
  • Free wired internet

Lagoon View Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

Standard Two Queen Room

  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (ADA Tub)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds, Mobility Accessible (ADA Tub)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds (Mobility/Hearing) (Includes Early Park Admission*)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds (Mobility/Hearing) (Includes Early Park Admission*)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (Includes Early Park Admission*)

A hotel room with two beds, a desk, and a chair.

Standard Room, 2 Queen Beds (Mobility, Roll-In Shower) (Includes Early Park Admission*)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Pool View (Mobility) (Includes Early Park Admission*)

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Pool View (Mobility) (Includes Early Park Admission*)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Lagoon View (Hearing) (Includes Early Park Admission*)

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Lagoon View (Hearing) (Includes Early Park Admission*)

  • Lagoon view
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Pool View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Pool View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds, Lagoon View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

A hotel room with two beds, a desk, and a chair.

Room, 2 Queen Beds, Lagoon View (Mobility/Hearing, ADA Tub) (Includes Early Park Admission*)

  • Lagoon view
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free wired internet

You may also like

Ad
Exterior

Marriott's Cypress Harbour Villas

Orlando
  • Pool
  • Spa pool
  • Kitchen
  • Washing machine
9.6 out of 10, Exceptional, 1,114 reviews
The price is NZ$327
includes taxes & fees
17 Sept - 18 Sept
Marriott's Cypress Harbour Villas

About the area

Orlando

A family-friendly stay in Orlando awaits you at Universal's Loews Sapphire Falls Resort. Within a 20-minute stroll, you'll find Universal Orlando Resort and Universal CityWalk. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Amatista Cookhouse™, serves Caribbean cuisine and is open for breakfast, lunch and dinner. Strong Water Tavern is the hotel's own gastropub, serving drinks along with light fare. Enjoy the gym, Hot tub, sauna and waterslide. 118 square feet (11 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, early theme park entry and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of a free theme park shuttle. .Places within a 30-minute walk of this 4-property class Florida Center hotel include Universal’s Islands of Adventure and Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 1 min walk - 0.0 km
  • Universal’s Volcano Bay - 6 min walk - 0.6 km
  • Universal’s Islands of Adventure - 8 min walk - 0.7 km
  • Universal CityWalk - 8 min walk - 0.7 km
  • Universal Studios Florida - 12 min walk - 1.1 km

Getting around

  • Orlando Station - 18 min drive
  • Orlando International Airport (MCO) - 25 min drive

Restaurants

  • ‪Bayliner Diner - ‬4 min walk
  • ‪Confisco Grille & Backwater Bar - ‬17 min walk
  • ‪The Three Broomsticks - ‬3 min drive
  • ‪Mythos - ‬3 min drive
  • ‪Swizzle Lounge - ‬4 min walk

About this property

Universal's Loews Sapphire Falls Resort

As a guest of Universal's Loews Sapphire Falls Resort, you'll find an outdoor pool, a waterslide, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 118 square feet (11 square metres) and includes a conference centre. A fitness centre, a terrace, and early theme park entry are also featured at the family-friendly Universal's Loews Sapphire Falls Resort. For a fee, parking is available.

This 4-star Orlando hotel is smoke free.

  • 1000 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Conference rooms
  • 118 sq ft of conference space
  • 11 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
Universal's Loews Sapphire Falls Resort offers 1000 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

Similar properties

2 outdoor pools, pool umbrellas, pool loungers
Universal's Endless Summer Resort - Dockside Inn and Suites
Florida Center
  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 5,696 reviews
The price is NZ$244
includes taxes & fees
15 Sept - 16 Sept
Universal's Endless Summer Resort - Dockside Inn and Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered parking on site (USD 36 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 40 for adults and USD 5 to 15 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amatista Cookhouse™
  • Drhum Club Kantine
  • New Dutch Trading Co.™
  • Strong Water Tavern

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Free theme park shuttle
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (118 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

HARRY POTTER and all related characters and elements © & ™ Warner Bros. Entertainment Inc. Publishing Rights © J.K. Rowling. *Universal Orlando hotel guests must present hotel key card and valid theme park admission; all other guests must show theme park ticket stating Early Park Admission benefit. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (Early Park Admission at Epic Universe to begin 5/23/25). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply. Sapphire Falls Resort TM & © 2025 UCF Hotel Venture III. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved.

