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Occidental Jandía Playa

Beach hotel with 2 outdoor pools, near Las Gaviotas beach

Where to?

Dates

August 2025

9

September 2025

Relax by the serene ocean-view pool surrounded by lush greenery and a wooden deck.

Enjoy ocean views from the large window in this stylish room featuring two single beds, a desk, and a flat-screen TV.

Relax on the outdoor terrace with a clear view of the sea and palm trees.

Relax by the central pool surrounded by sun loungers and umbrellas, with the ocean view just steps away.

Relax in style amidst modern design and comfortable seating.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking available
Bar
All-inclusive
Hot tub
Breakfast included
Pool

includes taxes & fees

30 Aug - 31 Aug

Explore the area

C/ Sancho Panza, s/n, Urbanización Playa del Jable, Pajara, Fuerteventura, 35625

Las Gaviotas beach
‪10 min walk‬
Matorral Beach
‪10 min walk‬
Punta Jandía Lighthouse
‪7 min drive‬

Room options

Relax in this stylish room with two single beds, a seating area, and a large window offering a view of palm trees and the sky.

Family Room, Sea View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

60 sq m
Sea view
Sleeps 4
1 King Bed

Relax in comfort with a large bed, desk, and TV in this stylish room.

Double Room

Good

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

30 sq m
Sleeps 3
1 King Bed

Enjoy ocean views from the large window in this stylish room featuring two single beds, a desk, and a flat-screen TV.

Double Room, Ocean View

Excellent

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

30 sq m
Ocean view
Sleeps 3
1 King Bed

Enjoy ocean views from this room, featuring a bed, desk, and television.

Suite, Sea View

Highlights

Balcony or patio

Private indoor hot tub

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

60 sq m
Sea view
Sleeps 3
1 King Bed

Enjoy ocean views from the large window in this stylish room featuring two single beds, a desk, and a flat-screen TV.

Double Room Single Use, Sea View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

30 sq m
Sea view
Sleeps 1
1 King Bed

Two single beds with white linens, a wooden bench, and a small table make this room a comfortable retreat.

Family Room

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

60 sq m
Sleeps 6
1 King Bed

Relax in this stylish room with two single beds, a seating area, and a large window offering a view of palm trees and the sky.

Family Room, Sea View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

60 sq m
Sea view
Sleeps 4
1 King Bed

Two single beds with white linens, a wooden bench, and a small table make this room a comfortable retreat.

Family Room

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

60 sq m
Sleeps 4
1 King Bed

Relax in comfort with a large bed, desk, and TV in this stylish room.

Double Room Single Use

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

30 sq m
Sleeps 1
1 King Bed

Two single beds with white linens, a wooden bench, and a small table make this room a comfortable retreat.

Family Room

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

60 sq m
Sleeps 4
1 King Bed

Relax in this stylish room with two single beds, a seating area, and a large window offering a view of palm trees and the sky.

Family Room, Sea View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

60 sq m
Sea view
Sleeps 6
1 King Bed

Enjoy ocean views from the large window in this stylish room featuring two single beds, a desk, and a flat-screen TV.

Double Room, Ocean View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

30 sq m
Ocean view
Sleeps 3
1 King Bed

Two large beds with white linens and a wooden headboard, a small dining area, and a scenic ocean view.

Deluxe Double Room Single Use, Sea View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

30 sq m
Sea view
Sleeps 1
1 King Bed

Two large beds with white linens and a wooden headboard, a small dining area, and a scenic ocean view.

Deluxe Room, Sea View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

30 sq m
Sea view
Sleeps 3
1 King Bed

Two large beds with white linens and a wooden headboard, a small dining area, and a scenic ocean view.

Deluxe Room, Sea View

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

30 sq m
Sea view
Sleeps 3
1 King Bed

Relax in comfort with a large bed, desk, and TV in this stylish room.

Double Room

Good

Highlights

Balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

TV

Ceiling fan

Blackout curtains

Private bathroom

30 sq m
Sleeps 3
1 King Bed

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includes taxes & fees

8 Sept - 9 Sept

About the area

Pajara

You'll be connected to a shopping centre at Occidental Jandía Playa, and within just a 10-minute stroll of Las Gaviotas beach and Matorral Beach. Highlights at this beach hotel include 2 outdoor swimming pools, 2 bars/lounges and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Corralejo, is open for breakfast, lunch and dinner. Barlovento is the hotel's own bar. Enjoy the free kids' club, gym, outdoor tennis court and Hot tub. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Each morning free buffet breakfast is offered between 7:30 AM and 10:30 AM. There's also self parking, along with the convenience of an area shuttle. .Within a 15-minute drive of this 4-property class Pajara hotel, attractions include Esquinzo Beach and Costa Calma Beach.

