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Hotel Emma

3.0 star property
Hotel in Östersund with free breakfast

Photo gallery for Hotel Emma

Double Room
Lobby lounge
Bicycling
Free daily buffet breakfast
TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Pet-friendly
  • Free WiFi
The current price is NZ$197
includes taxes & fees
13 Nov - 14 Nov

Explore the area

View map
Prästg. 31, Östersund, Jämtland, 83131
  • Place, Ostersund Town Hall
    ‪4 min walk‬
  • Place, Jamtli
    ‪16 min walk‬
  • Place, Ostersund Ski Stadium
    ‪5 min drive‬
  • Airport, Ostersund (OSD-Are)
    ‪13 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Soundproofed rooms
Heating
Crib/infant bed
Hair dryer
Private bathroom
Refrigerator
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

9.2 out of 10
Wonderful
(47 reviews)

Highlights

Soundproofed
Heating
Fridge
TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Soundproofed rooms
Heating
Crib/infant bed
Hair dryer
Private bathroom
Refrigerator
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room

View from room

Family Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Heating
Fridge
TV
Sofa bed - twin
Hairdryer
Private bathroom
Electric kettle
Soundproofed rooms
Heating
Crib/infant bed
Sofa bed
Hair dryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 Double Sofa Bed

About the area

Östersund

Hotel Emma places you steps from Stadsmuseum and within a short 5-minute stroll of Ostersund Town Hall. Highlights at this hotel include a complimentary breakfast. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a terrace. Other amenities include coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Sights within a 10-minute walk of this 3-property class Östersund hotel include Badhusparken and Mid Sweden University.

What's nearby

  • Ostersund Town Hall - 4 min walk - 0.4 km
  • Badhusparken - 4 min walk - 0.4 km
  • Östersunds Hospital - 6 min walk - 0.5 km
  • Jamtli - 16 min walk - 1.3 km
  • Ostersund Ski Stadium - 5 min drive - 2.0 km

Getting around

  • Östersund Västra Station - 4 min walk
  • Ostersund (OSD-Are) - 12 min drive

Restaurants

  • ‪Tre Rum - ‬2 min walk
  • ‪oense - ‬1 min walk
  • ‪Bistro Žižkov - ‬1 min walk
  • ‪Hos Andreas - ‬2 min walk
  • ‪Bastard Burgers - ‬1 min walk

About this property

Hotel Emma

Hotel in Östersund with free breakfast
Free breakfast is available daily. Public spaces have free WiFi. Hotel Emma also features a terrace, coffee/tea in common area, and concierge services. You'll have access to the health club at a partner property.

This 3-star Östersund hotel is smoke free.

  • 18 guestrooms or units
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Lift
  • No smoking on site
Hotel Emma offers 18 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Similar properties

Business centre
Clarion Hotel Grand Östersund
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,118 reviews
The price is NZ$271
includes taxes & fees
22 Nov - 23 Nov
Clarion Hotel Grand Östersund

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (6 AM - 8:00 PM) and Saturday - Sunday (7:30 AM - 6:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Access methods

Staffed front desk

Pets

  • Pets: SEK 135 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for SEK 375.0 per day.
  • Cots (infant beds) are available for SEK 75 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: SEK 135 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 75 per night
  • Rollaway bed fee: SEK 375.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number CHE-115.256.336

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

Property is also known as

Hotel Emma Östersund
Hotel Emma Ostersund
Emma Östersund
Hotel Emma Östersund
Emma Östersund
Hotel Hotel Emma Östersund
Östersund Hotel Emma Hotel
Emma
Hotel Hotel Emma
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund

Frequently asked questions

What is the cancellation policy at Hotel Emma?

Hotel Emma offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Emma?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Emma on 13 Nov 2025 start from NZ$196.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Emma?

The closest beach to Hotel Emma is Sannan (41.6 km).

Is Hotel Emma family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Hotel Emma is a hit with families.

Does Hotel Emma serve breakfast?

Yep, free buffet brekkie is available on weekdays from 7:00 AM to 9:30 AM and on weekends between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Emma?

No, Hotel Emma does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Emma?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Emma?

