Candeo Hotels Osaka The Tower

Luxury hotel with 24-hour fitness centre and spa services

Where to?

Dates

January 2026

February 2026

Overview
Rooms
Location
Policies

Room options

Deluxe King,Non Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Cable channels

In-room safe

Desk

24 sq m
Sleeps 3
1 King Bed

Deluxe King with Sofa Bed,Non Smoking

Wonderful

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Cable channels

In-room safe

Desk

24 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Executive King,Non Smoking

Wonderful

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

26 sq m
Sleeps 3
1 King Bed

Executive King with Sofa Bed,Non Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

26 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Luxury Corner King,Non Smoking

Excellent

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

31 sq m
Sleeps 3
1 King Bed

Luxury Corner King with Sofa Bed,Non Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

31 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Deluxe Twin,Non Smoking

Wonderful

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Cable channels

In-room safe

Desk

24 sq m
Sleeps 4
2 Single Beds

Deluxe Twin with Sofa Bed,Non Smoking

Very good

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Cable channels

In-room safe

Desk

25 sq m
Sleeps 5
2 Single Beds and 1 Single Sofa Bed

Executive Twin,Non Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

26 sq m
Sleeps 4
2 Single Beds

Executive Twin with Sofa Bed,Non Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

29 sq m
Sleeps 5
2 Single Beds and 1 Single Sofa Bed

Premium Twin (Universal),Non Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

41 sq m
Sleeps 4
2 Single Beds

Premium Twin (Universal) with Sofa Bed,Non Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

41 sq m
Sleeps 5
2 Single Beds and 1 Single Sofa Bed

Premium Triple,Non Smoking

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

43 sq m
Sleeps 6
3 Single Beds

Premium Triple with Sofa Bed,Non Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

43 sq m
Sleeps 7
3 Single Beds and 1 Single Sofa Bed

Premium Private Spa Suite with Sofa Bed,Non Smoking

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

60 sq m
Sleeps 7
3 Single Beds and 2 Single Sofa Beds

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

Sleeps 6
4 Single Beds and 2 Single Sofa Beds

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Cable channels

In-room safe

Desk

24 sq m
Sleeps 3
1 King Bed

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Very good

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Cable channels

In-room safe

Desk

24 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Excellent

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

26 sq m
Sleeps 3
1 King Bed

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

26 sq m
Sleeps 4
1 King Bed and 1 Single Sofa Bed

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

31 sq m
Sleeps 3
1 King Bed

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

Sleeps 4
1 King Bed and 1 Single Sofa Bed

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Cable channels

In-room safe

Desk

24 sq m
Sleeps 4
2 Single Beds

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Cable channels

In-room safe

Desk

25 sq m
Sleeps 5
2 Single Beds and 1 Single Sofa Bed

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Very good

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

26 sq m
Sleeps 4
2 Single Beds

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

29 sq m
Sleeps 5
2 Single Beds and 1 Single Sofa Bed

Premium Triple with Executive Bar Lounge Access - High Floor - Non-Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

43 sq m
Sleeps 6
3 Single Beds

Premium Triple with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Exceptional

Highlights

Air conditioning

Heating

Down duvet

Private bathroom

Separate bath and shower

Cable channels

In-room safe

43 sq m
Sleeps 7
3 Single Beds and 1 Single Sofa Bed

About the area

Osaka

A luxury stay in Osaka awaits you at Candeo Hotels Osaka The Tower. You'll be 3 km (1.9 mi) from Dotonbori and 3.4 km (2.1 mi) from Osaka Castle. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .THE C's SKY CAFE & BAR is the hotel's own bar. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and spa services. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 4.5-property class Kita hotel include Grand Front Osaka Mall and Umeda Sky Building.

What's nearby

Osaka City Hall - 2 min walk - 0.2 km
Festival Hall - 4 min walk - 0.4 km
Osaka Station City - 9 min walk - 0.8 km
Pokemon Centre Osaka - 11 min walk - 0.9 km
Grand Front Osaka Mall - 13 min walk - 1.2 km

Getting around

Oebashi Station - 3 min walk
Higobashi Station - 9 min walk
Osaka (KIX-Kansai Intl.) - 51 min drive

Restaurants

‪The C's～Sky Dining～ - ‬1 min walk
‪珈琲館堂島ビルヂング店 - ‬1 min walk
‪なかおか珈琲中之島店 - ‬1 min walk
‪はまじま - ‬1 min walk
‪さつま - ‬3 min walk

About this property

Candeo Hotels Osaka The Tower

Luxury hotel with 24-hour fitness centre and spa services

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A 24-hour fitness centre, spa services, and concierge services are also featured at the luxury Candeo Hotels Osaka The Tower. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

548 guestrooms or units

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Storage area for luggage

Concierge

Lift

Smoking in designated areas

Bar or lounge

Coffee shop

Dining venue

Candeo Hotels Osaka The Tower offers 548 air-conditioned accommodations with a safe and complimentary slippers. Beds feature down duvets. Televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor public bath.

