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Hotel Misión Palenque

4.5 star property

Photo gallery for Hotel Misión Palenque

Outdoor pool
Property grounds
Lobby sitting area
Bar (on property)
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Periférico Oriente s/n, Palenque, CHIS, 29960
  • Place, Museo Del Textil
    ‪8 min walk‬
  • Place, El Panchán
    ‪19 min walk‬
  • Place, Palenque Archaeological Zone
    ‪25 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds (Preferencial)

Down duvets, pillow-top beds, in-room safe, individually decorated

Room, 2 Double Beds (Preferencial)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Preferencial)

Down duvets, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed (Preferencial)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room (Dog Friendly)

Down duvets, pillow-top beds, in-room safe, individually decorated

Room (Dog Friendly)

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

About the area

Palenque

A luxury stay in the heart of Palenque awaits you at Hotel Misión Palenque. You'll be within a 15-minute walk of Museo Del Textil and 1.7 km (1.1 mi) from El Panchán. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with access to the sauna. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, outdoor tennis court, sauna and kids' swimming pool. Business travelers can take advantage of a meeting room, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas and laundry facilities. Full breakfast is available daily between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .Places within a 15-minute drive of this 4.5-property class Palenque hotel include Palenque National Park and Museo de Sitio Palenque.

What's nearby

  • Museo Del Textil - 8 min walk - 0.7 km
  • El Panchán - 19 min walk - 1.6 km
  • Aluxes Eco Park - 11 min drive - 5.1 km
  • Palenque National Park - 16 min drive - 6.9 km
  • Palenque Archaeological Zone - 25 min drive - 10.5 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 12 min drive

Restaurants

  • ‪Safe Zone - ‬13 min walk
  • ‪Las Tinajas - ‬14 min walk
  • ‪Restaurante Maya - ‬13 min walk
  • ‪Café de Yara - ‬14 min walk
  • ‪Green Time - ‬13 min walk

About this property

Hotel Misión Palenque

Hotel Misión Palenque offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A children's pool, a fitness centre, and a sauna are also featured at the luxury Hotel Misión Palenque. Self parking and valet parking are free.

This 4.5-star Palenque hotel is smoke free.

  • 208 guestrooms or units
  • 2 levels
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Misión Palenque offers 208 air-conditioned accommodations, which are accessible via exterior corridors, and features laptop-compatible safes and complimentary bottles of water. Each accommodation is individually decorated. Pillowtop beds feature down duvets. 23-inch LED televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Property grounds
Hotel Mundo Maya Palenque
Palenque
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.7 out of 5, Exceptional, 347 reviews
The price is NZ$278
includes taxes & fees
29 June - 30 June
Hotel Mundo Maya Palenque

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 23-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 400 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Pet fee: MXN 400 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mision Hotel Palenque
Mision Palenque
Mision Palenque Hotel Palenque
Palenque Mision Hotel
Mision Palenque Hotel
Hotel Mision Palenque
Mision Palenque
Hotel Misión Palenque Hotel
Hotel Misión Palenque Palenque
Hotel Misión Palenque Hotel Palenque

Frequently asked questions

What is the cancellation policy at Hotel Misión Palenque?

Hotel Misión Palenque offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Misión Palenque?

Yep, Hotel Misión Palenque has a free self car park and free valet parking.

Is there a spa on site at Hotel Misión Palenque?

Yep, there is an onsite spa at Hotel Misión Palenque. You'll enjoy services like deep-tissue massages.

Does Hotel Misión Palenque have a pool?

Hotel Misión Palenque has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Hotel Misión Palenque a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hotel Misión Palenque.

Is Hotel Misión Palenque family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as childcare services in the guestrooms, it's no surprise that Hotel Misión Palenque is a hit with families.

Does Hotel Misión Palenque serve breakfast?

Yep, full breakfast is offered daily from 7:00 AM to noon.

Is there a free airport shuttle available at Hotel Misión Palenque?

No, Hotel Misión Palenque does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Misión Palenque?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Misión Palenque?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Misión Palenque?

Dogs are welcome at Hotel Misión Palenque, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 15 kg per pet.

Hotel Misión Palenque Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 202 out of 539 reviews
Rating 8 - Good. 232 out of 539 reviews
Rating 6 - Okay. 69 out of 539 reviews
Rating 4 - Poor. 23 out of 539 reviews
Rating 2 - Terrible. 13 out of 539 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

ROBERTO

Liked: Cleanliness, staff & service, amenities
Staff was very helpfull and kind
Stayed 3 nights in Mar 2024
Verified

2/10 Terrible

Gerardo

Disliked: Staff & service, amenities, property conditions & facilities
Terriblemente desorganizado, mala actitud de algunos administradores, no respetaron mi reservación, aire acondicionado deficiente, instalaciones deficientes, área de gimnasio en ruinas
Stayed 2 nights in May 2022
Verified

8/10 Good

Friederich

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Awesome grounds but beds need upgrading

The location of this hotel is great, as well as the grounds! Rooms are large and well appointed except for the beds...the mattress need to be upgraded. They are hard and feel old tech...providing low quality rest. Although we had superb service in our room, other rooms in our group did not...of course we where there during the week after x-mas and the hotel was packed...this caused customer service to suffer specially at restaurant and bar. Overall we would return and recommend this hotel when you visit Palenque!
Stayed 3 nights in Dec 2021
Verified

6/10 Okay

Alfredo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Vista agradable. No me gusto el hecho de que comentan que el desayuno es incluido y al estar ahí dicen que solo es americano, no son claros en lo que incluye el hospedaje, éramos 4 y solo nos dieron 2 toallas y tardaron un día en darnos las 2 extras
Stayed 3 nights in Dec 2021
Verified

4/10 Poor

Dolores

Disliked: Property conditions & facilities, room comfort

Viejo, feo y descuidado.

