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Hôtel Chateauneuf Gatineau—Ottawa

3.5 star property
Riverside hotel with 24-hour fitness centre and 24-hour business centre

Photo gallery for Hôtel Chateauneuf Gatineau—Ottawa

Lobby
Lobby sitting area
Fridge, microwave, coffee/tea maker
Gym
Fridge, microwave, coffee/tea maker

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$145
includes taxes & fees
2 Nov - 3 Nov

Explore the area

View map
2 Montcalm Street, Gatineau, QC, J8X 4B4
  • Place, Canadian Museum of History
    ‪17 min walk‬
  • Place, Parliament Hill
    ‪4 min drive‬
  • Place, Byward Market Square
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

7.2 out of 10
Good
(33 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Kitchenette

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room, 1 King Bed with Sofa bed, Kitchenette

8.2 out of 10
Very good
(67 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Double Beds

7.4 out of 10
Good
(63 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed, Kitchen

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Kitchen

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed, Kitchen

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

Executive Room, 1 King Bed, Mobility Accessible, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Mobility Accessible

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Roll-in Shower

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, Kitchenette

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Double Room, Kitchenette

7.4 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • Sleeps 4
  • 2 Double Beds

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About the area

Gatineau

At Hôtel Chateauneuf Gatineau—Ottawa you'll be within a 20-minute stroll of Canadian Museum of History and Canadian War Museum. Highlights at this hotel include a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a microwave in a common area, express check-out and dry cleaning/laundry services. There's also the convenience of self parking. .Places within a 30-minute walk of this 3.5-property class Hull hotel include Rideau Canal and Supreme Court of Canada.

What's nearby

  • Canadian War Museum - 13 min walk - 1.1 km
  • Canadian Museum of History - 17 min walk - 1.4 km
  • Parliament Hill - 4 min drive - 2.6 km
  • Casino du Lac Leamy - 4 min drive - 3.7 km
  • Byward Market Square - 5 min drive - 3.3 km

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 18 min drive
  • Ottawa International Airport (YOW) - 22 min drive

Restaurants

  • ‪Cafe Cloud Forest - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Soif Bar à vin - ‬5 min walk
  • ‪Piz'za-za - ‬8 min walk
  • ‪Astoria Bistro Botanique - ‬5 min walk

About this property

Hôtel Chateauneuf Gatineau—Ottawa

Riverside hotel with 24-hour fitness centre and 24-hour business centre
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 11 meeting rooms. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Chateauneuf Gatineau—Ottawa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Gatineau hotel is smoke free.

  • 225 guestrooms or units
  • 14 levels
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Beauty salon
  • ATM
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Hôtel Chateauneuf Gatineau—Ottawa offers 225 air-conditioned accommodations with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Gatineau hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (CAD 18 per night)
  • Limited on-site parking

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (150 centimetre wide door)
  • Roll-in shower (100 centimetre wide)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 14 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 18.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 531963, 2025-11-30

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Gatineau-Ottawa
Crowne Plaza Hotel Gatineau-Ottawa
Crowne Plaza Gatineau-Ottawa Quebec
Gatineau Holiday Inn
Holiday Inn Gatineau
Holiday Inn Plaza La Chaudiere Hotel Gatineau
Crowne Plaza Gatineau-Ottawa Hotel
Crowne Plaza Gatineau Ottawa
Plaza De La Chaudiere Gatineau
Hotel Plaza de la Chaudiere Hotel
Hotel Plaza de la Chaudiere Gatineau
Crowne Plaza Gatineau Ottawa an IHG Hotel
Hotel Plaza de la Chaudiere Hotel Gatineau

Frequently asked questions

Is parking available at Hôtel Chateauneuf Gatineau—Ottawa?

Yep, Hôtel Chateauneuf Gatineau—Ottawa has an uncovered self car park for CAD 18.00 per night. Onsite parking is limited.

How much does it cost to stay at Hôtel Chateauneuf Gatineau—Ottawa?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at Hôtel Chateauneuf Gatineau—Ottawa on 2 Nov 2025 start from NZ$144.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hôtel Chateauneuf Gatineau—Ottawa?

No, Hôtel Chateauneuf Gatineau—Ottawa does not offer an airport shuttle service.

What time are check-in & check-out at Hôtel Chateauneuf Gatineau—Ottawa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hôtel Chateauneuf Gatineau—Ottawa?

No, pets are not allowed.

