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Serra Palace Hotel

Property class: 3.5

Photo gallery for Serra Palace Hotel

A rooftop pool with lounge chairs and a view of mountains.
A stone wall, a tiled pathway, and a purple flower in front of a building with a red wall.
A hotel room with a bed, two bedside tables, a nightstand, and two abstract paintings on the wall.
A modern gym with treadmills, a weight machine, and large windows.
A patio with a round table and four wicker chairs, an umbrella, and a view of palm trees and mountains.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is NZ$159
includes taxes & fees
6 Sept - 7 Sept

Explore the area

View map
Rua Jose Pereira Sobrinho, 350, Ouro Branco, MG, 36420-000
  • Place, Itatiaia State Natural Monument
    ‪17 min drive‬
  • Place, Imagem e Memoria Museum
    ‪29 min drive‬
  • Place, Tiradentes Square
    ‪46 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a window with curtains.

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

A hotel room with a bed, a desk, a chair, a wardrobe, and a window with curtains.

Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with two single beds, wooden flooring, a wardrobe, and a window with sheer curtains.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

A hotel room with a bed, two nightstands, a wooden headboard, and two abstract paintings on the wall.

Superior Double or Twin Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room

A hotel room with a bed, two bedside tables, a nightstand, and two abstract paintings on the wall.

Superior Single Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Superior Triple Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

About the area

Ouro Branco

Serra Palace Hotel puts you in the centre of Ouro Branco, 12.3 km (7.7 mi) from Itatiaia State Natural Monument and 22.5 km (14 mi) from Mother Of Our Lady Of Conception. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Serra Palace, serves Regional cuisine and is open for breakfast, lunch and dinner. 2422 square feet (225 square metres) of event facilities include a meeting room and a conference centre. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and a garden. Each morning free breakfast is served. .Places within a 30-minute drive of this 3.5-property class Ouro Branco hotel include Sanctuary of Bom Jesus do Congonhas and Imagem e Memoria Museum.

What's nearby

  • Itatiaia State Natural Monument - 17 min drive - 14.5 km
  • Imagem e Memoria Museum - 29 min drive - 27.2 km
  • Mother Of Our Lady Of Conception - 30 min drive - 27.5 km
  • Federal University of Ouro Preto - 42 min drive - 36.9 km
  • Tiradentes Square - 46 min drive - 40.1 km

Getting around

  • Belo Horizonte (CNF-Tancredo Neves Intl.) - 133 min drive

Restaurants

  • ‪House of Beer - ‬2 min drive
  • ‪Restaurante Trem Mineiro - ‬17 min walk
  • ‪Caminho Do Ouro - ‬11 min walk
  • ‪Hamburgueria 182 - ‬20 min walk
  • ‪Restaurante Papiru's - ‬17 min walk

About this property

Serra Palace Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 2422 square feet (225 square metres) and includes a conference centre. Barbecue grills, multilingual staff, and a garden are also featured at the business-friendly Serra Palace Hotel.

Smoking is allowed in designated areas at this 3.5-star Ouro Branco hotel.

  • 80 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2422 sq ft of conference space
  • 225 sq. m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Conference centre
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Serra Palace Hotel offers 80 air-conditioned accommodations with minibars and a safe. 24-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Ouro Branco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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4.7 out of 5, Exceptional, 157 reviews
The price is NZ$116
includes taxes & fees
6 Sept - 7 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Serra Palace

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Conference centre (2,422 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Accessibility

  • No lift

More

  • 2 buildings
  • 2 floors
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Serra Palace Hotel Ouro Branco
Serra Palace Ouro Branco
Serra Palace
Serra Palace Hotel Hotel
Serra Palace Hotel Ouro Branco
Serra Palace Hotel Hotel Ouro Branco

Frequently asked questions

What is the cancellation policy at Serra Palace Hotel?

Serra Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Serra Palace Hotel?

As of 5 Sept 2026, prices found for a 1-night stay for 2 adults at Serra Palace Hotel on 6 Sept 2026 start from NZ$159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Serra Palace Hotel serve breakfast?

Yep, complimentary buffet brekkie is offered daily between 7 AM and 9 AM.

