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JW Marriott St. Maarten Beach Resort & Spa

5.0 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for JW Marriott St. Maarten Beach Resort & Spa

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Creator video
Lobby
Beach/ocean view
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Parking available
  • Bar
  • Breakfast available
The current price is NZ$838
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
144 Oyster Pond Resort, Building A, Oyster Pond, Sint Maarten, 000
  • Place, Dawn Beach
  • Place, Orient Bay Beach
  • Place, Philipsburg Boardwalk
  • Airport, Grand Case (SFG-L'Esperance)

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Resort View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Resort View (Balcony)

9.4 out of 10
Exceptional
(22 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2024
Premium bedding
  • 45 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2024
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2024
Premium bedding
Private bathroom
Hairdryer
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2024
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2024
Premium bedding
Private bathroom
Hairdryer
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Renovated in 2024
Premium bedding
Private bathroom
Hairdryer
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Beachfront)

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Beachfront)

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, Balcony (Beachfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Renovated in 2024
Premium bedding
Private bathroom
  • Beach view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the area

Oyster Pond

A luxury stay in Oyster Pond awaits you at JW Marriott St. Maarten Beach Resort & Spa. You'll be 0.2 km (0.1 mi) from Dawn Beach and 7 km (4.3 mi) from Philipsburg Boardwalk. Highlights at this beachfront hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages, Swedish massages and aromatherapy along with access to the sauna and steam room. The restaurant, Carambola, serves Caribbean cuisine and is open for breakfast, lunch and dinner. Opal is the hotel's own lobby lounge. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and pool cabanas. 8 meeting rooms and a 24-hour business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 5-property class Oyster Pond hotel include Orient Bay and Pinel Island.

Getting around

  • Grand Case (SFG-L'Esperance) - 22 min drive

Restaurants

  • ‪Liguria - ‬1 min walk
  • ‪Veranda Market and Bistro - ‬15 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Cafe Rembrandt - ‬7 min drive
  • ‪The French touch - ‬8 min drive

About this property

JW Marriott St. Maarten Beach Resort & Spa

Luxury hotel on the beach, with outdoor pool
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At JW Marriott St. Maarten Beach Resort & Spa, pamper yourself with a treatment at the full-service spa and enjoy amenities such as an outdoor pool.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Self parking is free. A complete renovation of JW Marriott St. Maarten Beach Resort & Spa was completed in March 2024.

This 5-star Oyster Pond hotel is smoke free.

  • 200 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2024
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
JW Marriott St. Maarten Beach Resort & Spa offers 200 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Oyster Pond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 16 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Covered valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 40 for adults and USD 15 to 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Breeze
  • Carambola
  • Liguria
  • Liquid
  • Opal

Things to do

  • Evening entertainment
  • Full-service spa
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - March 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive smart lock details
Guests are required to download the property's Marriott Bonvoy mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 40 for adults and USD 15 to 30 for children
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. This property uses solar energy. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Sint Maarten Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Jw Marriott St Maarten & Spa
The Westin Dawn Beach Resort Spa
JW Marriott St. Maarten Beach Resort & Spa Hotel
JW Marriott St. Maarten Beach Resort & Spa Oyster Pond
JW Marriott St. Maarten Beach Resort & Spa Hotel Oyster Pond

Frequently asked questions

What is the cancellation policy at JW Marriott St. Maarten Beach Resort & Spa?

JW Marriott St. Maarten Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott St. Maarten Beach Resort & Spa?

As of 14 Nov 2025, prices found for a 1-night stay for 2 adults at JW Marriott St. Maarten Beach Resort & Spa on 15 Nov 2025 start from NZ$749.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott St. Maarten Beach Resort & Spa?

Yep, JW Marriott St. Maarten Beach Resort & Spa has a free self car park. Additionally there is covered valet parking with in/out privileges for USD 40 per night.

Are there any beaches close to JW Marriott St. Maarten Beach Resort & Spa?

Yep, JW Marriott St. Maarten Beach Resort & Spa is a short 3-minute walk from Dawn Beach. Fun beach activities include windsurfing and fishing.

Is there a spa on site at JW Marriott St. Maarten Beach Resort & Spa?

Yep, there is an onsite spa at JW Marriott St. Maarten Beach Resort & Spa. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does JW Marriott St. Maarten Beach Resort & Spa have a pool?

JW Marriott St. Maarten Beach Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at JW Marriott St. Maarten Beach Resort & Spa?

JW Marriott St. Maarten Beach Resort & Spa features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes JW Marriott St. Maarten Beach Resort & Spa a romantic place to stay?

