Swissotel Nankai Osaka

5.0 star property
Luxury Osaka hotel connected to a shopping centre, a quick walk to Nipponbashi

Photo gallery for Swissotel Nankai Osaka

Lobby
Property video
Exterior
Indoor pool
1 bedroom, down duvets, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
The current price is NZ$396
21 Oct - 22 Oct

Explore the area

View map
5-1-60 Namba Chuo-ku, Osaka, Osaka-fu, 542-0076
  • Place, Nipponbashi
    ‪6 min walk‬
  • Place, Tsutenkaku Tower
    ‪18 min walk‬
  • Place, Kyocera Dome Osaka
    ‪4 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

Twin Room (Swiss Select)

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Waraku Suite Twin, Executive Lounge Access

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Dining table
Flat-screen TV
Pillow menu
Down duvet
  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds

Swiss Select Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Swiss Select)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Waon Suite King, Executive Lounge Access

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Dining table
Flat-screen TV
Pillow menu
Down duvet
  • 68 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

Imperial Suite King, Executive Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Dining table
Flat-screen TV
Pillow menu
Down duvet
  • 181 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Prestige Suite King, Executive Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Dining table
Flat-screen TV
Pillow menu
Down duvet
  • 91 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Prestige Suite Twin, Executive Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Dining table
Flat-screen TV
Pillow menu
Down duvet
  • 91 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss Advantage Room, Room, 1 Queen Bed

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Swiss Advantage Room, Room, 2 Single Beds

9.2 out of 10
Wonderful
(60 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Swiss, Executive Twin Room, Executive Lounge Access

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Suite Twin, Executive Lounge Access, High Floor

Highlights

Soundproofed
Air conditioning
Executive Lounge
Fridge
Dining table
Flat-screen TV
Pillow menu
Down duvet
  • 68 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Swiss Advantage Room, Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Swiss Advantage Room, Room, 1 King Bed

9.2 out of 10
Wonderful
(31 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Down duvet
Separate bedroom
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite Twin

Highlights

Soundproofed
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
Down duvet
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Osaka

Swissotel Nankai Osaka puts you in the heart of Osaka, connected to a shopping centre and within a 20-minute stroll of Namba Parks and Nipponbashi. Highlights at this luxury hotel include 5 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering can include massages and facials. The restaurant, Table36, serves international cuisine and is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna. Business travelers can take advantage of 15 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .With a stay at this 5-property class Namba hotel, you'll be 1.7 km (1.1 mi) from Tsutenkaku Tower and 2.7 km (1.7 mi) from Kyocera Dome Osaka.

What's nearby

  • Namba Parks - 3 min walk - 0.3 km
  • Nipponbashi - 6 min walk - 0.5 km
  • Dotonbori - 6 min walk - 0.5 km
  • Tsutenkaku Tower - 18 min walk - 1.6 km
  • Kyocera Dome Osaka - 4 min drive - 3.2 km

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station (Nankai) - 5 min walk
  • Osaka (KIX-Kansai Intl.) - 53 min drive

Restaurants

  • ‪別邸たけ井 - ‬1 min walk
  • ‪LOBBY CAFE FASCINO - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪洋麺屋 五右衛門 - ‬1 min walk
  • ‪CAFE 英國屋SALON NAMBAなんなん店 - ‬1 min walk

About this property

Swissotel Nankai Osaka

Luxury Osaka hotel connected to a shopping centre, a quick walk to Nipponbashi
Swissotel Nankai Osaka offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 15 meeting rooms available. A fitness centre, a sauna, and multilingual staff are also featured at the luxury Swissotel Nankai Osaka. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 1 building
  • 546 guestrooms or units
  • 36 levels
  • 5 dining venues
  • Built in 1990
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Swissotel Nankai Osaka offers 546 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Flat-screen televisions come with digital channels. Fridges and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include facials and body treatments.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 3,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 4,150 for adults and JPY 2,075 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Empress Room
  • Hana-Goyomi
  • Minami Teppanyaki
  • SH'UN Wine & Dine
  • Table36

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Conference centre

Outdoors

  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Facials
  • In-room massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children ages 4-12 years. Breakfast can be requested on-site for the listed child breakfast fee.

Renovations and closures

The following facilities or services will be unavailable from January 13 2026 to January 17 2026 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Hot tub
  • Swimming pool
The property will be renovating from 20 October 2025 to 24 October 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 10000.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4150 for adults and from JPY 2075 for children
  • Self-parking fee: JPY 3300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nankai Osaka
Nankai Swissotel
Osaka Nankai Swissotel
Osaka Swissotel
Swissotel Nankai
Swissotel Nankai Hotel
Swissotel Nankai Hotel Osaka
Swissotel Nankai Osaka
Swissotel Osaka
Swissotel Osaka Nankai
Osaka Swissotel Nankai Hotel
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Hotel
Swissotel Nankai Osaka Osaka
Swissotel Nankai Osaka Hotel Osaka

Frequently asked questions

What is the cancellation policy at Swissotel Nankai Osaka?

Swissotel Nankai Osaka offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Swissotel Nankai Osaka?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Swissotel Nankai Osaka on 21 Oct 2025 start from NZ$396.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Swissotel Nankai Osaka?

Yep, Swissotel Nankai Osaka has a self car park with in/out privileges for JPY 3300 per night.

Is there a spa on site at Swissotel Nankai Osaka?

