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Hearton Hotel Shinsaibashi

Property class: 3

Photo gallery for Hearton Hotel Shinsaibashi

A hotel room with two beds, a seating area, a wooden door, and a wall-mounted light fixture.
A modern reception area with a counter, seating, and an elevator.
A modern elevator area with two elevators, a fire alarm panel, and a clear floor.
A modern cafe with wooden tables and chairs, potted plants, and a large window.
A corridor with a tiled floor, white walls, and a wooden door at the end.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is NZ$84
23 Nov - 24 Nov

Explore the area

View map
1-5-24 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka-fu, 542-0086
  • Place, Amerikamura
    ‪1 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪4 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪56 min drive‬

Room options

View all photos for Single Room, Non Smoking

A hotel room with a bed, a desk with a computer, a television, and a mirror.

Single Room, Non Smoking

8.6 out of 10
Excellent
(26 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Non Smoking

A hotel room with a large bed, a desk, and a television mounted on the wall.

Double Room, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

A hotel room with two beds, a desk, a computer, and a window with curtains.

Twin Room, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Triple Room, Non Smoking

A hotel room with two beds, a seating area, a wooden door, and a wall-mounted light fixture.

Triple Room, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 17 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Economy Double Room, Non Smoking

A hotel room with two beds, a desk with a telephone, and a mirror.

Economy Double Room, Non Smoking

8.4 out of 10
Very good
(25 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

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About the area

Osaka

Hearton Hotel Shinsaibashi puts you in the heart of Osaka, steps from Shinsaibashi-suji Shopping Street and within a 10-minute stroll of Dotonbori. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Iyemon Cafe Shinsaibashi, is open for breakfast, lunch and dinner. 0 square feet (0 square metres) of event facilities include meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a microwave in a common area. Buffet breakfast is available daily between 7 AM and 10 AM. .Within a 15-minute walk of this 3-property class Minami hotel, attractions include Dotonbori Glico Sign and Namba Grand Kagetsu Theater.

What's nearby

  • Amerikamura - 1 min walk - 0.0 km
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.2 km
  • Dotonbori - 4 min walk - 0.4 km
  • Dotonbori Glico Sign - 5 min walk - 0.4 km
  • Kuromon Market - 12 min walk - 1.0 km

Getting around

  • Shinsaibashi Station - 4 min walk
  • Osaka-Namba Station - 9 min walk
  • Osaka (KIX-Kansai Intl.) - 56 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪コメダ珈琲店 - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪つけ麺 雀 - ‬1 min walk

About this property

Hearton Hotel Shinsaibashi

There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Hearton Hotel Shinsaibashi.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

  • 302 guestrooms or units
  • 10 levels
  • 2 buildings
  • Conference rooms
  • 0 sq ft of conference space
  • 0 sq. m of conference space
  • Built in 1984
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Coffee shop
  • Dining venue
Hearton Hotel Shinsaibashi offers 302 air-conditioned accommodations with complimentary bathrobes and complimentary slippers. 26-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,650 for adults and JPY 880 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Iyemon Cafe Shinsaibashi

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Lift

More

  • 10 floors
  • 2 buildings
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1650 for adults and from JPY 880 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts credit or debit cards, Visa, Mastercard, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hearton Hotel Shinsaibashi
Hearton Hotel Shinsaibashi Osaka
Hearton Shinsaibashi
Hearton Shinsaibashi Hotel
Hearton Shinsaibashi Osaka
Hotel Hearton Shinsaibashi
Shinsaibashi Hearton Hotel
Hearton Hotel
Hearton
Hearton Hotel Osaka
Hearton Shinsaibashi Osaka
Hearton Hotel Shinsaibashi Hotel
Hearton Hotel Shinsaibashi Osaka
Hearton Hotel Shinsaibashi Hotel Osaka

Frequently asked questions

What is the cancellation policy at Hearton Hotel Shinsaibashi?

Hearton Hotel Shinsaibashi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hearton Hotel Shinsaibashi?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Hearton Hotel Shinsaibashi on 23 Nov 2026 start from NZ$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hearton Hotel Shinsaibashi serve breakfast?

You bet, buffet brekkie is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Hearton Hotel Shinsaibashi?

