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Grand Prince Hotel Osaka Bay

4.5 star property
Luxury hotel with full-service spa and fitness centre

Photo gallery for Grand Prince Hotel Osaka Bay

Building design
Beach/ocean view
Indoor pool, outdoor pool
1 bedroom, down duvets, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Spa
  • Gym
The current price is NZ$187
3 Nov - 4 Nov

Explore the area

View map
1-13-11 Nanko-Kita, Suminoe-Ku, Osaka, Osaka-fu, 559 0034
  • Place, Intex Osaka
    ‪4 min walk‬
  • Place, Osaka Aquarium Kaiyukan
    ‪3 min drive‬
  • Place, Universal Studios Japan
    ‪6 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
Hairdryer
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking (Ocean Sunset)

1 bedroom, down duvets, in-room safe, desk

Deluxe Double Room, 1 King Bed, Non Smoking (Ocean Sunset)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking (Ocean Sunset)

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room, Non Smoking (Ocean Sunset)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Club Double Room, 1 King Bed, Non Smoking (Deluxe)

1 bedroom, down duvets, in-room safe, desk

Club Double Room, 1 King Bed, Non Smoking (Deluxe)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room, Non Smoking (Deluxe)

1 bedroom, down duvets, in-room safe, desk

Club Twin Room, Non Smoking (Deluxe)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 40 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking (Premier)

Club Room, 1 King Bed, Non Smoking (Premier)

Club Room, 1 King Bed, Non Smoking (Premier)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 80 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Club Twin Room, Non Smoking (Premier)

Club Twin Room, Non Smoking (Premier)

Club Twin Room, Non Smoking (Premier)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
  • 80 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Double Room, 1 King Bed, Non Smoking

Standard Double Room, 1 King Bed, Non Smoking

Standard Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Down duvet
Shower/bath combination
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Osaka

A luxury stay in the heart of Osaka awaits you at Grand Prince Hotel Osaka Bay. You'll be 0.4 km (0.2 mi) from Intex Osaka and 3.5 km (2.1 mi) from Osaka Aquarium Kaiyukan. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, The Café, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. 23000 square feet (2137 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of free train pick-up service. .Sights within a 10-minute drive of this 4.5-property class Suminoe hotel include Osaka Municipal Central Gymnasium and Kyocera Dome Osaka.

What's nearby

  • Osaka Prefectural Government Sakishima Building - 2 min walk - 0.2 km
  • Intex Osaka - 4 min walk - 0.3 km
  • Osaka Aquarium Kaiyukan - 3 min drive - 2.6 km
  • Universal Studios Japan - 6 min drive - 5.2 km
  • Kyocera Dome Osaka - 9 min drive - 7.5 km

Getting around

  • Nakafuto Station - 6 min walk
  • Kujo Station - 8 min drive
  • Kobe (UKB) - 48 min drive

Restaurants

  • ‪ホリーズカフェ ATC南港店 - ‬8 min walk
  • ‪インテックスカフェ - ‬4 min walk
  • ‪モスバーガー - ‬7 min walk
  • ‪金久右衛門 - ‬8 min walk
  • ‪そば処 善作家 - ‬8 min walk

About this property

Grand Prince Hotel Osaka Bay

Luxury hotel with full-service spa and fitness centre
Grand Prince Hotel Osaka Bay offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 23000 square feet (2137 square metres) and includes conference space. A hot tub, a fitness centre, and a sauna are also featured at the luxury Grand Prince Hotel Osaka Bay. A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Osaka hotel.

