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APA Hotel & Resort Osaka Umeda Eki Tower

3.0 star property
Hotel with 3 restaurants, near Osaka Castle

Photo gallery for APA Hotel & Resort Osaka Umeda Eki Tower

Exterior
Creator video - submitted by BEST JAPAN HOTELS, Periple
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
3 restaurants, breakfast served
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air-conditioning
The current price is NZ$126
1 Mar - 2 Mar

Explore the area

View map
2-8-32 Sonezaki, Kita-ku, Osaka, Osaka, 530-0057
  • Place, Osaka Station City
    ‪6 min walk‬
  • Place, Hankyu Umeda Main Store
    ‪6 min walk‬
  • Place, Grand Front Osaka Mall
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪60 min drive‬

Room options

View all photos for Standard Room, Non Smoking (2 people)

Standard Room, Non Smoking (2 people)

Standard Room, Non Smoking (2 people)

7.6 out of 10
Good
(36 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Standard Twin Room, Non Smoking

8.2 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Non Smoking (1 person)

Standard Room, Non Smoking (1 person)

Standard Room, Non Smoking (1 person)

8.0 out of 10
Very good
(87 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, Non Smoking, Sky Floor (Connecting Rooms)

Double Room, Non Smoking, Sky Floor (Connecting Rooms)

Double Room, Non Smoking, Sky Floor (Connecting Rooms)

8.2 out of 10
Very good
(21 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 24 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Family Twin Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Family Twin Room, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Heating
TV
Down duvet
Separate bedroom
Blackout curtains
Toilet with electronic bidet
Private bathroom
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, Non Smoking

Down duvets, desk, laptop workspace, blackout curtains

Twin Room, Non Smoking

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Room, Non Smoking, No View(1 person)

Standard Room, Non Smoking, No View(1 person)

Standard Room, Non Smoking, No View(1 person)

8.4 out of 10
Very good
(111 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, Non Smoking, Sky Floor(1 person)

Standard Room, Non Smoking, Sky Floor(1 person)

Standard Room, Non Smoking, Sky Floor(1 person)

8.4 out of 10
Very good
(49 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 11 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, Non Smoking, No View(2 people)

Standard Room, Non Smoking, No View(2 people)

Standard Room, Non Smoking, No View(2 people)

8.0 out of 10
Very good
(53 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking, Sky Floor (2 people)

Standard Room, Non Smoking, Sky Floor (2 people)

Standard Room, Non Smoking, Sky Floor (2 people)

8.0 out of 10
Very good
(32 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking, Sky Floor

Down duvets, desk, laptop workspace, blackout curtains

Standard Twin Room, Non Smoking, Sky Floor

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, Non Smoking, Sky Floor

Down duvets, desk, laptop workspace, blackout curtains

Twin Room, Non Smoking, Sky Floor

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Family Twin Room, Non Smoking, Sky Floor

Down duvets, desk, laptop workspace, blackout curtains

Family Twin Room, Non Smoking, Sky Floor

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, Non Smoking, Sky Floor

Down duvets, desk, laptop workspace, blackout curtains

Standard Triple Room, Non Smoking, Sky Floor

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • City view
  • 24 sq m
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Twin Room, Non Smoking, Sky Floor (Connecting Rooms)

Down duvets, desk, laptop workspace, blackout curtains

Twin Room, Non Smoking, Sky Floor (Connecting Rooms)

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
2 bathrooms
Shower/bath combination
Private bathroom
  • City view
  • 28 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Twin Room, Non Smoking, Connecting Rooms

Down duvets, desk, laptop workspace, blackout curtains

Twin Room, Non Smoking, Connecting Rooms

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
2 bathrooms
Shower/bath combination
Private bathroom
  • City view
  • 28 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Room, 1 King Bed, Non Smoking, No View

Room, 1 King Bed, Non Smoking, No View

Room, 1 King Bed, Non Smoking, No View

Highlights

Air conditioning
Heating
TV
Blackout curtains
Down duvet
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Osaka

