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Mercure Tokyu Stay Osaka Namba

Property class: 4

Photo gallery for Mercure Tokyu Stay Osaka Namba

A modern indoor space with a fire feature, seating, and a wall of vertical gardens.
A modern interior with a central staircase, seating areas, and large windows.
Room
A modern lounge with a city view, featuring a sofa, chairs, and a small table.
A modern outdoor seating area with a fire feature, a vertical garden wall, and a staircase leading to an upper level.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Gym
  • Laundry room
The current price is NZ$349
29 Nov - 30 Nov

Explore the area

View map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Place, Shinsaibashi-suji Shopping Street
    ‪1 min walk‬
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Dotonbori Glico Sign
    ‪3 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪56 min drive‬

Room options

View all photos for Deluxe Twin Room, Corner (with Washing Machine)

Room

Deluxe Twin Room, Corner (with Washing Machine)

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room (with Washing Machine)

A modern hotel room with a large bed, a desk, and a chair.

Deluxe Twin Room (with Washing Machine)

9.2 out of 10
Wonderful
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, and a chair. There is a window with blinds, a wall-mounted picture frame, and a ceiling light fixture.

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

A modern hotel room with two beds, a seating area, and a large window providing a city view.

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed (with Washing Machine)

A modern hotel room with a large bed, a round table, a chair, and a city view.

Superior Room, 1 Queen Bed (with Washing Machine)

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds (with Washing Machine)

A modern hotel room with two beds, a desk, and a large window offering a city view.

Superior Twin Room, 2 Single Beds (with Washing Machine)

8.8 out of 10
Excellent
(19 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Family Room (Privilege, with Washing Machine)

Room

Family Room (Privilege, with Washing Machine)

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Privilege, with Washing Machine)

A hotel room with a bed, a chair, a small table, and a large window offering a city view.

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds (Privilege, with Washing Machine)

A hotel room with a bed, two chairs, a small table, a window with a city view, and a wall-mounted picture.

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Accessible Twin Room, Non Smoking

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with blinds.

Accessible Twin Room, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Twin Room, 2 Single Beds

A modern bedroom with a large bed, a seating area with a round chair, and a potted plant.

Premium Twin Room, 2 Single Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Single Beds

A modern lounge with a city view, featuring a sofa, chairs, and a small table.

Suite, 2 Single Beds

  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About the area

Osaka

Mercure Tokyu Stay Osaka Namba places you in the centre of Osaka, within just a 5-minute stroll of Dotonbori and within 15 minutes of Namba Grand Kagetsu Theater. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, CENTRE M(サントル エム), is open for breakfast and lunch. Other amenities include free Wi-Fi in public areas, a 24-hour gym and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. .Places within a 30-minute walk of this 4-property class Minami hotel include Kyocera Dome Osaka and Tsutenkaku Tower.

What's nearby

  • Amerikamura - 1 min walk - 0.0 km
  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.2 km
  • Dotonbori - 1 min walk - 0.2 km
  • Dotonbori Glico Sign - 3 min walk - 0.3 km
  • Namba Grand Kagetsu Theater - 9 min walk - 0.8 km

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Osaka (ITM-Itami) - 31 min drive

Restaurants

  • ‪polepole - ‬1 min walk
  • ‪うのたけ - ‬1 min walk
  • ‪味穂 - ‬1 min walk
  • ‪joy luck - ‬1 min walk
  • ‪Slices Cafe & Bar - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

There's a restaurant on site. WiFi is free in public spaces. Mercure Tokyu Stay Osaka Namba also features a 24-hour fitness centre, laundry facilities, and dry cleaning/laundry services.

This 4-star Osaka hotel is smoke free.

  • 1 building
  • 288 guestrooms or units
  • 18 levels
  • Built in 2022
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • On-site shopping
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hairdryers and toothbrushes and toothpaste. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Frequently asked questions

What is the cancellation policy at Mercure Tokyu Stay Osaka Namba?

Mercure Tokyu Stay Osaka Namba offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Tokyu Stay Osaka Namba?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Mercure Tokyu Stay Osaka Namba on 29 Nov 2026 start from NZ$349, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mercure Tokyu Stay Osaka Namba serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Mercure Tokyu Stay Osaka Namba?

No, Mercure Tokyu Stay Osaka Namba does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Tokyu Stay Osaka Namba?

Yep, you can grab a meal at Mercure Tokyu Stay Osaka Namba's onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Mercure Tokyu Stay Osaka Namba?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Tokyu Stay Osaka Namba?

No, pets are not allowed.

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 573 out of 881 reviews
Rating 8 - Good. 197 out of 881 reviews
Rating 6 - Okay. 77 out of 881 reviews
Rating 4 - Poor. 24 out of 881 reviews
Rating 2 - Terrible. 10 out of 881 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfact Location for shopping lovers and for food lovers… Right next to famous tourists place… Loved the location and hotel
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location clean and practical hotel.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel were both spotless. Great location and super friendly staff
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Perfect location and a great oasis in the middle of the city.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed how close it was to the retail stores and the front desk attendants were very helpful room kept very clean housekeeping was excellent breakfast was amazing
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Lots of amazing food spots within 2 blocks and spacious rooms. Definitely staying here again!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location perfect for our 3 days in Osaka, being an easy walk to shops and restaurants and easy access to the train station. Room was great clean condition, and staff very helpful with any queries
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food. Amazing location. Staff great! Amazing stay!!!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing! Staff were warm, welcoming and helpful! Would definitely recommend for your next stay in Osaka.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Really modern and chic. Excellent location, less than 5 min walk from 2 stations and 1 street away from the main shopping area.
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and comfortable, perfect location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good breakfast. The room was a bit dark for a family. Washing machine in the room is awesome
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, great amenities including a combo washer/dryer in the room, and a fantastic location. Very happy!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, staff, and breakfast!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, the afternoon tea needs reservation and the restaurant only has food some hours of the day. The izakaya right across the street has amazing food and is cheap. The room has a cool edgy vibe so does the whole hotel.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern hotel in great location. Good size rooms with great amenities.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, with option of washer dryer in the room, great bathroom, good buffet breakfast, attentive staff and excellent location. Large rooms too!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long flight from LAX. The bed was comfortable in the room had blackout shades. And a busy city like Osaka was also very quiet in the room. I would stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice room. It was great having a washing machine in the room.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, staff was great and polite.. favorite part is the washer/dryer and the provided detergent.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, Amenities were good. Only issue was the hot food at breakfast was always cold.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to almost everything
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Mercure Osaka Namba. The location was just a short walk to the areas we wanted to see. The room was very clean, the staff were helpful with our luggage forwarding and having a washer and dryer in our room was very helpful after two weeks of travelling. The lobby is beautiful and my teen boys loved the pool table. We ate at the restaurant once and the meal was wonderful for a good price. Would 100% recommend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, especially for a first visit to Osaka. Good room size, some with their own laundry. The immediate area around the hotel is pretty calm but a quick walk and you're in a very busy and fun area. Quick walk to Namba station which connects you to the amazing public transit system - we did say trips to Kobe, Kyoto, and Nara during our stay.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location is great, decoration and ambiance also. The bar close super early.
Stayed 2 nights in May 2026