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Canopy By Hilton Osaka Umeda

4.5 star property
Luxury hotel connected to a shopping centre in Osaka with a restaurant

Photo gallery for Canopy By Hilton Osaka Umeda

Bar (on property)
Lobby
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$340
28 Jan - 29 Jan 2026

Explore the area

View map
Grand Green Osaka North Tower 6-38, Ofukacho, Kita-ku, Osaka, Osaka Prefecture, 5300011
  • Place, Grand Front Osaka Mall
    ‪1 min walk‬
  • Place, Umeda Sky Building
    ‪4 min walk‬
  • Place, Kuchu Teien Observatory
    ‪4 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪18 min drive‬

Room options

View all photos for King Canopy Room

Premium bedding, down duvets, minibar, in-room safe

King Canopy Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Canopy Corner Suite

King Canopy Corner Suite

King Canopy Corner Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
LCD TV
Premium bedding
  • 63 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Accessible Room

King Accessible Room

King Accessible Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Canopy Osaka Suite

King Canopy Osaka Suite | Living area

King Canopy Osaka Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
LCD TV
Premium bedding
  • 95 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Panorama Suite

King Panorama Suite | Living area

King Panorama Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Dining table
LCD TV
Premium bedding
  • 127 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Canopy Room

Premium bedding, down duvets, minibar, in-room safe

Twin Canopy Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for King Canopy View Room

Premium bedding, down duvets, minibar, in-room safe

King Canopy View Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Premium Room

Premium bedding, down duvets, minibar, in-room safe

King Premium Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Premium View Room

Premium bedding, down duvets, minibar, in-room safe

King Premium View Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Canopy View Room

Premium bedding, down duvets, minibar, in-room safe

Twin Canopy View Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Bidet
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Premium Room

Premium bedding, down duvets, minibar, in-room safe

Twin Premium Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Premium View Room

Premium bedding, down duvets, minibar, in-room safe

Twin Premium View Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
  • 32 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for King Room-Accessible

Premium bedding, down duvets, minibar, in-room safe

King Room-Accessible

  • Sleeps 2

View all photos for Panorama King Suite

Premium bedding, down duvets, minibar, in-room safe

Panorama King Suite

  • Sleeps 3

View all photos for Premium King Room

Premium bedding, down duvets, minibar, in-room safe

Premium King Room

  • Sleeps 2

View all photos for King Room With Premium View

Premium bedding, down duvets, minibar, in-room safe

King Room With Premium View

  • Sleeps 2

View all photos for Premium Twin Room

Premium bedding, down duvets, minibar, in-room safe

Premium Twin Room

  • Sleeps 2

View all photos for Twin Room With Premium View

Premium bedding, down duvets, minibar, in-room safe

Twin Room With Premium View

  • Sleeps 2

View all photos for King Canopy Corner Suite

Premium bedding, down duvets, minibar, in-room safe

King Canopy Corner Suite

  • Sleeps 3

View all photos for King Canopy Room

Premium bedding, down duvets, minibar, in-room safe

King Canopy Room

  • Sleeps 2

View all photos for King Canopy Osaka Suite

Premium bedding, down duvets, minibar, in-room safe

King Canopy Osaka Suite

  • Sleeps 3

View all photos for Twin Canopy Room

Premium bedding, down duvets, minibar, in-room safe

Twin Canopy Room

  • Sleeps 2

View all photos for King Canopy View Room

Premium bedding, down duvets, minibar, in-room safe

King Canopy View Room

  • Sleeps 2

View all photos for Twin Canopy View Room

Premium bedding, down duvets, minibar, in-room safe

Twin Canopy View Room

  • Sleeps 2

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About the area

Osaka

Canopy By Hilton Osaka Umeda places you in the heart of Osaka, connected to a shopping centre and 4.6 km (2.8 mi) from Dotonbori. Highlights at this luxury hotel include a restaurant, a 24-hour gym and a bar/lounge. .The brasserie, CC：CARBON COPY, serves international cuisine and is open for breakfast, lunch and dinner. !JaJa!Bar is the hotel's own bar, serving drinks along with dinner and light fare. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and free use of bicycles. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this 4.5-property class Kita hotel, you'll be 5 km (3.1 mi) from Osaka Castle and 5 km (3.1 mi) from Kyocera Dome Osaka.

