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Hayat Hospitality Oskemen

Photo gallery for Hayat Hospitality Oskemen

Front of property – evening/night
Bar (on property)
Family Apartment
Terrace/patio
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$218
includes taxes & fees
25 June - 26 June

Explore the area

View map
Permitina Sokak, No:11/1, Oskemen, 070000
  • Place, Zhastar Park
    ‪10 min walk‬
  • Place, Zhambyl Park
    ‪14 min walk‬
  • Place, Boris Alexandrov Sports Palace
    ‪3 min drive‬
  • Airport, Oskemen (UKK)
    ‪19 min drive‬

Room options

View all photos for Superior Room, City View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, River View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room, River View

  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, City View

Deluxe Room, City View

Deluxe Room, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, River View

Deluxe Room, River View

Deluxe Room, River View

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed OR 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Apartment Suite City View

Apartment Suite City View

Apartment Suite City View

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Irtysh Suite

Irtysh Suite

Irtysh Suite

  • River view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment

Family Apartment

Family Apartment

  • River view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

About the area

Oskemen

A luxury stay in the heart of Oskemen awaits you at Hayat Hospitality Oskemen. Within just a 15-minute stroll, you'll find Ethnography Museum and Zhastar Park. Highlights at this hotel include 2 hot tubs, a full-service spa and a restaurant. .A pampering day can include Swedish massages, sports massages and body scrubs along with access to the sauna and hot tub. The restaurant, Opera Cafe, serves international cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Turkish bath/hammam and sauna as well as access to aerobics classes. Plus you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 5-property class Oskemen hotel include Zhambyl Park and Boris Alexandrov Sports Palace.

What's nearby

  • Zhastar Park - 10 min walk - 0.9 km
  • Ethnography Museum - 10 min walk - 0.9 km
  • Zhambyl Park - 14 min walk - 1.2 km
  • Boris Alexandrov Sports Palace - 3 min drive - 2.7 km
  • World War II Memorial - 4 min drive - 3.8 km

Getting around

  • Oskemen (UKK) - 27 min drive

Restaurants

  • ‪BERЁZKA - ‬16 min walk
  • ‪Qurt & Wine - ‬19 min walk
  • ‪Boho street food & burger - ‬9 min walk
  • ‪Кафе "Капучино - ‬16 min walk
  • ‪Coffee Boom - ‬4 min walk

About this property

Hayat Hospitality Oskemen

Hayat Hospitality Oskemen offers its guests a full-service spa, 2 hot tubs, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hayat Hospitality Oskemen. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Free self parking is available.

This 5-star Oskemen hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 9 levels
  • Built in 2014
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hayat Hospitality Oskemen offers 133 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. 21-inch LCD televisions come with cable channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include sports massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

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The price is NZ$235
includes taxes & fees
19 June - 20 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Opera Cafe

Things to do

  • 2 hot tubs
  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Sauna
  • Shopping centre
  • Yoga classes

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the riverwalk
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hayat Hospitality Oskemen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 7500 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 8400 per person (one-way)
  • Rollaway bed fee: KZT 7500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dedeman Oskemen Tavros
Dedeman Tavros
Dedeman Tavros Hotel
Dedeman Tavros Hotel Oskemen
Dedeman Oskemen Tavros Hotel
Dedeman Oskemen Tavros Hotel
Dedeman Oskemen Tavros Oskemen
Dedeman Oskemen Tavros Hotel Oskemen

Frequently asked questions

What is the cancellation policy at Hayat Hospitality Oskemen?

Hayat Hospitality Oskemen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hayat Hospitality Oskemen?

As of 17 Jun 2026, prices found for a 1-night stay for 2 adults at Hayat Hospitality Oskemen on 25 Jun 2026 start from NZ$218, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hayat Hospitality Oskemen?

Yep, Hayat Hospitality Oskemen has a free self car park.

Is there a spa on site at Hayat Hospitality Oskemen?

Yep, there is an onsite spa at Hayat Hospitality Oskemen. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

What makes Hayat Hospitality Oskemen a romantic place to stay?

A hot tub and a lounge bar, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Hayat Hospitality Oskemen.

Is there a free airport shuttle available at Hayat Hospitality Oskemen?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hayat Hospitality Oskemen?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hayat Hospitality Oskemen?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Hayat Hospitality Oskemen?

No, pets and service animals are not allowed.

