Hotel New Otani Osaka

5.0 star property
Riverside hotel with 11 restaurants and full-service spa

Photo gallery for Hotel New Otani Osaka

11 restaurants, breakfast served, local and international cuisine
11 restaurants, breakfast served, local and international cuisine
Luxury Junior Suite, High Floor, Non-smoking | View from room
Concierge desk
11 restaurants, breakfast served, local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
The current price is NZ$247
1 Dec - 2 Dec

Explore the area

View map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Place, Osaka-jō Hall
    ‪6 min walk‬
  • Place, Osaka Castle
    ‪13 min walk‬
  • Place, Dotonbori Glico Sign
    ‪7 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪65 min drive‬

Room options

Non-Smoking Small Triple Town View

  • Sleeps 3

Non Smoking Deluxe Double Castle View

  • Sleeps 2

Non-Smoking Deluxe Twin Castle View

  • Sleeps 2

Economy Double Room, Non Smoking, Town View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Double Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Superior Twin Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(45 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, Non Smoking, Castle View

9.6 out of 10
Exceptional
(23 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Twin Beds

Superior Triple Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 40 sq m
  • City view
  • Sleeps 5
  • 3 Twin Beds

Economy Triple Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 5
  • 3 Twin Beds

Non Smoking Luxury Junior Suite Castle View

  • Sleeps 2

Single Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Single Room, Smoking, Town View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Run of The House, Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Junior Suite, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Renovated in 2017
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 40 sq m
  • Park view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

Economy Triple Room, Non Smoking, Castle View

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • Park view
  • Sleeps 5
  • 3 Twin Beds

Run of The House, Non Smoking

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

Deluxe Double Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Twin Beds

Economy Double Room, Smoking, Town View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Triple Room, Non Smoking, Castle View

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 40 sq m
  • Park view
  • Sleeps 5
  • 3 Twin Beds

Family Suite for 4 People Non-Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 70 sq m
  • 1 bedroom
  • Park view
  • Sleeps 6
  • 4 Large Twin Beds

Japanese Suite, Non Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 4 Twin Futons

Superior Double Room, Non Smoking, Town View

9.6 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Special Sale! Suite Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Deluxe Triple Room, Non Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Luxury Connecting Suite, 4 Adults, Castle View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
2 bedrooms
Blackout curtains
Hairdryer
  • 110 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 6
  • 4 Large Twin Beds

Suite for 3persons Selected at Check-in Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

Luxury Junior Suite, High Floor, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 60 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 69 sq m
  • Park view
  • Sleeps 5
  • 3 Twin Beds

Non-Smoking Corner Suite Castle View

  • Sleeps 4

Non-Smoking Family Suite For 5 People  Castle View

  • Sleeps 5

Superior Double Non-Smoking Town View

  • Sleeps 2

Smoking Small Double Town View

  • Sleeps 2

Non Smoking Quadruple Family Castle View

  • Sleeps 4

Suite - Selected At Check-in Non Smoking

  • Sleeps 2

Deluxe Single Room, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Family Suite for 5 People Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 70 sq m
  • 1 bedroom
  • Park view
  • Sleeps 7
  • 4 Large Twin Beds and 1 Twin Bed

Family Room, Non Smoking (Family Studio Town view for 6 persons)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 10
  • 6 Large Twin Beds

Family Room, Non Smoking (Family Studio Town view for 7 persons)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 11
  • 7 Large Twin Beds

Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 4 Large Twin Beds

Non-Smoking Small Double Town View

  • Sleeps 2

Single Smoking Town View

  • Sleeps 1

Non-smoking Japanese Suite Town View

  • Sleeps 4

Non-Smoking Deluxe Triple Town View

  • Sleeps 3

Non Smoking Superior Double Castle View

  • Sleeps 2

Non-Smoking Superior Twin Castle View

  • Sleeps 2

Run Of House Non-Smoking

  • Sleeps 2

Smoking Run Of The House

  • Sleeps 2

Family Studio With Town View( For 6 People) - Non Smoking

  • Sleeps 6

Family Studio With Town View( For 7 People) - Non Smoking

  • Sleeps 7

Non-Smoking Family Suite For 4 People  Castle View

  • Sleeps 4

SuperiorSuite Or Executive Suite Triple Non-Smoking Castle View

  • Sleeps 3

Suite For 3persons Selected At Check-in Non Smoking

  • Sleeps 3

Non-Smoking Family Studio Town View For 4 Persons

  • Sleeps 4

Non-Smoking Superior Triple Castle View

  • Sleeps 3

Superior Triple Non Smoking Town View

  • Sleeps 3

Non-Smoking Superior Twin -Town View

  • Sleeps 2

Non-Smoking Single Town View

  • Sleeps 1

Non-Smoking Deluxe Single Town View

  • Sleeps 1

Non Smoking Superior Junior Suite Castle View

  • Sleeps 2

Non-Smoking Small Triple Castle View

  • Sleeps 3

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About the area

Osaka

A luxury stay in the heart of Osaka awaits you at Hotel New Otani Osaka. Within just a 15-minute stroll, you'll find Osaka-jō Hall and Osaka Castle. Highlights at this hotel include 11 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include body scrubs and mani/pedis along with access to the sauna and hot tub. The restaurant, ALL DAY DINING SATSUKI, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy access to 2 outdoor tennis courts along with an indoor swimming pool and a gym. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Chuo hotel include Dotonbori Glico Sign and Tsutenkaku Tower.

