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Biwako Hotel

4.0 star property
Lakefront hotel with 4 restaurants and rooftop terrace

Photo gallery for Biwako Hotel

1 bedroom, in-room safe, desk, blackout curtains
Exterior
Exterior
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
2-40 Hama-Machi, Otsu, Shiga-ken, 520-0041
  • Otsu Port
    ‪5 min walk‬
  • Lake Biwa Canal
    ‪10 min walk‬
  • Mount Hiei
    ‪22 min drive‬
  • Osaka (ITM-Itami)
    ‪51 min drive‬

Room options

View all photos for Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
TV
Separate bedroom
Blackout curtains
Hairdryer
Toilet with electronic bidet
Shower/bath combination
  • 42 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

1 bedroom, in-room safe, desk, blackout curtains

Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Club Lounge
TV
Separate bedroom
Blackout curtains
Toilet with electronic bidet
Bathrobes
Shower/bath combination
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (40sqm)

1 bedroom, in-room safe, desk, blackout curtains

Superior Twin Room [Non-Smoking] - Lake View (40sqm)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

8.8 out of 10
Excellent
(12 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Blackout curtains
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Floor Natura Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Superior Floor Natura Twin Room

  • Sleeps 4

View all photos for Deluxe Floor Lumina Twin Room(40㎡)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Floor Lumina Twin Room(40㎡)

  • Sleeps 3

View all photos for Deluxe Floor Lumina Twin Room(33㎡)

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Floor Lumina Twin Room(33㎡)

  • Sleeps 2

View all photos for Deluxe Floor Lumina Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Floor Lumina Twin Room

  • Sleeps 3

View all photos for Deluxe Floor Lumina Double Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Floor Lumina Double Room

  • Sleeps 2

Premium Luxury Twin Room Vista With Lounge Access [Adult-Only], Non-Smoking

  • Sleeps 2

Premium Luxury Twin Room Aqua With Lounge Access [Adult-Only], Non-Smoking

  • Sleeps 2

Superior Twin Room-Non-Smoking (40㎡)

  • Sleeps 4

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About the area

Otsu

Biwako Hotel puts you in the heart of Otsu, within just a 10-minute stroll of Otsu Port and Biwako Flower Fountain. Highlights at this hotel include 4 restaurants, free self-parking and a bar/lounge. .The buffet restaurant, The Garden, is open for breakfast. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs and bike hire. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free train pick-up service. .Sights within a 20-minute walk of this 4-property class Otsu hotel include Lake Biwa Canal and Mii-dera.

What's nearby

  • Otsu Port - 5 min walk - 0.4 km
  • Lake Biwa Canal - 10 min walk - 0.9 km
  • Mii-dera - 18 min walk - 1.6 km
  • Kiyomizu Temple - 14 min drive - 10.4 km
  • Mount Hiei - 22 min drive - 11.7 km

Getting around

  • Biwako-Hamaotsu Station - 7 min walk
  • Keihan Yamashina - 7 min drive
  • Osaka (ITM-Itami) - 52 min drive

Restaurants

  • ‪ロッテリア 浜大津アーカス店 - ‬3 min walk
  • レストラン ザ・ガーデン
  • ‪Gururi - ‬3 min walk
  • 寿司おうみ
  • ‪ダイニングルーム 菜 - ‬5 min walk

About this property

Biwako Hotel

Lakefront hotel with 4 restaurants and rooftop terrace
Biwako Hotel offers its guests hot springs, a seasonal outdoor pool, and a children's pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, barbecue grills, and a vending machine are also featured at the business-friendly Biwako Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

  • 175 guestrooms or units
  • 12 levels
  • 4 dining venues
  • Built in 1998
  • Terrace on the roof
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
Biwako Hotel offers 175 accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs on site.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,500 to 5,500 for adults and JPY 1,750 to 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HOSHI
  • OHMI
  • The Garden

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Hot springs
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 3 years and younger whose stay is included
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 to 5500 for adults and JPY 1750 to 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 9:00 AM to 5:00 PM
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu

Frequently asked questions

What is the cancellation policy at Biwako Hotel?

Biwako Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Biwako Hotel?

Yep, Biwako Hotel has a free self car park.

Does Biwako Hotel have a pool?

Biwako Hotel has a seasonal outdoor pool and a kids' pool. The pool is open 9:00 AM to 5:00 PM (Seasonal outdoor pool open from July to August).

Does Biwako Hotel serve breakfast?

Yeah, buffet breakfast is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Biwako Hotel?

No, Biwako Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Biwako Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Biwako Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Biwako Hotel?

No, pets are not allowed.

Biwako Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 376 out of 604 reviews
Rating 8 - Good. 178 out of 604 reviews
Rating 6 - Okay. 27 out of 604 reviews
Rating 4 - Poor. 12 out of 604 reviews
Rating 2 - Terrible. 11 out of 604 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Honcy, TIN SHUI WAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful English speaking staffs! Well maintained facilities and building!
Stayed 1 night in Apr 2025

10/10 Excellent

David N

Travelled with partner
Liked: Amenities
A wonderful break from sightseeing and a good home base to venture in Kyoto and Osaka
Stayed 4 nights in Apr 2025

10/10 Excellent

Mari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay Breakfast was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

Yan Por

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment. See view is beautiful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Taro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Mihoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
The carpet is dusty. Toilet has smell. The air ventilation is ni good. The room view is good. Breakfast is average. The eggs are watery. It should be cooked more.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel on Lake Biwa - lovely rooms with beautiful lake view. Nice onsen and good breakfast 😀
Stayed 2 nights in Dec 2024

10/10 Excellent

Basil

Stayed 1 night in Oct 2024

10/10 Excellent

Matheus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tamsin, Edithvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very attentive staff, although the dining options were quite expensive. Some vegan options would have been perfect! Beautiful views of Lake Biwa from our room, and loved the hotel shuttle bus to and from Otsu station. Thanks!
Stayed 1 night in Jun 2024

10/10 Excellent

Ryozo, Kakamigahra-shi

Stayed 1 night in May 2024

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake view unobstructed

Lake view room worth it huge room . And the hotel onsen has a great view of the lake
Stayed 1 night in Mar 2024

10/10 Excellent

Gafyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️
Stayed 3 nights in Mar 2024

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Excellent shuttle bus transportation to and from the train station.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Stayed 2 nights in Sep 2023

10/10 Excellent

Eriko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service available to and from Otsu station. Spacious room and great public bath.
Stayed 1 night in Mar 2023

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location with beautiful lake view

Stayed 1 night in Jan 2023

10/10 Excellent

Pei Chung

Stayed 3 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2022

10/10 Excellent

Machiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake view room

Liked the amazing lake view. It´s been a wonderful experience. I highly recomend to choose a lake view room!
Stayed 3 nights in May 2021

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Most of the hotel services are suspended. No shuttle bus, no luggage delivery, no pool, most of the restaurants and bar at the hotel are closed... Room and view beautiful but not worth the price when there is zero service. Staff was not terribly helpful.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020