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Hotel New Otani Osaka

5.0 star property
Riverfront hotel with 11 restaurants and full-service spa

Photo gallery for Hotel New Otani Osaka

Seasonal outdoor pool, open 9:00 AM to 4:00 PM, lifeguards on site
Property video
Luxury Junior Suite, High Floor, Non-smoking | View from room
Concierge desk
11 restaurants, breakfast served, local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
The current price is NZ$265
26 Aug - 27 Aug

Explore the area

View map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Osaka-jō Hall
    ‪6 min walk‬
  • Osaka Castle
    ‪13 min walk‬
  • Tsutenkaku Tower
    ‪7 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪52 min drive‬

Room options

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
Eco-friendly toiletries
  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite for 4 People Non-Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Suite for 4 People Non-Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
  • 70 sq m
  • 1 bedroom
  • Park view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Japanese Suite, Non Smoking, City View

Japanese Suite, Non Smoking, City View

Japanese Suite, Non Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 4 Twin Futons

View all photos for Deluxe Twin Room, Non Smoking, Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Double Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room, Non Smoking, Town View

Deluxe Triple Room, Non Smoking, Town View

Deluxe Triple Room, Non Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, Non Smoking (Family Studio Town view for 6 persons)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Room, Non Smoking (Family Studio Town view for 6 persons)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 10
  • 6 Large Twin Beds

View all photos for Luxury Junior Suite, High Floor, Non-smoking

Luxury Junior Suite, High Floor, Non-smoking

Luxury Junior Suite, High Floor, Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
  • 60 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Twin Room, Non Smoking, Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking, Castle View

Superior Twin Room, Non Smoking, Castle View

Superior Twin Room, Non Smoking, Castle View

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Special Sale! Suite Room, Non Smoking

43-inch Smart TV with digital channels

Special Sale! Suite Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
  • 60 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Castle View

Superior Double Room, Non Smoking, Castle View

Superior Double Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room, Non Smoking, Castle View

Superior Triple Room, Non Smoking, Castle View

Superior Triple Room, Non Smoking, Castle View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 40 sq m
  • Park view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Economy Double Room, Non Smoking, Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Economy Double Room, Non Smoking, Town View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, Smoking, Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Economy Double Room, Smoking, Town View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Suite for 3persons Selected at Check-in Non Smoking

43-inch Smart TV with digital channels

Suite for 3persons Selected at Check-in Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
  • 60 sq m
  • 1 bedroom
  • Park view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Luxury Connecting Suite, 4 Adults, Castle View

Luxury Connecting Suite, 4 Adults, Castle View

Luxury Connecting Suite, 4 Adults, Castle View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
  • 110 sq m
  • 2 bedrooms
  • Park view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Superior Triple Room, Non Smoking, Town View

Superior Triple Room, Non Smoking, Town View

Superior Triple Room, Non Smoking, Town View

9.2 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Run of The House, Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Run of The House, Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room, Non Smoking, Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Double Room, Non Smoking, Town View

9.6 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Smoking, Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Single Room, Smoking, Town View

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed | Living room

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Bathrobes
  • 69 sq m
  • Park view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Single Room, Non Smoking, Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Single Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Non Smoking (Family Studio Town view for 7 persons)

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Room, Non Smoking (Family Studio Town view for 7 persons)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
  • 90 sq m
  • 1 bedroom
  • City view
  • Sleeps 11
  • 7 Large Twin Beds

View all photos for Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Heating
Fridge
Smart TV
Renovated in 2017
Separate bedroom
Blackout curtains
Hairdryer
  • 40 sq m
  • Park view
  • Sleeps 6
  • 2 Large Twin Beds and 2 Twin Beds

View all photos for Family Suite for 5 People Non-Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Family Suite for 5 People Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
  • 70 sq m
  • 1 bedroom
  • Park view
  • Sleeps 7
  • 4 Large Twin Beds and 1 Twin Bed

View all photos for Run of The House, Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Run of The House, Non Smoking

7.4 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Economy Triple Room, Non Smoking, Town View

Economy Triple Room, Non Smoking, Town View

Economy Triple Room, Non Smoking, Town View

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Separate bedroom
Blackout curtains
Bathrobes
  • 60 sq m
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Economy Triple Room, Non Smoking, Castle View

Economy Triple Room, Non Smoking, Castle View

Economy Triple Room, Non Smoking, Castle View

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Smart TV
Blackout curtains
Separate bedroom
Hairdryer
  • 30 sq m
  • Park view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Non-Smoking Superior Twin Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Superior Twin Castle View

  • Sleeps 2

View all photos for Non-Smoking Family Suite For 5 People　 Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Family Suite For 5 People　 Castle View

  • Sleeps 5

View all photos for Non-Smoking Deluxe Twin Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Deluxe Twin Castle View

  • Sleeps 2

View all photos for Single Smoking Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Single Smoking Town View

  • Sleeps 1

View all photos for Non Smoking Luxury Junior Suite Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non Smoking Luxury Junior Suite Castle View

