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DOTONBORI Crystal Hotel II

Property class: 3

Photo gallery for DOTONBORI Crystal Hotel II

The exterior of Crystal Hotel II with a modern entrance, a wooden facade, and a well-lit entrance area.
An outdoor dining area with tables and chairs, a wooden planter with plants, and a view of the interior dining space.
A hotel hallway with wooden walls, a carpeted floor, and a number '8' sign on the right.
Breakfast buffet
A modern reception area with a wooden reception desk, a small seating area, and a glass wall with a view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is NZ$142
11 Dec - 12 Dec

Explore the area

View map
2-17-4 Kawarayamachi, Chuo, Osaka, Osaka, 542-0066
  • Place, Dotonbori
    ‪3 min walk‬
  • Place, Kuromon Market
    ‪9 min walk‬
  • Place, Nipponbashi
    ‪13 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Twin Room

A hotel room with two beds, a TV mounted on the wall, and a window with a city view.

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Semi-double Room, Non Smoking (11sqm)

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a small bedside table with a lamp, and a herringbone-patterned wood panel on the wall.

Semi-double Room, Non Smoking (11sqm)

8.0 out of 10
Very good
(1 review)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Osaka

At DOTONBORI Crystal Hotel II you'll be within just a 10-minute stroll of popular attractions like Dotonbori and Kuromon Market. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Plus you'll find luggage storage and a lift. Japanese breakfast is available daily between 7:00 AM and 10:00 AM. .Attractions within a 15-minute walk of this 3-property class Chuo hotel include Nipponbashi and Shinsaibashi-suji Shopping Street.

What's nearby

  • Dotonbori - 3 min walk - 0.3 km
  • Kuromon Market - 9 min walk - 0.8 km
  • Shinsaibashi-suji Shopping Street - 11 min walk - 1.0 km
  • Dotonbori Glico Sign - 12 min walk - 1.1 km
  • Nipponbashi - 13 min walk - 1.1 km

Getting around

  • Matsuyamachi Station - 7 min walk
  • Kitntetsu-Nipponbashi Station - 11 min walk
  • Osaka (ITM-Itami) - 31 min drive

Restaurants

  • ‪Shinsaibashi Kanizen 心斎橋 蟹善 - ‬5 min walk
  • ‪麺通処 日加月 - ‬3 min walk
  • ‪定食堂 金剛石 - ‬4 min walk
  • ‪上海老味道 - ‬1 min walk
  • ‪喫茶ステレオ - ‬2 min walk

About this property

DOTONBORI Crystal Hotel II

DOTONBORI Crystal Hotel II offers its guests a terrace and a lift. Public spaces have free WiFi.

This 3-star Osaka hotel is smoke free.

  • 100 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Lift
  • No smoking on site
DOTONBORI Crystal Hotel II offers 100 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

DOTONBORI Crystal II
Hotel DOTONBORI Crystal Hotel II
Crystal Hotel II
Crystal II
Hotel DOTONBORI Crystal Hotel II Osaka
Osaka DOTONBORI Crystal Hotel II Hotel
DOTONBORI Crystal Hotel II Osaka
Dotonbori Crystal Ii Osaka
DOTONBORI Crystal Hotel II Hotel
DOTONBORI Crystal Hotel II Osaka
DOTONBORI Crystal Hotel II Hotel Osaka

Frequently asked questions

Does DOTONBORI Crystal Hotel II serve breakfast?

Yeah, Japanese breakfast is available daily from 7:00 AM to 10:00 AM.

How much does it cost to stay at DOTONBORI Crystal Hotel II?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at DOTONBORI Crystal Hotel II on 11 Dec 2026 start from NZ$142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at DOTONBORI Crystal Hotel II?

No, DOTONBORI Crystal Hotel II does not offer an airport shuttle service.

What time are check-in & check-out at DOTONBORI Crystal Hotel II?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at DOTONBORI Crystal Hotel II?

No, pets are not allowed.