Similar properties

Free Wi-Fi
Restaurant
Air-conditioning
Gym

2 Jan - 3 Jan 2026

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Return airport shuttle (surcharge) from 8:00 AM to 3:00 PM on request
Parking on site (JPY 2,800 per day)
Limited on-site self parking

Food and drink

Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,180 per person
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

The C's ～Sky Dining～
THE C's SKY CAFE & BAR

Things to do

24-hour gym

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping on request

Spa

Public indoor bath (no minerals)
Public outdoor bath (no minerals)
Spa services

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (100 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift

Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Down comforter

Bathroom

Private bathroom
Slippers
Towels provided

Entertainment

49-inch TV with cable channels

Air conditioning
Desk
Heating
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

A scheduled power outage will take place on January 12, 2026 from noon to midnight. All facilities that use power, including lifts, car park and restaurant will not be available during this time. Check-out time will be at 10 AM on this date.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately JPY 4180 per person
Airport shuttle fee: JPY 1800 per person (one-way)
Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
Self-parking fee: JPY 2800 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Candeo Hotels Osaka Dojimahama

Candeo Hotels Osaka The Tower Hotel

Candeo Hotels Osaka The Tower Osaka

Candeo Hotels Osaka The Tower Hotel Osaka

Frequently asked questions

What is the cancellation policy at Candeo Hotels Osaka The Tower?

Candeo Hotels Osaka The Tower offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Candeo Hotels Osaka The Tower?

As of 30 Dec 2025, prices found for a 1-night stay for 2 adults at Candeo Hotels Osaka The Tower on 13 Jan 2026 start from NZ$272.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Candeo Hotels Osaka The Tower?

Yep, Candeo Hotels Osaka The Tower has a self car park for JPY 2800 per day. A self car park is also available, for a fee.

Is there a spa on site at Candeo Hotels Osaka The Tower?

There's no onsite spa, but this property does offer spa services.

Does Candeo Hotels Osaka The Tower serve breakfast?

Sure does, buffet brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Candeo Hotels Osaka The Tower?

No, but there's an airport shuttle that runs from 8:00 AM - 3:00 PM on request for a fee.

Is there a bar or restaurant at Candeo Hotels Osaka The Tower?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Candeo Hotels Osaka The Tower?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Candeo Hotels Osaka The Tower?

No, pets are not allowed.

Candeo Hotels Osaka The Tower Reviews

9.2

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Jennifer

1 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the onsen Close to main hubs

Stayed 5 nights in Sep 2025

8/10 Good

Shaun

1 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base

Easily accessible to public transport and taxi stand is at the hotel. Walkable to Umeda shopping district and a short direct train to Dotombori. Great views as it’s located on 27-31F. Spa and baths were great. Breakfast restaurant disappointing and lets the rest of the hotel down - too few staff, no one seemingly in charge, crockery, glassware, food not being replenished, poorly laid out to deal with the volume of guests.

Stayed 4 nights in Sep 2025

10/10 Excellent

Jas

1 Oct 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Ian, Vancouver

Travelled with partner

1 Oct 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed in a Luxury Corner King room and were not disappointed. The views from the giant windows were amazing and the interior space was quite adequate. The bed was quite firm - maybe too firm for some. The amenities are quite good - the Sky Spa onsen on the top (31st) floor offers amazing views, even from the sauna, and a relaxing environment. The breakfast buffet was quite good and also offers great views but was overcrowded on the Sunday morning of our stay - some (overseas) guests had less than ideal manners. There's a large coin laundry on the 31st floor that is very handy and never seemed overly busy. Status of the laundry machines can be checked on the in-room televisions and online using a QR code. There is a modest fitness room on the 31st floor as well - great views but limited strength equipment. The location is quite convenient generally but is an appreciable distance from the train and metro stations that are of most use to travellers. Not an issue unless the weather is inclement or it is the height of the rush hour on the Midosuji Line (nearest metro line, Yodoayabashi station, 300 m away).

Hotel exterior - the hotel is the upper part of the building.