At APA Hotel & Resort Osaka Umeda Eki Tower you'll be 3.6 km (2.3 mi) from Dotonbori and 3.7 km (2.3 mi) from Osaka-jō Hall. Highlights at this hotel include 3 restaurants, a 24-hour gym and a bar/lounge. .The buffet restaurant, Orchid time by Oska Metro, is open for breakfast, lunch and dinner. Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Buffet breakfast is available daily between 6:30 AM and 11:00 AM. There's also the convenience of limited parking. .With a stay at this 3-property class Kita hotel, you'll be 3.8 km (2.3 mi) from Osaka Castle and 4.4 km (2.7 mi) from Kuromon Market.

What's nearby

  • Osaka Station City - 6 min walk - 0.5 km
  • Hankyu Umeda Main Store - 6 min walk - 0.5 km
  • Hankyu Sanbangai - 8 min walk - 0.7 km
  • Grand Front Osaka Mall - 9 min walk - 0.8 km
  • Umeda Sky Building - 16 min walk - 1.4 km

Getting around

  • Higashi-Umeda Station - 3 min walk
  • Kitashinchi Station - 9 min walk
  • Osaka (KIX-Kansai Intl.) - 59 min drive

Restaurants

  • ‪じねん - ‬2 min walk
  • ‪大衆酒場 天神大ホール - ‬1 min walk
  • ‪ラ・ベランダ - ‬1 min walk
  • ‪土佐清水ワールド お初天神店 - ‬2 min walk
  • ‪MEMEME - ‬1 min walk

About this property

APA Hotel & Resort Osaka Umeda Eki Tower

Hotel with 3 restaurants, near Osaka Castle
APA Hotel & Resort Osaka Umeda Eki Tower offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a vending machine, and laundry facilities are also featured at APA Hotel & Resort Osaka Umeda Eki Tower.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

  • 1 building
  • 1704 guestrooms or units
  • 34 levels
  • 3 dining venues
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
APA Hotel & Resort Osaka Umeda Eki Tower offers 1704 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste.

This Osaka hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages. Public bath/onsen services include an indoor public bath.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: JPY 2,750 to 3,190 for adults and JPY 1,650 to 1,910 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • LA VERANDA PREMIER
  • Orchid time by Oska Metro
  • フラワーカフェ　モンパルナス

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways

More

  • 1 building
  • 34 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2750 to 3190 for adults and JPY 1650 to 1910 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPay, Merpay and R Pay
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, mobile payments, PayPay, Merpay and R Pay. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 04 July and close on 21 September.
  • Pool access available from 9:00 AM to 10:00 PM
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Apa & Osaka Umeda Eki Tower
APA HOTEL＆RESORT〈OSAKA UMEDA EKI TOWER〉
APA Hotel & Resort Osaka Umeda Eki Tower Hotel
APA Hotel & Resort Osaka Umeda Eki Tower Osaka
APA Hotel & Resort Osaka Umeda Eki Tower Hotel Osaka

Frequently asked questions

What is the cancellation policy at APA Hotel & Resort Osaka Umeda Eki Tower?

APA Hotel & Resort Osaka Umeda Eki Tower offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at APA Hotel & Resort Osaka Umeda Eki Tower?

As of 1 Feb 2026, prices found for a 1-night stay for 2 adults at APA Hotel & Resort Osaka Umeda Eki Tower on 1 Mar 2026 start from NZ$126.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at APA Hotel & Resort Osaka Umeda Eki Tower?

Onsite parking is limited.

Is there a spa on site at APA Hotel & Resort Osaka Umeda Eki Tower?

There's no onsite spa, but this property does offer services like massages.

Does APA Hotel & Resort Osaka Umeda Eki Tower have a pool?

APA Hotel & Resort Osaka Umeda Eki Tower has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 9:00 AM to 10:00 PM (Seasonal outdoor pool open from July 04 to September 21).

Does APA Hotel & Resort Osaka Umeda Eki Tower serve breakfast?

Yep, guests give top marks to the buffet breakfast here! Available daily between 6:30 AM and 11:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at APA Hotel & Resort Osaka Umeda Eki Tower?