Reviews

Hôtel Chateauneuf Gatineau—Ottawa Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 362 out of 1010 reviews
Rating 8 - Good. 289 out of 1010 reviews
Rating 6 - Okay. 182 out of 1010 reviews
Rating 4 - Poor. 100 out of 1010 reviews
Rating 2 - Terrible. 77 out of 1010 reviews

Reviews

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, staff & service
Great hotel for the price and location. We were there for a few days and used it as our base to see the area. The hotel looks like it is going through a reno as there was no restaurant and you can tell in its day, it would have been a stunning hotel. We enjoyed the room and had no issues so really surprised at all the issues other reviews say people are having. We would stay again.
Stayed 2 nights in Jun 2025

6/10 Okay

ponsard

Stayed 1 night in Jul 2025

8/10 Good

Bruce

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It is adorable accommodation. The stuff are very friendly. The hotel is little old. Elevator is nearly broken condition. The first room we checked in has human hair on the pillow and the shabby cheap TV is broken. We are told the TV has only one French channel. The staff helps us switch to a new room. It is not good either. We Found human hair on both beds. We asked the front desk to deliver clean bedding to the room. W change them ourselves. The tv has more tv channels. Don’t know who is true.
Stayed 3 nights in Jul 2025

6/10 Okay

Mary Jhean

Liked: Cleanliness
When we came to our room, it was hot inside. We tried working on the air condition but seemed to not work at all. We called the desk, sent us the guy to fix it but did not. He left, told us he is coming back but didn’t see him again. I went down to the desk, told them about it, the lady at the reception asked us to move to another room. She kind of gave me an attitude, I took the key and went back to our room and moved to another room. Room is very spacious, nice kitchenette and big shower. The view was amazing… lake view. The corner chair though is not nice at all, very old, has
Stayed 1 night in Jul 2025

6/10 Okay

Avinash

Liked: Cleanliness, staff & service
The hotel staff is excellent, location is also perfect and well connected with public transportation.The hotel need maintenance.
Stayed 1 night in Jul 2025

4/10 Poor

Silvana

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff members were friendly and helpful. The place is under renovation, so facilities are not available. There was a strong smell like humidity mixed with cigarettes that slowly disappeared the second night. The elevators were not working properly (shaking and making noise) it was scary.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Staff & service, amenities
Le lit manquait des draps lourds comme des douilletes. J'ai eu froid pendant la nuit. autre que cela, le lit était très confortable
Stayed 2 nights in Jul 2025

2/10 Terrible

ahmed

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ac was down, elevator was sketchy, all felt old (1950’s) and the bed what cracking non stop
Stayed 1 night in Jul 2025

10/10 Excellent

Kitty

Stayed 2 nights in Jul 2025

6/10 Okay

Justin

Stayed 2 nights in Jul 2025

10/10 Excellent

Abul hasan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything good
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Ifede

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Janine

Liked: Cleanliness, room comfort
The main areas were more dated than the photos, but I was pleasantly surprised with the room. The room was amazing the only complaint I have is because the window had been broken and repaired there was a lot of moisture in the window which blocked the view
Stayed 1 night in Jul 2025

2/10 Terrible

Selma

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Poor service
Stayed 2 nights in Jul 2025

10/10 Excellent

Kandarp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Wai Wan Vivian

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check your bill at the check out. They try to bill items to your room without your knowledge. Had to wait 30 minutes for the manager to come to take food charges off our bill.
Stayed 6 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, highly recommended.
Stayed 1 night in Jul 2025

8/10 Good

Jo

Liked: Cleanliness, property conditions & facilities
Beautiful hotel in the best location between Gatineau Qc and ottawa... property is renovating, so no pool acces or restaurant. However, the rooms are spacious and clean.. Can wait to go back when fully renovated. Highly recommended
Stayed 4 nights in Jun 2025

6/10 Okay

Jamil

Travelled with family and small children
Disliked: Property conditions & facilities
The noise of the elevator was horrible...we spent the night awake trying to sleep because of the elevator noise. We were disappointed 😪
Stayed 1 night in Jul 2025

4/10 Poor

Diana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good: the view of the river is gorgeous, the kitchenette is convenient (once it was working), grocery store walking distance Bad: The air conditioner in our first room didn't work, they moved us to another, where it also didn't work, but we couldn't be bothered moving again since we suspected it would be the same again, so we just dealt with it. It sat around 23 the whole week even though we had it set lower. When we tried to unpack groceries we realized the fridge and microwave weren't working, maintenance came and had to go turn on the breakers. Outlet in kitchen and bathroom still didn't work, but at least the fridge and microwave did. The elevators shake and make concerning noises. Housekeeping ignored our room even though we hung the "please clean" sign, so keep in mind they'll only clean it if you specifically ask at the front desk. Parking is underground but not owned by the hotel, you pay separately in a machine every day that for some reason ends at midnight. And they was a pungent smell of urine by the door. Overall: You get what you pay for - price is low for a reason.
Stayed 4 nights in Jul 2025

6/10 Okay

Hai wen

Travelled with family
The elevator is too old and makes a lot of noise which makes people feel unsafe.
Stayed 1 night in Jul 2025

10/10 Excellent

Henry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Highly recommended
Stayed 3 nights in Jul 2025

6/10 Okay

Constantine

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Vicka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025