Yep, there is an onsite spa at Swissotel Nankai Osaka. You'll enjoy heaps of services like facials and body treatments. The Spa/Beauty services will be unavailable from January 13 2026 to January 17 2026 (dates subject to change).

Does Swissotel Nankai Osaka have a pool?

Swissotel Nankai Osaka has an indoor pool. The swimming pool will be unavailable from January 13 2026 to January 17 2026 (dates subject to change).

What luxury perks are available at Swissotel Nankai Osaka?

Swissotel Nankai Osaka features a full-service spa, an indoor pool and 5 restaurants.

What makes Swissotel Nankai Osaka a romantic place to stay?

1 hot tub and a lounge bar, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Swissotel Nankai Osaka.

Does Swissotel Nankai Osaka serve breakfast?

Yep, buffet brekkie is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Swissotel Nankai Osaka?

No, Swissotel Nankai Osaka does not offer an airport shuttle service.

Is there a bar or restaurant at Swissotel Nankai Osaka?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone? The property will be renovating its bar from October 20 2025 until October 24 2025 (completion date subject to change).

What time are check-in & check-out at Swissotel Nankai Osaka?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Swissotel Nankai Osaka?

No, only service animals are allowed.

Reviews

Swissotel Nankai Osaka Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1052 out of 1477 reviews
Rating 8 - Good. 269 out of 1477 reviews
Rating 6 - Okay. 102 out of 1477 reviews
Rating 4 - Poor. 36 out of 1477 reviews
Rating 2 - Terrible. 18 out of 1477 reviews

Reviews

10/10 Excellent

BARRY CLIVE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all exultant all very helpful and friendly
Stayed 9 nights in Sep 2025

8/10 Good

Lucy

Stayed 4 nights in Jul 2025

6/10 Okay

Mervat

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Japan
Stayed 2 nights in Jun 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was above the Nambe metro and train station for Osaka. We could walk to close nightlife activities or take a metro train anywhere with ease. Rooms were large, great view of Osaka, breakfast is at top of hotel with spectacular views. The pool was great for lap swimming. I would recommend. Store in train station by hotel had large selection of luxury goods. Recommend train to Osaka rather than car..would be quicker and elevator right to hotel. Limited express train to airport also below hotel and it has room for luggage with reserved seats.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Jonathan

Travelled with family
Liked: Staff & service, property conditions & facilities
Fine enough property, but certainly not anything close to a five star hotel in terms of service and the room. Periods of noise although the beds were comfy.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness
Pros: The hotel is in a great location and it’s clean. Namba station is very easy to access. Lots of great food spots nearby. Cons: in my opinion, this hotel is not worth the price and is not 5 star quality in service or appeal. It is old, there are no ice machines, the bed is uncomfortable, and the shower sprays on the floor. Other hotels offer better value for money.
Stayed 2 nights in Jun 2025

10/10 Excellent

Pei Fan Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was fantastic Train from Airport is so convenient Walking distance to Dontoburi Connected to subway
Stayed 3 nights in May 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in process was seamless. The staff was very friendly and accommodating. Housekeeping staff did an excellent job in cleaning our room daily. Swissotel Hotel will always be my #1 choice.
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to everything.
Stayed 7 nights in Jun 2025

10/10 Excellent

Thanh, Pearland

Stayed 3 nights in Jun 2025

10/10 Excellent

terence

Stayed 4 nights in Jun 2025

8/10 Good

Siu Wai Sylvia

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very conveniece location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay

I had a wonderful stay at this hotel. The location is very good and convenient, making it easy to get around and explore nearby attractions. The staff are all very nice, friendly, and accommodating, which made my stay even more pleasant. The room was very clean, spacious, and well-maintained, with good amenities that added to my comfort. Overall, I highly recommend this hotel and would love to stay here again
Stayed 6 nights in Jun 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located; wonderful and helpful staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

peter, Norwood

Stayed 1 night in Jun 2025

10/10 Excellent

Jeffry, CORNELIUS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything and convenient to Namba station. Great breakfast and view.
Stayed 2 nights in Jun 2025

2/10 Terrible

Ethan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
In one word CHEAP. This is not a 5 star hotel and literally on top of one of the busiest train stations in Osaka. They do not have air conditioning in the 2 hallways towards the lobby and in the hallways between rooms - and they only give you two towels. The shower door is not long enough to keep in all the water and water always get all over the floor. The pillows are terrible and do not hold their form. Sleeping and using the bathroom is a terrible experience. The hot spring and cold plunge were my favorite parts of my stay, and the gym was 7 out of 10. I only picked this hotel because it claims to be 5 stars but it is at best a 3 star hotel. I suggest staying at New Hotel Otani, which is near the castle and away from the hustle and busy city. This location is NOT GOOD FOR FAMILIES. Avoid!!!
Stayed 4 nights in Jun 2025

8/10 Good

Christopher

Stayed 3 nights in May 2025

10/10 Excellent

VENKATESH GOUTHAM

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location
Stayed 7 nights in May 2025

10/10 Excellent

VENKATESH GOUTHAM

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location
Stayed 7 nights in May 2025

6/10 Okay

Andrea

Liked: Staff & service
The staff were very pleasant and helpful. The room was basic and because
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Easy efficient check in and great concierge helped with luggage to the train and buying a ticket
Stayed 7 nights in May 2025