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H10 Tindaya

4.0 star property

Photo gallery for H10 Tindaya

A pool area with lounge chairs and palm trees, surrounded by a wooden deck and a water slide.
A spacious lobby with modern furniture, large windows offering ocean views, and a variety of seating arrangements.
Lobby
A modern living room with a large window, a sofa, two armchairs, a coffee table, and a potted orchid.
Coffee service

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$468
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Punta del Roquillo s/n, Costa Calma, Pajara, Fuerteventura, 35627
  • Place, Pájara Beach
    ‪15 min walk‬
  • Place, Esquinzo Beach
    ‪14 min drive‬
  • Place, Las Gaviotas beach
    ‪16 min drive‬
  • Airport, Puerto del Rosario (FUE-Fuerteventura)
    ‪62 min drive‬

Room options

View all photos for Superior Double Room, Sea View

A hotel room with a bed, a sofa, a table, and a balcony with a view.

Superior Double Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (2 adults and 2 children)

A hotel room with a large bed, a desk with a chair, a small table with a plant, a chair, and a view of the ocean.

Junior Suite, Sea View (2 adults and 2 children)

  • Sea view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (3 adults and 1 child)

A hotel room with a large bed, a desk with a chair, a small table with a plant, a chair, and a view of the ocean.

Junior Suite, Sea View (3 adults and 1 child)

  • Sea view
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room

A hotel room with a large bed, a bedside table with a lamp, a chair, and a framed picture on the wall.

Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Side Sea View Double Room

A hotel room with a large bed, a desk, a chair, a lamp, and a view of the outdoors.

Side Sea View Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double or Twin

A hotel room with a bed, a desk, a chair, a TV, and a view of the outside.

Double or Twin

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

A hotel room with a large bed, a bedside table with a lamp, a chair, and a framed picture on the wall.

Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room Single Use, Partial Sea View

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the outdoors.

Double Room Single Use, Partial Sea View

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Sea View (3 adults)

A hotel room with a bed, a sofa, a table, and a balcony with a view.

Superior Double Room, Sea View (3 adults)

  • Sea view
  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (3 adults)

A hotel room with a large bed, a desk with a chair, a small table with a plant, a chair, and a view of the ocean.

Junior Suite, Sea View (3 adults)

  • Sea view
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (2 adults and 1 child)

A hotel room with a large bed, a desk with a chair, a small table with a plant, a chair, and a view of the ocean.

Junior Suite, Sea View (2 adults and 1 child)

  • Sea view
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Sea View (2 adults)

A hotel room with a large bed, a desk with a chair, a small table with a plant, a chair, and a view of the ocean.

Junior Suite, Sea View (2 adults)

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Sea View (2 adults and 1 child)

A hotel room with a bed, a sofa, a table, and a balcony with a view.

Superior Double Room, Sea View (2 adults and 1 child)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room (Privilege, 2 adults)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room (Privilege, 2 adults)

  • Ocean view
  • 26 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Double Room (Privilege 2 adults and 1 child)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room (Privilege 2 adults and 1 child)

  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Double Room (Privilege 3 adults)

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view.

Double Room (Privilege 3 adults)

  • Ocean view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (Privilege 2 adults)

A hotel room with a large bed, a desk with a chair, a small table with a plant, a chair, and a view of the ocean.

Junior Suite (Privilege 2 adults)

  • Sea view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite (Privilege 2 adults and 1 child)

A hotel room with a large bed, a desk with a chair, a small table with a plant, a chair, and a view of the ocean.

Junior Suite (Privilege 2 adults and 1 child)

  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (Privilege 2 adults and 2 children)

A hotel room with a large bed, a desk with a chair, a small table with a plant, a chair, and a view of the ocean.

Junior Suite (Privilege 2 adults and 2 children)

  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (Privilege 3 adults)

A hotel room with a large bed, a desk with a chair, a small table with a plant, a chair, and a view of the ocean.

Junior Suite (Privilege 3 adults)

  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite (Privilege 3 adults and 1 child)

A hotel room with a large bed, a desk with a chair, a small table with a plant, a chair, and a view of the ocean.

