HOTEL UNIVERSAL PORT

4.0 star property
Bayside hotel with 24-hour front desk and coffee shop/cafe

Photo gallery for HOTEL UNIVERSAL PORT

Carib Deluxe Corner Room 4 people- Non-Smoking
In-room safe, blackout curtains, iron/ironing board, free WiFi
Lounge
Breakfast and dinner served
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
The current price is NZ$159
22 Dec - 23 Dec

Explore the area

View map
1-1-111 Sakurajima, Konohana Ku, Osaka, Osaka-fu, 554-0031
  • Place, Universal CityWalk Osaka
    ‪3 min walk‬
  • Place, Osaka Takoyaki Museum
    ‪5 min walk‬
  • Place, Universal Studios Japan
    ‪6 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪29 min drive‬

Room options

Family Room

  • Sleeps 4

Superior Corner Room

  • Sleeps 3

Standard King Room

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

9.2 out of 10
Wonderful
(32 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard King Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Girly Room

  • Sleeps 4

Ocean Twin Room

  • Sleeps 3

Party Room

  • Sleeps 6

WAKU WAKU Wonder Room

  • Sleeps 3

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 34 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Superior Triple Room (2 Single Beds and 1 Sofa bed)

8.6 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 34 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Twin Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Quadruple Room (2 Single Beds and 2 Sofa Beds)

9.6 out of 10
Exceptional
(36 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Caribbean Superior Twin Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 34 sq m
  • Water view
  • Sleeps 2
  • 2 Twin Beds

Caribbean Superior Triple Room (2 Single Beds and 1 Sofa Bed)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 34 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

AEGEAN DELUXE Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

AEGEAN DELUXE Triple Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

AEGEAN DELUXE Quadruple Room

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

AEGEAN STANDARD TWIN

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

AEGEAN STANDARD KING

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Ocean Twin for 2 people - Top Floor -(2 Single Beds)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Ocean Twin for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Ocean Deluxe for 2 people - Top Floor -(2 Single Beds)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Ocean Deluxe for 3 people - Top Floor -(2 Single Beds and 1 Sofa bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Ocean Deluxe for 4 people - Top Floor -(2 Single Beds and 2 Sofa bed)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Superior Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Aegean Superior Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

Aegean Superior Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Corner Room

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Corner Room 3 people

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Deluxe Corner Room 4 people

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Carib Deluxe Corner Room- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds

Carib Deluxe Corner Room 3 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 46 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

Carib Deluxe Corner Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

Party Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • Sleeps 4
  • 2 Twin Bunk Beds

Party Room 5 people- Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • Sleeps 5
  • 2 Twin Bunk Beds and 1 Large Twin Sofa Bed

Party Room 6 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • Sleeps 6
  • 2 Twin Bunk Beds and 2 Large Twin Sofa Beds

Girly Room Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • Sleeps 2
  • 2 Twin Beds

Girly Room 3 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

Girly Room 4 people- Non-Smoking

Highlights

Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
Cable/satellite channels
  • 40 sq m
  • Sleeps 4
  • 4 Twin Beds

WAKU WAKU Wonder Room Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

WAKU WAKU Wonder Room 3 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 2
  • 3 Twin Beds

Family Room 3 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
  • 40 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

Family Room 4 people- Non-Smoking

Highlights

Individually decorated
Air conditioning
HDTV
Blackout curtains
Separate bath and shower
Private bathroom
Hairdryer
Bidet
  • 40 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed

Carib SUPERIOR

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3

Aegae STANDARD TWIN

  • Sleeps 2

Aegae STANDARD KING

  • Sleeps 2

MINIONS ROOM Gru's House

  • Sleeps 4

MINIONS ROOM 3 Super Silly Fun Land, A Memorable Place For Gru And The Girls

  • Sleeps 4

Aegae Superior Corner

  • Sleeps 3

Superior Twin Room

  • Sleeps 3

Deluxe Room

  • Sleeps 4

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About the area

Osaka

HOTEL UNIVERSAL PORT places you in the centre of Osaka, within a short 5-minute stroll of Universal Studios Japan and Osaka Takoyaki Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, rico rico, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking. .With a stay at this 4-property class Konohana hotel, you'll be 0.4 km (0.3 mi) from Universal CityWalk Osaka and 2.7 km (1.7 mi) from Osaka Aquarium Kaiyukan.

What's nearby

  • Universal CityWalk Osaka - 3 min walk - 0.3 km
  • Osaka Takoyaki Museum - 5 min walk - 0.4 km
  • Universal Studios Japan - 6 min walk - 0.5 km
  • Zepp Osaka Bayside - 10 min walk - 0.9 km
  • Osaka Aquarium Kaiyukan - 16 min walk - 2.0 km

Getting around

  • Universal City Station - 3 min walk
  • Chidoribashi Station - 5 min drive
  • Osaka (ITM-Itami) - 38 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬4 min walk
  • ‪マリオ・カフェ&ストア - ‬10 min walk
  • ‪WOLFGANG PUCK PIZZA BAR - ‬5 min walk
  • ‪ビバリーヒルズ・ブランジェリー (Beverly Hills Boulangerie) - ‬12 min walk
  • ‪マクドナルド - ‬5 min walk

About this property

HOTEL UNIVERSAL PORT

Bayside hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at HOTEL UNIVERSAL PORT. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 1 building
  • 600 guestrooms or units
  • 14 levels
  • Built in 2005
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Dining venue
HOTEL UNIVERSAL PORT offers 600 accommodations with a safe and complimentary slippers. 43-inch flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,900 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Acqua
  • Lounge R
  • Rex cafe
  • rico rico

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • On the bay

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 14 floors
  • Built in 2005
  • Designated smoking areas
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.
The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1900 for children
  • Covered self-parking fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Universal Port
Hotel Universal Port Osaka
Universal Port
Universal Port Hotel
Universal Port Osaka
Universal Port Osaka
Hotel Universal Port Hotel
Hotel Universal Port Osaka
Hotel Universal Port Hotel Osaka

Frequently asked questions

Is parking available at HOTEL UNIVERSAL PORT?

