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Hôtel Chateauneuf Gatineau—Ottawa

3.5 star property
Riverside hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hôtel Chateauneuf Gatineau—Ottawa

Lobby
Lobby sitting area
Premium bedding, pillow-top beds, in-room safe, desk
Business centre
Gym

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$146
includes taxes & fees
11 Jan - 12 Jan 2026

Explore the area

View map
2 Montcalm Street, Gatineau, QC, J8X 4B4
  • Place, Canadian War Museum
    ‪13 min walk‬
  • Place, Canadian Museum of History
    ‪17 min walk‬
  • Place, Rideau Canal
    ‪3 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

7.4 out of 10
Good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed with Sofa bed, Kitchenette

8.2 out of 10
Very good
(69 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

7.4 out of 10
Good
(63 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Kitchen

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Mobility Accessible

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Roll-in Shower

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, Kitchenette

Premium bedding, pillow-top beds, in-room safe, desk

Executive Double Room, Kitchenette

7.6 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

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About the area

Gatineau

At Hôtel Chateauneuf Gatineau—Ottawa you'll be within a 20-minute stroll of Canadian Museum of History and Canadian War Museum. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a microwave in a common area, express check-out and dry cleaning/laundry services. There's also the convenience of self parking. .Places within a 30-minute walk of this 3.5-property class Hull hotel include Rideau Canal and Supreme Court of Canada.

What's nearby

  • Canadian War Museum - 13 min walk - 1.1 km
  • Canadian Museum of History - 17 min walk - 1.4 km
  • Rideau Canal - 3 min drive - 1.5 km
  • Supreme Court of Canada - 4 min drive - 1.9 km
  • Parliament Hill - 6 min drive - 2.6 km

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 18 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Cafe Cloud Forest - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Soif Bar à vin - ‬5 min walk
  • ‪Astoria Bistro Botanique - ‬5 min walk
  • ‪Naples Pizza - ‬4 min walk

About this property

Hôtel Chateauneuf Gatineau—Ottawa

Riverside hotel with 24-hour fitness centre and 24-hour business centre
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 11 meeting rooms. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Chateauneuf Gatineau—Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Gatineau hotel is smoke free.

  • 225 guestrooms or units
  • 14 levels
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Hôtel Chateauneuf Gatineau—Ottawa offers 225 air-conditioned accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Gatineau hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (CAD 18 per night)
  • Limited on-site parking

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (150 centimetre wide door)
  • Roll-in shower (100 centimetre wide)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 14 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 18.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 531963, 2025-11-30

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Gatineau-Ottawa
Crowne Plaza Hotel Gatineau-Ottawa
Crowne Plaza Gatineau-Ottawa Quebec
Gatineau Holiday Inn
Holiday Inn Gatineau
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau Ottawa
Plaza De La Chaudiere Gatineau
Hotel Plaza de la Chaudiere Hotel
Hotel Plaza de la Chaudiere Gatineau
Crowne Plaza Gatineau Ottawa an IHG Hotel
Hotel Plaza de la Chaudiere Hotel Gatineau

Frequently asked questions

Is parking available at Hôtel Chateauneuf Gatineau—Ottawa?

Yep, Hôtel Chateauneuf Gatineau—Ottawa has an uncovered self car park for CAD 18.00 per night. A self car park is also available, for a fee. Onsite parking is limited.

How much does it cost to stay at Hôtel Chateauneuf Gatineau—Ottawa?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Hôtel Chateauneuf Gatineau—Ottawa on 11 Jan 2026 start from NZ$145.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hôtel Chateauneuf Gatineau—Ottawa?

No, Hôtel Chateauneuf Gatineau—Ottawa does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Chateauneuf Gatineau—Ottawa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hôtel Chateauneuf Gatineau—Ottawa?

No, pets are not allowed.

Hôtel Chateauneuf Gatineau—Ottawa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 401 out of 1041 reviews
Rating 8 - Good. 286 out of 1041 reviews
Rating 6 - Okay. 182 out of 1041 reviews
Rating 4 - Poor. 92 out of 1041 reviews
Rating 2 - Terrible. 80 out of 1041 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thi ngoc diem

Stayed 2 nights in Sep 2025

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Aniefiok Sunday

Stayed 2 nights in Aug 2025

10/10 Excellent

Donald

Stayed 1 night in Sep 2025

10/10 Excellent

Ashitosh

Stayed 1 night in Sep 2025

10/10 Excellent

Sean

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

6/10 Okay

Victoria

Travelled with group
Disliked: Cleanliness
Loved the location of the hotel. As for the hotel itself, especially the cleanliness level of the room, needs improvement. Saw blood or dirt spots on the hallway walls outside our room, and then more very red looking spots in the inside of our hotel room.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

NICHOLAS

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had a nice stay, building could use an update. The breakfast option was good and had great staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Howard, Toronto

Stayed 1 night in Sep 2025

10/10 Excellent

Akash

Stayed 1 night in Sep 2025

10/10 Excellent

Sarangan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jo-Anne

Travelled with partner
Liked: Cleanliness
Still under renovation. Good location, park nearby, nice restaurant close by
Stayed 2 nights in Sep 2025

6/10 Okay

Sunny

Stayed 1 night in Sep 2025

8/10 Good

Yann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Howard, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Darren

Travelled with group
Liked: Cleanliness, staff & service, amenities
Older building but rooms are still good for a short stay. No Air conditioning. Clean and large rooms. I’d stay here again for the money spent.
Stayed 1 night in Sep 2025

2/10 Terrible

Oshitha maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Jitendra

Travelled with family
Disliked: Staff & service
No parking at the hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Marie-Christine

Was ok
Stayed 2 nights in Sep 2025

8/10 Good

SULEI

Stayed 1 night in Sep 2025

6/10 Okay

Scott, Calgary

Disliked: Staff & service, amenities
The room was quite nice. But the general level of service and attitude of the staff (especially the girl working the front desk!) was pretty poor. Either she does not like job or she does not like dealing clients or people because she is just abrupt, impolite and generally helpful and unfriendly. I was there for about 8-9nights. The safety deposit box in my room did not function and the service man could not change the batteries properly or get it working when he tried to fix on the first day. Then he left and never back. I requested the repair 3x and nothing was done. The exercise room is quite nice and well equipped. I used it repeatedly but the electronic display on the rowing machine did not work. Again I requested it be repaired 3x and no action was taken to my knowledge. The hotel seems fairly empty. The cafe/bar was never attended or opened. The breakfast staff were generally unfriendly. It just seems like a hotel I decline. The pool was not accessible and is under repair. And they don’t know when it will be reopened and don’t seem to care to find out. I probably would not stay there again (if nothing else just avoid the unfriendly front desk girl).
Stayed 7 nights in Aug 2025

6/10 Okay

ALI

Disliked: Amenities
Minimal service and accomodations.
Stayed 1 night in Sep 2025

10/10 Excellent

ANET

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Mary M

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025