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The Palace Hotel & Spa

3.0 star property
Beach location and indoor pool

Photo gallery for The Palace Hotel & Spa

Property entrance
Spa
Lunch and dinner served, British cuisine
Reception
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Gym
  • Pool
  • Bar
  • 24/7 front desk
The current price is NZ$337
includes taxes & fees
17 Sept - 18 Sept

Explore the area

View map
Esplanade Road, Paignton, England, TQ4 6BJ
  • Paignton Beach
    ‪3 min walk‬
  • Goodrington Sands Beach
    ‪19 min walk‬
  • Paignton Zoo
    ‪3 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪37 min drive‬

Room options

View all photos for Club Double or Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Club Double or Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Garden View (Club)

Superior Triple Room, Garden View (Club) | View from room

Superior Triple Room, Garden View (Club)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room (Executive)

Deluxe Room (Executive)

Deluxe Room (Executive)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 13 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Double Room, Sea View

Club Double Room, Sea View | View from room

Club Double Room, Sea View

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 19 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Triple Room (Standard)

Classic Triple Room (Standard)

Classic Triple Room (Standard)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Single Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Club Double Room, Garden View

1 bedroom, desk, iron/ironing board, free WiFi

Club Double Room, Garden View

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
Private bathroom
Free bottled water
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the area

Paignton

At The Palace Hotel & Spa you'll be within a short 5-minute stroll of Paignton Beach and Paignton Pier. Highlights at this beach hotel include a full-service spa, a restaurant and an indoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Added amenities include free Wi-Fi in public areas, spa services and laundry facilities. There's also the convenience of free self parking. .With a stay at this 3-property class Paignton hotel, you'll be 22.7 km (14.1 mi) from Dartmoor National Park.

What's nearby

  • Paignton Beach - 3 min walk - 0.3 km
  • Dartmouth Steam Railway - 6 min walk - 0.6 km
  • Goodrington Sands Beach - 19 min walk - 1.6 km
  • Paignton Zoo - 3 min drive - 2.0 km
  • Princess Theatre - 6 min drive - 4.0 km

Getting around

  • Paignton Station - 9 min walk
  • Exeter (EXT-Exeter Intl.) - 44 min drive

Restaurants

  • ‪The Upside Bar - ‬8 min walk
  • ‪Talk of the Town - ‬7 min walk
  • ‪Costero Lounge - ‬5 min walk
  • ‪Inn on the Green - ‬2 min walk
  • ‪Scoffs - ‬7 min walk

About this property

The Palace Hotel & Spa

Beach location and indoor pool
The Palace Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, spa services, and a terrace are also featured at the eco-certified The Palace Hotel & Spa. Self parking is free.

This 3-star Paignton hotel is smoke free.

  • 55 guestrooms or units
  • Conference rooms
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palace Hotel & Spa offers 55 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Paignton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, German, Hungarian, Polish

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 356 reviews
The price is NZ$157
includes taxes & fees
21 Sept - 22 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Spa fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Hotel Paignton
Palace Paignton
The Palace Hotel & Spa Hotel
The Palace Hotel & Spa Paignton
The Palace Hotel & Spa Hotel Paignton

Frequently asked questions

What is the cancellation policy at The Palace Hotel & Spa?

The Palace Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palace Hotel & Spa?

As of 24 Aug 2025, prices found for a 1-night stay for 2 adults at The Palace Hotel & Spa on 17 Sept 2025 start from NZ$336.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palace Hotel & Spa?

Yep, The Palace Hotel & Spa has a free self car park.

Are there any beaches close to The Palace Hotel & Spa?

Yep, The Palace Hotel & Spa is a short 3-minute walk from Paignton Beach.

Is there a spa on site at The Palace Hotel & Spa?

Yep, there is an onsite spa at The Palace Hotel & Spa. You'll enjoy services like massages.

Does The Palace Hotel & Spa have a pool?

The Palace Hotel & Spa has an indoor pool.

Is there a free airport shuttle available at The Palace Hotel & Spa?

No, The Palace Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Palace Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Palace Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at The Palace Hotel & Spa?

No, pets are not allowed.

Is there a golf course on site at The Palace Hotel & Spa?

There isn't one on site, but Pirates Bay Adventure Golf is a short 7-minute walk away.

