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Upstairs Hotel

3.5-star property
Hertstraat 15, Ostend, 0508 053 286
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Hotel Description

At Upstairs Hotel you'll be within steps of Ostend Beach and Ensor Museum. Highlights at this beach hotel include free in-room WiFi.

At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 11 AM.

Places within a 5-minute walk of this 3-star Ostend City Centre hotel include Casino Kursaal and Statue of Marvin Gaye.

Small Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$124* Per night/room 15 May - 16 May

Medium Room, Street View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Large Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Medium Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Penthouse

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Large Room, Street View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

About the Upstairs Hotel

Location Hertstraat 15, Ostend, 8400

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. Public spaces have free WiFi. A library, a terrace, and an arcade/game room are also featured at Upstairs Hotel. This 3-star Ostend hotel is smoke free.

  • 96 guestrooms or units
  • Meeting rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Oostende Station (1.5 km / 0.9 mi)

Room Amenities

Upstairs Hotel offers 96 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 13.5 per night.

Pet Policy

  • Pets: EUR 16.50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Contactless check-in and contactless check-out are available.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 13.50 for children
  • Pet fee: EUR 16.50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 13.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Upstairs Hotel Ostend
  • Upstairs Ostend
  • Upstairs Hotel Hotel
  • Upstairs Hotel Ostend
  • Upstairs Hotel Hotel Ostend

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.