  • Sleeps 2

View all photos for Non-Smoking Deluxe Single Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Deluxe Single Town View

  • Sleeps 1

View all photos for Non-Smoking Corner Suite Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Corner Suite Castle View

  • Sleeps 4

View all photos for Non Smoking Superior Double Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non Smoking Superior Double Castle View

  • Sleeps 2

View all photos for Superior Triple Non Smoking Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Triple Non Smoking Town View

  • Sleeps 3

View all photos for Non-Smoking Superior Triple Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Superior Triple Castle View

  • Sleeps 3

View all photos for Non-Smoking Superior Twin -Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Superior Twin -Town View

  • Sleeps 2

View all photos for Non Smoking Superior Junior Suite Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non Smoking Superior Junior Suite Castle View

  • Sleeps 2

View all photos for Smoking Run Of The House

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Smoking Run Of The House

  • Sleeps 2

View all photos for Superior Double Non-Smoking Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Superior Double Non-Smoking Town View

  • Sleeps 2

View all photos for Smoking Small Double Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Smoking Small Double Town View

  • Sleeps 2

View all photos for Non Smoking Quadruple Family Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non Smoking Quadruple Family Castle View

  • Sleeps 4

View all photos for Non-Smoking Small Double Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Small Double Town View

  • Sleeps 2

View all photos for Non Smoking Deluxe Double Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non Smoking Deluxe Double Castle View

  • Sleeps 2

View all photos for Non-Smoking Deluxe Triple Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Deluxe Triple Town View

  • Sleeps 3

View all photos for Non-Smoking Single Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Single Town View

  • Sleeps 1

View all photos for Suite - Selected At Check-in Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite - Selected At Check-in Non Smoking

  • Sleeps 2

View all photos for Non-Smoking Small Triple Town View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Small Triple Town View

  • Sleeps 3

View all photos for Non-smoking Japanese Suite Town View

Dining

Non-smoking Japanese Suite Town View

  • Sleeps 4

View all photos for Non-Smoking Family Suite For 4 People　 Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Family Suite For 4 People　 Castle View

  • Sleeps 4

View all photos for SuperiorSuite Or Executive Suite Triple Non-Smoking Castle View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

SuperiorSuite Or Executive Suite Triple Non-Smoking Castle View

  • Sleeps 3

View all photos for Suite For 3persons Selected At Check-in Non Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Suite For 3persons Selected At Check-in Non Smoking

  • Sleeps 3

View all photos for Run Of House Non-Smoking

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Run Of House Non-Smoking

  • Sleeps 2

View all photos for Non-Smoking Family Studio Town View For 4 Persons

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Non-Smoking Family Studio Town View For 4 Persons

  • Sleeps 4

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About the area

Osaka

A luxury stay in the heart of Osaka awaits you at Hotel New Otani Osaka. Within just a 15-minute stroll, you'll find Osaka-jō Hall and Osaka Castle. Highlights at this hotel include 11 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at FitnessCLUB can include body scrubs and facials along with access to the sauna and hot tub. The restaurant, ALL DAY DINING SATSUKI, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy access to 2 outdoor tennis courts along with a gym and a seasonal outdoor swimming pool. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Chuo hotel include Dotonbori Glico Sign and Tsutenkaku Tower.

What's nearby

  • Osaka Castle Park - 2 min walk - 0.2 km
  • Osaka-jō Hall - 6 min walk - 0.5 km
  • Osaka Castle - 13 min walk - 1.1 km
  • Dotonbori Glico Sign - 6 min drive - 5.1 km
  • Tsutenkaku Tower - 7 min drive - 7.3 km

Getting around

  • Osakajo-koen Station - 3 min walk
  • Morinomiya Station - 13 min walk
  • Osaka (KIX-Kansai Intl.) - 57 min drive

Restaurants

  • ‪さくらダイニング - ‬4 min walk
  • Starbucks
  • ‪いずみホール - ‬2 min walk
  • Tully's Coffee
  • 梅蘭

About this property

Hotel New Otani Osaka

Riverfront hotel with 11 restaurants and full-service spa
Hotel New Otani Osaka offers its guests a full-service spa, outdoor tennis courts, and a fitness centre. There are 11 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

17 meeting rooms and limo/town car service are available. A seasonal outdoor pool, spa services, and a vending machine are also featured at the luxury Hotel New Otani Osaka. An airport shuttle at scheduled times and a bus station shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 1 building
  • 525 guestrooms or units
  • 18 levels
  • 11 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1986
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hotel New Otani Osaka offers 525 air-conditioned accommodations with a safe and free newspapers. 43-inch Smart televisions come with digital channels.

Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. This Osaka hotel provides complimentary wired Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, FitnessCLUB. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (JPY 1,200 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,945 for adults and JPY 2,875 for children
  • 11 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • ALL DAY DINING SATSUKI
  • FRENCH CUISINE SAKURA
  • ISSHIN
  • TEPPANYAKI KEYAKI

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Lifeguards on site
  • Seasonal outdoor pool
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms

Outdoors

  • On a river

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Handrails in stairways (88 centimetre high)
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4945 for adults and from JPY 2875 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self-parking fee: JPY 1200 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open on 12 July and close on 07 September.
  • Pool access available from 9:00 AM to 4:00 PM
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Hotel New Otani Osaka?

Hotel New Otani Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Otani Osaka?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on 26 Aug 2025 start from NZ$265.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Otani Osaka?

Yep, Hotel New Otani Osaka has a covered self car park with in/out privileges for JPY 1200 per night.

Is there a spa on site at Hotel New Otani Osaka?

Yep, FitnessCLUB is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs and facials.

Does Hotel New Otani Osaka have a pool?

Hotel New Otani Osaka has a seasonal outdoor pool. The pool is open 9:00 AM to 4:00 PM (Seasonal outdoor pool open from July 12 to September 07).

What luxury perks are available at Hotel New Otani Osaka?

Hotel New Otani Osaka features a full-service spa, 11 restaurants and 2 bars.

Is Hotel New Otani Osaka family-friendly?

You bet! With amenities such as children's meals and babysitting services, it's no surprise that Hotel New Otani Osaka is a hit with families.

Does Hotel New Otani Osaka serve breakfast?

Yep, our visitors give a thumbs up to the buffet brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel New Otani Osaka?

No, but there's an airport shuttle that runs from 8:00 AM - 5:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Hotel New Otani Osaka?

Yep, you can grab a meal at Hotel New Otani Osaka's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Hotel New Otani Osaka?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel New Otani Osaka?

No, only service animals are allowed.

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1942 out of 2606 reviews
Rating 8 - Good. 474 out of 2606 reviews
Rating 6 - Okay. 126 out of 2606 reviews
Rating 4 - Poor. 32 out of 2606 reviews
Rating 2 - Terrible. 32 out of 2606 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Russell

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property was old, old, old. Not updated for ? Years and still charging current rates. Very disappointed.
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel service was impressive and made the stay even more enjoyable.
Stayed 3 nights in May 2025

10/10 Excellent

George, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for this hotel that is within walkin
Stayed 2 nights in Apr 2025

10/10 Excellent

Jhon Jairo

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice view from our room.
Stayed 2 nights in May 2025

10/10 Excellent

seongbong

Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Still retaining the old charms and service.
Stayed 5 nights in Apr 2025

6/10 Okay

Anthony

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rooms are too dated honestly. Not worth a visit other than the view of the castle.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Fantastic hotel with amazing service. Would definitely stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. We were upgraded to a room with a castle view, and the amenities exceeded our expectations.
Stayed 3 nights in Apr 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great, only issue the beds were too firm and pillows too flat
Stayed 3 nights in May 2025

10/10 Excellent

Georgia

Stayed 2 nights in May 2025

10/10 Excellent

Joseph

Stayed 2 nights in Apr 2025

10/10 Excellent

Leland

Stayed 1 night in May 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Haneda Airport

Beautiful Hotel. Friendly Staff. Loved the Onsen/Spa.
Stayed 2 nights in May 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Apr 2025

10/10 Excellent

Luying

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience overall, with staff who were exceptionally professional and friendly. The hotel is in a fantastic location, within walking distance of both train and metro stations. Osaka Castle Park is also right next door. However, the hotel room felt a bit dated and would benefit from some refurbishment.
Stayed 3 nights in Apr 2025

8/10 Good

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
I really liked the property. So convenient and excellent view of the castle. Bathroom needs a little updating. Staff was excellent except for one man at the customers relations desk who clearly was irritated when I asked him about a dinner recommendation. But otherwise the staff was amazing.
Stayed 2 nights in May 2025

10/10 Excellent

Hiroki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋が清潔で広く素晴らしかったです。スタッフさんのおもてなしも上質でした。
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適に過ごしました。ありがとうございます。

家族で宿泊させて頂きました。万博会場へもアクセスが良くて快適でした。ありがとうございます。
Stayed 1 night in May 2025

2/10 Terrible

Darlene

Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff

This was our last stop on a fairly long family vacation. We found the hotel to be very accommodating and very kind. We asked for beds to made softer and the staff immediately came in with extra toppers. Everyone in the hotel could not have been kinder or more helpful. We were able to re-charge and explore more of the great city of Osaka. Also the views of the castle are spectacular.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nedi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Good location with great view of the Osaka castle. The staff of this hotel are amazing! Always ready to assist, very knowledgeable and friendly. Everything about this hotel is GREAT!
Stayed 4 nights in Apr 2025

6/10 Okay

Nick

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful sprawling hotel lobby greets you. The staff were excellent and very friendly. Plenty of choice for restaurants in the hotel. The room was spacious and well equipped. Only disappoint was the noise that leaked through from the room above. The location is 10 minutes from Osaka Castle. Its well served by Metro stops.
Stayed 3 nights in Apr 2025