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Hotel New Otani Osaka

Photo gallery for Hotel New Otani Osaka

A multi-story hotel with a curved facade, large windows, and a reflection in a body of water.
Property video
A buffet with various food items and a chef preparing food.
A modern hotel room with a large bed, a sofa, a chair, and a view of the city.
A modern hotel room with a sofa, chairs, a coffee table, a TV, and large windows offering a city view.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Air-conditioning
  • Gym
The current price is NZ$269
29 Sept - 30 Sept

Explore the area

View map
1-4-1 Shiromi Chuo-ku, Osaka, Osaka-fu, 540-8578
  • Place, Osaka Castle Park
    ‪1 min walk‬
  • Place, Osaka-jō Hall
    ‪4 min walk‬
  • Place, Osaka Castle
    ‪16 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪75 min drive‬

Room options

View all photos for Room

A hotel room with two beds, a desk, a chair, a nightstand, a lamp, and a window with curtains.

Room

  • Sleeps 3
  • 3 Single Beds
  • Free wired internet

View all photos for Non-Smoking Deluxe Double Castle View

A hotel room with a large bed, two chairs, a desk, and a view of the city.

Non-Smoking Deluxe Double Castle View

  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Non-Smoking Deluxe Twin Castle View

A hand holding a remote control with various buttons.

Non-Smoking Deluxe Twin Castle View

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Economy Double Room, Non Smoking, Town View

A hotel room with a large bed, a desk with a TV, a chair, and a small table with a lamp.

Economy Double Room, Non Smoking, Town View

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Double Room, Non Smoking, Castle View

A hotel room with a large bed, two bedside tables, a desk with a chair, a dresser, and a large window with curtains.

Superior Double Room, Non Smoking, Castle View

9.4 out of 10
Exceptional
(20 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, Town View

A hotel room with two beds, a desk with a lamp, a chair, a dresser, and a large mirror.

Superior Twin Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(51 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Twin Room, Non Smoking, Castle View

A hotel room with two beds, a desk, a chair, a TV, and a window with a city view.

Superior Twin Room, Non Smoking, Castle View

9.6 out of 10
Exceptional
(27 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Triple Room, Non Smoking, Town View

A hotel room with two beds, a sofa, a desk, and a large window with curtains.

Superior Triple Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free wired internet

View all photos for Economy Triple Room, Non Smoking, Town View

A hotel room with three beds, a desk with a lamp, a telephone, and a mirror.

Economy Triple Room, Non Smoking, Town View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free wired internet

View all photos for Single Room, Non Smoking, Town View

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Single Room, Non Smoking, Town View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Single Room, Smoking, Town View

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Single Room, Smoking, Town View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Run of The House, Smoking

A hotel room with two beds, a desk with a lamp, a chair, a dresser, and a large mirror.

Run of The House, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Junior Suite, Non Smoking

A hotel room with a city view, a flat-screen TV, a round glass coffee table with a newspaper, and a comfortable seating area.

Junior Suite, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Quadruple Family Room, Non Smoking (2 single beds + 2 extra beds)

8.8 out of 10
Excellent
(9 reviews)
  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Beds
  • Free wired internet

View all photos for Economy Triple Room, Non Smoking, Castle View

A hotel room with two beds, a desk, a chair, a TV, and a window with a cityscape view.

Economy Triple Room, Non Smoking, Castle View

8.4 out of 10
Very good
(8 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free wired internet

View all photos for Run of The House, Non Smoking

A hotel room with two beds, a desk with a lamp, a chair, a dresser, and a large mirror.

Run of The House, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double Room, Non Smoking, Castle View

A hotel room with a large bed, two armchairs, a desk, and a dresser.

Deluxe Double Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(9 reviews)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking, Castle View

A hotel room with two beds, a desk, a chair, and a view of the city at night.

Deluxe Twin Room, Non Smoking, Castle View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free wired internet

View all photos for Economy Double Room, Smoking, Town View

A hotel room with a large bed, a desk with a TV, a chair, and a small table with a lamp.

Economy Double Room, Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Triple Room, Non Smoking, Castle View

A hotel room with two beds, a television, a chair, and a view of a cityscape at dusk.

Superior Triple Room, Non Smoking, Castle View

8.8 out of 10
Excellent
(16 reviews)
  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free wired internet

View all photos for Family Suite for 4 People Non-Smoking

A hotel room with a large bed, a desk, a TV, and a view of a building through the window.

Family Suite for 4 People Non-Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Park view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds
  • Free wired internet

View all photos for Japanese Suite, Non Smoking, City View

A traditional Japanese room with tatami flooring, a low table with a vase of flowers, and sliding doors.

