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Upstairs Hotel

3.5 star property
Beachfront hotel for sun and fun

Photo gallery for Upstairs Hotel

Lobby sitting area
Medium Room, Street View
Lobby lounge
On the beach
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi
The current price is NZ$172
includes taxes & fees
30 Oct - 31 Oct

Explore the area

View map
Hertstraat 15, Ostend, 8400
  • Place, Ostend Beach
    ‪1 min walk‬
  • Place, Casino Kursaal
    ‪3 min walk‬
  • Place, North Sea Aquarium
    ‪7 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪9 min drive‬

Room options

View all photos for Medium Room

Medium Room

Medium Room

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Room, Street View

Medium Room, Street View

Medium Room, Street View

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 20 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Extra Large Room

Extra Large Room

Extra Large Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Penthouse

Penthouse

Penthouse

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 26 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Room

Large Room

Large Room

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Room, Street View

Large Room, Street View

Large Room, Street View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small Room

Small Room

Small Room

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Heating
Fridge
Flat-screen TV
Private bathroom
Rainfall showerhead
Hairdryer
Satellite channels
  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Ostend

At Upstairs Hotel you'll be within steps of Ostend Beach and Ensor Museum. Highlights at this beachfront hotel include free in-room WiFi. .At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas and a snack bar/deli. Buffet breakfast is available daily between 7 AM and 11 AM. .Places within a 5-minute walk of this 3.5-property class Ostend City Centre hotel include Casino Kursaal and Statue of Marvin Gaye.

What's nearby

  • Ostend Beach - 1 min walk - 0.0 km
  • Casino Kursaal - 3 min walk - 0.3 km
  • North Sea Aquarium - 7 min walk - 0.7 km
  • Mercator Floating Museum - 12 min walk - 1.1 km
  • Mariakerke Beach - 3 min drive - 1.9 km

Getting around

  • Oostende Ravelingen - 9 min drive
  • Oostende Station - 14 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 12 min drive

Restaurants

  • ‪Lafayette - ‬2 min walk
  • ‪Histøires D'O - ‬1 min walk
  • ‪Koekoek - ‬2 min walk
  • ‪Le Bord'Eau - ‬2 min walk
  • ‪Diplomat - ‬1 min walk

About this property

Upstairs Hotel

Beachfront hotel for sun and fun
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A library, a terrace, and an arcade/games room are also featured at Upstairs Hotel.

This 3.5-star Ostend hotel is smoke free.

  • 96 guestrooms or units
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Upstairs Hotel offers 96 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Air conditioning
  • Breakfast available
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4.8 out of 5, Exceptional, 129 reviews
The price is NZ$122
includes taxes & fees
19 Oct - 20 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 20 for adults and EUR 13.50 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Library

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 16.50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 13.5 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 13.50 for children
  • Pet fee: EUR 16.50 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 13.5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Upstairs Hotel Ostend
Upstairs Ostend
Upstairs Hotel Hotel
Upstairs Hotel Ostend
Upstairs Hotel Hotel Ostend

Frequently asked questions

What is the cancellation policy at Upstairs Hotel?

Upstairs Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Upstairs Hotel?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Upstairs Hotel on 30 Oct 2025 start from NZ$161.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Upstairs Hotel?

Yep, Upstairs Hotel is a short 2-minute walk from Ostend Beach. Fun beach activities include windsurfing.

What makes Upstairs Hotel a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Upstairs Hotel.

Is Upstairs Hotel family-friendly?

You bet! With amenities such as an arcade and a deli, as well as cots/infant beds in the guestrooms, it's no surprise that Upstairs Hotel is a hit with families.

Does Upstairs Hotel serve breakfast?

Yep, buffet brekkie is offered daily from 7 AM to 11 AM.

Is there a free airport shuttle available at Upstairs Hotel?

No, Upstairs Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Upstairs Hotel?

Check-in begins at 3 PM. Check-out time is 11 AM.