What's nearby

Las Gaviotas beach - 10 min walk - 0.9 km
Matorral Beach - 10 min walk - 0.9 km
Esquinzo Beach - 4 min drive - 3.0 km
Morro Jable Shopping Centre - 4 min drive - 1.9 km
Punta Jandía Lighthouse - 7 min drive - 2.3 km

Getting around

Puerto del Rosario (FUE-Fuerteventura) - 67 min drive

Restaurants

‪Piccola Italia - ‬8 min drive
‪Eisdealer - ‬19 min walk
‪Rico Rico - ‬15 min walk
‪Chilli Chocolate - ‬3 min drive
‪Bar Piano Fin de Siglo - ‬16 min walk

About this property

Occidental Jandía Playa

Beach hotel with 2 outdoor pools, near Las Gaviotas beach

Some rates at Occidental Jandía Playa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Occidental Jandía Playa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, a fitness centre, and a sauna are also featured at the family-friendly Occidental Jandía Playa. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Pajara hotel.

634 guestrooms or units

3 levels

10 buildings

2 bars or lounges

Built in 2004

Buffet breakfast (free)

Deli

Kid's club (free)

Terrace on the roof

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Wedding services available

Games room or arcade

Pool or billiards table

Garden

Gift shop

ATM

On-site shopping

Lift

Smoking in designated areas

1 conference room

Bar by the pool

Dining venue

Occidental Jandía Playa offers 634 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Satellite televisions are provided. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Pajara hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Similar properties

Relax by the pool surrounded by palm trees and sun loungers, with stunning ocean views.

Pool
Breakfast included
All-inclusive
Spa

includes taxes & fees

6 Sept - 7 Sept

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge)
Covered parking on site (EUR 6 per night)

Food and drink

Free buffet breakfast available daily 7:30 AM to 10:30 AM
2 bars/lounges
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Barlovento
Corralejo
Tuineje

Things to do

2 outdoor pools
Arcade/game room
Bicycle rentals
Billiards/pool table
Books
Children's pool
Free children's club
Full-service spa
Gym
Hot tub
Outdoor tennis court
Piano
Playground
Sauna
Shopping
Table tennis

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free cot
Laundry facilities
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

Meeting room

Outdoors

Garden
Rooftop terrace

Full-service spa

2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Facials
Hot tub
Hydrotherapy
Massage
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Pool access ramp on site
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

10 buildings
3 floors
Built in 2004
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Reusable cups
Reusable tableware
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot

Bathroom

Bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

TV with satellite channels

Food and drink

Minibar

More

Air conditioning
Bulk dispensers for toiletries
Ceiling fan
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Phone
Safe
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Covered self-parking fee: EUR 6 per night
Towels available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Hotel Jandia Playa

Occidental Jandía Playa Hotel Pajara

Barcelo Jandia Playa Fuerteventura, Spain

Barcelo Jandia Playa Hotel Pajara

Barceló Jandía Playa Hotel Pajara

Barceló Jandía Playa Hotel

Occidental Jandía Playa Hotel

Occidental Jandía Playa Pajara

Barceló Jandía Playa Pajara

Occidental Jandía Playa Hotel

Occidental Jandía Playa Pajara

Occidental Jandía Playa Hotel Pajara

Frequently asked questions

What is the cancellation policy at Occidental Jandía Playa?

Occidental Jandía Playa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Jandía Playa?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at Occidental Jandía Playa on 30 Aug 2025 start from NZ$308.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Jandía Playa?

Yep, Occidental Jandía Playa has a covered self car park for EUR 6 per night.

Are there any beaches close to Occidental Jandía Playa?

Yep, Occidental Jandía Playa is a short 9-minute walk from Las Gaviotas beach. Fun beach activities include jet skiing, surfing and snorkelling. You can also find boat tours.

Is there a spa on site at Occidental Jandía Playa?

Yep, there is an onsite spa at Occidental Jandía Playa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Occidental Jandía Playa have a pool?

Occidental Jandía Playa has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Occidental Jandía Playa?

Occidental Jandía Playa features 2 outdoor pools, a full-service spa and 2 bars.

What makes Occidental Jandía Playa a romantic place to stay?

1 hot tub and pool-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Occidental Jandía Playa.

Is Occidental Jandía Playa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Occidental Jandía Playa is a hit with families.

Does Occidental Jandía Playa serve breakfast?

