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Biwako Hotel

4.0 star property

Photo gallery for Biwako Hotel

Hot springs
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$220
15 June - 16 June

Explore the area

View map
2-40 Hama-Machi, Otsu, Shiga-ken, 520-0041
  • Place, Biwako Hall
    ‪10 min walk‬
  • Place, Lake Biwa Canal
    ‪11 min walk‬
  • Place, Mii-dera
    ‪4 min drive‬

Room options

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

8.6 out of 10
Excellent
(21 reviews)
  • Lake view
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room [Non-Smoking] - Lake View (40sqm)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room [Non-Smoking] - Lake View (40sqm)

9.8 out of 10
Exceptional
(7 reviews)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Floor Lumina Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Twin Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Floor Lumina Twin Room(33㎡)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Twin Room(33㎡)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Floor Lumina Twin Room(40㎡)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Twin Room(40㎡)

  • Sleeps 3
  • Free Wi-Fi

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  • Pool
  • Kids’ pool
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 1,005 reviews
The price is NZ$150
9 June - 10 June
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About the area

Otsu

Biwako Hotel puts you in the heart of Otsu, within just a 10-minute stroll of Otsu Port and Biwako Flower Fountain. Highlights at this hotel include 4 restaurants, free self-parking and a bar/lounge. .The buffet restaurant, The Garden, is open for breakfast. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs and bike hire. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free train pick-up service. .Places within a 30-minute walk of this 4-property class Otsu hotel include Lake Biwa Canal and Mii-dera.

What's nearby

  • Biwako Quasi-National Park - 1 min walk - 0.2 km
  • Biwako Hall - 10 min walk - 0.9 km
  • Lake Biwa Canal - 11 min walk - 1.0 km
  • Mii-dera - 4 min drive - 1.9 km
  • Ojigaoka Park - 4 min drive - 2.9 km

Getting around

  • Biwako-Hamaotsu Station - 9 min walk
  • Higashino Station - 9 min drive
  • Osaka (ITM-Itami) - 61 min drive

Restaurants

  • ‪天下ご麺 大津店 - ‬9 min walk
  • ‪モダン・ミール（近江牛グリルバー） - ‬7 min walk
  • ‪旬遊 あゆら - ‬9 min walk
  • ‪Gururi - ‬4 min walk
  • ‪天衣無縫 - ‬8 min walk

About this property

Biwako Hotel

Biwako Hotel offers its guests hot springs, a seasonal outdoor pool, and a children's pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, barbecue grills, and a vending machine are also featured at the business-friendly Biwako Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

  • 175 guestrooms or units
  • 12 levels
  • 4 dining venues
  • Built in 1998
  • Terrace on the roof
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
Biwako Hotel offers 175 accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 2:00 PM to midnight. There are hot springs on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,500 to 5,500 for adults and JPY 1,750 to 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • HOSHI
  • OHMI
  • The Garden

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Hot springs
  • Public bath open from 2:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 12 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Meals are not included in the room rate for children ages 3 years and younger whose stay is included
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3500 to 5500 for adults and JPY 1750 to 2750 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 9:00 AM to 5:00 PM
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu

Frequently asked questions

What is the cancellation policy at Biwako Hotel?

Biwako Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Biwako Hotel?

As of 4 Jun 2026, prices found for a 1-night stay for 2 adults at Biwako Hotel on 15 Jun 2026 start from NZ$220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Biwako Hotel?

Yep, Biwako Hotel has a free self car park.

Does Biwako Hotel have a pool?

Biwako Hotel has a seasonal outdoor pool and a kids' pool. The pool is open 9:00 AM to 5:00 PM (Seasonal outdoor pool open from July to August).

Does Biwako Hotel serve breakfast?

Yeah, buffet breakfast is offered daily between 7 AM and 10 AM.

Is there a free airport shuttle available at Biwako Hotel?

No, Biwako Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Biwako Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Biwako Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Biwako Hotel?

No, pets are not allowed.

Biwako Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 420 out of 675 reviews
Rating 8 - Good. 202 out of 675 reviews
Rating 6 - Okay. 28 out of 675 reviews
Rating 4 - Poor. 13 out of 675 reviews
Rating 2 - Terrible. 12 out of 675 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ming Fai

Liked: Cleanliness, staff & service, amenities
Enjoyed the stay here.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay Breakfast was amazing
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Misty

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and staff with great food options
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good location with great view at reasonable price. Nice lake view public bath.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel on Lake Biwa - lovely rooms with beautiful lake view. Nice onsen and good breakfast 😀
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Excellent shuttle bus transportation to and from the train station.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Jackson

Liked: Amenities
Absolutely delightful experience!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

David N

Liked: Amenities
A wonderful break from sightseeing and a good home base to venture in Kyoto and Osaka
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Aki

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Honcy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful English speaking staffs! Well maintained facilities and building!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Yan Por

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment. See view is beautiful.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Gafyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cruise ship experience. 10/10 Staff & Service. The view from their balcony was breathtaking. Definitely worth it
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.
Stayed 1 night in May 2024
Verified

8/10 Good

Bronwyn

Liked: Cleanliness, staff & service, amenities
The room was spotless and had great views over the harbour. It was a pity there were no chairs to sit on the small balcony. Another chair in the room was needed. The hotel is close to train transport which is why we chose it. We dtayed 4 nights and ate once at the restaurant. The receprion staff were very kind to microwave supermarket meals we purchased.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake view unobstructed

Lake view room worth it huge room . And the hotel onsen has a great view of the lake
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Udo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice, large, twin bedroom facing Lake Biwa. The room had a couch seating area and was still large enough for us to comfortably keep to big suitcases open in the room and easily get around. Breakfast service was good, with a variety of Japanese and Western dishes available. We also used the Club Lounge in the afternoons for tea and in the evenings for drinks and canapés. The staff were excellent, very friendly and professional. The hotel provides shuttle bus service to & from Otsu station plus there is a local tram line within a 5 min walk. The Lake Biwa cruise boat dock is within easy walking distance.
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Yuki

Liked: Staff & service
Disliked: Property conditions & facilities
Normal hotel
Stayed 1 night in Oct 2024
Verified

8/10 Good

Yet man

Liked: Cleanliness, property conditions & facilities, room comfort

A relaxing trip

Nice view Comfortable room Service at lounge ok Food at dinner buffet not ok A walk near the lake a nice experience
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Josephine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service available to and from Otsu station. Spacious room and great public bath.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Wenchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and great view

It’s really happy to stay here. I believe all rooms are facing Biwako. Very good view, it’s our first priority option here.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, easy-to-get to hotel with wonderful lake view; very good place to stay and access Kyoto/Uji etc. The only slight criticism would be the swimming pool - access earlier in the day (from 7:00 am ? and maybe keeping it open later than 17:00) would be highly desirable !!
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Yurie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel upgraded our room so the view was great! Only thing I was disappointed was Onsen. I was expecting a bigger hot tub and better Biwako view from Onsen.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tamsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very attentive staff, although the dining options were quite expensive. Some vegan options would have been perfect! Beautiful views of Lake Biwa from our room, and loved the hotel shuttle bus to and from Otsu station. Thanks!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Patrick

Liked: Staff & service, property conditions & facilities, room comfort
The carpet is dusty. Toilet has smell. The air ventilation is ni good. The room view is good. Breakfast is average. The eggs are watery. It should be cooked more.
Stayed 2 nights in Jan 2025

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