What's nearby

  • Grand Front Osaka Mall - 1 min walk - 0.1 km
  • Umeda Sky Building - 4 min walk - 0.4 km
  • Kuchu Teien Observatory - 4 min walk - 0.4 km
  • Osaka Station City - 5 min walk - 0.4 km
  • Umeda Arts Theater - 7 min walk - 0.6 km

Getting around

  • Umeda Station (Hankyu) - 7 min walk
  • Osaka Station - 8 min walk
  • Osaka (ITM-Itami) - 29 min drive

Restaurants

  • ‪Craft Beer Base leaf - ‬1 min walk
  • ‪UMEKITA FLOOR ウメキタフロア グランフロント北館6階 - ‬4 min walk
  • ‪Café & Meal MUJI - ‬3 min walk
  • ‪Starbucks TEAVANA - ‬2 min walk
  • ‪日本酒バル さわら - ‬2 min walk

About this property

Canopy By Hilton Osaka Umeda

Luxury hotel connected to a shopping centre in Osaka with a restaurant
Canopy By Hilton Osaka Umeda offers its guests a 24-hour fitness centre and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 3 meeting rooms available. The luxury Canopy By Hilton Osaka Umeda also features multilingual staff, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Osaka hotel is smoke free.

  • 1 building
  • 308 guestrooms or units
  • 25 levels
  • Conference rooms
  • Built in 2024
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Canopy By Hilton Osaka Umeda offers 308 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with digital channels and smart speakers. Bathrooms include baths or showers, slippers, bidets and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1,000 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (JPY 5,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 4,500 for adults and JPY 2,250 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • !JaJa!Bar
  • Bean there, UMEDA
  • CC：CARBON COPY

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Shopping

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (160 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Built in 2024
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 25300 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4500 for adults and from JPY 2250 for children
  • Fee for in-room wireless Internet: JPY 1000 per night (rates may vary)
  • Fee for in-room wired Internet: JPY 1000 per night (rates may vary)
  • Covered self-parking fee: JPY 5000 per night
  • Rollaway bed fee: JPY 25300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and outdoor lighting in all accommodation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton Osaka Umeda Hotel
Canopy By Hilton Osaka Umeda Osaka
Canopy By Hilton Osaka Umeda Hotel Osaka

Frequently asked questions

What is the cancellation policy at Canopy By Hilton Osaka Umeda?

Canopy By Hilton Osaka Umeda offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy By Hilton Osaka Umeda?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at Canopy By Hilton Osaka Umeda on 28 Jan 2026 start from NZ$340.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy By Hilton Osaka Umeda?

Yep, Canopy By Hilton Osaka Umeda has a secured covered self car park for JPY 5000 per night. A self car park is also available, for a fee. Onsite parking is limited.

What makes Canopy By Hilton Osaka Umeda a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Canopy By Hilton Osaka Umeda.

Is Canopy By Hilton Osaka Umeda family-friendly?

You bet! With amenities such as free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that Canopy By Hilton Osaka Umeda is a hit with families.

Does Canopy By Hilton Osaka Umeda serve breakfast?

You bet, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Canopy By Hilton Osaka Umeda?

No, Canopy By Hilton Osaka Umeda does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy By Hilton Osaka Umeda?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Canopy By Hilton Osaka Umeda?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Canopy By Hilton Osaka Umeda Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 167 reviews
Rating 8 - Good. 28 out of 167 reviews
Rating 6 - Okay. 10 out of 167 reviews
Rating 4 - Poor. 3 out of 167 reviews
Rating 2 - Terrible. 3 out of 167 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here. Amazing again. Staff are friendly. Quick check in. Good quality amenities. Pet friendly rooms with great dog amenities too. Rooms are spacious and very clean. Lots of shopping nearby. Will visit again!!
Stayed 3 nights in Sep 2025

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a slight odour when we arrived. Staff attended to it immediately with an air purifier but that didn’t work. Discovered it was a drain issue which was dealt with. Staff was excellent, surprised there was no compensation provided, not even a fruit plate or or follow up from someone at the hotel
Stayed 2 nights in Sep 2025

2/10 Terrible

Mariyah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Fereh

Stayed 2 nights in Aug 2025

10/10 Excellent

Jiuhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Modern design hotel. The room is new very clean and comfortable. Very nice City view from the window. Great breakfast and professional services. Excellent location and transport. Walk to many shopping malls and many good restaurants. Highly recommend.
Stayed 3 nights in Sep 2025