Yep, HOTEL UNIVERSAL PORT has a covered self car park for JPY 3000 per night. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at HOTEL UNIVERSAL PORT?

As of 13 Dec 2025, prices found for a 1-night stay for 2 adults at HOTEL UNIVERSAL PORT on 22 Dec 2025 start from NZ$158.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes HOTEL UNIVERSAL PORT a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at HOTEL UNIVERSAL PORT.

Is HOTEL UNIVERSAL PORT family-friendly?

You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that HOTEL UNIVERSAL PORT is a hit with families.

Does HOTEL UNIVERSAL PORT serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at HOTEL UNIVERSAL PORT?

No, HOTEL UNIVERSAL PORT does not offer an airport shuttle service.

Is there a bar or restaurant at HOTEL UNIVERSAL PORT?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at HOTEL UNIVERSAL PORT?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at HOTEL UNIVERSAL PORT?

No, pets are not allowed.

Reviews

HOTEL UNIVERSAL PORT Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1124 out of 1502 reviews
Rating 8 - Good. 299 out of 1502 reviews
Rating 6 - Okay. 54 out of 1502 reviews
Rating 4 - Poor. 11 out of 1502 reviews
Rating 2 - Terrible. 14 out of 1502 reviews

Reviews

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay during a trip to USJ. Short walk to park, universal city walk and train. Plenty of dining options and 7/11. Room was spacious and comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rex

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here when we visited Universal Studios and was very happy with the staff throughout the hotel as well as the proximity to the park.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rober

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Neil

Stayed 1 night in Jul 2025

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Near Universal Studios.
Stayed 1 night in Aug 2025

10/10 Excellent

Derrian J

Stayed 4 nights in Aug 2025

10/10 Excellent

Irvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday in Osaka

We had a great 3-days stay at the Universal Port hotel. We chose this hotel due to its proximity to Universal Studios and enjoyed every moment there. Everything was excellent, starting from its superb location, with train and metro station very close, extremely helpful staff, spacious family rooms, spotless clean, comfortable beds and pillows and great buffet breakfast.
Stayed 3 nights in Aug 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness
Okay
Stayed 4 nights in Aug 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to Universal Studios City Walk and railway station. Laundry facilities were a bonus. Grandkids enjoyed the Minions theming
Stayed 6 nights in Jun 2025

10/10 Excellent

Cheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for USJ visit!
Stayed 3 nights in Aug 2025

10/10 Excellent

Namkhaisuren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Aug 2025

6/10 Okay

Hakil, Greenwich

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Qi Jun

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tatyana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! The location is great. The cleanliness and service were amazing. I love the gifts prepared for us -- various goodies, such as bubble baths and face masks. This hotel is definitely up in my list!
Stayed 1 night in Aug 2025

8/10 Good

Lois

Stayed 4 nights in Jun 2025

8/10 Good

Cara

Travelled with family
Liked: Staff & service
Nice but the decor seemed a bit outdated and a lot of areas were roped off. Food from room service was very good.
Stayed 2 nights in Jul 2025

6/10 Okay

Aunna

Travelled with partner
Uncomfortable bed and pillows. Old building with older equipment. Was one of the most expensive stays while we were in Japan. But was probably our least favorite.
Stayed 2 nights in Aug 2025

6/10 Okay

Nusaiba

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 4 nights in Aug 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for USJ
Stayed 6 nights in Jun 2025

6/10 Okay

Anita, Las Vegas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This was by far our worst stay in our 8 days of travels in Japan. The room we stayed in should be non smoking but our bed sheets had a faint smell of smoke. We had the room cleaned and came back to an even stronger smoke odor than before. The staff did get us a new room, though we still wondered how the smoke smell could get worse with housekeeping. Overall the rooms and carpets are dated and dirty with a faint moldy odor - even in the room we changed to. Hotel location and breakfast were good.
Stayed 2 nights in Aug 2025

6/10 Okay

Karina

Travelled with family
Liked: Amenities
Disliked: Staff & service
The hotel was fine if you want to do the Universal Park but I think there are better options nearby. Staff was friendly but limited English. Food was overpriced and poor quality at buffet
Stayed 2 nights in Aug 2025

10/10 Excellent

DORCAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly hotel - walking distance to Universal City Walk with dining and shopping options, as well 10min ride to Osaka Expo. Far from city like Dotonburi/Namba etc but beautiful and lovely location. Universal port around the corner - book ferry ride ahead, Lawsons nearby at Port Vita hotel - very handy.
Stayed 3 nights in Aug 2025

8/10 Good

Lauren Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient for USJ and train station. Room looked a bit tired in places. Staff very helpful. Balcony not accessible and no windows to open which was a shame. Water, ice and fridge great.
Stayed 14 nights in Jul 2025

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is incredible.
Stayed 5 nights in Apr 2025