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Hotel Sevilla Palenque

Property class: 2.5

Photo gallery for Hotel Sevilla Palenque

A modern living room with a sofa, coffee table, and a TV. There is a water dispenser and a view of the outside.
A courtyard with trees, a thatched structure, and a stone pathway.
A spacious indoor area with a high ceiling, a seating area with a bench, and potted plants.
A spacious interior with a high ceiling, a central corridor, and a view of the outdoors.
A modern bedroom with a large bed, white linens, and a black and white headboard.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
Calle Merle Green, Col. La cañada, Palenque, CHIS, 29900
  • Place, El Panchán
    ‪7 min walk‬
  • Place, Museo Del Textil
    ‪16 min walk‬
  • Place, Palenque Archaeological Zone
    ‪19 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Quadruple Room, 2 Double Beds

A hotel room with two beds, each with white bedding and a pink throw blanket. There is a nightstand with a book and a bottle of water. A window with curtains is visible, and a pair of slippers is placed on the floor.

Standard Quadruple Room, 2 Double Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 1 King Bed

A modern bedroom with a large bed, white linens, and a black and white headboard.

Standard Double Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Two single beds with headboards, a small bedside table, and a wall socket.

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

A bedroom with two beds, a desk, a chair, a small table, and a window with curtains.

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the area

Palenque

At Hotel Sevilla Palenque you'll be within a 20-minute stroll of El Panchán and Museo Del Textil. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Additionally, you'll find spa services and laundry facilities. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Palenque hotel include Palenque National Park and Misol-Ha Waterfalls.

What's nearby

  • El Panchán - 7 min walk - 0.6 km
  • Museo Del Textil - 16 min walk - 1.4 km
  • Aluxes Eco Park - 7 min drive - 3.6 km
  • Palenque National Park - 12 min drive - 5.4 km
  • Palenque Archaeological Zone - 19 min drive - 8.0 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 8 min drive

Restaurants

  • ‪Cafe Jade - ‬2 min walk
  • ‪pizzas exprés - ‬2 min walk
  • ‪Restaurante Maya Cañada - ‬1 min walk
  • ‪A Takear! - ‬2 min walk
  • ‪El Herradero - ‬6 min walk

About this property

Hotel Sevilla Palenque

Hotel Sevilla Palenque offers its guests spa services, tour/ticket assistance, and a garden. Public spaces have free WiFi. Hotel Sevilla Palenque also features laundry facilities, dry cleaning/laundry services, and a communal living room. Limited free parking is available on a first-come, first-served basis.

This Palenque hotel is smoke free.

  • 15 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • No smoking on site
  • Water dispenser
Hotel Sevilla Palenque offers 15 air-conditioned accommodations with complimentary bottles of water and free toiletries. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Palenque hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Communal living room
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sevilla Palenque Palenque
Hotel Sevilla Palenque Hotel
Hotel Sevilla Palenque Palenque
Hotel Sevilla Palenque Hotel Palenque
Hotel Sevilla Palenque Hotel
Hotel Sevilla Palenque Palenque
Hotel Sevilla Palenque Hotel Palenque

Frequently asked questions

What is the cancellation policy at Hotel Sevilla Palenque?

Hotel Sevilla Palenque offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Sevilla Palenque?

Yep, Hotel Sevilla Palenque has a free self car park. Onsite parking is limited.

Is there a spa on site at Hotel Sevilla Palenque?

There's no onsite spa, but this property does offer services like deep-tissue massages.

Is there a free airport shuttle available at Hotel Sevilla Palenque?

No, Hotel Sevilla Palenque does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Sevilla Palenque?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Hotel Sevilla Palenque Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 76 reviews
Rating 8 - Good. 19 out of 76 reviews
Rating 6 - Okay. 9 out of 76 reviews
Rating 4 - Poor. 1 out of 76 reviews
Rating 2 - Terrible. 2 out of 76 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms, comfortable bed, nice hot shower and lovely staff. Nice neighborhood with plenty of restaurants, shops. Big supermarket about 10 minutes walk away. 5 minutes to ADO busstation
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and safe
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness
It’s a basic place bit it has all what you need: AC, hot water, streaming TV, WiFi, and a comfortable bed. Staff is very kind and willing to help. In front there is an excellent restaurant Maya Cañada
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The hotel is small, but located in a beautiful area. There are many restaurants and shops around the hotel.
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Just about everything that I need, it was walking distance from this place. It was my second time staying here. Definitely I'll recommend this place.
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was my second time staying in this place. I definitely will recommend it.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness
Clean, comfortable room. AC worked well. Convenient location to centro, restaurants and bus station. Plenty of hot water first night; none second night…barely warm. Sewer smell with shower drain; plastic drain cover helped.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service

hotel could improve the room

The curtain was an old piece of cloth. There was nowhere to hang towels in the bathroom. The shower had white water stains on the tile. The TV did not work. The front desk employees were very friendly and helpful and the room was clean. Coffee was available mid morning in the lobby.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Didn’t clean one night no water
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Ubicada en buena zona; Instalaciones limpias; habitaciones pequeñas pero nuevas, les falta mas mobiliario.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Muy céntrico, localizado en un área con mucha vida nocturna, la habitación excelente muy confortables para un buen descanso después de los recorridos a la Zona Arqueológica de Palenque y Cascada de Misol ha
Pasillo Superior
Sala de estar planta alta
Habitación doble, excelente
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Disliked: Amenities
Para quedarte y solo dormir está bien. En mi experiencia, pedí habitación doble las camas comodas y limpias así como la habitación en general. El baño tenía el detalle de que el agua fría y caliente tardaba mucho en regularse (fui en temporada de calor así bañarse con agua fría no hubo problema). La red Wifi está bien aveces un poco lenta. La tv solo funciona con wifi para ver Netflix, HBO, Disney etc. La habitación es muy sencilla y tiene muy pocas amenidades, pero suficiente para solo estar una o dos noches y solo dormir.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Habitación limpia, personal atento. Solo que en la página exhiben habitación con cama queen y al llegar al establecimiento entregan habitación con cama matrimonial y solo entregan 1 tolla, la habitación se reservo para 2 personas.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitacion el persanal de recepcion muy cerviciales. En tobo tratan de ayudar en todo
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
habitacion impecable y muy amable la atencion
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La ubicacion esta muy bien, limpio todo...el trato super amable las chicas de recepcion.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Limpio, ubicación
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Buenas instalaciones y excelente ubicación
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo muy bonito y cómodo, la limpieza excelente y excelente trato por el personal
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
La habitación muy amplia, confortable y tranquila
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Me gusto la habitación muy agradable, buena atención y buen servicio.. el único detalle fue que ponen papel higiénico del económico que se acaba rápido y después te dicen ya se acabo?
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente atención, limpieza y cómodo... Regresaré
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos sorprendió en el buen sentido? Es bonito, cómodo, podría decirse minimalista, aparte su estacionamiento cuenta con sombra, nos encantó, gracias!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel céntrico y limpio

Hotel céntrico y limpio. Personal muy receptivo, que te ayuda en todas tus solicitudes. El hotel está cerca de los combis que van a las ruinas y en la zona de restaurantes y zona de copas.
Stayed 4 nights in Apr 2025