Junior Suite (Privilege 3 adults and 1 child)

  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room, Partial Sea View

A hotel room with a large bed, a desk with a chair, a lamp, and a view of the outdoors.

Double Room, Partial Sea View

10.0 out of 10
Exceptional
(1 review)
  • Partial sea view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 1
  • Free Wi-Fi

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About the area

Pajara

A family-friendly stay in Pajara awaits you at H10 Tindaya. You'll be within a 15-minute walk of Pájara Beach and 3.5 km (2.2 mi) from Sotavento de Jandia Beach. Highlights at this beachfront hotel include 2 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, prenatal massages and detox wraps along with aromatherapy and thalassotherapy. The buffet restaurant, Restaurante Betancuria, is open for breakfast, brunch, lunch and dinner. La Choza Snack Bar is the hotel's own bar, serving drinks along with lunch and light fare. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free water park and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. Free buffet breakfast is available. There's also free self parking, along with the convenience of car rentals on site. .In proximity to this 4-property class Costa Calma hotel you'll find Esquinzo Beach.

What's nearby

  • Costa Calma Beach - 5 min walk - 0.5 km
  • Pájara Beach - 15 min walk - 1.3 km
  • Esquinzo Beach - 14 min drive - 16.0 km
  • Tarajalejo Beach - 14 min drive - 15.6 km
  • Las Gaviotas beach - 16 min drive - 19.4 km

Getting around

  • Puerto del Rosario (FUE-Fuerteventura) - 56 min drive

Restaurants

  • ‪Tony's Cafeteria Italiana - ‬4 min drive
  • ‪Poolbar - ‬17 min walk
  • ‪Beach Bar Horizonte - ‬17 min walk
  • ‪Rapa Nui Boardriders Bar - ‬11 min walk
  • ‪Mamma Mia - ‬9 min walk

About this property

H10 Tindaya

Some rates at H10 Tindaya are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At H10 Tindaya, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available.

This 4-star Pajara hotel is smoke free.

  • 1 building
  • 354 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
H10 Tindaya offers 354 air-conditioned accommodations with a hairdryer and blackout curtains. Rooms open to balconies. Cable televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Similar properties

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  • Pool
  • Spa
  • All-inclusive available
  • Parking included
4.3 out of 5, Excellent, 572 reviews
The price is NZ$315
includes taxes & fees
26 July - 27 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Herbania Lobby Bar
  • La Choza Snack Bar
  • Restaurante Alisios
  • Restaurante Betancuria
  • Restaurante Route 66

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Mini golf
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Winery release events

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free babysitting
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 6 floors
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Half board rate plans do not include drinks with meals.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 20 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in November and close in April.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 25 December, the total price shown includes a charge for a mandatory Christmas Day gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

H10 Tindaya
H10 Tindaya Hotel
H10 Tindaya Hotel Pajara
H10 Tindaya Pajara
Tindaya
Tindaya H10
H10 Tindaya Hotel
H10 Tindaya Pajara
H10 Tindaya Hotel Pajara

Frequently asked questions

What is the cancellation policy at H10 Tindaya?

H10 Tindaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at H10 Tindaya?

As of 24 Jul 2026, prices found for a 1-night stay for 2 adults at H10 Tindaya on 24 Aug 2026 start from NZ$468, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at H10 Tindaya?

Yep, H10 Tindaya has a free self car park.

Are there any beaches close to H10 Tindaya?

Yep, H10 Tindaya is a short 12-minute walk from Pájara Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at H10 Tindaya?

Yep, there is an onsite spa at H10 Tindaya. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does H10 Tindaya have a pool?

H10 Tindaya has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from November to April.

Does H10 Tindaya have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at H10 Tindaya?

H10 Tindaya features 5 outdoor pools, a full-service spa and a nightclub.

What makes H10 Tindaya a romantic place to stay?

Al fresco dining and romance packages, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at H10 Tindaya.

Is H10 Tindaya family-friendly?

You bet! With amenities such as a free children's club, a children's pool and free babysitting, it's no surprise that H10 Tindaya is a hit with families.

Does H10 Tindaya serve breakfast?

Yep, complimentary buffet brekkie is offered at H10 Tindaya.

Is there a free airport shuttle available at H10 Tindaya?

