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Lion Quays Hotel & Spa

Riverside hotel with 2 restaurants and full-service spa

Where to?

Dates

December 2025

January 2026

Overview
Rooms
Location
Policies

Very good

Popular amenities

includes taxes & fees

4 Jan - 5 Jan 2026

Explore the area

Moreton, Oswestry, England, SY11 3EN

Place, Lion Quays Spa
‪3 min walk‬
Place, Pontcysyllte Aquaduct
‪15 min walk‬
Place, Lake Vyrnwy
‪44 min drive‬
Airport, Liverpool (LPL-John Lennon)

Room options

Standard Double Room

Very good

Highlights

Individually decorated

Heating

Connecting rooms available

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

Hairdryer

20 sq m
Resort view
Sleeps 3
1 Double Bed

Standard Twin Room

Very good

Highlights

Individually decorated

Heating

Connecting rooms available

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

Hairdryer

20 sq m
Resort view
Sleeps 3
1 Twin Bed

Executive Double Room, Canal View

Good

Highlights

Individually decorated

Heating

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Blackout curtains

20 sq m
River view
Sleeps 3
1 Double Bed

Twin Room

Sleeps 2

Double Room

Sleeps 2

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Highlights

Individually decorated

Heating

Connecting rooms available

Hairdryer

Private bathroom

Coffee/tea maker

Electric kettle

Sleeps 2
1 Twin Bed

Executive Double Room

Highlights

Individually decorated

Heating

Connecting rooms available

Hairdryer

Private bathroom

Coffee/tea maker

Electric kettle

Water view
Sleeps 1
1 Twin Bed

Suite

Sleeps 2

In-room safe, individually decorated, desk, iron/ironing board

Superior Double Room

Sleeps 2

Double Room With Canal View

Sleeps 2

Suite

Sleeps 2

Executive Double Room With Canal View

Sleeps 2

Large Double Room

Sleeps 2

Twin Room With View

Sleeps 2

About the area

Oswestry

At Lion Quays Hotel & Spa you'll be steps from Lion Quays Spa and 2.1 km (1.3 mi) from Pontcysyllte Aquaduct. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs and aromatherapy. The restaurant, The Waterside, serves Modern European cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 3 outdoor tennis courts, gym and Turkish bath/hammam plus access to bike hire. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Each morning full breakfast is served between 7 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Oswestry hotel include Park Hall Stadium and Gower Area of Outstanding Natural Beauty.

What's nearby

Lion Quays Spa - 3 min walk - 0.3 km
Pontcysyllte Aquaduct - 15 min walk - 1.3 km
Chester City Walls - 31 min drive - 42.2 km
Chester Zoo - 36 min drive - 52.6 km
Lake Vyrnwy - 44 min drive - 55.1 km

Getting around

Gobowen Station - 6 min drive
Manchester Airport (MAN) - 69 min drive

Restaurants

‪Oswestry Truckstop - ‬15 min walk
‪McDonald's - ‬5 min drive
‪White Lion - ‬6 min drive
‪The Keys - ‬4 min drive
‪Denbighs Restaurant - ‬4 min drive

About this property

Lion Quays Hotel & Spa

Riverside hotel with 2 restaurants and full-service spa

Lion Quays Hotel & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A health club, a sauna, and a terrace are also featured at the business-friendly Lion Quays Hotel & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Oswestry hotel.

1 building

82 guestrooms or units

3 levels

2 dining venues

Conference rooms

Built in 2004

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-out

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

BBQ grill(s)

Outdoor picnic space

Beauty salon

Bellhop

Lift

Smoking in designated areas

Bar or lounge

Coffee shop

Lion Quays Hotel & Spa offers 82 accommodations with a safe and complimentary bottles of water. Each accommodation is individually decorated. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Pool
Hot tub
Spa
Pet-friendly

includes taxes & fees

1 Jan - 2 Jan 2026

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11.95 per person
2 restaurants
A bar/lounge
A coffee shop/cafe

Restaurants on site

Cafe Ash
Nicos Brasserie
The Waterside

Things to do

3 outdoor tennis courts
Bicycle rentals
Full-service spa
Health club
Indoor pool
Sauna
Steam room

Family friendly

Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre
Meeting rooms

Outdoors

Barbecue grill
Garden
On a river
Picnic area
Terrace

Full-service spa

12 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
3 floors
Banquet hall
Built in 2004
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

TV with premium cable/satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water

Connecting rooms available
Desk
Heating
Individual decor
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in fee: GBP 25.00

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately GBP 11.95 per person
Early check-in fee: GBP 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

We should mention

Pool access available from 7:30 AM to 10:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Lion Quays Waterside

Lion Quays Waterside Oswestry

Lion Quays Waterside Resort

Lion Quays Waterside Resort Oswestry

Lion Quays Hotel Oswestry

Lion Quays Hotel

Lion Quays Oswestry

Lion Quays

Lion Quays Hotel & Spa Hotel

Lion Quays Hotel & Spa Oswestry

Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

What is the cancellation policy at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Lion Quays Hotel & Spa?