Japanese Suite, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons
  • Free wired internet

View all photos for Superior Double Room, Non Smoking, Town View

A hotel room with a large bed, a desk, two chairs, a small table, a lamp, and a window with curtains.

Superior Double Room, Non Smoking, Town View

9.6 out of 10
Exceptional
(36 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Special Sale! Suite Room, Non Smoking

A hotel room with a sofa, a glass coffee table, a TV, and a carpeted floor.

Special Sale! Suite Room, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Triple Room, Non Smoking, Town View

A hotel room with two beds, a desk, and a sofa.

Deluxe Triple Room, Non Smoking, Town View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free wired internet

View all photos for Luxury Connecting Suite, 4 Adults, Castle View

A modern hotel room with a round dining table, two sofas, a TV, and a large window with a cityscape view.

Luxury Connecting Suite, 4 Adults, Castle View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Large Single Beds
  • Free wired internet

View all photos for Suite for 3persons Selected at Check-in Non Smoking

A hotel room with a sofa, a glass coffee table, a TV, and a carpeted floor.

Suite for 3persons Selected at Check-in Non Smoking

8.0 out of 10
Very good
(1 review)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Bed
  • Free wired internet

View all photos for Luxury Junior Suite, High Floor, Non-smoking

A hotel room with a large window offering a city view at dusk, a glass table with champagne and glasses, a chair, and a bedside lamp.

Luxury Junior Suite, High Floor, Non-smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free wired internet

View all photos for Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

A modern hotel room with a sofa, chairs, a coffee table, a TV, and large windows offering a city view.

Superior or Executive Suite 70-77sqm, Triple use - High floor Guaranteed

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed
  • Free wired internet

View all photos for Deluxe Single Room, Non Smoking

A hotel room with a large bed, a desk with a chair, a television, and two lamps.

Deluxe Single Room, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Family Suite for 5 People Non-Smoking

A hotel room with a large bed, a desk, a TV, and a view of a building through the window.

Family Suite for 5 People Non-Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Park view
  • 70 sq m
  • 1 bedroom
  • Sleeps 7
  • 4 Large Single Beds and 1 Single Bed
  • Free wired internet

View all photos for Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

A hotel room with two beds, a sofa, a dining table, and a small kitchen area.

Deluxe Studio, Non Smoking (Family Studio Town view for 4 persons)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Large Single Beds
  • Free wired internet

View all photos for Executive Junior Suite, Non Smoking

A hotel room with a bed, a TV, a desk, and a view of a cityscape.

Executive Junior Suite, Non Smoking

  • Park view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Executive Heritage Suite, Non Smoking

A hotel room with a bed, a sofa, a dining table with chairs, a TV, and a view of a cityscape.

Executive Heritage Suite, Non Smoking

  • Park view
  • 110 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds
  • Free wired internet

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About the area

Osaka

A luxury stay in the heart of Osaka awaits you at Hotel New Otani Osaka. Within just a 15-minute stroll, you'll find Osaka-jō Hall and Osaka Castle. Highlights at this hotel include 11 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include body scrubs and mani/pedis along with access to the sauna and hot tub. The restaurant, ALL DAY DINING SATSUKI, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Sky Lounge Four Seasons is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy access to 2 outdoor tennis courts along with an indoor swimming pool and a gym. 17 meeting rooms and limo/town car service are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Chuo hotel include Dotonbori Glico Sign and Umeda Sky Building.

What's nearby

  • Osaka Castle Park - 1 min walk - 0.2 km
  • Osaka-jō Hall - 4 min walk - 0.4 km
  • Panasonic Square - 4 min walk - 0.4 km
  • Osaka Castle - 16 min walk - 1.4 km
  • Osaka Museum of History - 6 min drive - 2.6 km

Getting around

  • Osaka Business Park Station - 4 min walk
  • Kyobashi Station - 10 min walk
  • Osaka (KIX-Kansai Intl.) - 61 min drive

Restaurants

  • ‪さくらダイニング - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪マクドナルド - ‬4 min walk
  • ‪サイゼリヤ - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk

About this property

Hotel New Otani Osaka

Hotel New Otani Osaka offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 11 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

17 meeting rooms and limo/town car service are available. A fitness centre, a sauna, and a vending machine are also featured at the luxury Hotel New Otani Osaka. An airport shuttle at scheduled times and a bus station shuttle are available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 1 building
  • 525 guestrooms or units
  • 18 levels
  • 11 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1986
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hotel New Otani Osaka offers 525 air-conditioned accommodations with a safe and free newspapers. 43-inch Smart televisions come with digital channels and Netflix. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