No, H10 Tindaya does not offer an airport shuttle service.

Is there a bar or restaurant at H10 Tindaya?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at H10 Tindaya?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at H10 Tindaya?

No, pets are not allowed.

H10 Tindaya Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 141 out of 388 reviews
Rating 8 - Good. 163 out of 388 reviews
Rating 6 - Okay. 62 out of 388 reviews
Rating 4 - Poor. 10 out of 388 reviews
Rating 2 - Terrible. 12 out of 388 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Pawel

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, nice staff, good food and alkohole.
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, fantastic food and drink and very spacious room with a fabulous view. All the staff were so lovely and helpful and always friendly. Will definitely return!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, friendly staff, clean, good for kids, yummy food and lots of choice, fun times.
Stayed 14 nights in Apr 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing buffet! The pool was located at the most windy spot, so a bit cold especially after swimming.
Stayed 5 nights in May 2025
Verified

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surpassed expectations.

We had a great all inclusive stay at Tindaya. Service was excellent, staff very keen to assist us with our daughter who became poorly whilst away and make sure we were comfortable. We felt well cared for, food was good quality and lots of choice- same for drinks, stunning setting, a great place to stay.
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed AI Privilege which was definitely a highlight. Having access to the privilege facilities was definitely worth the extra money. The room was spotless and the food was delicious. Would definitely re book.
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

2N stay. Half board. Lovely hotel. One of the pools heated. WiFi was down the entire stay slightly annoying. Great food in the evenings fresh fish , steak, chicken etc.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
The location next to the beach with direct access from the hotel was incredible. Rooms were really well appointed for families (we were in a junior suite and had plenty of space). The staff were very friendly and helpful. The food was not amazing, despite having privilege access to the a la carte restaurants we were not impressed, which is a shame for such an otherwise amazing hotel.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good food and beach access, terrible coffee

Great food at both dinner and breakfast, the beach is excellent for walking and swimming. There was unfortunately no kettle for hot water in the room and the coffee at breakfast was undrinkable. Instead of Nescafe machines dispensing low-quality 'instant' coffee, the hotel could have provided a large pot of simple filter coffee for guests.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
The regular hotel rooms are dated but functional, I can’t speak for the rooms exclusive to Priviledge Members. The hotel could do with an overall lifecycle facelift. That being said, the layout, outdoor facilities and the design of the building is beautiful and the staff/service were excellent, very thoughtful, friendly and welcoming. We had half board and only ate in the betancuria where food was 7/10 with some good variety. We did see cockroaches here and there but I guess that’s due to the climate more than anything. I would go again, 4/5.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Mr Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved our 5 night stay here. We had the privilege booking and had access to extra amenities. Would go back again in a heartbeat. Kids loved it with all the pools and splash park along with the kids club. The spa was lovely, and the hotel was clean and modern. Staff were mainly friendly, except a few members of staff- who I think were tired/over worked. Only down side would be the buffet doesn’t have a huge range of food- however I didn’t go hungry and had access to both à la carte restaurants. Would really recommend on the whole.
Stayed 5 nights in Jun 2023
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in the hotel with my son. Room was nice and clean, we had booked it with view to the ocean. Personell is extremely considerate and friendly, everybody was always smiling, it sometimes made us feel guilty because the demands/ workload on everybody seemed to be high. Quality and variety of buffet were ok. Stairs lead right from the pool area down to the ocean and a little secluded cove a bit separate from the main beach of Costa Calma, so it was not too busy there. Only downside was that the pool chairs were obviously not available in sufficient numbers and all chairs close to the seafront were blocked by 9 AM with towels (which was prohibited but not enforced).
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Kjeld

Liked: Cleanliness, staff & service, property conditions & facilities
very comfortable hotel, fully equipped. The staff are attentive and helpful. It is child-safe and quiet at night. The swimming pools are plenty, beautiful, clean and well cared for. The range of food is great. Only minus in it is the time when the food is available. For example, between 3 pm and 7 pm there is no food available for small children (babies and toddlers), which is inconvenient for these families. Our 3 year old daughter couldn't bear to stay up so late that we could go to the restaurant with her. That's a shame. Furthermore, our stay was very nice!
Stayed 5 nights in May 2023
Verified