As of 15 Dec 2025, prices found for a 1-night stay for 2 adults at Lion Quays Hotel & Spa on 4 Jan 2026 start from NZ$227.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Lion Quays Hotel & Spa?

Yep, Lion Quays Hotel & Spa has a free self car park and free RV/bus/truck parking.

Is there a spa on site at Lion Quays Hotel & Spa?

Yep, there is an onsite spa at Lion Quays Hotel & Spa. It has a hot tub, a steam room, a sauna and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Lion Quays Hotel & Spa have a pool?

Lion Quays Hotel & Spa has an indoor pool. The pool is open 7:30 AM to 10:00 PM.

What luxury perks are available at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa features a full-service spa, a health club and an indoor pool.

Does Lion Quays Hotel & Spa serve breakfast?

Yeah, full breakfast is served daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Lion Quays Hotel & Spa?

No, Lion Quays Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Lion Quays Hotel & Spa?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Lion Quays Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Lion Quays Hotel & Spa?

No, only service animals are allowed.

Lion Quays Hotel & Spa Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

8/10 Good

Dawn

16 Sept 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Sep 2025

10/10 Excellent

Mick, Liverpool

Travelled with partner

15 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a really good stay for our wedding anniversary the room was very clean and the spa facilities were really good. The stay was sort of spoilt though by a member of the bar staff called Henry who basically just ignored me at the bar after waiting to be served and just started serving someone else before me. Just thought it was a mistake but then did exactly the same thing to my wife when she went the bar. The member of staff in question needs retraining as when I asked him it would be best next time to ask who was next he just gave a sarcastic reply. Apart from that the stay was good.

Stayed 1 night in Aug 2025

2/10 Terrible

James

15 Sept 2025

Liked: Cleanliness

Stayed 1 night in Sep 2025

10/10 Excellent

Peter, Leighton Buzzard

Travelled with partner

14 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, excellent breakfast & nice location

Stayed 1 night in Sep 2025

4/10 Poor

Peter

14 Sept 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Travelled with partner

13 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay and lovely food. Room was really nice except for a couple of marks on the bedspread everything was spotless. Would have been good to have biscuits in the room as well as the bottles of water.

Stayed 1 night in Sep 2025

10/10 Excellent

Vicki

Travelled with partner

11 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic stay, beautiful room, clean and comfortable. The swimming pool, steam room and jacuzzi were amazing, all included in the price. Lovely and helpful staff both in the hotel and the spa. Fabulous breakfast, buffet style. Would recommend and will stay again, thanks for a great stay

Stayed 1 night in Sep 2025

2/10 Terrible

Chantelle

7 Sept 2025

Disliked: Cleanliness, property conditions & facilities

Stayed 3 nights in Sep 2025

2/10 Terrible

Simon

7 Sept 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Having spent a while trying to choose a hotel in the area the reviews for this one looked good (which is suspicious based on my experience there) and so we booked it. I stay in 30/40 hotels/yr and this was one of the worst I ever been in. They didn’t acknowledge Expedia status and we were offered the discount etc. the room and bathroom were tiny. Worst of all though was the condition of the room. It stunk of smoke, was dirty and starting to fall apart (see photos). I’m not sure anyone could disagree if they see the pics I took. I was told the hotel was full so we couldn’t move. The AC was broken (seems they’ve decided they don’t offer AC anymore), the safe was broken, there were stains everywhere (including the lampshades), the doors were started by to rot and there are no windows (so you need to leave the door open all night or put up with the heat). Even with the door open, the room was warm and I struggled to sleep. WiFi was poor and struggled to stream Netflix. Mobile phone coverage is also poor in the area so we had to rely on the WiFi. The bar is not in the hotel, you need to cross the courtyard. The spa is not in the hotel, it’s a 1-2 mins walk (uncovered). Breakfast was ok but some items are extra (which we weren’t made aware of when ordering). Doors and wooden surfaces around the ‘resort’ are rotting and unpainted. The owners clearly don’t want to spend money on the place so it’s getting into a very poor state. Maybe some rooms have been renovated?

Stayed 1 night in Sep 2025

10/10 Excellent

Gillian

4 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2025

10/10 Excellent

Penelope

Travelled with partner

4 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, spa and food. Comfortable, clean and quiet room. Good location. Easy parking.

Stayed 1 night in Sep 2025

4/10 Poor

karsha

Travelled with partner

3 Sept 2025

Disliked: Cleanliness, property conditions & facilities

My partner and i stayed here from august 22nd until the 25th. We expressed our concerns on the evening of our arrival, our room was grubby with worn and presented nothing like what was advertised, the roller blinds were broken and we were told they would be fixed, however they did not repair this throughout our stay. We asked to move rooms which they said they could not accommodate but it turns out that they would not. They put us on the top floor which smelled of fresh paint all weekend, myself currently on crutches due to recent injury found this difficult especially as considering every day our room key would deactivate.. if i was alone this would of been more difficult. After house keeping services long black strands of hair were left in the bedding and fell out of clean but stained towels.. I asked to speak to a manager upon leaving as if we could of left sooner we would have. The lady on the desk who usually works in the restaurant informed me that there was no manager present, took my complaint and told me i would be called the day after 26th. I have not yet received correspondence even though i have followed up with an email, again to which I'vereceivedno reply.. upon leaving i requested a refund as the only thing we received to the standard that was advertised was the spa which is in an entirely different building through the car park. The spa facilities were lovely, clean and the staff were without fault.