Couples spa treatments and couples dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at JW Marriott St. Maarten Beach Resort & Spa.

Are there hot tubs in the rooms at JW Marriott St. Maarten Beach Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does JW Marriott St. Maarten Beach Resort & Spa serve breakfast?

Yeah, cooked-to-order brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at JW Marriott St. Maarten Beach Resort & Spa?

No, JW Marriott St. Maarten Beach Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott St. Maarten Beach Resort & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott St. Maarten Beach Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at JW Marriott St. Maarten Beach Resort & Spa?

No, only service animals are allowed.

Reviews

JW Marriott St. Maarten Beach Resort & Spa Reviews

8.8

Excellent

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 139 out of 220 reviews
Rating 8 - Good. 39 out of 220 reviews
Rating 6 - Okay. 24 out of 220 reviews
Rating 4 - Poor. 7 out of 220 reviews
Rating 2 - Terrible. 11 out of 220 reviews

Reviews

10/10 Excellent

RUMKI

Stayed 5 nights in Aug 2025

6/10 Okay

Francine

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Summer

Stayed 5 nights in Jul 2025

8/10 Good

Jenell

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Marriot from 7/23-7/27. The staff were extremely friendly and nice. The hotel is gorgeous. We loved our room. Our only complaint is that they need to move the breakfast. The lunch and dinner menu was very good. The dinner menu choice were excellent and the food was soooooo good. However, we was very disappointed with the breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, I was enveloped in an atmosphere of warmth and impeccable service. The staff greeted me with genuine smiles and were incredibly efficient during check-in. My room was not only spotless but also beautifully designed, offering a serene space to unwind after a long day. The attention to detail was evident, from the high-quality linens to the thoughtfully curated amenities. What truly set this hotel apart was the exceptional level of care provided by the staff. Every request was met with enthusiasm and a willingness to go above and beyond. The concierge was a treasure. My stay at this hotel was nothing short of perfect. It's rare to find a place that so seamlessly combines luxury with genuine hospitality. I wholeheartedly recommend this hotel to anyone seeking an unforgettable experience. It’s not just a place to stay; it’s a destination in itself.
Stayed 4 nights in Jul 2025

10/10 Excellent

yolgies

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Israel A ramirez

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The positive aspects of the property included standard Marriott amenities and satisfactory room accommodations. However, the property's beach maintenance presented significant issues, with improperly cleaned seaweed resulting in an offensive odor. Furthermore, the limited restaurant availability, with only one establishment open during the week-long stay and a restricted menu, detracted from the overall guest experience. The booking information should accurately reflect the property's current state, aligning with the advertisement. Currently, only one restaurant is operational. Furthermore, the property's proximity to the beach results in an unpleasant odor due to accumulated seaweed. The location is remote, necessitating a 35-45 minute drive to access suitable beaches or dining establishments. Do your self a favor and don't book here, also staff are not rude but very unhappy or just force to work personalities. You will be very lucky if you get a good morning or a smile around here.
Stayed 7 nights in Jul 2025

6/10 Okay

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I want to first and foremost state that the staff from the front doorman, to the front desk, waitstaff for the restaurant and by the pool and finally the cleaning staff were absolutely amazing so welcoming, kind and always willing to help. Two of my biggest disappointments were first the sargassum which didn’t give us any opportunity to enjoy the beach at our hotel. I know this is not your fault and I do appreciate the email advising me that we would not be able to use the beach which gave me an opportunity to look for other locations to go. My biggest upset was only having one restaurant open at night for dinner with the same menu every night. I was not made aware of the other restaurant being closed until I went to the front desk on the night it was supposed to be open. I was extremely disappointed there were a few days were we did day trips and came back to the hotel late in the day tired and we had to eat at the same restaurant with the same menu every night. I just wish if you are going to keep one restaurant open at least rotate the menu. Everything at the hotel is basically the same thing in all locations, even though the food was amazing it just gets boring when you are there for 7 days. The last thing I would also recommend would be to maybe have an atm machine especially when you are on that side of the island it’s very hard to find a location to get money and it would be very convenient to have an atm located at the hotel.
Stayed 7 nights in Jul 2025

6/10 Okay

Zulfiya

Liked: Staff & service, property conditions & facilities
The beach area is bad, very strong seaweed smell around the property
Stayed 1 night in May 2025

10/10 Excellent

Suzana

Stayed 3 nights in Jun 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Peturea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was lovely, excellent service however it was that time of year in the North that the seaweed took over the beach. The hotel tried to contain it but the smell was overwhelming.
Stayed 3 nights in Jul 2025