No, APA Hotel & Resort Osaka Umeda Eki Tower does not offer an airport shuttle service.

Is there a bar or restaurant at APA Hotel & Resort Osaka Umeda Eki Tower?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at APA Hotel & Resort Osaka Umeda Eki Tower?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at APA Hotel & Resort Osaka Umeda Eki Tower?

No, pets are not allowed.

APA Hotel & Resort Osaka Umeda Eki Tower Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1865 out of 3742 reviews
Rating 8 - Good. 1189 out of 3742 reviews
Rating 6 - Okay. 450 out of 3742 reviews
Rating 4 - Poor. 151 out of 3742 reviews
Rating 2 - Terrible. 87 out of 3742 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Valeria De Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The amenities were great! They had everything you could think of to make your stay comfortable!
Stayed 8 nights in Oct 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It is a beautiful hotel with amazing staff and amenities
Stayed 3 nights in Oct 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
The amenities were so cool including the Yucatán, multiple pairs of slippers, and short lounging robes. The staff were very nice and helpful. The room was small but very comfortable. The location was perfect!
Stayed 4 nights in Oct 2025

2/10 Terrible

Roxana Yin Tung

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

4/10 Poor

Michael

Travelled with family
Room was tiny & cluttered. No storage space & no room to open our suitcases
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was very clean and staff were excellent. Only problem I had was my room no: 2424 was smaller than previous rooms and the large step into the bathroom was very dangerous.
Stayed 3 nights in Oct 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything we needed this hotel to be. Excellent in all ways. Laundry facilities, location and service. Highly recommend!
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Stayed 1 night in Oct 2025

4/10 Poor

Xiao Ming, Chester

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Natalie

Stayed 5 nights in Oct 2025

10/10 Excellent

RODEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!!
Stayed 2 nights in Oct 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was a bit small, but very clean and comfortable. We had connecting rooms, which was great for our stay. I loved that there was a charging port next to each bed—so convenient! The gym was excellent, with both weights and machines available. My husband and I also visited the spa and really enjoyed it. There was even a small market on our floor, which made it easy to grab anything we needed, and the laundry area was convenient too—no need to bring detergent. Overall, a great stay!
Stayed 2 nights in Oct 2025

2/10 Terrible

Rodrigo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny room
Stayed 8 nights in Sep 2025

6/10 Okay

Margaret

Stayed 6 nights in Oct 2025

8/10 Good

Edwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laundry facility was convenient and easy to monitor in the room, but the dryers are poor. Even with cleaning the lint filter, it still took 1.5 hours to fully dry a load. There also needs to be a trash can on the laundry room for deposing the lint. Other than the above, this was a great place to stay.
Stayed 3 nights in Oct 2025

8/10 Good

Stuart

Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options available at or around hotel. Convenient kiosks and luggage storafe available
Stayed 2 nights in Oct 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great location, easy check-in.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very knowledgeable and helpful. The check in process is very modern and easy, especially for young travelers who love automation. We also loved having a convenience store inside the property, this was extremely useful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Name

Stayed 4 nights in Oct 2025

10/10 Excellent

Ryan

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniela

Stayed 2 nights in Oct 2025

6/10 Okay

malek

Liked: Property conditions & facilities
They do not have a very good evacuation plan for fires as we had to evacuate due to a small fire and my wife had to walk down 33 flight of stairs which took her about 20 minutes had it been a serious fire it could have been catastrophic. Not to mention everyone was crammed at the front entrance waiting to enter back and then it was a free for all with 100s of people rushing to the elevators after being granted access back in. They gave us these weird cheap beef curry packets as a sorry…. P.S rooms are extremely tiny like way too tiny it’s obvious they care more about making money that comfort for guests.
Stayed 3 nights in Oct 2025

8/10 Good

TAKUYA, Minato ku

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

RAVIPHAN, Phaya Thai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provides free onsen for all guests, walakble to Umeda area, close to the restaurant street.
Stayed 3 nights in Oct 2025