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The Palace Hotel & Spa

3.0 star property
Beach location and indoor pool

Photo gallery for The Palace Hotel & Spa

Property entrance
Reception
Spa
Terrace/patio
Lunch and dinner served, British cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Bar
  • 24/7 front desk
The current price is NZ$209
includes taxes & fees
20 Dec - 21 Dec

Explore the area

View map
Esplanade Road, Paignton, England, TQ4 6BJ
  • Place, Paignton Beach
    ‪3 min walk‬
  • Place, Paignton Pier
    ‪3 min walk‬
  • Place, Dartmouth Steam Railway
    ‪6 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪41 min drive‬

Room options

View all photos for Classic Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 13 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room (Standard)

Classic Triple Room (Standard)

Classic Triple Room (Standard)

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Club Double Room, Sea View

Club Double Room, Sea View | View from room

Club Double Room, Sea View

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 19 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Club Double or Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Garden View (Club)

Superior Triple Room, Garden View (Club) | View from room

Superior Triple Room, Garden View (Club)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room (Executive)

Deluxe Room (Executive)

Deluxe Room (Executive)

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Double Room, Garden View

Desk, iron/ironing board, free WiFi, bed sheets

Club Double Room, Garden View

Highlights

Heating
Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Electric kettle
Coffee/tea maker
Digital channels
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Paignton

At The Palace Hotel & Spa you'll be within a short 5-minute stroll of Paignton Beach and Paignton Pier. Highlights at this beach hotel include a full-service spa, a restaurant and an indoor swimming pool. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and sauna. Added amenities include free Wi-Fi in public areas, spa services and laundry facilities. There's also the convenience of free self parking. .In proximity to this 3-property class Paignton hotel you'll find Dartmoor National Park.

What's nearby

  • Paignton Beach - 3 min walk - 0.3 km
  • Paignton Pier - 3 min walk - 0.3 km
  • Dartmouth Steam Railway - 6 min walk - 0.6 km
  • Palace Theatre - 9 min walk - 0.8 km
  • Goodrington Sands Beach - 19 min walk - 1.6 km

Getting around

  • Paignton Station - 9 min walk
  • Exeter (EXT-Exeter Intl.) - 44 min drive

Restaurants

  • ‪Costero Lounge - ‬5 min walk
  • ‪Talk of the Town - ‬7 min walk
  • ‪The Boathouse - ‬7 min walk
  • ‪The Upside Bar - ‬8 min walk
  • ‪Redcliffe Hotel - ‬6 min walk

About this property

The Palace Hotel & Spa

Beach location and indoor pool
The Palace Hotel & Spa offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, spa services, and a terrace are also featured at the business-friendly The Palace Hotel & Spa. Self parking is free.

This 3-star Paignton hotel is smoke free.

  • 55 guestrooms or units
  • Conference rooms
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Palace Hotel & Spa offers 55 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Paignton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

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Mercure Paignton Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 424 reviews
The price is NZ$128
includes taxes & fees
9 Dec - 10 Dec
Mercure Paignton Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spa fee: GBP 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Spa fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Hotel Paignton
Palace Paignton
The Palace Hotel & Spa Hotel
The Palace Hotel & Spa Paignton
The Palace Hotel & Spa Hotel Paignton

Frequently asked questions

What is the cancellation policy at The Palace Hotel & Spa?

The Palace Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palace Hotel & Spa?

As of 6 Dec 2025, prices found for a 1-night stay for 2 adults at The Palace Hotel & Spa on 20 Dec 2025 start from NZ$208.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palace Hotel & Spa?

Yep, The Palace Hotel & Spa has a free self car park.

Are there any beaches close to The Palace Hotel & Spa?

Yep, The Palace Hotel & Spa is a short 3-minute walk from Paignton Beach.

Is there a spa on site at The Palace Hotel & Spa?

Yep, there is an onsite spa at The Palace Hotel & Spa. You'll enjoy services like massages.

Does The Palace Hotel & Spa have a pool?

The Palace Hotel & Spa has an indoor pool.

Is there a free airport shuttle available at The Palace Hotel & Spa?

No, The Palace Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Palace Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Palace Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is 10 AM.

Are pets allowed at The Palace Hotel & Spa?

No, pets are not allowed.

