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Aparthotel

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

3.5 star property
Art Deco aparthotel in Ottawa with a fitness centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

View map
377 Rue O'Connor Street, Ottawa, ON, K2P 2M2
  • Place, Elgin Street
    ‪2 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Place, University of Ottawa
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪18 min drive‬

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About the area

Ottawa

At Sonder by Marriott Bonvoy The O'Connor Apartments Downtown you'll be within a 20-minute stroll of popular places like Rideau Canal and Parliament Hill. Highlights at this Art Deco aparthotel include in-room kitchens. .Each apartment is individually furnished and features a flat-screen TV with digital channels, along with a coffee/tea maker, a hairdryer and an iron/ironing board. In-room dining is easy with a kitchen that comes equipped with a fridge, a stovetop and a dishwasher. Designer toiletries and a wardrobe or cupboard are also available. Housekeeping is available on request. .This smoke-free aparthotel offers free WiFi in public areas and a fitness centre, and has concierge services. Added amenities include laundry facilities, luggage storage and a lift. There's also the convenience of self parking. .Attractions within a 30-minute walk of this 3.5-property class Centretown aparthotel include University of Ottawa and Byward Market Square.
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What's nearby

  • Rideau Canal - 5 min walk - 0.5 km
  • University of Ottawa - 15 min walk - 1.3 km
  • Rogers Centre Ottawa - 16 min walk - 1.4 km
  • Parliament Hill - 20 min walk - 1.7 km
  • Byward Market Square - 5 min drive - 1.9 km

Getting around

  • Ottawa, ON (XDS-Ottawa Train Station) - 5 min drive
  • Parliament Station - 14 min walk
  • Ottawa International Airport (YOW) - 17 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Lieutenant's Pump - ‬5 min walk
  • ‪Elgin Street Diner - ‬4 min walk
  • ‪Flora Hall Brewing - ‬5 min walk
  • ‪Pizza Nerds - ‬4 min walk

About this property

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown

Art Deco aparthotel in Ottawa with a fitness centre
As a guest of Sonder by Marriott Bonvoy The O'Connor Apartments Downtown, you'll find a fitness centre, concierge services, and laundry facilities. WiFi is free in public spaces. Parking is available for a fee.

This 3.5-star Ottawa aparthotel is smoke free.

  • 128 guestrooms or units
  • Built in 1991
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • No smoking on site
Sonder by Marriott Bonvoy The O'Connor Apartments Downtown offers 128 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Accommodation at this 3.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, kitchenware and utensils and dishwashers.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. 42-inch flat-screen televisions come with digital channels. Housekeeping is offered on request and change of towels can be requested.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 22 per night)

Family friendly

  • Free cot

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Oven
  • Paper towels

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Streaming services

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage

Things to do

  • Foosball table
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 128 units
  • Art Deco architecture
  • Built in 1991
  • Housekeeping (on request)
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 22 per night
  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Frequently asked questions

What is the cancellation policy at Sonder by Marriott Bonvoy The O'Connor Apartments Downtown?

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sonder by Marriott Bonvoy The O'Connor Apartments Downtown?

Yep, Sonder by Marriott Bonvoy The O'Connor Apartments Downtown has a covered self car park for CAD 22 per night.

Is Sonder by Marriott Bonvoy The O'Connor Apartments Downtown family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Sonder by Marriott Bonvoy The O'Connor Apartments Downtown is a hit with families.

Is there a free airport shuttle available at Sonder by Marriott Bonvoy The O'Connor Apartments Downtown?

No, Sonder by Marriott Bonvoy The O'Connor Apartments Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Sonder by Marriott Bonvoy The O'Connor Apartments Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonder by Marriott Bonvoy The O'Connor Apartments Downtown?

No, only service animals are allowed.

Sonder by Marriott Bonvoy The O'Connor Apartments Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 768 out of 1233 reviews
Rating 8 - Good. 276 out of 1233 reviews
Rating 6 - Okay. 96 out of 1233 reviews
Rating 4 - Poor. 42 out of 1233 reviews
Rating 2 - Terrible. 51 out of 1233 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Yash

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and quiet
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sonder O’Connor has now become our go-to place when we’re in Ottawa. We chose it originally because it is close to our son and daughter-in-law. But we quickly realized that we liked the rooms (we’ve had both the single and the apartment style), the location beside the Museum of Natural History and the easy walk to Elgin Street.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karel