Stayed 4 nights in Sep 2025

6/10 Okay

Martin

Business traveller

30 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Many aspects of the hotel are fine. I particularly liked the Sky Spa. But the fact that a hotel of this size has no in-room dining service was a big negative.

Stayed 1 night in Sep 2025

10/10 Excellent

Tyler, San Francisco

30 Sept 2025

Stayed 1 night in Sep 2025

10/10 Excellent

Fu Chun

28 Sept 2025

Stayed 2 nights in Sep 2025

10/10 Excellent

Genja

Travelled with family

28 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really beautiful rooms, the breakfast hours are very busy.

Stayed 2 nights in Sep 2025

10/10 Excellent

bashir

27 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Services

Stayed 2 nights in Sep 2025

6/10 Okay

Juliette

26 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was very esthetically pleasing, seriously a beautiful hotel but outside of that, the food was mediocre, restaurant closed one night, the safe could fit your passport that was it, no iron, the fact that everyone is wearing the same leather room slippers instead of having disposable ones is gross.

Stayed 3 nights in Sep 2025

10/10 Excellent

Marilou

Travelled with family, Travelled with family and small children

25 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel is close to dining and shopping. The room is very modern and clean. Housekeeping staff provided excellent service. The hotel provided silk pajamas which is a nice touch. Would stay in this hotel again.

Stayed 4 nights in Sep 2025

2/10 Terrible

Natalya

Travelled with group

24 Sept 2025

Liked: Property conditions & facilities

Disliked: Staff & service, room comfort

Do yourself a favor and book another hotel !

After coming from one of the 5 stars ⭐️ hotel as Intercontinental to this chaos with deceiving advertising pictures, since it’s still a new hotel was a shock. Before we even begin, first of all, two rooms were booked thought hotels.com which we are a platinum highest level travelers members and asked through several emails questions about our rooms, spa and other pre arrival concerns, but absolutely zero responses! During two months of sending 3 emails , was one short response, we busy and respond you when we can, wait, what? Are you serious? That’s already was alarming, but deceiving pictures and prepayment 5 months ahead kept us still trying this place. Started with long reception lines, no help or any greeting or guide downstairs, lobby full of people , no sofas no seat , more looked like a train station, long lines, rude stuff at front desk! Any questions we asked, answer was no! No early check in, even as Platinum member that’s not case ( they had excuse to every answer), no late check out, breakfast , lunch and dinner doesn’t belong to hotel and separate company operate! 🤣A total disaster! Stuff barely speaks English and most employees not even Japanese, but international from Third World countries, who don’t have manners , nor know how to how to help at all! No managers, no one’s responds your emails, no one even pick ups phone! All constantly breaks ! Very frustrating! Do your self a huge favor and avoid this hotel!!! We warn you!

The tv tech changed 3 tv in my room and still when I was leaving tv could not turn off. No tv, no wife, since it’s connected to tv, no smart techs here. It’s a total joke and chaos here!

There is no places to seat. People seat and wait till 4 pm, even rooms are ready! Then they lick you out at 11 am. Absolutely zero hospitality. What a shame to Tokyo headquarters!

Stayed 5 nights in Sep 2025

10/10 Excellent

anna

Travelled with partner

24 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed staying at this hotel. Conveniently located and quite. Room was super comfortable with amazing view. The only thing that i wish i knew that outside rooftop pool is divided ( men and women) and we couldnt enjoy it with my husband together.

Stayed 3 nights in Sep 2025

4/10 Poor

Paige

Travelled with partner

24 Sept 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

My husband and I recently stayed here for 5 days we as traveled around Japan and saw a concert in Osaka. The cleanliness and decor are lovely, and the staff are very friendly. Reasons below why we would not return. 1. The spa facilities are completely separated by gender so you are unable to enjoy the pool or sauna with your spouse. 2. There is no room service or food shopping availability, which is fairly inconvenient. 3. The restaurant buffet is in a very tight space with way too many people pushing and shoving for food. Additionally, twice we attempted to have an early lunch at the buffet and were turned away as they weren’t accepting any more guests. Pretty hotel, great location. Lacking amenities.

Stayed 5 nights in Sep 2025

10/10 Excellent

Dawn, Carrollton

Travelled with family

24 Sept 2025

Liked: Cleanliness, amenities, property conditions & facilities

Rooms are large with incredible views

Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

24 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Spa and bar.

