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Chan-Kah Resort Village

3.5 star property

Photo gallery for Chan-Kah Resort Village

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Hallway
Villa Junior Doble | Terrace/patio
Exterior
Villa Junior Doble

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$181
includes taxes & fees
17 May - 18 May

Explore the area

View map
KM. 3 Carretera Palenque- Ruinas, Palenque, CHIS, 29960
  • Place, Palenque National Park
    ‪4 min drive‬
  • Place, Aluxes Eco Park
    ‪5 min drive‬
  • Place, Palenque Archaeological Zone
    ‪13 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪23 min drive‬

Room options

View all photos for Villa Junior Doble

Villa Junior Doble

Villa Junior Doble

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Junior King

Villa Junior King | Terrace/patio

Villa Junior King

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Palenque

At Chan-Kah Resort Village you'll be within a 15-minute walk of Palenque National Park and 3.1 km (1.9 mi) from Museo de Sitio Palenque. Highlights at this hotel include 2 poolside bars, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and body scrubs along with access to the mud bath and steam room. The restaurant, Lum, serves international cuisine. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, steam room, kids' swimming pool and pool cabanas. Plus you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Cooked-to-order breakfast is available daily between 7 AM and 11 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Palenque hotel include Palenque Archaeological Zone and El Panchán.

What's nearby

  • Palenque National Park - 4 min drive - 1.5 km
  • Aluxes Eco Park - 5 min drive - 1.9 km
  • Museo de Sitio Palenque - 11 min drive - 4.0 km
  • Palenque Archaeological Zone - 13 min drive - 5.1 km
  • El Panchán - 13 min drive - 5.8 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 17 min drive

Restaurants

  • ‪Restaurante La Selva - ‬5 min drive
  • ‪A Takear! - ‬6 min drive
  • ‪El Michol - ‬3 min drive
  • ‪Pool Bar - ‬14 min walk
  • ‪La foresta - ‬12 min walk

About this property

Chan-Kah Resort Village

Chan-Kah Resort Village offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 12 square feet (1 square metres) and includes a conference centre. A children's pool, a terrace, and gift shops/newsstands are also featured at Chan-Kah Resort Village. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Palenque hotel.

  • 80 guestrooms or units
  • 2 bars by the pool
  • 12 sq ft of conference space
  • 1 sq. m of conference space
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Chan-Kah Resort Village offers 80 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. This Palenque hotel provides complimentary wired Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath and a steam room.

The spa is open selected days. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

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The price is NZ$224
includes taxes & fees
20 May - 21 May
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 11 AM for a fee: MXN 295 to 375 for adults and MXN 265 to 350 for children
  • 2 poolside bars
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lum

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (12 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Mud bath
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • No lift

More

  • Ballroom
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chan-Kah Resort Village

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 450.0 per night.
  • Cots (infant beds) are available for MXN 450.00 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1500 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 295 to 375 for adults and MXN 265 to 350 for children
  • Crib (infant bed) fee: MXN 450.00 per night
  • Rollaway bed fee: MXN 450.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chan-Kah
Chan-Kah Resort
Chan-Kah Resort Village
Chan-Kah Resort Village Palenque
Chan-Kah Village
Chan-Kah Village Palenque
Chan Kah Hotel Palenque
Chan Kah Hotel Village
Chan-Kah Resort Village Hotel Palenque
Chan-Kah Resort Village Convention Center Maya Spa Palenque
Chan-Kah Resort Village Convention Center Maya Spa
Chan-Kah Village Convention Center Maya Spa Palenque
Hotel Chan-Kah Resort Village Convention Center & Maya Spa
Chan-Kah Resort Village Convention Center & Maya Spa Palenque
Chan Kah Resort Village
Chan-Kah Village Convention Center Maya Spa

Frequently asked questions

What is the cancellation policy at Chan-Kah Resort Village?

Chan-Kah Resort Village offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chan-Kah Resort Village?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Chan-Kah Resort Village on 17 May 2026 start from NZ$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chan-Kah Resort Village?

Yep, Chan-Kah Resort Village has a free self car park.

Is there a spa on site at Chan-Kah Resort Village?

Yep, there is an onsite spa at Chan-Kah Resort Village. It has a steam room and a mud bath. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Chan-Kah Resort Village have a pool?

Chan-Kah Resort Village has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Chan-Kah Resort Village?

Chan-Kah Resort Village features 2 poolside bars, a full-service spa and an outdoor pool. All guestrooms come with premium bedding and private yards.

What makes Chan-Kah Resort Village a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Chan-Kah Resort Village.