Reviews

The Palace Hotel & Spa Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 117 out of 226 reviews
Rating 8 - Good. 68 out of 226 reviews
Rating 6 - Okay. 33 out of 226 reviews
Rating 4 - Poor. 4 out of 226 reviews
Rating 2 - Terrible. 4 out of 226 reviews

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and lovely indoor pool

Lovely hotel in a great position, clean rooms, it was extremely hot though and no air con or fan provided. Nice big smart tv in the room also tea & coffee facilities. We had a sea view overlooking the pier. Breakfast was average, they need to have warm plates though as the beans were stone cold when I got to the table but I think they were cold when I put them on my plate! Plenty of choice for breakfast that was self service. We used the swimming pool as well, had an hour slot that was pre booked, had to pay an extra £5 for this as we were only bed and breakfast. Overall pleased with our stay here.
Stayed 2 nights in Aug 2025

4/10 Poor

Roberto

Stayed 1 night in Aug 2025

8/10 Good

Mark

Stayed 4 nights in Jul 2025

6/10 Okay

Tony

Stayed 1 night in Jul 2025

6/10 Okay

Karon

Travelled with group
Liked: Property conditions & facilities

Average

Breakfast was not as good as normal it is now a help yourself buffet and the standards have decreased, not enough thought into it.
Stayed 2 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dated but spotlessly clean. Really helpful and friendly staf(especially Andrew).
Stayed 2 nights in Jul 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Super welcoming and a hearty breakfast

Great location, free parking, very friendly staff and an amazing breakfast included in my rate. My room was bijou but it did the job. I was also very impressed that the manager personally responded to me when I left some feedback.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

Not the best.

The Hotel service didn't start off very well. Despite having paid up front through Hotels.com - the receptionist was determined that I still needed to pay. This was despite me having the credit card statement showing the payment - and the Hotels.com receipt. Turned out.. they needed to charge the service provider. If you are considering to use the Hotel restaurant- don't bother. The chances are they will be fully booked with their Coach visitors. And there's only options between 6-8.30 pm. The rooms are ok at best. No form of air con - so open windows. Which with the amount of Seagull activity (or Wednesdays Bike Night)- better have some very good ear plugs. The bathroom was tired. Oh and forget about advertised Platinum perks. Feedback really is a gift.
Stayed 3 nights in Jun 2025

6/10 Okay

Susan

Stayed 1 night in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, friendly ,polite an accomodating.
Stayed 3 nights in May 2025

10/10 Excellent

John Alan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff were brilliant and menu fine and very reasonably priced. Spa was a bonus, especially the pool but will soon need refurbishing. Real ale, Otter, nice surprise. Down side was the EV charging, which was essential for us. When I phoned Project no one was in the office.This is not acceptable. They rang me back 24 hours later!
Stayed 6 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good check in. Helpful staff
Stayed 1 night in May 2025

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort

Great value for money

So quite a big hotel in good location in Paignton. Plenty of free parking and EV charging on site. Staff all very friendly and helpful (we were initially given the wrong type of room but this was quickly rectified). Room was decent size, clean and had everything we needed. Bathroom and bedroom generally looking a bit tired and dated but given the price, we couldn’t be too picky. Had breakfast on one of the days. It was reasonable but the cooked breakfast was quite small so we felt it didn’t represent great value for money for the £12 ea it cost, particularly if you were very hungry. Overall enjoyed the stay for the price paid and would return if we were coming back to Paignton.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
excellane hotel, great entertainment, staff friendly and great service.
Stayed 3 nights in Apr 2025

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good size , well equipped and comfortable, the shower however was a little disappointing with intermittent hot/cold water The staff were helpful and the pool and spa were fantastic, the best steam room I’ve ever been in Easy accessible to the beach and station All in all a lovely stay
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service
Staff was very friendly and helpful The room was looking tired and the bathroom The shower was not good, not enough cold water coming through the tap, so shower as far too hot
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Paignton and the pier. Really friendly staff and excellent value for money. Had a great time here
Stayed 1 night in Jan 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Palace at Paignton

The room was cold(it was a cold night)recption said put heating on a quick boost.told use electric heater in wardrobe.that warmed room..also shower kept going from Hot to Cold.recption said would put it down to be looked at.
Stayed 1 night in Feb 2025

8/10 Good

Angeline

Liked: Cleanliness, staff & service, room comfort

Tired but charming property

Lovely hotel although very dated in places but very charming. Some areas need attention but nothing to spoil our stay. The pool and spa are at an extra cost if you’re not staying half board and there is also a charge for the lockers, not what we would have expected.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Palace Hotel Paignton

Very comfortable bed. Well appointed but TV wasn’t working or the standard lamp. Otherwise a very good stay although accommodation was a bit in need of updating.
Stayed 1 night in Jan 2025