The Palace Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 218 reviews
Rating 8 - Good. 65 out of 218 reviews
Rating 6 - Okay. 32 out of 218 reviews
Rating 4 - Poor. 4 out of 218 reviews
Rating 2 - Terrible. 3 out of 218 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were brilliant and menu fine and very reasonably priced. Spa was a bonus, especially the pool but will soon need refurbishing. Real ale, Otter, nice surprise. Down side was the EV charging, which was essential for us. When I phoned Project no one was in the office.This is not acceptable. They rang me back 24 hours later!
Stayed 6 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good check in. Helpful staff
Stayed 1 night in May 2025

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort

Great value for money

So quite a big hotel in good location in Paignton. Plenty of free parking and EV charging on site. Staff all very friendly and helpful (we were initially given the wrong type of room but this was quickly rectified). Room was decent size, clean and had everything we needed. Bathroom and bedroom generally looking a bit tired and dated but given the price, we couldn’t be too picky. Had breakfast on one of the days. It was reasonable but the cooked breakfast was quite small so we felt it didn’t represent great value for money for the £12 ea it cost, particularly if you were very hungry. Overall enjoyed the stay for the price paid and would return if we were coming back to Paignton.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
excellane hotel, great entertainment, staff friendly and great service.
Stayed 3 nights in Apr 2025

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good size , well equipped and comfortable, the shower however was a little disappointing with intermittent hot/cold water The staff were helpful and the pool and spa were fantastic, the best steam room I’ve ever been in Easy accessible to the beach and station All in all a lovely stay
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very friendly and helpful The room was looking tired and the bathroom The shower was not good, not enough cold water coming through the tap, so shower as far too hot
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Paignton and the pier. Really friendly staff and excellent value for money. Had a great time here
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Palace at Paignton

The room was cold(it was a cold night)recption said put heating on a quick boost.told use electric heater in wardrobe.that warmed room..also shower kept going from Hot to Cold.recption said would put it down to be looked at.
Stayed 1 night in Feb 2025

8/10 Good

Angeline

Liked: Cleanliness, staff & service, room comfort

Tired but charming property

Lovely hotel although very dated in places but very charming. Some areas need attention but nothing to spoil our stay. The pool and spa are at an extra cost if you’re not staying half board and there is also a charge for the lockers, not what we would have expected.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Palace Hotel Paignton

Very comfortable bed. Well appointed but TV wasn’t working or the standard lamp. Otherwise a very good stay although accommodation was a bit in need of updating.
Stayed 1 night in Jan 2025

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classy, traditional and great staff

It's a traditional, classy hotel. Service can be a little stretched at reception but the quality of the staff generally is a cut above the average for this grade of hotel. The restaurant is a reslly good experience. Although the menu is slightly limited the quality of the ingredients and the presentation is superb. The breakfast is full of choices and variety (with the exception of kippers as I recall - and possibly porridge...). The presentation is excellent again although cooking your own toast doesn't fit with the otherwise classy experience. There's plenty of free parking for guests, it's close to the shops, it's opposite the pier and it's a charming and elegant place to take a break. Paignton is lovely too.
Stayed 2 nights in Jan 2025

8/10 Good

Andzej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean / goos size rooms, free parking, value for money. Breakfast could have been better but we have enjoyed our overall stay.
Stayed 1 night in Jan 2025

6/10 Okay

Andy

Liked: Cleanliness, property conditions & facilities, room comfort

not enough breakfast

Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Stayed 5 nights in Oct 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Very comfortable room plenty of space bu trouble with heating
Stayed 1 night in Dec 2024

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, room comfort
This was my first stay at this hotel, the hotel in general was fine, obviously it’s an old building and this shows in places, the staff were generally polite and helpful and the gym was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

colin

Stayed 2 nights in Nov 2024

6/10 Okay

Ashley

Stayed 1 night in Nov 2024

6/10 Okay

Kerry

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Availability of rooms meant we had to book a triple room. Unfortunately we landed room 83 and the location of it was terrible. Across the corridor are 2 lifts so we were woken by activity in them and over exuberant guests. Adjacent is the Gents loo with the hand dryer blaring through the wall. Just along is the kitchen where noise is obvious but it is also accompanied by loud music sometimes. Additionally you do not need to be in the bar areas to be party to the music or entertainment - it is all very clearly heard from the room. We were also woken one morning to the answerphone in Reception being checked. So the psychotic shower which continually switched from hot to cold was the least of our concern. Room 83 is not a fit location for guests and had we been asked by the Assistant Manager how our stay was when we checked out we’d have been delighted to share this feedback in person and play some of the recordings made of the noise we were hearing from the room. A distracting annoyance is that the bar area plays different music to the adjacent seating area and reception, even when there is entertainment on. A lady last night remarked on her lack of concentration on a conversation due to having Whitney Houston music behind her but Earth, Wind and Fire music from in front of her. Simple appreciation and observation of the ambience would really help the hotel. The swimming pool and spa facilities were lovely and definitely made the stay.
Stayed 4 nights in Nov 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel, lovely big rooms. Unfortunately only one of our four windows could be opened. The room was stifling hot despite turning the radiators off. Staff all seem lovely. A few things let the hotel down really. Shower kept going hot and cold. A worrying old lift which clunked and banged. Our breakfast were held too long before serving as tomatoes were dried, the scrambled eggs were dried and crusty, but the food itself were nearer lukewarm than hot. The breakfast on the second morning was much better but looked a little lost on a big plate. Bar ran out of cider but l guess it’s the end of their busy season. Barman could do with training though. My beer had almost a quarter of glass of head!
Stayed 2 nights in Oct 2024