  • 480 guestrooms or units
  • 28 levels
  • 23000 sq ft of conference space
  • 2137 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Grand Prince Hotel Osaka Bay offers 480 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and hairdryers. Business-friendly amenities include desks, desk chairs and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Free train station pick-up shuttle from 8:00 AM to 9:30 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Parking on site (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,700 for adults and JPY 1,850 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Café

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 23,000 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • No lift
  • Thin carpet in room

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3729.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3700 for adults and from JPY 1850 for children
  • Airport shuttle fee: JPY 1600 per person (one-way)
  • Airport shuttle fee per child: JPY 800 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1000 per night
  • Rollaway bed fee: JPY 3729.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 6:30 AM to 9:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hyatt Osaka
Hyatt Osaka Regency
Hyatt Regency Hotel Osaka
Hyatt Regency Osaka
Osaka Hyatt
Osaka Hyatt Regency
Osaka Regency Hyatt
Regency Hyatt Osaka
Hyatt Regency Osaka Hotel Osaka
Hyatt Regency Osaka Hotel
Hyatt Regency Osaka
Grand Prince Osaka Bay Osaka
Grand Prince Hotel Osaka Bay Hotel
Grand Prince Hotel Osaka Bay Osaka
Grand Prince Hotel Osaka Bay Hotel Osaka

Frequently asked questions

What is the cancellation policy at Grand Prince Hotel Osaka Bay?

Grand Prince Hotel Osaka Bay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Prince Hotel Osaka Bay?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Prince Hotel Osaka Bay on 3 Nov 2025 start from NZ$186.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Prince Hotel Osaka Bay?

Yep, Grand Prince Hotel Osaka Bay has a self car park for JPY 1000 per night.

Is there a spa on site at Grand Prince Hotel Osaka Bay?

Yep, there is an onsite spa at Grand Prince Hotel Osaka Bay. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as deep-tissue massages.

Does Grand Prince Hotel Osaka Bay have a pool?

Grand Prince Hotel Osaka Bay has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 6:30 AM to 9:30 PM (Seasonal outdoor pool open from July to August).

What luxury perks are available at Grand Prince Hotel Osaka Bay?

Grand Prince Hotel Osaka Bay features a full-service spa, an outdoor pool and an indoor pool.

What makes Grand Prince Hotel Osaka Bay a romantic place to stay?

1 hot tub and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Grand Prince Hotel Osaka Bay.

Is Grand Prince Hotel Osaka Bay family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as childcare services in the guestrooms, it's no surprise that Grand Prince Hotel Osaka Bay is a hit with families.

Does Grand Prince Hotel Osaka Bay serve breakfast?

Sure does, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Grand Prince Hotel Osaka Bay?

No, but there's an airport shuttle that runs from 9:00 AM - 5:00 PM for a fee.

Is there a bar or restaurant at Grand Prince Hotel Osaka Bay?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Prince Hotel Osaka Bay?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Grand Prince Hotel Osaka Bay?

No, pets are not allowed.

Reviews

Grand Prince Hotel Osaka Bay Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 495 out of 1003 reviews
Rating 8 - Good. 316 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

Reviews

10/10 Excellent

natalie

Stayed 2 nights in Jul 2025

4/10 Poor

Sharon

Travelled with family
Liked: Cleanliness
Very expensive and not worth it. The hotel is a large business hotel. We booked thinking we would make use of the pool. There is a charge of 3,000-4,000 yen per person to use the pool in the morning and same for the afternoon afternoon session so if you want to use it all day you have to pay 6000 - 7,000 per person and you are restricted as to when you can use the pool as there is morning session and a separate afternoon session. This really needs to be highlighted before you book as we really wouldnt have bothered. We also booked the buffet meal in the evening as there were not really any other options other than an Italian to be told if we wanted to order a beer or soft drink we had to pay a minimum charge as it was a set menu for drinks rather than being able to order just one or two. The location is also not great - if I had known about the pool charges/timings we would not have bothered staying there and stayed in a hotel closer for sight seeing as this hotel is quite far out from everything worth seeing. Very underwhelmed with this hotel. Would not recommend unless you are on business at the Expo.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful spacious room with a wonderful view. Easy 5 min walk to the train station made exploring the area so easy. The staff were very friendly and helpful. breakfast buffet was excellent. Highly recommend this hotel!
Stayed 2 nights in Jul 2025

