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4.5 out of 5

"Staff working barefoot and walking in with muddy feet onto the carpets. " More

By a verified traveller on Sat 23 May 2020

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Hotel Description

At Dolphin Motel you'll be within just a 10-minute stroll of Paihia Wharf and Paihia Beach. Highlights at this motel include in-room free WiFi and LCD TVs.

Satellite TV, coffee/tea makers, and hair dryers are featured in all 26 individually decorated rooms. Microwaves and free toiletries are also available.

This smoke-free motel offers free WiFi in public areas, a garden, and barbecue grills. Additionally, you'll find laundry facilities, a picnic area, and tour/ticket assistance. There's also free self parking, along with the convenience of an airport shuttle.

With a stay at this 4-star Paihia motel, you'll be 2.9 km (1.8 mi) from Waitangi Treaty Grounds.

Superior Studio, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$57* Per night/room 9 Jun. - 10 Jun.

Family Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 7 Max

Superior Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Apartment, 1 Bedroom, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Dolphin Motel ratings based on 125 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Dolphin Motel

Everyone (64) Couples (33) Family (27)
3 out of 5
Staff working barefoot and walking in with muddy feet onto the carpets.

Posted by on 23 May 2020

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Comment from Hotel Management

23 May 2020 by Margaret

Good Morning I am most concerned about this matter as it is a golden rule staff have to wear closed in shoes at all times whilst working. Would you please phone me to clear this matter up 094028170

5 out of 5
Fantastic. Its the first time we have stayed in the new part of the motel. The rooms are pristine with air conditioning units, brilliant shower and very comfortable beds. All we needed for our first weekend away after lockdown.

Posted by on 18 May 2020

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Comment from Hotel Management

21 May 2020 by mo

Thank you for taking the time to leave a review glad you enjoyed your stay

4 out of 5
Clean, quiet, comfortable. Staff were quick to respond to special requests. Good value for money & very close to town.

Posted by on 22 Feb. 2020

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Comment from Hotel Management

22 Feb. 2020 by Dolphin Motel Management

Thank you for your review! And as well for choosing us as your accommodation provider!

5 out of 5
What a great Welcome and also fantastic Location. loved the stay the beds and facilities

Posted by on 9 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by mo

Thank you for your review glad you enjoyed the motel and Paihia area

4 out of 5
Very close to shops cafes, surprisingly quiet, had everything we needed. You

Posted by on 25 Jan. 2020

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Comment from Hotel Management

25 Jan. 2020 by mo

Thank you for your review

5 out of 5
This offered a nice quiet location well within walking distance of cafes etc truly recommend also well priced

Posted by on 22 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by mo

Thank you for taking the time to send a review glad you enjoyed Paihia and the motel

5 out of 5
real nice stay ,and the assistant manager his name Hours, was so helpfull, thankyou

Posted by on 17 Jan. 2020

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Comment from Hotel Management

18 Jan. 2020 by Dolphin Motel Management

Thank you for taking your time and giving us a review! And as well choosing us as your accommodation provider. All best wishes!

5 out of 5
very clean and very good location what can I say more

Posted by on 16 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by mo

Thank you for taking the time for your review glad you enjoyed the motel and Paihia area.

5 out of 5
Great location, facilities very clean, would not hesitate in staying again.

Posted by on 11 Jan. 2020

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Comment from Hotel Management

11 Jan. 2020 by mo

Thank you for taking the time to give a review glad you enjoyed the motel and Paihia.

5 out of 5
The king studio was very clean and modern. Suited our purposes and a very short walk into the shops in Paihia.

Posted by on 2 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Dolphin Motel Management

Thank you for your lovely reviews, and choosing us as your accommodation provider!

Property Features

Dolphin Motel offers its guests tour/ticket assistance, barbecue grills, and a garden. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Dolphin Motel also features a picnic area and laundry facilities. Free self parking is available. This 4-star Paihia motel is smoke free.

  • 26 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Kerikeri (KKE-Bay of Islands) (23 km / 14.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Dolphin Motel offers 26 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Satellite channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wheelchair accessible

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8 AM - 6:00 PM.

Airport shuttle service is available on request from 8 AM to 6 PM. Fees may apply. Contact the property in advance to make arrangements.

The front desk at this property is open daily from 8 AM - 6:00 PM.

Airport shuttle service is offered on request from 8 AM to 6 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Dolphin Motel

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Noise-free guestrooms cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • No pets or service animals allowed
  • Debit cards
  • Number of children who can stay for free – 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: NZD 45 per room (one-way)
  • Airport shuttle fee per child: NZD 25 (one-way), (from 2 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dolphin Motel Paihia
  • Dolphin Paihia
  • Dolphin Motel Motel
  • Dolphin Motel Paihia
  • Dolphin Motel Motel Paihia

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Dolphin Motel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Dolphin Motel.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.