Access methods

Staffed front desk

Pets

  • Pets: USD 148 per pet, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 for adults and USD 5 to 15 for children
  • Covered self-parking fee: USD 36 per night (in/out privileges)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 148 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Universal's Loews Sapphire Falls Resort Orlando

Universal's Loews Sapphire Falls Orlando

Universal's Loews Sapphire Falls

Universal's Loews Sapphire Falls Resort Orlando

Universal's Loews Sapphire Falls Orlando

Universal's Loews Sapphire Falls

Hotel Universal's Loews Sapphire Falls Resort Orlando

Orlando Universal's Loews Sapphire Falls Resort Hotel

Hotel Universal's Loews Sapphire Falls Resort

Universal's Loews Sapphire Falls Resort Opening Summer 2016

Universal's Loews Sapphire Falls Resort Hotel

Universal's Loews Sapphire Falls Resort Orlando

Universal's Loews Sapphire Falls Resort Hotel Orlando

Frequently asked questions

What is the cancellation policy at Universal's Loews Sapphire Falls Resort?

Universal's Loews Sapphire Falls Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Universal's Loews Sapphire Falls Resort?

As of 12 Sept 2026, prices found for a 1-night stay for 2 adults at Universal's Loews Sapphire Falls Resort on 11 Oct 2026 start from NZ$569, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Universal's Loews Sapphire Falls Resort?

Yep, Universal's Loews Sapphire Falls Resort has a covered self car park with in/out privileges for USD 36 per night. A self car park is also available, for a fee.

Does Universal's Loews Sapphire Falls Resort have a pool?

Yep, and guests love it! Universal's Loews Sapphire Falls Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Universal's Loews Sapphire Falls Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Universal's Loews Sapphire Falls Resort?

Universal's Loews Sapphire Falls Resort features an outdoor pool, 1 hot tub and 2 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Universal's Loews Sapphire Falls Resort a romantic place to stay?

1 hot tub and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Universal's Loews Sapphire Falls Resort.

Is Universal's Loews Sapphire Falls Resort family-friendly?

You bet! With amenities such as early theme park entry and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Universal's Loews Sapphire Falls Resort is a hit with families.

Does Universal's Loews Sapphire Falls Resort serve breakfast?

Sure does, cooked-to-order breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Universal's Loews Sapphire Falls Resort?

No, Universal's Loews Sapphire Falls Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Universal's Loews Sapphire Falls Resort?

Yep, you can grab a meal at Universal's Loews Sapphire Falls Resort's onsite restaurant that serves Caribbean cuisine.

What time are check-in & check-out at Universal's Loews Sapphire Falls Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Universal's Loews Sapphire Falls Resort?

Furry friends are welcome at Universal's Loews Sapphire Falls Resort, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Universal's Loews Sapphire Falls Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1102 out of 1442 reviews
Rating 8 - Good. 223 out of 1442 reviews
Rating 6 - Okay. 61 out of 1442 reviews
Rating 4 - Poor. 42 out of 1442 reviews
Rating 2 - Terrible. 14 out of 1442 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Raul Rene De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.. great staff .. grate location
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Nobuko Mayama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent -- clean room with nice amenities, wonderful restaurant,
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here at least 6 times, always excellent.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, breakfast, amenities, all clean and well organized
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Huge place, but worth the stay
Stayed 3 nights in May 2026
Verified review

8/10 Good

Charlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very good amenities and good quality overall.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, rooms were clean, staff friendly, tavern restaurant was delicious and breakfast buffet excellent!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel…from check-in to checkout everyone was helpful, accommodating and fun. It’s a great hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael

Had a great time here
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Boats to parks very convenient. Restaurant was very good
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Amarilys

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay and the staff was wonderful.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Margarita

Liked: Cleanliness, amenities, property conditions & facilities
We like the amenities in our room, location, walking distance to City walk, water taxi/shuttle bus services.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Danita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is AMAZING! So many things for the kids to do. The water taxi is convenient for going over to city walk and it runs early hours to late night. Food is also really good.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

LOTTIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet refreshing
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay for the weekend. Just a boat ride or walk away from Universal and City Walk. Great pool area for adults and kids.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great pool, lovely lobby.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Shakebia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice I’ll come back
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, brilliant location. Had a fantastic time
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

raynise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My teenagers and I really enjoyed our stay at Sapphire Falls. The staff members we engaged with were friendly and helpful. The hotel was very clean. The convenience getting to and from the parks and City Walk could not be beat. I would definitely stay here or at another Universal property, given our experience.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
kids loved it! such a wonderful place
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Pamela

The staff was so friendly and attentive!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Bastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good pool, close to Universal.
Stayed 7 nights in Apr 2026