Dogs are welcome at Hotel Emma, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hotel Emma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 462 out of 763 reviews
Rating 8 - Good. 242 out of 763 reviews
Rating 6 - Okay. 46 out of 763 reviews
Rating 4 - Poor. 11 out of 763 reviews
Rating 2 - Terrible. 2 out of 763 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the perfect hotel with all the nice touches to make it a very nice place to be.
Stayed 1 night in Jun 2025

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really quaint property located in shopping district. The breakfast they offered was great and so was the staff. Negative: we parked where we understood was an allowed space in parking garage nearby but got a 600 krona ticket.
Stayed 1 night in Apr 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Quant hotel and gave a wonderful Swedish atmosphere. The only problem is parking is
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Hotel Emma. It is a small hotel with large rooms, a nice breakfast area and a lounge. The staff were very friendly and helpful. The room we stayed in looked like the bathroom had just been renovated. The hotel in conveniently located on the main shopping street so that we were able to walk to restaurants and activities. I highly recommend Hotel Emma.
Stayed 6 nights in Nov 2024

10/10 Excellent

Glynis

Dry nice hotel , friendly helpful staff . Excellent breakfast
Stayed 6 nights in Apr 2024

10/10 Excellent

Loisann

Liked: Cleanliness, staff & service, property conditions & facilities
Would like elevator service to street level and electrical outlet in bathroom
Stayed 2 nights in Jun 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family accommodations!

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Stayed 1 night in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

Lots of heart in quaint hotel

Super friendly and helpful staff. They put a lot of love in to the breakfast buffet - really great. The building itself is quite worn down.
Stayed 1 night in Dec 2020

10/10 Excellent

AK, Sweden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasteful, central, quiet. Good breakfast. Will return.
Stayed 1 night in Sep 2020

10/10 Excellent

Saulius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Staff and breakfast were both notable. And the stay was overall very enjoyable.
Stayed 1 night in Aug 2020

10/10 Excellent

Alan, Stirling

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint and characterful traditional Swedish small hotel.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was listed as having free parking facilities. This was not the case, the only parking provided by the hotel was 85SEK per day. While this is not a lot of money, I would have preferred to know about it prior to deciding to book the hotel. Otherwise the hotel was great and the staff lovely.
Stayed 2 nights in Oct 2019

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy walk from the central train station. Nice neighborhood, lots of restaurants, close to museums. Everyone at the hotel was very friendly and helpful
Stayed 2 nights in Sep 2019

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Stayed 6 nights in Jul 2019

10/10 Excellent

TravelingTexan, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most enjoyable hotels stays in memory. The hotel is in the city heart, within walking distance to/from the train station, close to grocery stores and many places of interest. Reception was quick, helpful and friendly. The room was spacious with nice linens and plenty of hot water. Breakfast was well stocked with quite a variety of offerings. A bonus is the availability of tea, coffee, fruit and snacks throughout the day. Wifi was strong and consistent. At our arrival, we were asked about departure times and when we relayed an early departure .. we were immediately offered a box breakfast for taking onto the train on our onward travel. No question, we would seek this accommodation, should the opportunity arise.
Stayed 1 night in Jul 2019

10/10 Excellent

Ursula, Geneva, Switzerland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In our opinion, Hotel Emma is the best hotel in all Sweden ! We never ever had such a huge, various and tasty breakfast as in this 3* hotel. Even the decoration is tastefully funny ... Their nice and hearty welcome made us feel truly at home. We strongly recommend to stop at Hotel Emma. You will never regret your choice !
Stayed 2 nights in Jun 2019

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

zeev

Liked: Cleanliness
Stayed 1 night in Sep 2018

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emma is OK!

This is a small hotel, right in the middle of Ostersund. It is above a bar that serves local beers and food, but the area is generally very quite so there was no disturbance from the bar during the late evening. The hotel is 'traditional' and a tad quaint, but is well fitted out with modern facilities. The single room was a good size and was as spacious as some double rooms that I have stayed in. The bed was comfortable and bed lined fresh and clean. The staff were very friendly and accommodating. Breakfast was very good/excellent with a considerable choice of cooked meats and cheeses, plus the usual cereals and yoghurt, fruit etc.
Stayed 1 night in Sep 2018