8/10 Good

Amie

Liked: Property conditions & facilities, room comfort
Great hotel with excellent swimming pools for the kids. Kids club was very poor with only one person looking after sometimes 10-11 children. Food was a bit repetitive and not much of an option for children. Beach is amazing and the kids loved it. Rooms are nice and kept clean however the A/C in our room wasn’t great and was a struggle to get to sleep at night as too hot. Reported the problem but they said it was ok. Overall we enjoyed the stay but would probably give the hotel a 8 out of 10. Things to improve on.
Stayed 7 nights in Oct 2023
Verified

6/10 Okay

Dominic

Not our best holiday by far, can’t put my finger on it But everyone & everything was hard work, felt constantly you were doing something wrong.. The bookings all had to be done on app, for breakfast / lunch / dinner had to be placed night before & if you want to change it omg, it was like I asked them to redecorate!!! You were left standing waiting for table for at least ten minutes , when the place was half empty..( I know they were under staffed ) but I have cancer & a walking stick , which they could see but still left us standing.. The restaurants were all freezing , they left door open & the wind was blowing through & again when I asked them to close the door ( as you could see everyone else was freezing, they didn’t like it !! Breakfast a bird constantly flew in & was nibbling at the bread. The spa booking system the same , you walked to spa & asked to come in & ‘have you booked’ No because I didn’t know it would be cloudy & want to come in & keep warm… you should book first She says… so go to main reception to book in & they tell me to book at spa !!! We had a suite, which was nice but the balcony view was a high solid wall , so when sitting you couldn’t see through.. many other balcony’s had mesh walls, which would have been better. We asked for the my boys suite to have a sofa bed made up & they pulled out a single from under sofa ! The rooms were not emptied of empty bottles / coffee pods everyday.. The noise in bathroom from other toilets flushing was very loud.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Marco da Cruz

Liked: Cleanliness
Disliked: Staff & service
Keine Reaktion auf Beschwerden. Roomservice katastrophal. Mehrere Tage keine Erneuerung Minibar, trotz Beschwerden. Gebraucht Gläser wurden tagelang nicht ausgetauscht. Insgesamt zu wenig Personal. H10 nie wider…
Stayed 9 nights in Mar 2026
Verified

8/10 Good

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
très belle chambre.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plus - Lage am Strand - Buffet (Essen) - Umgang am Buffet (Gäste) - Personal - Nachtruhe Minus - Speisesaal war etwas laut
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Fausta

Liked: Cleanliness, amenities, property conditions & facilities
Tutto impeccabile
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
È stato tutto perfetto, dall'ambiente al personale, peccato che i giorni siano volati
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

BEATRICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto bella
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

SALVATORE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camera, bagno e terrazzo, molto spaziosi. Vista mare. Belli gli spazi interni. Buona e varia sia la colazione che la cena. Gustose le carni e i pesci cucinati al momento. Posizione ideale per visitare il sud dell'isola.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Martin Schultz

Liked: Cleanliness, staff & service, room comfort
Rigtig god faciliteter især til børnefamilier. Måske den bedste strand vi nogensinde har været på. Maden var kedelig. Sengene var stenhårde.
Stayed 10 nights in Oct 2025
Verified

8/10 Good

SEBASTIEN

Liked: Property conditions & facilities
Il y a un réel problème dans la qualité de service au niveau de la restauration. Les tables sont souvent sales et quasiment jamais débarrassées lorsque vous mangez, que ce soit au restaurant principal ou à la piscine. L'amabilité du personnel au bar est également très disparate et aléatoire: nous sommes tombés sur des personnes extrêmement sympathiques qui ont du métier mais aussi sur des personnes à la limite du désagréable. Enfin et dernier point: on nous a fait remarquer (et ce pour la première fois) qu'ayons réservé via Expedia, nous n'avions pas droit aux mêmes services que les autres hôtes. Pas très commerçant ni agréable à entendre surtout lorsque l'on réserve 2 semaines. Bref, nous avons passé un bon séjour mais nous ne reviendrons pas dans cet hôtel qui ne coche pas toutes les cases pour nous.
Stayed 13 nights in Sep 2025