El hotel esta igual que cuando lo visitamos hace 20 años. Las puertas no cierran tienen tantas capas de pintura que ya no enbonan, porque la chapa esta rota. Espacio super reducido. La regadera tiene cortina de plastico. Alberca mínima. El andador del hotel para acceso al auto, es un camino de hoyos. Los jardines bonitos y bien cortado. En general feo y viejo. Les urge una remodelación. Yo no vuelvo.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities
Malisimo el trato en recepción, una señorita en reservaciones. Además muy caro para lo que se ofrece.
Stayed 3 nights in Dec 2021
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Podrían mejorar el mobiliario y condiciones de la infraestructura del hotel. Se ve con poco mantenimiento. No porque sea viejo se tiene que ver descuidado
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Eviten al dueño

El lugar super bonito, ya lo conocía, me encanta todo, el personal super amable, pero en el restaurante el nuevo dueño del hotel porque ya no es del grupo misión tratando horrible a los empleados gritándoles groserías, muy desagradable no volveremos, para nada les recomiendo si está el, nos queríamos quedar otro días pero después de eso mejor nos fuimos, una lastima q se abuse de la necesidad de trabajo de las personas q aparte son super amables
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nice and near from downtown
Stayed 3 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food was nosotros great small portions,
Stayed 5 nights in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities
Se escuchaaba mucho ruido las habitaciones. Olia a humedad. Clientes dejaban ropa colgada afuera de las habitaciones
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muy cómodo
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

mayra

Liked: Cleanliness, staff & service
great atmosphere!
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Ximena M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio de ama de llaves, restaurante y bell boy es fantástico. Me gustaría poder decir lo mismo del servicio en recepción, dónde en un momento había cinco personas y sólo una estaba atendiendo a los huéspedes. En general, una excelente estancia.
Stayed 2 nights in Apr 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
El estacionamiento esta bien esta cerca de la recepcion
Stayed 3 nights in Apr 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal fue muy buena 😊, por la condición actual hay puntos que faltaron pero muy buena experiencia, solo faltó la tina de baño que aparecía en la página web
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel.

Excelente hotel mision palenque, nos encanto, desde que llegas, hasta que te vas. La comida de bufett muy rica, vale la pena pasar unas vacaciones en el hotel. El personal excelente. Muy bien regresaremos pronto.
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien.

Todo muy bien, instalaciones bien. Comida bien. Habitación bien. Cómoda. Solo que, no habia control de tv. Lo pedi y pues nada. Pedí una toalla mas, y lo mismo, nada. Pero en general bien.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the monkeys howling in the trees outside the hotel...at 6AM. :-)
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso hotel, el restaurant muy rico, los jardines muy bonitos, tienen un árbol espectacular en la entrada, el servicio muy amables todos.
Stayed 1 night in Feb 2021
Verified

6/10 Okay

Gamaliel

Liked: Property conditions & facilities, room comfort

Hospedaje

En general bien, instalaciones lindas adecuadas me gusto. Fallo la señal de televisión y no hubo. El servicio de limpieza no estuvo bien pues no colocaron cortina de baño y cuando se solicitó no fue buena la respuesta. Fue un cuarto para 4 y solo había día toallas. Las instalaciones de cuarto pues son viejas, llaves dañadas regaderas vieja, tal vez no es el asunto de Misión, pero si no fuera por el jardín y áreas comunes no hubiera pensado q fuera un hotel Mision.
Stayed 2 nights in Jan 2021
Verified

2/10 Terrible

ROSA HELENA

Disliked: Staff & service

Exageradamente caro para el pésimo servicio.

Lo terrible fue que necesitaba bañarme a las 06:00 (mi estancia claramente fue por trabajo) y no salía agua caliente. La persona que estaba en recepción en ese momento, no podía resolver nada en absoluto y me sorprendió que me colgó tres veces para rematar y preguntarme ¿cuánta agua necesita para bañarse? y después reirse. Al final dejé correr el agua como 5 mins -mientras me animaba a meterme con agua fría- y por fin salió el agua caliente. Pero el momento desagradable lo tuve, gracias!! Me hospedé el martes y es momento (hoy es lunes) que no recibo la factura. Pésimo servicio al cliente.
Stayed 1 night in Jan 2021
Verified

8/10 Good

Ana Victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Esperaba algo más moderno para la cadena que es y el costo , no hay teléfono en las habitaciones, frigobar ni cafetera para la cadena que es😒
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad internet

Everything das cool. Ckeck Inn was quick. Internet was very bad
Stayed 2 nights in Jan 2021