Stayed 5 nights in Sep 2025

8/10 Good

Hideo

23 Sept 2025

Stayed 4 nights in Sep 2025

10/10 Excellent

Jeremy

23 Sept 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Chloe

22 Sept 2025

Stayed 1 night in Sep 2025

8/10 Good

Angelique

Travelled with family

22 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful lobby

Stayed 1 night in Aug 2025

10/10 Excellent

Alex

Travelled with partner

22 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

great hotel with outdoor bath on the top floor

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with family and small children

22 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel - would recommend to anyone staying in the area. We wished we could stay there longer. It was beautiful and the food at the hotel was outstanding.

Stayed 3 nights in Sep 2025

10/10 Excellent

Blair

Travelled with partner

21 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the spa and location for getting into the town via the midosoji line was very convenient.

Stayed 7 nights in Sep 2025

10/10 Excellent

Michele

Travelled with group

21 Sept 2025

Liked: Amenities, property conditions & facilities

I recently stayed at Candeo Hotels Osaka The Tower, and overall it was a very positive experience. The building is new, rooms are spacious, and amenities are modern. Breakfast was good and well organized, though for a 5-star property I expected a wider selection. The spa was the highlight — breathtaking views of Osaka by day, sunset, and night made it unforgettable. That said, two things were disappointing. Housekeeping is unusual: you choose between very light service (trash/towels only) or full cleaning. The lighter option doesn’t include basics like washing used cups or wiping stained surfaces, which felt insufficient for a 5-star hotel. Second, luggage storage after checkout was frustrating. I had asked in advance to leave my suitcase for 24 hours after check-out as I was traveling to Koyasan. The duty manager refused categorically, even though I could see other suitcases in storage late in the evening. When I inquired, he repeated the rule without showing any sympathy or understanding. Overall, this is a beautiful, modern hotel with a fantastic spa, but the limited housekeeping and inflexible policy left a negative impression. With more guest-focused service, it could easily deliver a true 5-star experience.

Stayed 4 nights in Sep 2025

8/10 Good

Alicia

Travelled with partner

20 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a nice stay for three nights. The view from the room was incredible and the rooftop onsen was so relaxing! The rooms and bathroom were on the smaller side but convenient for a weekend trip. It was very handy that the hotel offered a self service laundry room for 700 yen per washing load which was very affordable and convenient!

Stayed 3 nights in Sep 2025

Candeo Hotels Osaka The Tower

Room options

View all photos for Deluxe King,Non Smoking

Deluxe King,Non Smoking

Highlights

View all photos for Deluxe King with Sofa Bed,Non Smoking

Deluxe King with Sofa Bed,Non Smoking

Highlights

View all photos for Executive King,Non Smoking

Executive King,Non Smoking

Highlights

View all photos for Executive King with Sofa Bed,Non Smoking

Executive King with Sofa Bed,Non Smoking

Highlights

View all photos for Luxury Corner King,Non Smoking

Luxury Corner King,Non Smoking

Highlights

View all photos for Luxury Corner King with Sofa Bed,Non Smoking

Luxury Corner King with Sofa Bed,Non Smoking

Highlights

View all photos for Deluxe Twin,Non Smoking

Deluxe Twin,Non Smoking

Highlights

View all photos for Deluxe Twin with Sofa Bed,Non Smoking

Deluxe Twin with Sofa Bed,Non Smoking

Highlights

View all photos for Executive Twin,Non Smoking

Executive Twin,Non Smoking

Highlights

View all photos for Executive Twin with Sofa Bed,Non Smoking

Executive Twin with Sofa Bed,Non Smoking

Highlights

View all photos for Premium Twin (Universal),Non Smoking

Premium Twin (Universal),Non Smoking

Highlights

View all photos for Premium Twin (Universal) with Sofa Bed,Non Smoking

Premium Twin (Universal) with Sofa Bed,Non Smoking

Highlights

View all photos for Premium Triple,Non Smoking

Premium Triple,Non Smoking

Highlights

View all photos for Premium Triple with Sofa Bed,Non Smoking

Premium Triple with Sofa Bed,Non Smoking

Highlights

View all photos for Premium Private Spa Suite with Sofa Bed,Non Smoking

Premium Private Spa Suite with Sofa Bed,Non Smoking

Highlights

View all photos for Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Premium Private Spa CANDEO Suite with Sofa Bed,Non Smoking

Highlights

View all photos for Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Deluxe King with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

View all photos for Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Deluxe King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

View all photos for Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Executive King with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

View all photos for Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Executive King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

View all photos for Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Luxury Corner King with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

View all photos for Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Luxury Corner King with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

View all photos for Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Deluxe Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

View all photos for Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Deluxe Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

View all photos for Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Executive Twin with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights

View all photos for Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Executive Twin with Sofa Bed with Executive Bar Lounge Access - High Floor - Non-Smoking

Highlights