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4.0 out of 5

"Lovely hotel, great for families visiting Universal studios, convenient location " More

By a verified traveller on Sat 27 Apr 2024

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Hotel Description

Hotel Universal Port places you in the center of Osaka, within a short 5-minute stroll of Universal Studios Japan and Osaka Takoyaki Museum. Highlights at this hotel include a restaurant and in-room free WiFi.

The buffet restaurant, rico rico, is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is available. There's also the convenience of self parking.

With a stay at this 3.5-star Konohana hotel, you'll be 0.4 km (0.3 mi) from Universal CityWalk Osaka and 2.4 km (1.5 mi) from Legoland Discovery Center.

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$203* Per night/room 14 May - 15 May

Caribbean Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Triple Room (2 Single Beds and 1 Sofa Bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Triple Room (2 Single Beds and 1 Sofa bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

AEGEAN DELUXE Quadruple Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Universal Port ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Universal Port

Couples (1) Family (1)
4 out of 5
Lovely hotel, great for families visiting Universal studios, convenient location

Posted by on 27 Apr. 2024

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Comment from Hotel Management

30 Apr. 2024 by HOTEL UNIVERSAL PORT

We appreciate your valuable feedback and we are glad to hear that you had a comfortable stay.We will continue to improve our service skill and provide you more comfortable stay on your next trip. We are looking forward to seeing you again.

4 out of 5
Great location. Clean rooms.

Posted by on 18 Jan. 2023

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Comment from Hotel Management

28 Jan. 2023 by HOTEL UNIVERSAL PORT

Thank you very much for choosing HOTEL UNIVERSAL PORT for your recent stay.We appreciate your valuable feedback.We will be pleased to have you with us again the next time you visit USJ again. We are looking forward to seeing you again.

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hotel Universal Port. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

  • 1 building
  • 600 guestrooms or units
  • 14 levels
  • Built in 2005
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Chidoribashi Station (4.4 km / 2.7 mi)
  • Metro station: Universal City Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Universal Port offers 600 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Separate shower and tub
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Children's slippers
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Rico rico - This buffet restaurant serves breakfast and dinner.

Acqua - This buffet restaurant serves breakfast only. Open select days.

Rex cafe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Lounge R - This café serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Disposable items, such as razors, hairbrushes, toothbrushes, and skincare items, are available in the lobby.

The listed parking fee applies per 24-hour period, beginning at noon. Guests parked past noon the following day will be charged JPY 500 per vehicle, per hour.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Requests for food allergies cannot be accommodated at this property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2980 per person
  • Covered self parking fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Universal Port
  • Hotel Universal Port Osaka
  • Universal Port
  • Universal Port Hotel
  • Universal Port Osaka
  • Universal Port Osaka
  • Hotel Universal Port Hotel
  • Hotel Universal Port Osaka
  • Hotel Universal Port Hotel Osaka

You should know

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.