Liked: Cleanliness, property conditions & facilities
Having to buy a card to have the privilege to do laundry is not acceptable when you consider that you get free laundry pods and machine use at the other hotel 10 minutes away.
Stayed 15 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities
Techical glitches that's not reliable
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
Digital inconvenience
Stayed 2 nights in Aug 2025

8/10 Good

Pierre

Liked: Cleanliness, room comfort

Comfortable Stay

Place was comfy and easy to access. Would have been nice to have some water bottles, and the carpet was a little dirty. Also, never found the card they said was in the room with the wifi details.
Stayed 2 nights in Aug 2025

10/10 Excellent

ray

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Apartment layout well thought out and efficient. No way to turn down AC. Parking area is difficult to navigate.
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Other then not getting a pre arrival email and having to follow up by calling as my messages were not being responded too. Once I got that sorted out it was great. Everything else was very enjoyable
Stayed 1 night in Aug 2025

10/10 Excellent

Thom

Liked: Cleanliness, room comfort

A good spot

Very convenient, parking easy, only very minor issue, soap bar too small and poor quality
Stayed 2 nights in Jul 2025

10/10 Excellent

Viveca

Liked: Cleanliness, property conditions & facilities
Wonderful place ---close to immediate restaurants especially 24 hour Elgin Street Diner. Shopping downtown will require transportation or 15-20 min. walk. Parking was awesome and immediate to room access. Front Desk assistance was friendly and very helpful. Apt. was very clean and very comfortable--- with good supplies. We will stay again.
Stayed 2 nights in Jul 2025

2/10 Terrible

Claudia

Stayed 2 nights in Jul 2025

10/10 Excellent

Hal

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable fully-equipped (fridge, induction stove top, convection oven, microwave, dishwasher, utensils and dishes) with room climate control. Indoor and outdoor common areas, meeting rooms, work spaces, gym, games room and laundry facility. In the heart of downtown Ottawa, close to dining, shopping, museums, etc.
Stayed 2 nights in Jul 2025

4/10 Poor

Sara

Business traveller
"View" to a concrete painted wall with a mural... some of the electrical outlets didnt work so only the one kitchen overhead light worked. Need softer window coverings in addition to the blackout roll down as light leaks around. Overall adequate but might not stay again. Having all the ammenities in unit was nice for a longer stay.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Okay stay

Photos of property are not accurate. This is an old hotel that has been semi updated, not a condo. Still has outdated features and rooms are severely lacking storage. The full kitchen was convenient. Onsite parking is very tight, cannot park with anything larger than a small SUV. Decent location but can be noisy at night, hotel did provide ear plugs.
Stayed 2 nights in Jul 2025

8/10 Good

Andres

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, good price. Small kitchen
Stayed 2 nights in Jun 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved having a stove top and dishes! Also loved the fact, that the parking is right beside the Sonder, with elevator access!
Stayed 1 night in Jul 2025

10/10 Excellent

Dawn

Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Rohan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Cristina

Travelled with group
Disliked: Amenities
I found that the pictures online don’t match too well the inside. There was a lot of stuff that was not cleaned in our room areas in the bathroom were dirty. Walls in the bedroom had fingerprints from Cheetos of some sort or just dirty hands.I don’t like the fact that I couldn’t just call the front desk because the rooms do not have a phones. I had to use my cell phone to call anywhere local because I’m not from Ottawa so I will be charged for that. I don’t really like that. I had to go on a chat when I had issues with the room because I had to wait longer than it should have to have the issues resolved. I also asked for an extra blanket and they didn’t have extra blankets available, which I find odd, because why wouldn’t you have extras? You have a fold out couch as an option that had no blankets on it so in that case and they don’t have extra bedding, they shouldn’t promote it as a spot to sleep. The pullout couch was also very uncomfortable. You can feel every single pool through that thin mattress. Maybe it was because all they gave me was a sheet to cover myself with. I also did not like the fact that I had to pay extra to check in early and when I arrived to check in early, even though I had paid already, they told me that they never received the request and my room wasn’t ready. I had to still wait and I was never offered any compensation at least for half of what I paid even though they never had me in on time for what I had paid for and I think that’s ridiculous.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sondor at The O'Connor is so secure, clean and well-maintained. Our studio apartment was very comfortable and equipped with everything we needed for our four night stay. We have already recommended it to others and we would not hesitate to stay there the next time we visit our family and friends in Ottawa.
Stayed 4 nights in Jul 2025