Is there a free airport shuttle available at Serra Palace Hotel?

No, Serra Palace Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Serra Palace Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Serra Palace Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Serra Palace Hotel?

No, pets are not allowed.

Serra Palace Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 108 reviews
Rating 8 - Good. 37 out of 108 reviews
Rating 6 - Okay. 10 out of 108 reviews
Rating 4 - Poor. 7 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel not in a very good condition but very friendly and helpful personal.
Stayed 1 night in May 2026
Verified review

6/10 Okay

nilo

Liked: Staff & service
Under renovation.
Stayed 3 nights in Nov 2024
Verified review

4/10 Poor

Maria Eliza

Disliked: Cleanliness, amenities
Para começar as fotos são muito antigas. O hotel não está em bom estado. A recepção está horrível, os corredores estão mal pintados. As acomodações estão muito ruins: portas mal pintadas e fechadura extremamente frágil e vulnerável, ar-condicionado em baixo da bancada, banheiro com teto descascando. TV antiga (não pega streaming), nenhuma luz de apoio ao lado da cama, sem lençol de cobrir, somente uma colcha de piquet
As maçanetas estão bambas e as chaves são antigas
O ar condicionado fica em baixo de uma bancada e não tem controle, impossível para idosos acessarem o equipamento
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Humberto

Liked: Cleanliness, staff & service, amenities
O quarto é bom, porém os metais do banheiro estão desgastados pelo uso. A bacia chegou a dar sinais de entupimento, porém foi resolvido naturalmente.
Stayed 2 nights in Dec 2025
Verified review

4/10 Poor

MAX R

Liked: Cleanliness
Hotel precisa urgente de gerenciamento, muito ruim atendimento, quartos mal conservados , sem manual de informação de ramais etc, frigobar não funcionava, tv horrível, restaurante atendimento demorado e falta informação em tudo. O hotel tem boa estrutura porém falta gestão.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Carina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uma boa opção em Ouro Branco.

Quarto limpo, banheiro razoável. Ótima equipe de funcionários.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Aldo César Andrade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

experiencia

Gostei de tudo-
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Lilian

Liked: Cleanliness, staff & service
Disliked: Room comfort

Fraco

Toalhas horriveis. Banheiro sem circulação de ar. Café da manhã muito fraco. Localização tb nao eh das melhores. O atendimento eh ok. O quarto eh limpo e espaçoso. Nao tem ar condicionado.
Stayed 2 nights in May 2024
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Várias Moscas e Mosquitos nos alimentos

A estrutura física do hotel em sí é boa mas não vale a pena se hospedar aqui: PÉSSIMA EXPERIÊNCIA. O café da manhã é um verdadeiro cenário de horror: O café é servido em uma "mesa" aberta e, por isso, dezenas de mosquitos e moscas ficam sobre os alimentos. Praticamente todos os alimentos continham moscas. Falta de higiene total. Fotografei e filmei os mosquitos/moscas nos alimentos e passei o caso à recepção e à gerência do hotel que, como medida, apenas colocaram um ventilador no dia seguinte no local para "espantar" os mosquitos e que, obviamente, não resolveu o problema, uma vez que no dia seguinte haviam moscas/mosquitos nos alimentos. Essa situação é inadmissível pois além de não ser higiênico, contribui para a transmissão de doenças. Como se não bastasse o cenário de horror com as moscas/mosquitos no café da manhã, uma aranha desceu do lustre do teto do quarto e caiu sobre a cama e tive que matá-la. Além disso constatei os seguintes pontos negativos: 1- Ausência de secador de cabelo no banheiro. 2 - Chuveiro com pouca pressão hídrica. 3 - As cortinas (cortina e black out) são pequenas para o tamanho da janela e, ao amanhecer, o quarto fica bem claro impossibilitando dormir satisfatoriamente. 4 - No quarto havia apenas um lençol e uma manta branca bem fina para cobrir (não havia edredom/cobertor disponível no quarto) e por isso senti frio durante a noite. 5 - A piscina é pequena e fica em frente a área do café da manhã comprometendo a privacidade do hóspede.
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma boa estrutura e quartos espaçosos. Pontos positivos: Quarto espaçoso, estacionamento grande e bons preços de lavanderia. Pontos negativos: Chuveiro ruim (sai pouca água e muito espalhada), piscina que fica quase dentro do restaurante e café da manhã que apesar de muita variedade, não parece ser renovado todos os dias.
Stayed 6 nights in Jan 2024
Verified review