Sure does, free buffet brekkie is available daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Occidental Jandía Playa?

No, Occidental Jandía Playa does not offer an airport shuttle service.

Is there a bar or restaurant at Occidental Jandía Playa?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Occidental Jandía Playa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Occidental Jandía Playa?

No, only service animals are allowed.

Is there a golf course on site at Occidental Jandía Playa?

There isn't one on site, but Jandia Golf Course is a short 17-minute walk away.

Occidental Jandía Playa Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Edita

Travelled with family

27 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Apr 2025

8/10 Good

Carl

17 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Canaries

Good value stay. We drove down from the airport which was very easy. Great walks along the beach.

Stayed 4 nights in Apr 2025

10/10 Excellent

Jekaterina

Travelled with family, Travelled with family and small children, Travelled with partner

5 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff, great dinner options . Alot of facilities around hotel . Near by beach and shopping area . Amazing view . Very satisfied with my stay with children.

Stayed 5 nights in Mar 2025

8/10 Good

paul

15 Mar 2025

Liked: Cleanliness

Outdated

Nice hotel but needs updating

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group

13 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feb 25 week away with friends

Lovely hotel. All areas very clean. Landscaping was great, lots of cacti. Massive choice of food for all meals although as others have said it is not very hot. There are microwaves dotted about so you can re-heat soup or porridge. The snack bar is good for lunch. We visited first week of February and found the pools a bit cool. Spa area is good and was very quiet. We paid 19 euros for 4 hours,no treatments. There is a lot of walking as the complex is very spread out, there are also lots of steps. We were in block 8, at the bottom of the property but closest to the gate. it's probably a very different 'vibe' in spring and summer, but was quiet when we were there, entertainment and bars all closed by 11.30pm. Entertainment a bit hit and miss. Check in was quite long even though we had completed a lot of it online prior to arrival. Reception staff were good with ordering taxis, sorting problems. Rooms were very clean, nice and big with sea view balconies. Showers/hot water excellent. There is a safe in the room (payable at reception) Pool towels require a 10 euro deposit per towel, the process is very long winded!. You pay cash at reception and get a plastic card, take the card to the towel man and get the towel. They are not exchanged everyday for clean/dry towels. When you leave, take the towel back to towel man, get your plastic card, take that and the paperwork (given to you originally at reception) back to reception and they give you the cash back.

Stayed 7 nights in Feb 2025

10/10 Excellent

H

Travelled with partner

9 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly, hardworking staff. Excellent facilities. Good choice of food

Stayed 6 nights in Jan 2025

8/10 Good

Georgia

Travelled with partner

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

entertainment was not good at all

Stayed 7 nights in Aug 2024

10/10 Excellent

Sarah

Travelled with partner

30 Jun 2024

Liked: Staff & service, amenities, property conditions & facilities

Great location, beautiful grounds. Everything was very well maintained, food was excellent and the activities and games each day were so much fun! Shout out to Nestor who was one of the activity staff with great energy and helped make each game we played enjoyable and funny!

Stayed 7 nights in Jun 2024

8/10 Good

Verified traveller

10 Jun 2024

Liked: Cleanliness, staff & service, room comfort

Nice hotel with huge pool area

Nice huge hotel with a nice view from Morro Jable Bay. A bit noisy as loads of activities on, so if you are a light sleeper, make sure to request a quieter room.

Stayed 1 night in Jun 2024

6/10 Okay

James

Travelled with family

21 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Food was good. Hotel was good if you wanted a swimming pool holiday although the 2 pools and loungers would not be enough for all the guests. The beach is large and sandy but is a long walk down hill from the hotel, you can walk through the hotel down to the beach and then use an elevator into a partly abandoned shopping area passed a under road tunnel used by drug addicts with their discards, graffiti youre not welcome with finger.

Stayed 1 night in May 2024

6/10 Okay

Gerry

Travelled with family

20 Apr 2024

Liked: Cleanliness, staff & service

Good: Location View Not so good: Wifi slow and difficult to connect to Extra charge for safe Little variation in food Not enough sunbeds round pool - allowed people to reserve them with towels from early on Aircon a bit weak Gym equip needs a refurb

Stayed 8 nights in Apr 2024

10/10 Excellent

Karen

Travelled with family

11 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel - 100% would go back

Beautiful setting, pools gorgeous, clean comfortable rooms. Food excellent and friendly staff. Entertainers put a lot of effort into the entertainment they provide. Would definitely come back to this hotel in travelling to the south of Fuerteventura again.