What's nearby

  • Osaka Castle Park - 2 min walk - 0.2 km
  • Osaka-jō Hall - 6 min walk - 0.5 km
  • Osaka Castle - 13 min walk - 1.1 km
  • Dotonbori Glico Sign - 7 min drive - 5.1 km
  • Tsutenkaku Tower - 9 min drive - 7.7 km

Getting around

  • Osakajo-koen Station - 3 min walk
  • Morinomiya Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪さくらダイニング - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪SATSUKI LOUNGE - ‬1 min walk
  • ‪PRONTO - ‬6 min walk
  • ‪ドトールコーヒーショップ - ‬5 min walk

About this property

Hotel New Otani Osaka

Riverside hotel with 11 restaurants and full-service spa
Hotel New Otani Osaka offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 11 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

17 meeting rooms and limo/town car service are available. A fitness centre, a vending machine, and multilingual staff are also featured at the luxury Hotel New Otani Osaka. An airport shuttle at scheduled times and a bus station shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 1 building
  • 525 guestrooms or units
  • 18 levels
  • 11 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1986
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hotel New Otani Osaka offers 525 air-conditioned accommodations with a safe and free newspapers. 43-inch Smart televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. This Osaka hotel provides complimentary wired Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (JPY 1,200 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,945 for adults and JPY 2,875 for children
  • 11 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • ALL DAY DINING SATSUKI
  • FRENCH CUISINE SAKURA
  • ISSHIN
  • TEPPANYAKI KEYAKI

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Lifeguards on site
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms

Outdoors

  • On a river

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Handrails in stairways (88 centimetre high)
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4945 for adults and from JPY 2875 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self-parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from noon to 6:00 PM
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Hotel New Otani Osaka?

Hotel New Otani Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Otani Osaka?

As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on 1 Dec 2025 start from NZ$247.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Otani Osaka?

Yep, Hotel New Otani Osaka has a covered self car park with in/out privileges for JPY 1200 per night.

Is there a spa on site at Hotel New Otani Osaka?

Yep, there is an onsite spa at Hotel New Otani Osaka. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs and facials.

Does Hotel New Otani Osaka have a pool?

Hotel New Otani Osaka has an indoor pool. The pool is open noon to 6:00 PM.

What luxury perks are available at Hotel New Otani Osaka?

Hotel New Otani Osaka features a full-service spa, an indoor pool and 11 restaurants.

Is Hotel New Otani Osaka family-friendly?

You bet! With amenities such as children's meals, babysitting services and an indoor pool, it's no surprise that Hotel New Otani Osaka is a hit with families.

Does Hotel New Otani Osaka serve breakfast?

Yep, our visitors give a thumbs up to the buffet brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel New Otani Osaka?

No, but there's an airport shuttle that runs from 8:00 AM - 5:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Hotel New Otani Osaka?

Yep, you can grab a meal at Hotel New Otani Osaka's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Hotel New Otani Osaka?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel New Otani Osaka?

No, only service animals are allowed.

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2028 out of 2721 reviews
Rating 8 - Good. 492 out of 2721 reviews
Rating 6 - Okay. 134 out of 2721 reviews
Rating 4 - Poor. 35 out of 2721 reviews
Rating 2 - Terrible. 32 out of 2721 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

HOYEONG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Orla

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was tired. We had to pay to use the pool, then an additional charge to sit on a deck chair. There was also a charge to use the gym and it was not cheap. I have never seen this before in a hotel I have stayed at.
Stayed 6 nights in Aug 2025

10/10 Excellent

Viet My

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay here every single time I’m in Osaka!
Stayed 3 nights in Aug 2025

10/10 Excellent

Wenjia

Stayed 1 night in Aug 2025

4/10 Poor

ali

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really good
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberta

Stayed 3 nights in Aug 2025

10/10 Excellent

Erin

Stayed 1 night in Aug 2025

10/10 Excellent

Nazli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel that is close to the Osaka Castle. Great dining options. Safe, walkable area around. If you can pick a room with the castle view.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jojine, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good costumer service,good food shopping mall and restaurants we really enjoyed staying at the new ontani hotel…
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big hotel next to Osaka castle, staff are amazing , beautiful hotel just a taxi ride away from main areas
Stayed 2 nights in Aug 2025

2/10 Terrible

Melissa

Stayed 1 night in Aug 2025

10/10 Excellent

Weiqi, Suwanee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff were very friendly and helpful.
Stayed 1 night in Jul 2025

6/10 Okay

Kaori

Travelled with family
Liked: Cleanliness, amenities
Japanese old luxury hotel with massive lobby and many shops and restaurants. Reserved delux twin with nice view of Osaka castle. Outdoor swimming pool is good size and the new gym was ok but Additional charge for hotel guests, some staffs were not friendly nor helpful. I was very disappointed the bathroom. Very small plastic unit bathtub with shower curtain.
Stayed 4 nights in Jul 2025

6/10 Okay

Wataru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

NAOYA

Stayed 1 night in Jul 2025

8/10 Good

Keiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Yuka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

MASAMI

Stayed 1 night in Jul 2025

10/10 Excellent

Mike, Sunnyvale

Stayed 1 night in Jul 2025

10/10 Excellent

Seda

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The New Otani was a very luxurious experience. The staff had great service and very accommodating. They helped me upgrade a room with ease and affordability. They helped me rent a car to drive around, give me access to the pool to take my son swimming, and heat up food in the middle of the night. The room service was delicious and parking was so easy and cheap. We had an amazing view of Osaka Castle and we were right next to the train station. I would love to stay here again on my next trip.
Stayed 2 nights in Jul 2025

10/10 Excellent

gum sook

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quite … Staffs are very kind
Stayed 2 nights in Jul 2025

10/10 Excellent

Jihyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The goodness and recommendation.

The most staff of hotel were so kind. So my stay of Hotel New Otani Osaka was very comfortable and perfect. The building of hotel was old, but clean. The castle view was wonderful. I recommend that fee of swimming pool and gym is free and the number of shuttle bus to kansai international airport is increased. Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025