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3.8 out of 5

"The daily room serving was nice. The fact the swimming pool was for 12 years and over was not good. Our kids were wanting to swim. Not many restaurant ... " More

By a verified traveller on Sat 08 Jul 2023

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Hotel Description

You'll be connected to a shopping center at Sheraton Miyako Hotel Osaka, and within a 20-minute stroll of popular places like Dotonbori and Nipponbashi. Highlights at this hotel include 3 restaurants, a full-service spa, and an indoor swimming pool.

A day of pampering at BEI CHARME can include massages, aromatherapy, and reflexology along with access to the sauna and spa tub. The restaurant, Restaurant & Lounge eu, is open for breakfast, brunch, lunch, and dinner. Bar Eu is the hotel's own bar, serving drinks along with light fare. Enjoy the gym and lifeguards on site. 11108 square feet (1032 square meters) of event facilities include 9 meeting rooms and conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also the convenience of self parking.

Attractions within a 30-minute walk of this Tennoji hotel include Kuromon Ichiba Market and Dotonbori Glico Sign.

Comfort Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$180* Per night/room 6 May - 7 May

Premium Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort premium room, 2 single beds, non smoking

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Sheraton Miyako Hotel Osaka ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sheraton Miyako Hotel Osaka

Everyone (3) Couples (2)
3 out of 5
The daily room serving was nice. The fact the swimming pool was for 12 years and over was not good. Our kids were wanting to swim. Not many restaurants nearby. Useful being close to the subway.

Posted by on 8 Jul. 2023

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4 out of 5
All good pleasant stay helpful staff. Local English map is poor though

Posted by on 15 Apr. 2019

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4 out of 5
Good location, direct bus to Kansai Airport and next to department stores. Staff are very nice and helpful. Too warm without thermostat for room temperature control. Only can be set low, medium and high heating. We have to turn off the heating, open the window, and have an extra fan.

Posted by on 16 Jan. 2019

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4 out of 5

Central and nice

Pros: Location, premium rooms are great. Service is good, able to check out late and store bags.
Cons: All pretty good
Location: Namba shopping walk is 2 stations away, I love that area
Two classes of rooms, one for budget tours and the other premium, recommend the premium unless cost is an issue. Budget rooms are small and a bit old fashioned. Hotel is central to Osaka and has subway lines very close by, airport bus drops you almost right at the door.

Posted by , from Brisbane, Australia on 11 Mar. 2018

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4 out of 5
The location is very convenient and staff are lovely however the facilities of hotel are too old and not that clean.

Posted by , from Sydney on 4 Jan. 2018

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4 out of 5

Mika-san at reception was very helpful. All good.

Cons: The controls for air conditioner could be better. Hotel could do with a face lift but generally it's ok.
Location: Nearby Dotonbori is great...
Nice hotel. A little bit dated in terms of air con - should have temperature control. Otherwise - everything is good. Great location.

Posted by on 20 Dec. 2017

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About the Sheraton Miyako Hotel Osaka

Location 6-1-55 Uehommachi, Osaka, Osaka-fu 543-0001

Property Features

Sheraton Miyako Hotel Osaka offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 9 meeting rooms are available. Event space at this hotel measures 11108 square feet (1032 square meters) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Miyako Hotel Osaka. For a fee, parking is available. Smoking is allowed in designated areas at this Osaka hotel.

  • 1 building
  • 578 guestrooms or units
  • 21 levels
  • 3 dining venues
  • Meeting rooms
  • 11108 sq ft of conference space
  • 1032 sq m of conference space
  • Built in 1986
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Free wired internet , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Osaka Uehommachi Station (0.5 km / 0.3 mi)
  • Metro station: Tanimachi 9-chome Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Miyako Hotel Osaka offers 578 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries. This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Electric kettle
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Restaurant & Lounge eu - This restaurant serves breakfast, brunch, lunch, and dinner.

Bar Eu - This bar serves light fare only. Open daily.

Chinese Restaurant Shisen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Uemachi - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

Guests under 12 years old are not allowed in the swimming pool.

Spa Services

  • Body treatments
  • Number of treatment rooms 2
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 13
  • Reflexology

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Breakfast is not included in the Breakfast rate plan for children age 4-11; additional fees of JPY 1300 per child, per night apply and are collected at the property.

For the comfort of guests using the public bathing areas, Sheraton Miyako Hotel Osaka does not permit guests with visible tattoos to use the facilities.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 5000 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 5
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1750 for children
  • Covered self parking fee: JPY 1000.00 per night (in/out privileges)
  • Rollaway bed fee: JPY 5000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Miyako Osaka
  • Miyako Sheraton Hotel Osaka
  • Miyako Sheraton Osaka
  • Osaka Miyako Sheraton
  • Sheraton Miyako Hotel Osaka
  • Sheraton Miyako Osaka
  • Sheraton Miyako Osaka Hotel
  • Sheraton Osaka Hotel
  • Sheraton Osaka Miyako
  • Sheraton Osaka Miyako Hotel
  • Sheraton Miyako Hotel
  • Sheraton Miyako
  • Sheraton Osaka
  • Osaka Sheraton
  • Sheraton Miyako Osaka Osaka
  • Sheraton Miyako Hotel Osaka Hotel
  • Sheraton Miyako Hotel Osaka Osaka
  • Sheraton Miyako Hotel Osaka Hotel Osaka

You should know

  • Pool access available from 8 AM to 9 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.