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Henderson Héritage Home

Property class: 2.5

Photo gallery for Henderson Héritage Home

A hotel room with a bed, a desk, a chair, a lamp, a bedside table, and a wall-mounted picture.
A narrow hallway with a wooden floor leading to a door at the end.
A modern kitchen with grey cabinets, a built-in microwave, a stainless steel sink, and a stove.
A modern bathroom with a sink, toilet, and glass-enclosed shower.
A bedroom with a bed, a chair, a desk with a fan, and a window with curtains.

Reviews

4.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Kitchen
The current price is NZ$316
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
132 Henderson Ave, Ottawa, ON, K1N 7P5
  • Place, University of Ottawa
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, Laurier House
    ‪7 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Comfort Double Room

A hotel room with a bed, a desk, a chair, a lamp, a bedside table, and a wall-mounted picture.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

A hotel room with a bed, a desk, a chair, a lamp, a bedside table, and a wall-mounted picture.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

A bedroom with a bed, a chair, a desk with a fan, and a window with curtains.

Comfort Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Ottawa

Henderson Héritage Home places you steps from University of Ottawa and within a 10-minute stroll of Rideau Canal. Highlights at this guest house include in-room kitchens and free WiFi. .This smoke-free guest house offers free WiFi in public areas. .Attractions within a 20-minute walk of this Sandy Hill guest house include Rogers Centre Ottawa and National Arts Centre.
View more Guest houses in OttawaOpens in a new window

What's nearby

  • University of Ottawa - 1 min walk - 0.1 km
  • Rideau Canal - 5 min walk - 0.5 km
  • Laurier House - 7 min walk - 0.6 km
  • Rideau Centre - 10 min walk - 0.9 km
  • Rogers Centre Ottawa - 13 min walk - 1.2 km

Getting around

  • UOttawa Station - 5 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa International Airport (YOW) - 19 min drive

Restaurants

  • ‪Second Cup Café - ‬7 min walk
  • ‪Sandy Hill Community Centre - ‬3 min walk
  • ‪Father & Sons Restaurant - ‬3 min walk
  • ‪Dinette Atomique - ‬6 min walk
  • ‪Happy Goat Coffee Co. - ‬8 min walk

About this property

Henderson Héritage Home

WiFi is free in public spaces.

This Ottawa guest house is smoke free.

  • 8 guestrooms or units
  • No smoking on site
Henderson Héritage Home offers 8 accommodations with air conditioning. This Ottawa guest house provides complimentary wireless Internet access. Kitchens offer stovetops, microwaves and kitchenware and utensils.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchen
  • In-room microwave

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Toaster

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 100
Contactless check-in and check-out are available
Late check-in fee: USD 200 for check-in between 11:00 PM and 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out fee: USD 80

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per person, per stay
  • Cleaning fee: USD 69 per person, per week (varies based on the length of stay).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 100 (subject to availability)
  • Late check-in fee: USD 200 for check-in between 11:00 PM and 12:30 AM
  • Late check-out fee: USD 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property only accepts cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Frequently asked questions

Is there a free airport shuttle available at Henderson Héritage Home?

No, Henderson Héritage Home does not offer an airport shuttle service.

How much does it cost to stay at Henderson Héritage Home?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Henderson Héritage Home on 29 Sept 2026 start from NZ$316, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Henderson Héritage Home?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Henderson Héritage Home?

No, pets are not allowed.

Henderson Héritage Home Reviews

Reviews

4.8
Rating 10 - Excellent. 4 out of 21 reviews
Rating 8 - Good. 2 out of 21 reviews
Rating 6 - Okay. 2 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 11 out of 21 reviews

5.2/10

Cleanliness

4.4/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness
Location is really good. close to food places and UofOttawa. Room was clean; shared bathroom was ok clean. extra parking fees of $45CAD was a surprise.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
small rooms, small shared bathrooms, small shared kitchenette, many rules but no service. no communication with the management. this is a stay of last resort if you can find nothing else for a night or two.
Stayed 20 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and walking distance to downtown
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel cancelled my reservation the day before I was supposed to check, claiming that I was supposed to have paid in advance, which is not what Hotels.com required. It's the worse possible thing that could happen to a traveler--and especially so since every decent hotel in Ottawa is fully booked this week. It will forever give me pause before using Hotels.com again. You should ban that little hotel from your site. Foul, foul, foul.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Booked a room with private bathroom. Description did not say bathroom was not in room. Others were using the bathroom. Messaged the host was told to lock it! Very old poorly kept house. It’s a dorm style for students, and cost me $578 for the night! Do not recommend this place. I did let the property owner know of the bathroom issue they offered to refund me some but have not seen any refund.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t expect to be a guest house
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room available
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
You get a university dorm experience. Shared washroom.
Stayed 1 night in May 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
arrived at the property and the code didnt work. It was 1am, and its so far that i had to spend $50 on a blueline. terrible.
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness
This is rooming house accommodation. While the property was clean, I misunderstood the listing. I thought it was a kitchenette suite. Bathrooms are shared; kitchen is shared. Sleeping rooms are very small. It was quiet, the other guests were very respectful, and the manager was responsive and thoughtful. The name is a bit misleading, as there is not much heritage left in the old house. The location is convenient to the O-train at uOttawa, and buses; it is in a nice old neighbourhood full of students and families, and it is within very easy walking distance of Parliament Hill, as well as Byward Market, if you like walking the city.
Very convenient location next to uOttawa.
10-minute walk to the canal.
Great walking in the area.
Nice old neighbourhood.
Stayed 5 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The merchant grossly misrepresented the safety, cleanliness, and privacy of the property. I booked a 13-night stay for my employee. Upon arrival, the property presented severe health, safety, and privacy violations. My employee felt unsafe and checked out early after 3 nights. I immediately contacted the merchant to notify them of the emergency checkout, detailed the health/safety failures, and requested a refund for the remaining 10 unused nights. The merchant has refused to issue a refund. The listing promised a "private washroom." In reality, the washroom was located across a public hallway and was actively being used by other unknown individuals. The bedroom door has gaps at both the top and the bottom so massive that individuals in the public hallway can look directly into the room. This represents a critical failure to provide a secure or safe environment. The front door molding is peeling and covered in visible black mold. The shower was heavily covered in soap scum and grime upon arrival. The mattress is heavily worn and degraded. The showerhead is broken/unadjustable, pinned tightly against the wall, making the shower unusable. AVOID AT ALL COSTS.
Stayed 13 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner wasn't present, the hose was empty, dark and closed !!! I didn't sleep the night there and wasn't refunded! I want my money back!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The "Host: did not answer the door after I knocked on it and rang the doorbell. The neighbour phoned the "host" for me, and she still refused to open the door saying I had no reservation. That neighbour told me it happens all the time, that they abandon their guests at the door. So I was without a room on a Friday night of a long weekend. Ruined the whole trip.
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Disliked: Amenities
C’est ne pas bon
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Stayed 3 nights in Jan 2026