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Sheraton Ottawa Hotel

Property class: 4

Photo gallery for Sheraton Ottawa Hotel

A modern lobby with a central staircase, leather seating, and a patterned carpet.
A modern hotel room with a grey sofa, a dining table with blue chairs, a small round table, and a large abstract painting on the wall.
A modern lobby with a reception desk, seating area, and a staircase with a wooden finish.
A modern interior with a fireplace, wooden shelves, and a large abstract painting.
A Sheraton hotel with a modern design, featuring a prominent brick facade and multiple balconies.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is NZ$306
includes taxes & fees
10 Oct - 11 Oct

Explore the area

View map
150 Albert St, Ottawa, ON, K1P5G2
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪7 min walk‬
  • Place, Rogers Centre Ottawa
    ‪8 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a chair, a small table, and a lamp.

Room, 1 King Bed

9.2 out of 10
Wonderful
(152 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Double Beds

A hotel room with two beds, a chair, a small table, and a lamp.

Room, 2 Double Beds

8.6 out of 10
Excellent
(111 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Room, 2 Double Beds, Executive Level

A hotel room with two beds, a chair, a small table, and a lamp.

Executive Room, 2 Double Beds, Executive Level

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Executive Level

A hotel room with a large bed, a chair, a small table, and a lamp.

Executive Room, 1 King Bed, Executive Level

9.0 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the area

Ottawa

Sheraton Ottawa Hotel puts you in the heart of Ottawa, within just a 10-minute stroll of Rideau Canal and Parliament Hill. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Carleton Grill, is open for breakfast and dinner. Sasha's Lounge is the hotel's own bar, serving drinks along with light fare. 829 square feet (77 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown Ottawa hotel include Rideau Centre and Rogers Centre Ottawa.

What's nearby

  • Rideau Canal - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km
  • Rideau Centre - 8 min walk - 0.7 km
  • Rogers Centre Ottawa - 8 min walk - 0.7 km
  • Byward Market Square - 11 min walk - 1.0 km

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Bier Markt - ‬2 min walk
  • ‪A&W Canada - ‬2 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Le Moulin de Provence - ‬3 min walk

About this property

Sheraton Ottawa Hotel

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 10 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 829 square feet (77 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Sheraton Ottawa Hotel. Parking is available for a fee.

This 4-star Ottawa hotel is smoke free.

  • 236 guestrooms or units
  • 17 levels
  • 829 sq ft of conference space
  • 77 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (CAD 40 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 19 to 26 for adults and CAD 9.50 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 829 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 19

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: CAD 75.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 May to 11 September:
  • Dining venue
The property will be renovating from 26 June 2026 to 31 May 2028 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 40 per day (in/out privileges)
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Ottawa

Ottawa Sheraton

Ottawa Sheraton Hotel

Sheraton Hotel Ottawa

Sheraton Ottawa

Sheraton Ottawa Hotel

Sheraton Ottawa Hotel Hotel

Sheraton Ottawa Hotel Ottawa

Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

What is the cancellation policy at Sheraton Ottawa Hotel?

Sheraton Ottawa Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton Ottawa Hotel?

As of 12 Sept 2026, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on 10 Oct 2026 start from NZ$306, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton Ottawa Hotel?

Yep, Sheraton Ottawa Hotel has valet parking with in/out privileges for CAD 40 per day.

What makes Sheraton Ottawa Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton Ottawa Hotel.

Is Sheraton Ottawa Hotel family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Sheraton Ottawa Hotel is a hit with families.

Does Sheraton Ottawa Hotel serve breakfast?

Sure does, buffet breakfast is served weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sheraton Ottawa Hotel?

No, Sheraton Ottawa Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton Ottawa Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner. The dining venue is closed seasonally each year from May 1 until September 11.

What time are check-in & check-out at Sheraton Ottawa Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sheraton Ottawa Hotel?

No, only service animals are allowed.

Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1050 reviews
Rating 8 - Good. 271 out of 1050 reviews
Rating 6 - Okay. 85 out of 1050 reviews
Rating 4 - Poor. 33 out of 1050 reviews
Rating 2 - Terrible. 34 out of 1050 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and everything you need in a great hotel.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

KASTUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff at breakfast and the bar
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Zhuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff, spacious room.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly, silent and clean room.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Kelly Grace

Liked: Cleanliness, property conditions & facilities
Breakfast was great and the dining room staff were extremely friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great couple retreat in Ottawa
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food in restaurant was good
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff.
Stayed 1 night in May 2026
Verified review

8/10 Good

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located and clean. The staff is excellent and the food was excellent. The hotel Needs an update, it’s a bit dated. Overall I would recommend the hotel
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff is amazing always ready to help. The breakfeast was excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tim

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive by the service of reception and valet parking.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Morten

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms are fairly spacious. BUT extremely worn out. In particular the bathroom.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking was simple and hotel staff was welcoming and kind. The room (double queen) was spacious and the beds were very comfy.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Parliament Buildings
Stayed 2 nights in May 2026
Verified review

8/10 Good

pascal

Liked: Cleanliness, staff & service, amenities
Staff very nice, valet parking was really appreciated and easy, breakfast was delicious, rooms and hotel were very clean and well situated. Only negative comment would be that the rooms would need a little refresh. Overall, we had a great time.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Laketah

Nice accommodations.
Verified review

10/10 Excellent

Marisa

Liked: Amenities
Clean room and nice staff.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Rod

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Rossana

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and courteous and the room was very clean.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Wan Yee Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave me a free breakfast to apologize for the delay in getting the room ready for me. Excellent service!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

KAREN

Liked: Cleanliness, amenities, property conditions & facilities
yes the room was spotless and staff where very helpful
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and friendly. The chair and ottoman in the room was perfect for reading my book, the bed and pillows were so comfortable and the room size was spacious to enjoy a relaxing stay cation with my husband.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
it was a peaceful hotel
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service
The staffer actually pretty good very kind. It is difficult to reach all places if you need assistance as I do. The hotel is a little bit in need of renovation and they say they're going to be doing it soon.
Stayed 1 night in May 2026