Hayat Hospitality Oskemen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 30 reviews
Rating 8 - Good. 9 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean hotel.
Stayed 6 nights in Mar 2024
Verified

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay next to Irtysh river

Nice and clean hotel, friendly staff. Breakfast was good, and room was clean.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Nicholas

Liked: Property conditions & facilities
My room was clean and spacious and had lovely view of the river. Buffet breakfast was excellent, particularly enjoyed the fresh honey and apple butter. Reception staff were helpful in arranging trip to Altai Mountains
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dedeman Delight

My 2nd stay here was very nice. The room was great. Room service was prompt and the food very delicious. My main complaint: You have to manually reconnect with the wifi each time you return to the hotel. Location is great for walking around the city. Breakfast buffet is excellent also.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Hernan

Liked: Staff & service, amenities, property conditions & facilities
Rooms facing the back of the building the view is quite depressing, I guess for 1 night or 2 would be ok but for an extended stay better to ask for a river view room
Stayed 3 nights in Jul 2022
Verified

8/10 Good

Pekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean, river view is a plus

The hotel is nice, and location is good. Couple issues happened: after checking in I went to the room, and soon another persona opened the door with his key card, he was actually given same room. Obviously he got another room, and all was ok. The key card did not work two times during my stay, it is little annoying to return from fourth floor back to the reception, but that happens. Otherwise good hotel experience.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
The city with never cleaned walkways
Stayed 6 nights in Mar 2024
Verified

2/10 Terrible

Sandeep

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Major Failure or Saving Cost?

Hot water doesn’t work in the morning and internet stopped at midnight
Stayed 1 night in Sep 2023
Verified

8/10 Good

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seems to be the best hotel in the town, in my opinion four stars one with some ups and downs. Overall good hotel, not a luxury one but good with central location - all main city centre sites are within walking distance. A large shopping mall nearby. A bit weird architecture of the building so windows in most of rooms are located closer to corners. Standard rooms have relatively small windows, still comfortable. One class higher ones are corner rooms with larger windows - they are a bit cooler but we stayed during -20C days and there was no serious issue with heating in there. River view rooms are obviously better and a bit more expensive. Housekeeping is good for this type of hotels. There is a mid sized gym with some good equipment, saunas and hammam in good conditions, again not luxurious but still good. Good breakfasts are served at the ground floor restaurant with nice Irtysh river view. Hotel personnel could be praised for following sanitary rules during the pandemic - they are all wearing masks and keep cleaning all main areas. Oskemen or Ust-Kamenogorsk is a mid sized city in the country, rather underrated in terms of tourism, beautiful nature sites around and interesting history of the town. The hotel could be a good base for exploring the area.
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Деловая поездка в Усть-Каменогорск

Как обычно, лучший отель Усть-Каменогорска, хоть и среднего уровня по Казахстану при его стоимости проживания. Тем не менее, персонал работает безупречно. Отдельная благодарность ребятам с ресепшен, которые разрешили поздний выезд без оплаты. Это очень выручило.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отличный отель на берегу реки

Хорошие, чистые номера. Прекрасный завтрак и отличная сауна в spa центре.
Stayed 2 nights in Oct 2021
Verified

6/10 Okay

Alexander

Disliked: Cleanliness, staff & service, property conditions & facilities
Отель с шикарным расположением и видами, НО, снаружи и ремонт в номерах ушатанный, за неделю проживания уборка только один раз!!! При этому мы брали семейный номер, с приличной стоимостью.
Stayed 6 nights in Aug 2021
Verified

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Удобно, но не вкусно

завтрак ужасен. Качество каждого конкретного продукта из ассортимента социального магазина... Вспомнил студенческие годы...
Verified

6/10 Okay

Unicorn

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel in town, but not up to expectations

My husband and I booked this hotel for the day of my friend's wedding. We've planned to arrive at noon in order to be able to get ready for 2pm wedding ceremony. I called the hotel in order to confirm if early check-in is OK - the hotel desk transferred me to some other booking department where they told me it is OK to check in early as long as we pay 50% of daily room charge. WHAT!? We've traveled throughout the world and this is the first time the hotel asks for 50% charge for checking in 2 hrs earlier! Usually if the room is ready then they just let you in, if not then politely explain. We were upset with this experience since the hotel is pretty expensive for the area.
Verified

6/10 Okay

Jérôme

Liked: Cleanliness, room comfort

Great little hotel

I user this hotel for a short stay in Astana. Very good massage received.
Verified

10/10 Excellent

Сергей

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

отличное обслуживание

Очень приветливый персонал, хорошая сауна, большой выбор блюд.
Verified

10/10 Excellent

Irina

Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Viachaslau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Jongkuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Nurbol

Stayed 1 night in Nov 2023
Verified

8/10 Good

Soonjin

Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Sang Ku

Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Shujie

Stayed 2 nights in Mar 2023
Verified

8/10 Good

Malik

Stayed 3 nights in Nov 2021
Verified

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

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