Stayed 3 nights in Aug 2025

6/10 Okay

Jim

Travelled with partner

2 Sept 2025

Liked: Staff & service

We stayed for two nights at Lion Quays. Breakfast was good although the dining room was unsatisfactory. The carpets were dirty and surrounding decor required dusting and washing, the stained chairs require replacing,the second day i opted for a wooden chair these seemed a little more hygenic for this reason we did not dine in the restaurant but ate out. We had an executive room, the bed was comfortable and the room was clean but would benefit from a fresh coat of paint due to marked walls and stained tables. The extra bed cover had what looked like cigarette burns on the underside, we dont use these anyway but that is not the point. Our room had a view of the canal which was nice but it would have been more enjoyable if the windows had been clean.The bathroom also required an update due to the bath/shower water stained areas, rusty door-stop along with a soap dispenser that was not fit for purpose, I did not use the iron supplied as the stand was rusty. Not what I would expect from a superior room. What a shame as this has the potential to be a beautiful hotel. Will return if standards are improved.

Stayed 2 nights in Aug 2025

8/10 Good

Andrew, Bury

Travelled with partner

31 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice property a little dated, but a pleasant stay

Stayed 2 nights in Aug 2025

6/10 Okay

Claire

31 Aug 2025

Liked: Staff & service, room comfort

Midrange

Room was not cleanest when we checked in with stains on the bedding. Had to wait a long time at reception to speak to someone about it. The lady seemed very over worked but was great and changed our room right away so cannot fault her. Overall I would say the hotel rooms look tired and in need of freshen up and deep clean. Spa and breakfast were very good on a positive note

Stayed 1 night in Aug 2025

10/10 Excellent

Ellie

30 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Aug 2025

8/10 Good

Helene

30 Aug 2025

Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Travelled with partner

29 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable bed, clean room, spa was great

Stayed 3 nights in Aug 2025

10/10 Excellent

Wendy

Travelled with partner

29 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

What a beautiful setting and a amazing meal

Stayed 1 night in Aug 2025

6/10 Okay

Lee

29 Aug 2025

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Disappointing stay, expected better standards

Restaurant was lovely, food at our evening meal was superb, breakfast again, top notch, staff in the restaurant and bar so helpful and friendly, cocktails brilliant, Henry makes an amazing “old fashioned”. Room was disappointing, plug in shower damaged, black mould patches in shower, bottom of bathroom door rotten, doors need a good paint, very dirty and worn, heater in room so dirty, I mean disgusting! For a 4 star hotel at this price I expect A LOT better standard. No usb’s to charge devices, strange in this day and age, wouldn’t go back.

Stayed 1 night in Aug 2025

6/10 Okay

Robert

Travelled with family

28 Aug 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Lions Quays Oswestry

Prior to arriving I asked if I was able to add my wife & 3 year old child onto the booking I was told there would be a charge of £35 to do this which was fine. Upon checking out and seeing my invoice I was charged £50 & £15 for a breakfast I didn’t have. Spa facilities were very good. Went for dinner with my partner and child waited around 40 minutes for starters. Found a plastic circular object in the coleslaw when reported to staff was told “oh sorry about that”. There was only sparkling water in the room so asked reception for still water was then told they’d get some sent to the room this didn’t arrive.

Stayed 1 night in Aug 2025

10/10 Excellent

Dave

27 Aug 2025

Stayed 1 night in Aug 2025

8/10 Good

Robert

26 Aug 2025

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

26 Aug 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Looking tired in all areas

Stayed 1 night in Aug 2025

10/10 Excellent

Alison

26 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2025

Lion Quays Hotel & Spa

Photo gallery for Lion Quays Hotel & Spa

Reviews

Popular amenities

Explore the area

Room options

View all photos for Standard Double Room

Standard Double Room

Highlights

View all photos for Standard Twin Room

Standard Twin Room

Highlights

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View

Highlights

Twin Room

Double Room

View all photos for Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Highlights

Executive Double Room

Highlights

Suite

View all photos for Superior Double Room

Superior Double Room

Double Room With Canal View

Suite

Executive Double Room With Canal View

Large Double Room

Twin Room With View

About the area

Oswestry

What's nearby

Getting around

Restaurants

About this property

Lion Quays Hotel & Spa

Similar properties

Albrighton Hall Hotel and Spa, a member of Radisson Individuals

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Lion Quays Hotel & Spa Reviews

Reviews

Very good

8.0/10

8.4/10

8.2/10

7.6/10