See all properties
Save

Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel with 2 restaurants and full-service spa

Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Garden
Exterior
Business centre
Exterior

Popular amenities

Explore the area

Map
Moreton, Oswestry, England, SY11 3EN
  • Lion Quays Spa
    ‪3 min walk‬
  • Pontcysyllte Aquaduct
    ‪15 min walk‬
  • Chirk Castle
    ‪10 min drive‬
  • Liverpool (LPL-John Lennon)

Room options

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View

Executive Double Room, Canal View

8.4 out of 10
Very good
(8 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.0 out of 10
Very good
(23 reviews)

Highlights

Individually decorated
Heating
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Suite, Canal View

Luxury Suite, Canal View

Luxury Suite, Canal View

Highlights

Individually decorated
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 2
  • 2 Single Beds

Double Room

  • Sleeps 2
  • 1 Double Bed

Suite

  • Sleeps 2
  • 1 Double Bed

Executive Room with Canal View 1 Double bed

  • Sleeps 2
  • 1 Double Bed

About the area

Oswestry

At Lion Quays Hotel & Spa you'll be steps from Lion Quays Spa and 2.1 km (1.3 mi) from Pontcysyllte Aquaduct. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Waterside, serves Modern European cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, gym and Turkish bath/hammam plus access to bike hire. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Oswestry hotel include Park Hall Stadium and Gower Area of Outstanding Natural Beauty.

What's nearby

  • Lion Quays Spa - 3 min walk - 0.3 km
  • Pontcysyllte Aquaduct - 15 min walk - 1.3 km
  • British Ironwork Centre - 10 min drive - 12.4 km
  • Chirk Castle - 10 min drive - 5.8 km
  • Llangollen Bridge - 13 min drive - 15.4 km

Getting around

  • Gobowen Station - 6 min drive
  • Manchester Airport (MAN) - 69 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪The Poachers Pocket - ‬2 min drive
  • ‪Whittington Castle - ‬6 min drive
  • ‪Herd Milk & Coffee - ‬5 min drive
  • ‪Chirk Tandoori - ‬5 min drive

About this property

Lion Quays Hotel & Spa

Riverfront hotel with 2 restaurants and full-service spa
Lion Quays Hotel & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A health club, a sauna, and a terrace are also featured at the business-friendly Lion Quays Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Oswestry hotel.

  • 1 building
  • 82 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2004
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Lion Quays Hotel & Spa offers 82 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, Polish, Slovak, Welsh

Similar properties

Restaurant

Wynnstay Hotel, Oswestry, Shropshire

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
4.6 out of 5, Wonderful, 142 reviews
The price is NZ$200
includes taxes & fees
17 Aug - 18 Aug
Wynnstay Hotel, Oswestry, Shropshire

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Ash
  • Nicos Brasserie
  • The Waterside

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:30 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

What is the cancellation policy at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Lion Quays Hotel & Spa?

Yep, Lion Quays Hotel & Spa has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Lion Quays Hotel & Spa?

Yep, there is an onsite spa at Lion Quays Hotel & Spa. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Lion Quays Hotel & Spa have a pool?

Lion Quays Hotel & Spa has an indoor pool. The pool is open 7:30 AM to 10:00 PM.

What luxury perks are available at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa features a full-service spa, a health club and an indoor pool.

Is Lion Quays Hotel & Spa family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Lion Quays Hotel & Spa is a hit with families.

Does Lion Quays Hotel & Spa serve breakfast?

Yeah, full breakfast is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Lion Quays Hotel & Spa?

No, Lion Quays Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lion Quays Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lion Quays Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Lion Quays Hotel & Spa?

No, only service animals are allowed.

Lion Quays Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 358 out of 854 reviews
Rating 8 - Good. 254 out of 854 reviews
Rating 6 - Okay. 123 out of 854 reviews
Rating 4 - Poor. 78 out of 854 reviews
Rating 2 - Terrible. 41 out of 854 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

S

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Stayed one night. Great hotel staff. Convenient check in and check out. Hotel is a bit worn in a few places but are minor issues, and I will not hesitate to stay again. The shower controller knob (I didn't use the shower as I used the spa) had lost its front. Bathroom door worn out towards the bottom. Balcony double glazed door needed a good tug (as I was instructed by the reception gent who offered to come help me if I needed). A phone in the room like the good old days. Has a room safe (I didn't use). Beautifully maintained garden. I could see the gardener working during breakfast. Great breakfast buffet selection and great waiting staff. Really great hot coffee from the machine. The spa needs a little bit of a refresh with shower knobs replaced etc. When I went in the reception staff told me I couldn't use the facilities as I it was a members only club, which was confusing and stressful. I didn't realise it was mainly a gym/ spa open to paying members that hotel guests have access to. Before I returned to the hotel disappointed I asked "are you sure lion quays hotel guests have no access here" and he said "are you a hotel guest"? Then I was let in. I was only asked if I was a club member. But to be assumed I was walking in from the street was discourteous. I wondered if there was some unconscious bias but hope not. Maybe a misunderstanding. They were fine after. But left a slight bad feeling. It was overall a nice stay. Nice location too.
Stayed 1 night in Apr 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2025