Hotel from the beach

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

10 Feb 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Feb 2024

10/10 Excellent

Donna

17 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Would deffo go back - everything good and with half board included v good value. WiFi was hit and miss

Stayed 1 night in Jan 2024

8/10 Good

Meng

Travelled with family and small children

22 Oct 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, close to a great beach.

Stayed 7 nights in Oct 2023

8/10 Good

Lee, Hornchurch

Travelled with family

18 Apr 2023

Liked: Cleanliness, staff & service, amenities

Good beach front location, great staff.

Stayed 7 nights in Apr 2023

10/10 Excellent

Katy

18 Apr 2023

Stayed 6 nights in Apr 2023

10/10 Excellent

Helen

Travelled with family

14 Apr 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just go

Second visit after we walked out of sbh property at Costa calma,excellent as always,lovely warm heated pool for kids,good food and drink.book sea view room if available,excellent beach

Stayed 4 nights in Apr 2023

10/10 Excellent

John

2 Feb 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2023

10/10 Excellent

Yani

Travelled with partner

28 Jan 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is our second time in the hotel. We love this place. Definitely coming back. The staff are amazing, kind , polite, friendly. The hotel is so clean.

Stayed 6 nights in Jan 2023

6/10 Okay

christopher

11 Jan 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Nice room, dreadful staff

The staff are mostly hostile and inefficient. The person who checked me in was not very welcoming or willing to help. I arrived in the hours of darkness and had to ask another member of staff where to find my room on the sprawling complex. Two female members of the restaurant staff one evening accused me of avoiding paying for a soft drink. I pointed out that they had no evidence of this and that the fault lay with them not clearing the table from previous guest use. I explained this to the restaurant manager who seemed uninterested and was unapologetic. My request for a high floor room was ignored and I was given the middle floor of a three storey building. the room however was lovely. Very spacious including the wardrobes. There was an easy to operate safe, large tv with BBC 1,2 and 4 and itv, the bathroom was showroom size with lots of space around the basin, bidet and bath that had a marble seating area beside. Sliding doors on balconies and stone tiled floors throughout, so some noise hazards if faced with inconsiderate neighbours! Balconies are not private as they have wooden lattices either side. A 1.5 litre bottle of water is provided each day of housekeeping. Two fans are in the room, a ceiling rotary and one in a sealed unit. Dinner in the restaurant had a superb selection of offerings whilst breakfast was fairly standard with hard overcooked bacon. Some pleasant and sociable chefs. On site there is a small gym and pools on two different levels.

Stayed 5 nights in Jan 2023

10/10 Excellent

simon

Travelled with family

29 Oct 2022

Liked: Cleanliness, staff & service, room comfort

Seventh time just like a comfy pair of slippers

You cannot go far wrong here. If you want heat, sun, a sun bed, good food without the fancy fanfare you cannot go wrong here. This is our 7th time at the hotel. Now.. nothings changed but it needs to. Not going overboard but simple refinements are needed, comfy sofas, strict rules on where to smoke, better lighting of a night time & acoustic panels in the dining hall to lessen the noise. The sister hotel the ‘Mar’ up the hill has been really spruced up and the outside music arena and bar looked perfect. The theatre here was a bit of a misfit it’s too low in ceiling height & should be outside. There should be a better way of disposing of cups & the rooms UK tv stations could be increased as it’s nice to relax in your room. The hotel is nothing extraordinary but it’s like your slippers or favourite jumper.. comfy.. well worn.. not fashionable.. and one you can have no issue staying at. The area is awful! The beautiful crystal blue sea and power sands.. ohh you will but don’t come as I don’t want to see it populated too much more! …. Jandia the canaries hidden secret!

Stayed 7 nights in Oct 2022

6/10 Okay

J

Travelled with family

20 Aug 2022

Liked: Cleanliness, room comfort

Pick another hotel

The food was good in the main hall but in the snack bar flies everywhere... Needs some sort of air con tho keep the flies off the food! The reception staff let the team down whilst cleaning staff were superb. All inclusive doesn't include the putting green! When my son was sick in his room they wouldn't let me take a bottle of wine to stay in the room with him so couldn't enjoy the all inclusive facilities for 2 days. I like a cigar now and again but there are no adequate smoking facilitiesonly standing next to a bin in the sun. I'm a resident in Spain but they wouldn't give me residensia discount!

Stayed 4 nights in Aug 2022

10/10 Excellent

Iwona Antonina

Travelled with family

15 May 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything excellent! One of the best Family hotels which I have visited so far.

Stayed 7 nights in May 2022

4/10 Poor

Gillian

21 Mar 2022

Stayed 2 nights in Mar 2022

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