No, Hearton Hotel Shinsaibashi does not offer an airport shuttle service.

Is there a bar or restaurant at Hearton Hotel Shinsaibashi?

Yep, you can grab a meal at Hearton Hotel Shinsaibashi's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Hearton Hotel Shinsaibashi?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hearton Hotel Shinsaibashi?

No, pets are not allowed.

Hearton Hotel Shinsaibashi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1001 reviews
Rating 8 - Good. 363 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and great location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay… great location!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High Quality
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love my stay here… near Dotonbori (less than 10 min walk). the room is a bit small but it’s expected.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place for travellers who focus on shopping
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Location, Location, Location,
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a few Heartons in the area so make sure you are looking at the right one. This one was close to train station for two lines and also close to Dontonburi. Room was good. We got two singles as I am 6ft6in and accommodation was at a good clean standard.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice hotel. Location was key and provided just what I needed. Staff was friendly and helpful!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very warmpt and helpful. Thanks we havd a great stay
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the location is great
Stayed 1 night in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and a much bigger room for my family of 3. The room also had a closet, small desk, and mini refrigerator. The bathroom was tiny it had a toilet, sink, and shower very clean as well. The staff was polite. The hotel was in a very good location close to the train station and plenty of shops and restaurants. The beds were not comfortable at all and that’s why I gave it 3 stars. I only stayed one night and wouldn’t stay here again just because of the beds I couldn’t get comfortable at all.
Stayed 1 night in May 2026
Verified review

8/10 Good

Location
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located in great area. Easy to walk to many restaurants and shopping areas. Also very close to the train station. Staff was very sweet and accommodating. They helped my family with luggage delivery to my next hotel making my transition smooth. The hotel also provides many necessities one might not have brought to make stay easier as well. The shampoo and conditioner was really nice. I had to go buy and bring home. I booked the double economy room with the large twin and was worried it would be too small since I am from America but it actually fit 2 average Americans no problem. I would definitely recommend this place.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service. Highly recommend.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was as wanted.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the location. Family Mart is right across the street and a good amount of restaurants and shops near the hotel. The shopping street, Daimaru mall and Parco mall are just across the street(you can use the under tunnel to get to the mall and train station before you cross the street too). My hotel room was clean and quiet. Staff was friendly and speaks English. I like that they have a separate room to keep your luggage locked if you arrived the hotel earlier or for whatever reason you couldn't check in yet. There are als shower supply packs like lotions, shower gel and q-tips free to take at the lobby, and their quality is pretty good too. I had the chance to stay in their smallest bedroom and the next size up. While the small one is enough for myself, I highly recommend the next size up if you like bigger rooms because it was significantly bigger, and the price is not much of a difference. The only suggestion I have is to have a small cafe or restaurant within the hotel, so I could grab a quick bite or coffee if I'm in a rush.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 6 nights at the beginning of June, the hotel was in a great location, near the Shinsaibashi station and across the street from a family mart. Located right between the main shopping street and America-mura, it’s a great place to stay to feel like you have all the action right at your fingertips. There were a few motorcyclists revving their engines in the streets below, but it wasn’t overwhelmingly loud for our stay. As well as this, the walls are slightly thin, so if someone is playing the TV quite loud, you can hear it muffled through the wall. The rooms are small, as usual in Japan, but these ones felt a little larger as we had a small closet to hang our umbrellas and bags, as well as more space with a desk and area at the foot of the bed for our bags. The breakfast cafe was wonderful and allowed us to enjoy and people watch every morning while we had our breakfast and coffee. Overall a great stay for the price and I would recommend this for other travellers.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 2 nights and 3 days. The facility was really clean and the staff was friendly. The location is very convenient.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near the main areas, walking distance.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good area for the price!
Stayed 3 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are really small and breakfast is a little expensive
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Just for the location otherwise too outdated. Breakfast ok.
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
i should have read the google reviews for this property. walls were paper thin. every hallway noise sounded like someone was inside my room. i could hear the neighbor clearing his throat. the room was very hot because it only had the building central air. even after requesting a fan, the room was still very hot
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Free sake and draft beer was a really nice touch.
Stayed 1 night in May 2024