This Osaka hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 8:00 AM to 5:00 PM at scheduled times
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (JPY 2,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 5,520 for adults and JPY 3,105 for children
  • 11 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • ALL DAY DINING SATSUKI
  • FRENCH CUISINE SAKURA
  • ISSHIN
  • Sky Lounge Four Seasons
  • TEPPANYAKI KEYAKI

Things to do

  • 2 outdoor tennis courts
  • Art gallery
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Lifeguards on site
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms

Outdoors

  • On a river

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Handrails in stairways (88 centimetre high)
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Designated smoking areas
  • Lifeguards
  • Locally-owned and organised tours and activities
  • Reception hall
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast Included room rate for children ages 3 and younger who share existing bedding with parents.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5520 for adults and from JPY 3105 for children
  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 900 (one-way), (from 6 to 12 years old)
  • Covered self-parking fee: JPY 2000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 6000 per night
  • Facilities fee: JPY 3850 per person and includes use of: sauna; hot tub; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from noon to 6:00 PM
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel New Otani Osaka
Hotel Osaka New Otani
Hotel Otani Osaka
New Hotel Otani Osaka
New Otani Hotel Osaka
New Otani Osaka
Osaka Hotel New Otani
Osaka New Otani Hotel
Osaka Otani Hotel
Otani Hotel Osaka
Hotel New Otani
Hotel New Otani Osaka Hotel
Hotel New Otani Osaka Osaka
Hotel New Otani Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Hotel New Otani Osaka?

Hotel New Otani Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel New Otani Osaka?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel New Otani Osaka on 29 Sept 2026 start from NZ$269, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel New Otani Osaka?

Yep, Hotel New Otani Osaka has a covered self car park with in/out privileges for JPY 2000 per night. A self car park is also available, for a fee.

Is there a spa on site at Hotel New Otani Osaka?

Yep, there is an onsite spa at Hotel New Otani Osaka. It has a hot tub and a sauna. You'll enjoy heaps of services like body scrubs and facials.

Does Hotel New Otani Osaka have a pool?

Hotel New Otani Osaka has an indoor pool. The pool is open noon to 6:00 PM.

What luxury perks are available at Hotel New Otani Osaka?

Hotel New Otani Osaka features a full-service spa, an indoor pool and 11 restaurants.

Is Hotel New Otani Osaka family-friendly?

You bet! With amenities such as children's meals, babysitting services and an indoor pool, it's no surprise that Hotel New Otani Osaka is a hit with families.

Does Hotel New Otani Osaka serve breakfast?

Yep, our visitors give a thumbs up to the buffet brekkie here! Available daily between 7:00 AM and 10:00 AM, this is the spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Hotel New Otani Osaka?

No, but there's an airport shuttle that runs from 8:00 AM - 5:00 PM at scheduled times for a fee.

Is there a bar or restaurant at Hotel New Otani Osaka?

Yep, you can grab a meal at Hotel New Otani Osaka's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Hotel New Otani Osaka?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel New Otani Osaka?

No, only service animals are allowed.

Hotel New Otani Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1824 out of 2463 reviews
Rating 8 - Good. 449 out of 2463 reviews
Rating 6 - Okay. 119 out of 2463 reviews
Rating 4 - Poor. 36 out of 2463 reviews
Rating 2 - Terrible. 35 out of 2463 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to Osaka Castle, food and the train station.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this hotel, would happily stay again
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent hotel!!! Clean, fabulous staff, enjoyed our stay!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff is friendly and polite. Clean rooms and the food is great. Definitely will return again.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms in a beautiful hotel in a good location
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff and beautiful hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel, the personal was really friendly and nice, can just recommend
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with walkable distance to Osaka castle . The breakfast is quite good and the staff are very helpful and friendly. A true 5 stars hotel.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in Osaka. It's a nice refuge from city life with great views of the Osaka castle
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location near a park and river
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property at a great location, staff was exceptional.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle and shops near by, great location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Hotel was amazing, the staff are wonderful. It’s located right across the street from the castle which was a huge plus.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room was spacious and the staff was really kind and helpful.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all-around. Would stay again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We definitely recommend this hotel. The location is very convenient you are close to everything. Beautiful hotel with comfortable and spacious room, we had a wonderful view of the Osaka Castle. Thank you to the staff they were very kind and helpful.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location great room service and amenities everything you want,,super shopping within the hotel superviews of the castle from the room
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was overwhelmed by the hospitality of the staff
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was satisfied with everything in the hotel. The restaurant in the hotel was clean, the staff was kind, and the scenery was good outside. I really want to stay there again next time
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, good quality hotel
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with easy access to the railway network. Also very close to Osaka Castle.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and prompt services and very helpful staff
Stayed 4 nights in May 2026

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