DOTONBORI Crystal Hotel II Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 165 reviews
Rating 8 - Good. 67 out of 165 reviews
Rating 6 - Okay. 21 out of 165 reviews
Rating 4 - Poor. 5 out of 165 reviews
Rating 2 - Terrible. 2 out of 165 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to lots of shopping and food
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s clean and friendly staff ..near DOTONBORI and so may many metro near to the area ..price wise it’s reasonable
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every good experience. Would recommend highly due to its location to dotenbori. Would stay again
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very quiet and convenient. Close to shops and restaurants. Good for young people. For elderly it’ll be a bit far.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful workers and tried their best answering our question, we got our luggage transferred to another hotel successfully and would recommend this hotel as it is near almost everything !
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Good

Very impressive considering the price- Nice staff, who all spoke decent English. Good location, a short walk from Dotonbori. We would not have any problems staying here again.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Room comfort
The standrad room with double beds is to small if you are traveling with two luggages. Otherwise staff was very friendly.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 4 nights in Oct 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
good for cost
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
À bit longer from the subway but nice and calm like the staff
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Nice

It was really nice. But the beds are firm and not comfortable. Room is very small. Otherwise it was a pleasant stay.
Stayed 8 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really small space. But the place was clean and it was close to everything
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Quite a distance from dotonbori or shinsekai. But at least it offer a certain level of serenity due to being a few streets away
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
good!
Stayed 2 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it is a cost-effective accommodation close to Dotonbori. It's just not that accessible to transportation I also recommend taking a taxi for group guests. The condition of the room was very satisfactory. Room cleaning service is also provided for clean and consecutive nights. However, breakfast tasted a little expensive.
Stayed 2 nights in Jul 2023
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible locaiton, picture and info posted by hotel is mis-leading. Would never come back.
Stayed 2 nights in Dec 2023
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Location is not great, 10-15 minutes walk to get to any subway or busstation, also at least 10 minutes walk to get to dotonbori. Very very very small rooms, no place to put or even open the luggages
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not unique about it ...
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip.

Friendly staff, clean and welcoming foyer. Room size is your typical Japanese standard size, bed tv mini fridge and a bathroom. Bed was firm which I prefer, however the only complaint I have for cleanliness is the pillow. Found pillow had an odour and it wasn’t the pillow sham. As to the location, it’s about 12 min to Dotonburi district, 10 min to Dotonburi Plaza where you can take a bus directly to Kansai Airport which is very convenient for approximately $18 CAD. No eatery directly at the hotel but walking distant 10-15min. Laundry mats close by and of course there’s a family mart across the way from the hotel. Overall great experience.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a franchise chain of Crystal I, Crystal II & Crystal III. I would say this, the service is good, the hotel room is typical Japanese small size but doable, the lobby is clean and organized, the room is clean and organized. The staff were nice and helpful. The hotel is safe and quiet in the residential area, which is nice. There is FREE wif-fi and they will store your luggage if you hire luggage delivery to have your luggage arrive before you arrive. ONLY drawback though, despite, it's still walkable, it's 18 min walk from the nearest subway station and 15 mins away from the busy famous Dotonbori. It's ok but next time I prefer something closer to the action coz when it rains, it's hard to walk even just for 15 mins. Other than that, this hotel is clean, comfy & definitely a good price for good value.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Crazy light and charging socket behind pillow on first bed, so if you turn over in night you can turn room lights on. The fridge had noisy motor so in night would come on and waje you. Stain on carpet outside room leading up passage, tv remote had no battery cover so batteries kept falling out. .last room very small almost like it had been single room yhen after thought put second bed in for extra money which would explain banging head on charging socket.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was very enjoyable and relaxed. From check in to check out, the customer service of the clerks were extremely friendly and professional, they always greet me when I enter and leave the hotel. Also, front desk clerk Taniwaki helped me with sending my luggage to my next hotel and was very patient and kind. 5 star customer service for sure! The rooms were a bit on the smaller side, but all the amenities were provided and the cleanliness was good. Room service will not clean your room unless you ask them to if you are staying for a few days. The wifi is specific to your room, so while it was fast and reliable in the hotel room, it wasn’t usable in the lobby. There were two things that, while I was completely fine with, may be issues for other people. First, the location is at least 15 minute walk from the nearest subway station. So while it was quiet and relaxing at the hotel, there is a substantial walk to go anywhere. However, the proximity of the family mart and a local bakery makes up for it. Second, they have a smoking patio that opens up right to the dining area of the lobby. If you enjoy getting takeout food and eating it in the dining area, the smell of cigarette smoke can be over powering. Other than these two points, everything else was amazing for the price. Shout out again to the friendly customer service, and I would stay here again on my next trip back to Osaka.
Stayed 3 nights in Oct 2023