4/10 Poor

Gerson

Avaliacao

Portaria : funcionario mal arrumado com roupa suja atendendo no balcao. Foi comunicado que telefone do quartobestava estragado mas nada foi feito nos outros dias de estadia Comida mal feita, carne dura , nao era picanha mas foi vendida como tal. Vaso sanitario com descarga vazando.ovo do cafe da manha pessimo...
Stayed 4 nights in Oct 2023
Verified review

8/10 Good

wilson gomoes viera

Disliked: Room comfort

Lazer

Foi boa !!!
Stayed 3 nights in Oct 2023
Verified review

4/10 Poor

Gedison

Disliked: Cleanliness

Decepção

Absurdo, barata no quarto, pedimos para limpar o quarto apos matarmos a barata, e somente dois dias depois que foram tirar a barata, cortinas curtam não vedam a janelas, fica um clarão no quarto, não tinha manteiga no café da manhã hotel bom, mas a limpesa foi decepcionante.
Stayed 3 nights in Mar 2023
Verified review

6/10 Okay

ANTONIO ADEL DOS

Liked: Cleanliness, staff & service
É um bom Hotel em geral, tem um bom café da manhã e amplo local de estacionamento, mas falta isolamento acústico entre quartos, o que pode incomodar. Também, a TV só tem um canal funcionando. A piscina fica muito exposta, sem qualquer privacidade.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo.
Stayed 1 night in Aug 2022
Verified review

2/10 Terrible

LUIZ FERNANDO

Liked: Cleanliness
Disliked: Staff & service
Café da manha com fila demorando demais (organização do hotel), Salgados velhos, café ruim, demora na reposição dos alimentos, área da piscina pequena se o hotel tiver cheio não tem a mínima condição, área da piscina não tem nem 1 guarda sol, preços de bebidas caro e não pode consumir bebida de fora ( Pratica de venda Casada) , resumindo PESSSIMO! Procurem o outro Hotel da Região vale a pena!
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Vinicius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local bom, limpo e confortável. Café da manhã diversificado, mas deixou pouco a desejar.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Wladstoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Excelentes acomodações e um café da manhã com muitas variedades
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem de Negócios

Hotel limpo e bem conservado Restaurante com otimos pratos a la carte para o jantar
Stayed 2 nights in Dec 2021
Verified review

6/10 Okay

EDMAR

Liked: Cleanliness, staff & service, property conditions & facilities

Ótimo custo benefício

A opção de Restaurante no Hotel foi excelente, (pratos a lá carte muito saboroso e preço acessível), boa localização, café da manhã muito bom. O isolamento acústico foi péssimo, pelo menos no quarto 224 onde ficamos, para compensar tinha uma vista da Serra do Ouro Branco.
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Rangel jhonata do nascime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otima localização,quartos mt bom Cafe da manha farto Atendimento mt bom Piscina pequena mas ideal para familias Tudo otimo
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obrigada pela experiência

Muito atenciosos, cheguei antes do horário do check in e eles ja disponibilizaram o quarto. Todos muito educados e solicitos. Hotel tem uma vista maravilhosa.
Stayed 1 night in Sep 2021
Verified review

8/10 Good

Paulo

Liked: Cleanliness, property conditions & facilities, room comfort

Bom

No geral foi muito bom, mas após chegar em casa recebi à mensagem que deveria pagar algo que foi cobrado errado, algo que deveria ser conferido antes, isso me incomodou um pouco mas fiz o pix,
Stayed 1 night in Aug 2021
Verified review

8/10 Good

Ivo

Liked: Cleanliness, staff & service

BOM

Hotel bem localizado, paisagem linda, excelente café da manhã, muita cordialidade, mas o quarto muito pequeno, inadequado para 3 hóspedes.
Stayed 1 night in Aug 2021