Is Chan-Kah Resort Village family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Chan-Kah Resort Village is a hit with families.

Does Chan-Kah Resort Village serve breakfast?

Sure does, cooked-to-order brekkie is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Chan-Kah Resort Village?

No, Chan-Kah Resort Village does not offer an airport shuttle service.

Is there a bar or restaurant at Chan-Kah Resort Village?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Chan-Kah Resort Village?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Chan-Kah Resort Village?

No, pets and service animals are not allowed.

Chan-Kah Resort Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 495 out of 860 reviews
Rating 8 - Good. 251 out of 860 reviews
Rating 6 - Okay. 74 out of 860 reviews
Rating 4 - Poor. 22 out of 860 reviews
Rating 2 - Terrible. 18 out of 860 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Feb 2026

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great.
Stayed 1 night in Feb 2026

10/10 Excellent

Rikko

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff was capable and efficient, the place was located on a beautiful ground, and the shower had plenty of hot water. The only thing was that no glass was provided.
Stayed 3 nights in Jan 2026

6/10 Okay

Ronald, Creston

Stayed 4 nights in Jan 2026

2/10 Terrible

Blanca

Travelled with family
Disliked: Amenities
I was charged for a towel I never received. I had to pay for it because I had signed that I received 4 pool towels and I did sign but never felt the need to count the towels since I trusted them. Anyways be careful make sure you get what you sign for. Also, The waiter we got at the restaurant took forever to bring us a menu and our drink orders.Customer service was lacking didn’t feel welcomed. It’s just not the service I expected.
Stayed 1 night in Dec 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice restaurant
Stayed 1 night in Nov 2025

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool area
Stayed 1 night in Nov 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was surrounded by the beautiful rain forest. In the mornings we heard and saw monkeys in the trees. The room was very clean, the bathroom was spacious, and the shower was nice & hot. Very good air conditioning too. We appreciated the relaxing patio. Staff was very friendly. The pool area was marvelous.
Stayed 2 nights in Nov 2025

10/10 Excellent

JOSE

Liked: Cleanliness, property conditions & facilities
Nature
Stayed 2 nights in Nov 2025

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, slept with the windows open to hear the animals. Loved every minute of our stay
Stayed 1 night in Nov 2025

10/10 Excellent

Lesyanet

Stayed 3 nights in Nov 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We loved everything about it! The grounds are lovely, the rooms are clean, quiet and comfortable. The pool is awesome, and the food is really good. It us a lovely spot in thr midfle if the jungle. The hiwler monkeys are the best.
Stayed 5 nights in Oct 2025

10/10 Excellent

Gerardo, Flower Mound

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 1 night in Sep 2025

10/10 Excellent

Xochitl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice 😃👍
Stayed 3 nights in Sep 2025

2/10 Terrible

Jose

Stayed 6 nights in May 2025

8/10 Good

rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy the stay dislike the Starbucks store

The hotel is super beautiful clean and have the best pools. The restaurant has excellent food and wonderful service. They have a Starbucks store but the coffee is not as good as the one we have in USA and the manager was rude and arrogant.
Stayed 2 nights in Apr 2025

10/10 Excellent

NIAN

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in jungle close to Palenque ruin, like 5 to 10 minute walk to the ticket office. The swimming pool is very nice and the room has excellent balcony patio facing the jungle. We saw some wildlife during our stay. The room is very spacious and clean.The restaurant on site is very convenient and the food is super good. The staff at restaurant wasn't very attentive when we asked for table, being ignored for a couple of times until we were seated, the waiters assigned to our table were nice and attentive serving food and drinks.
Stayed 3 nights in Dec 2024

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and perfect to visit Palenque. Everything was fine.
Stayed 1 night in Mar 2025

10/10 Excellent

Sanam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great eco-hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Francisco

Travelled with partner
Liked: Cleanliness
This hotel is actually in the middle of the jungle, the setting is gorgeous but the rooms are a bit too old and the food was not very good.
Stayed 4 nights in Feb 2025

8/10 Good

Jaqueline, Corona

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The pool was nice, rooms are ok but old.
Stayed 5 nights in Jan 2025

8/10 Good

Jacob

Stayed 2 nights in Jan 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an amazing hotel - I always stay here when in Palenque - it is beautiful, great restaurant, nature is around you - we were treated to the sights and sounds of howler monkeys in the trees. It is also very convenient for the ruins.
Stayed 3 nights in Jan 2025

10/10 Excellent

Linn

Stayed 2 nights in Nov 2024

10/10 Excellent

Elmars

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024