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HOTEL LA JOYA

3.0 star property

Photo gallery for HOTEL LA JOYA

Reception
Reception
Reception
A hotel room with a bed, a desk, a nightstand with a lamp, and a painting on the wall.
Free daily continental breakfast

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is NZ$104
6 July - 7 July

Explore the area

View map
Roca,entre Garcia Moreno y Juan Montalvo, Otavalo, Imbabura, 100450
  • Place, Instituto Otavaleño de Antropología
    ‪1 min walk‬
  • Place, Plaza de Ponchos
    ‪7 min walk‬
  • Place, Galeria Gabriel Ceballos Ulloa
    ‪7 min walk‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Otavalo

HOTEL LA JOYA puts you in the heart of Otavalo, steps from Instituto Otavaleño de Antropología and within a 10-minute stroll of Galeria Gabriel Ceballos Ulloa. Highlights at this hotel include a full-service spa and free continental breakfast. .A pampering day can include hot stone massages and Swedish massages. Added amenities include free Wi-Fi in public areas and coffee/tea in a common area. Each morning free breakfast is served. .With a stay at this 3-property class Otavalo hotel, you'll be 0.8 km (0.5 mi) from Plaza de Ponchos and 2.8 km (1.7 mi) from El Lechero.

What's nearby

  • Instituto Otavaleño de Antropología - 1 min walk - 0.1 km
  • Plaza de Ponchos - 7 min walk - 0.6 km
  • Galeria Gabriel Ceballos Ulloa - 7 min walk - 0.6 km
  • Peguche Waterfall - 11 min drive - 5.6 km
  • El Lechero - 11 min drive - 2.7 km

Getting around

  • Ibarra Station - 24 min drive
  • Quito (UIO-Mariscal Sucre Intl.) - 86 min drive

Restaurants

  • ‪Balcon de Imbabura - ‬9 min walk
  • ‪Shanandoa The Pie Shop - ‬9 min walk
  • ‪Brunch - ‬8 min walk
  • ‪the red pub - ‬8 min walk
  • ‪Tabascos - ‬11 min walk

About this property

HOTEL LA JOYA

HOTEL LA JOYA offers its guests a full-service spa. Public spaces have free WiFi. Free breakfast is served daily. HOTEL LA JOYA also features tour/ticket assistance and coffee/tea in common area.

Smoking is allowed in designated areas at this 3-star Otavalo hotel.

  • 16 guestrooms or units
  • Continental breakfast (free)
  • Coffee in lobby
  • Front desk (24 hours)
  • Tour and ticket information
  • Smoking in designated areas
HOTEL LA JOYA offers 16 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Swedish massages. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Swedish massages

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Laptop workspace

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Ecuador value-added tax (VAT) at 15%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Ecuador.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Frequently asked questions

Is there a spa on site at HOTEL LA JOYA?

Yep, there is an onsite spa at HOTEL LA JOYA. You'll enjoy services like hot stone massages.

How much does it cost to stay at HOTEL LA JOYA?

As of 5 Jul 2026, prices found for a 1-night stay for 2 adults at HOTEL LA JOYA on 6 Jul 2026 start from NZ$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HOTEL LA JOYA serve breakfast?

Sure does, complimentary continental breakfast is available daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at HOTEL LA JOYA?

No, HOTEL LA JOYA does not offer an airport shuttle service.

What time are check-in & check-out at HOTEL LA JOYA?

Check-out time is 11:00 AM.

HOTEL LA JOYA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the centre of Otavalo. Very new hotel in great condition. Wonderfully helpful staff. Secure carpark. Recommended!
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Mihee

Liked: Cleanliness, amenities, property conditions & facilities
새로 지은 호텔이라 객실이 깨끗하고 침구도 좋았어요. 위치가 좋아 터미널까지 걸어갈 수 있어서 편리했어요. 조식도 깔끔하게 잘 나와요. 직원 에디슨은 친절하게 여러가지를 알아봐줘서 도윰이 많이 됐어요.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Tannia

Stayed 1 night in Dec 2025