10/10 Excellent

Claudia

Stayed 2 nights in Jul 2025

10/10 Excellent

Johnny

Stayed 5 nights in Jul 2025

10/10 Excellent

NEJIB, Federal Way

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and location. Great customer service at the front desk and restaurant. All the amenities are top notch.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ursula

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This property can be trusted to keep its high standards at all times.
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Stayed 4 nights in Jul 2025

4/10 Poor

Ajay

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Disappointing Experience – Wouldn’t Recommend for Tourists Our stay at this hotel didn’t meet expectations. While the room itself was spacious and the Club Lounge offered a pleasant experience, several aspects left us genuinely disappointed: • Service felt very average overall. • Unexpected charges: Guests are required to pay to access the swimming pool and even for drinking water — a first in our travel experience. • In-room dining service was frustrating, with staff struggling to understand basic English, which made placing orders difficult. • Location is far from the city center, making it inconvenient for tourists wanting to explore the sights. This hotel may suit certain travelers, but we’d rate it a solid 3 stars. If you’re visiting as a tourist, we strongly recommend choosing accommodation closer to downtown.
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

大阪万博のステイ

大阪万博に2日間行くために宿泊しました。初日夜、帰りは配車タクシーを利用しましたが、タクシーの配車がかなり混雑、混乱して費用も4800円かかりました。高齢の親がいたのでタクシーにしましたが、ATCバスセンターからのバス(要予約)、または夢洲から中ふ頭まで列車移動の方が良いかも。近いです。 部屋は快適で清潔、朝食ブッフェも和洋取り混ぜて美味しいです。 大阪万博のついでに快適な宿泊を求める方にはオススメです。
Stayed 1 night in Jun 2025

8/10 Good

hsiao ling

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Terutoshi

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Roland, Palo Alto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I've stayed in Japan. Rooms are karge and well appointed. Location is close to the Trade Center and convention site. Also to Expo 2025. Easliy accessible by 200m walk from Nakafuto station. Breakfast buffet was good, although there can be a wait to get in at busy times. Our room included access to the Club Lounge, which was very pleasant, with a good selection of drinks and snacks.
Stayed 3 nights in Jun 2025

10/10 Excellent

Molly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Zohreh, edmonds

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice beautiful property with very nice staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Christian

Stayed 2 nights in Jun 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality for the price. Very convenient for the Osaka Expo.
Stayed 1 night in Jun 2025

6/10 Okay

AMY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our suite room doesn’t have sea view as the picture shows. We stayed for 3 nights so very disappointed. Make sure you request to have high floor and sea view. Breakfast is good but not to a 5 star level. Staffs are very friendly though.
Stayed 3 nights in Jun 2025

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and pretty hotel They have a free shuttle to Osaka station and next to umeda sky. 15 min drive to universal
Stayed 3 nights in Jun 2025

6/10 Okay

TAKATO

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and clean spacious comfortable quiet rooms. Close to Expo2025 and convenient complementary shuttles to the city center - JR Osaka station and the local subway station.
Stayed 4 nights in Jun 2025

6/10 Okay

Joanne

Travelled with partner
Liked: Cleanliness, amenities
We were there for the day to visit the Expo. Unfortunately, the shuttle service to the Expo had very limited hours, so we had to take a taxi. We specifically chose this hotel because it offered a shuttle to the subway, but it didn’t start running until 11:00 am. Since our flight was also at 11, we again had to rely on a taxi. Overall, we were disappointed, and the customer service was not helpful in addressing our concerns.
Stayed 1 night in Apr 2025

10/10 Excellent

Sara, Rawda

Liked: Cleanliness, amenities, property conditions & facilities
Great location, amazing views and spacious luxurious rooms.
Stayed 1 night in May 2025

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 1 night in May 2025