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for transport and getting around Osaka. Very new and clean. Lots of places to relax in the property
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly English speaking staff. More than happy to help with anything. Restaurant was extremely overpriced but expected at a Hilton brand hotel.
Stayed 1 night in Aug 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Fereh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area - close to ALL the shopping. Hotel staff is super friendly and helpful. Hotel is clean and breakfast buffet has many types of food to offer.
Stayed 5 nights in Jul 2025

10/10 Excellent

Meuy Fou

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 3 nights in Jun 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities
I have traveled abroad a lot and this is one of the best hotel I’ve ever stayed at. Rooms are big (definitely get a corner suite that has an amazing view of the city) and very modern. Service was outstanding!! Everyone was so kind. We had a small medical emergency and Ryoko went above and beyond to help us get fast medical care. She saved our family vacation. This is the only hotel I would stay at in Osaka. Highly recommend!!
Stayed 5 nights in Jun 2025

4/10 Poor

caroline, makati

Stayed 5 nights in Jun 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness of the property. I loved the location near the train station and near shopping. I wish the property had a pool. I wish the hotel had a complimentary continental breakfast or a cheaper alternative than the $40 breakfast per person for the buffet style.
Stayed 9 nights in Jun 2025

10/10 Excellent

Yingyi

Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about this property. It was superb. The staff is incredibly friendly and helpful, the breakfast buffet is to die for, the hotel & rooms are impeccably decorated and the area where this hotel sits, is convenient for many reasons. Plus, it is close to a set of malls with great shops and dining options and this whole area is all about sustainability and green spaces making it a breathe of fresh air and space after a visit to busier neighborhoods in the city.
Stayed 1 night in Jun 2025

8/10 Good

Chiyu, SAM DIMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Property still under construction
Stayed 1 night in May 2025

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to Osaka station and great shopping options. There’s a really nice park next door too. This hotel is modern, new and designed wonderfully!
Stayed 2 nights in May 2025

10/10 Excellent

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness
Stayed 1 night in May 2025

10/10 Excellent

Gilbert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Excellent breakfast buffet. I didn't get to try the hotel restaurants though..
Stayed 4 nights in May 2025

10/10 Excellent

SZE WAI

Stayed 1 night in May 2025

10/10 Excellent

Chin Chye Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location which is connected to the Umeda Station, but not exactly a stone throw away. The surrounding of the area is yet to be developed, so the overall place is peaceful and quiet, with great views if u stay at the higher floor. Very new hotel, so the rooms and amenities are perfect. Love the cosiness of the room, the service is flawless (command of English is above good), the breakfast buffet is adequate but the menu did not change at all when I was there. The same restaurant turned into a proper restaurant and bar during lunch and opened till late. Nice vibe to have a nice drink. No complains for this stay!
Stayed 6 nights in Apr 2025

10/10 Excellent

Revathi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I (visiting from the U.S.) had a fantastic stay at this property during our trip to Japan! After a few days in Tokyo, we spent four nights in Osaka, and everything about our stay was perfect. The staff were incredibly welcoming and helpful. They gave us great advice on places to visit and directions to train stations. We arrived a couple of hours before check-in, and our room was ready, allowing us to head out and explore Osaka Castle that evening. The room was comfortable and well-stocked with towels, toiletries, and a daily supply of espresso coffee pods and bottled water. A water filling station on every floor kept us hydrated throughout our stay. The location was ideal, connected to Osaka Station via indoor walkways, making it easy to shop, eat, explore, and travel around the city. We even bought a new suitcase at Yodobashi to fit all the treats and souvenirs we collected! The breakfast package was a real highlight. We enjoyed healthy options like yogurt, nuts, fruits, and made-to-order omelettes, as well as traditional Japanese dishes. During our stay, we also tried delightful desserts like zabuton Mont Blanc and Paris cheesecake, which were almost too cute to eat! On Friday night, we dined at JaJa Bar, where live Japanese music added a unique touch to the atmosphere. Lastly, the staff helped us arrange a taxi to the airport, ensuring it arrived on time and even helping with our luggage and waived us goodbye! Next time 4 nights there just for shopping!
Stayed 4 nights in Apr 2025

10/10 Excellent

Nazar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great all the staff were great especially Kai
Stayed 1 night in Apr 2025

10/10 Excellent

Brigido

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025