10/10 Excellent

Denis

Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spar facilities and the restaurants lovely staff
Stayed 1 night in Apr 2025

2/10 Terrible

Carol

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room wasn't to our standards my daughter was burnt by the shower as it was faulty. My daughter wich is 3 years old was bullied by 2 adult.
Stayed 1 night in Apr 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an overnight stay, checked in quickly, lovely location. Excellent food in the restaurant, very comfy bed and the option to use leisure facilities till 4pm on day of check out. Great value, will visit again.
Stayed 1 night in Apr 2025

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kathleen

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing. Better cleaning needed.

The wall next to my bed appeared to have had a glass of red wine thrown at it and the radiator underneath was so dirty. It really was disgusting. I have emailed the hotel to complain but so far they have chosen to ignore me and I have waited 2 weeks for a response. The maid came to the room to clean the bathroom and then asked me what if I wanted anything else doing! (Well your job?! is what I thought) The beds clearly needed making etc. So we came away disappointed. Also the coffee and the machine in the room is completely disgusting and undrinkable. Better off with a the kettle and take some instant coffee with you. Another thing to mention is that the lovely picture you see online of the room is not what you get, certainly not in our case. The hard and uncomfortable beds and the huge desk fill the room so much that there is very little space left to move around. We won't be going back. The only thing I enjoyed was the jacuzzi, however then we couldn't get in our lockers to get our clothes so even that moment of happiness was ruined! Ha what a joke.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with lovely spa facilities, very clean and helpful staff, only thing that could be improved is the decor in the bedrooms eg paint chipped off wardrobe/bathroom doors
Stayed 2 nights in Apr 2025

6/10 Okay

Jane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The spa is amazing. The food is priced very reasonable and is delicious we weren’t going to eat there thinking it’ll be overpriced as there’s not much around, however we were pleasantly surprised. Our only problem was our room. Lovely room think we got upgraded but we found a very dirty sock at side of the bed with some dirty tissues. (Crusty) we told the staff and they made a note of it.
Stayed 1 night in Apr 2025

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

brian

Disliked: Cleanliness, property conditions & facilities
Hotel is need of refubishment . dirty shower ,safes dont work,while we were there(one night) hallway lights bent over on walls . check in was good as we arived early and given a room . Restaurant in seperate building was very good and inc breakfast . Main building,again seperate from hotel Spar pool etc good . staff at all very good .
Stayed 1 night in Apr 2025

8/10 Good

Colin

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Liked: Staff & service
Disliked: Property conditions & facilities

Disappointing room upgrade

Desperately needs a refurb. Room was comfortable, with a nice view of the canal but looked tired with a poorly designed bathroom.
Stayed 1 night in Apr 2025

6/10 Okay

Donna

Travelled with family
Disliked: Cleanliness

Needs a little more attention

Polite reception staff. Room was ok, dirty sock under the bed! Staff in bar area talking before noticing I was stood at the bar. They do not take cash. Unable to swim with daughter until lifeguard present which was fine only no lifeguard showed up on Wednesday morning.
Stayed 1 night in Apr 2025

10/10 Excellent

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and spa very relaxing and refreshing the staff were very polite and helpful and always had a smile the breakfast was fantastic value would definitely stay again
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
The hotel from the exterior was pleasant enough as well as the interior but the closer you look the dirtier the room got. The check in process took a while but the staff were pleasant. The walls of the room were covered in black marks and scuffs, the mugs provided were stained and there were also stains on the throw that was on the end of the bed. The balcony doors were are mouldy.
Stayed 1 night in Apr 2025

8/10 Good

luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The use of the fantastic gym and pool area and the buffet breakfast is lovely
Stayed 1 night in Apr 2025

8/10 Good

Shaun

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Great bar and restaurant poor room

The staff were all very friendly and professional . The gym and spa were ok the bar and restaurant were very nice with good food . The rooms are dated and the bed desperately needs a new mattress. Feels a bit like all fur coat and no knickers .
Stayed 1 night in Apr 2025

8/10 Good

andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the location was pleasant peaceful at daytime. breakfast was enjoyable. staff were nice,
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa facilities. Comfortable room but no biscuits with tea tray which is not ideal in a quality hotel. Dinner was average
Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Stayed 1 night in Apr 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness
Just very nice
Stayed 1 night in Apr 2025