10/10 Excellent

Valencia

It was nice.
Stayed 4 nights in Jul 2025

2/10 Terrible

Chelsey

Stayed 5 nights in Jun 2025

2/10 Terrible

Chelsey

Travelled with family
Liked: Staff & service
My experience at this resort was horrible. Upon arrival we were greeted properly! Got up to our room and it was filthy, hair everywhere, washcloths and our balcony was dirty. They came to clean our room while we were settled in. Each day we had lunch by the pool and we realized on the second day that they were giving us different menus with the same food and different prices. My mother spoke on this matter and they quickly snatched the menu from us. The power on the right side of the room did not work so I could not charge my phone at night. The power went out in the hotel one night and they told us that it was the whole island, it was not. We were without air for about an hour and a half. We could not access the beach as advertised due to the ridiculous amount of seaweed which I understand is nature but this was not conveyed to us. The taxi services that we paid for through JW Marriott was late picking us up from the airport and late getting us to our excursion which we had to pay extra for to even get on board. They were charging us credit card fees with someone from the island told us that that was illegal. The restaurants that are advertised in the resort were not open the service in the one restaurant that was open was terrible. My mother hurt herself in the sauna because they had wooden blocks that were not properly nailed to the ground and had nail sticking out of them. It seemed like every day something went wrong, which ruined our stay.
Stayed 5 nights in Jun 2025

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 6 nights in Jul 2025

6/10 Okay

Anna

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall, we had a great stay! The staff were friendly and helpful, the room was clean and comfortable, and the food/drinks were excellent. The only downside was the seaweed on the beach (Sargassum). It brought a strong fishy odor that made it difficult to enjoy the pool area, and the beach itself was covered in large piles of seaweed, making it inaccessible. While we still made use of the pool since we had paid for the experience, the seaweed did detract from the overall enjoyment a bit. We got notice about the seaweed 2 days before the trip from the resort and they gave options for others beaches in the area, which we went to. Before booking, do research on the time of year you are going to avoid Sargassum (piling of seaweed)
Stayed 4 nights in Jul 2025

10/10 Excellent

John Dominic

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was AMAZING! Our stay started weeks before arrival when Marla reached out to help plan our stay and was super responsive to all my inquiries. Then upon arrival, Frisner greeted us with the warmest and most welcoming smile. (more on Frisner later). At the front desk, Janis asked if we would be interested in a room upgrade but didn't stop there...to make sure the room and location met our expectations she asked Marlon (security) to show us the rooms before checking us in...Marlon gave us a little walking tour of the property as well and made great recommendations for local cuisine and attractions. During our stay Arnaldo was there each morning to greet us with a friendly smile and great advice on things to do on the island. We ended most days at the amazing pool (and swim up pool bar:) for drinks by Jean-Claude and light snacks delivered poolside by Shinde (Pan) and Jareese...their attention to our party and service was incredible. My wife and I had our first couples massage by Odalis and Aracelis at the Hibiscus Spa...HEAVEN! Back to Frisner...we were leaving for a beach day trip to the other side of the island and forgot towels...Frisner noticed and chased us down delivering the towels before we drove away. Amazing!
Stayed 5 nights in Jun 2025

10/10 Excellent

Jocelyne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Staff was attentive. Food was great. Loved everything about this property. Perfect location to be away from busy streets
Stayed 4 nights in Jun 2025

2/10 Terrible

maria

Horrible stay, avoid this hotel! Our experience at the JW Marriott was a disaster. The beach was completely covered in rotting seaweed and totally unusable, not at all what was advertised in the photos. No one made any effort to clean it up, and the smell was awful. Worse yet, they charged our credit card multiple times without our authorization. When we tried to resolve this at the front desk, the staff was rude, dismissive, and even borderline nasty about it. No apology, no ownership, just attitude. Between the unusable beach, unhelpful staff, and shady billing practices, this was an absolute nightmare. Do yourself a favor and stay far away.
Stayed 3 nights in Jun 2025

6/10 Okay

Summer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and up to date. Restaurants and a coffee shop available on site. We were warned about the seaweed issue but it was very bad. Beach was unusable due to seaweed and surf was much rougher on this side of the island.
Stayed 3 nights in Jun 2025

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful property with amazing staff.
Stayed 2 nights in Jun 2025

4/10 Poor

Milan Ariana Savina

Stayed 5 nights in Jun 2025

4/10 Poor

April S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025