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Hotel Description

Hotel Emma places you steps from Stadsmuseum and within a short 5-minute stroll of Ostersund Town Hall. Highlights at this hotel include free buffet breakfast.

This pet-friendly hotel offers free WiFi in public areas, a business center, and concierge services. Other amenities include coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls.

Sights within a 10-minute walk of this 3-star Östersund hotel include Badhusparken and Mid Sweden University.

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
NZ$162* Per night/room 8 May - 9 May

Family Room

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. Hotel Emma also features a terrace, coffee/tea in a common area, and concierge services. You'll have access to the health club at a partner property. This 3-star Östersund hotel is smoke free.

  • 18 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Östersund Västra Station (0.3 km / 0.2 mi)

Room Amenities

Hotel Emma offers 18 accommodations with coffee/tea makers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 6 AM - 9:00 PM
  • Saturday - Sunday: 7:30 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

This property's front desk is open during the following times:

  • Monday - Friday: 6 AM - 9:00 PM
  • Saturday - Sunday: 7:30 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for SEK 225.0 per day.
  • Cribs (infant beds) are available for SEK 150.

Pet Policy

  • Pets: SEK 200 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Parking height restrictions apply
  • Pets allowed in specific rooms only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Mobile key entry is not available
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: SEK 145 per day (246 ft away)
  • Pet fee: SEK 200 per pet, per night
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: SEK 225.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Emma Östersund
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  • Emma Östersund
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  • Emma
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You should know

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.