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Winíka Alterra

3.0 star property

Photo gallery for Winíka Alterra

Front of property – evening/night
Deluxe Cabin, 1 King Bed
Outdoor pool, pool umbrellas, pool loungers
Fridge, microwave
Family Cabin, Multiple Beds | Garden view

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$136
includes taxes & fees
11 June - 12 June

Explore the area

View map
Carretera Palenque-Ocosingo Km 4.5, Palenque, CHIS, 29960
  • Place, El Panchán
    ‪19 min drive‬
  • Place, Museo Del Textil
    ‪19 min drive‬
  • Place, Aluxes Eco Park
    ‪25 min drive‬
  • Airport, Palenque, Chiapas (PQM-Palenque Intl.)
    ‪31 min drive‬

Room options

View all photos for Family Cabin, Multiple Beds

Family Cabin, Multiple Beds

Family Cabin, Multiple Beds

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Cabin, 1 King Bed

Deluxe Cabin, 1 King Bed

Deluxe Cabin, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Palenque

At Winíka Alterra, you'll be 2.9 km (1.8 mi) from Misol-Ha Waterfalls. .You can enjoy free WiFi, furnished balconies and sitting areas, featured in all 5 cabins. Free bottled water, desks and free toiletries are also available. .Enjoy the outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, laundry facilities and a microwave in a common area. There's also free valet parking, along with the convenience of an airport shuttle.
View more Cabin rentals in PalenqueOpens in a new window

What's nearby

  • El Panchán - 19 min drive - 6.1 km
  • Museo Del Textil - 19 min drive - 6.2 km
  • Aluxes Eco Park - 25 min drive - 9.0 km
  • Palenque National Park - 30 min drive - 10.8 km
  • Palenque Archaeological Zone - 39 min drive - 14.4 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 124 min drive

Restaurants

  • ‪El Huachinango Feliz - ‬3 min drive
  • ‪Restaurante Don Manuel - ‬18 min walk
  • ‪Safe Zone - ‬6 min drive
  • ‪Las Tinajas - ‬6 min drive
  • ‪Restaurante Maya - ‬7 min drive

About this property

Entire place

You'll have the entire cabin to yourself and will only share it with other guests in your party.

Winíka Alterra

As a guest of Winíka Alterra, you'll find an outdoor pool, a terrace, and multilingual staff. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Winíka Alterra also features tour/ticket assistance, a garden, and laundry facilities. Free self parking and valet parking are available.

This 3-star Palenque cabin is smoke free.

  • 5 guestrooms or units
  • Built in 2016
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Winíka Alterra offers 5 accommodations with complimentary bottles of water and free toiletries. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. This Palenque cabin provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Similar properties

Property grounds
Hotel Mundo Maya Palenque
Palenque
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.7 out of 5, Exceptional, 333 reviews
The price is NZ$270
includes taxes & fees
15 June - 16 June
Hotel Mundo Maya Palenque

Property amenities

Pool/Spa

  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the cabin: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Shared kitchen access
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping
  • Free bottled water
  • Multilingual staff
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets

General

  • 5 units
  • At least 80% lighting from LEDs
  • Built in 2016
  • Eco-friendly cleaning products used
  • Garden
  • Grey water recycling system
  • Solar energy
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per vehicle (one-way, maximum occupancy 6)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy; some water is reused through a grey water recycling system
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the cabin before arrival using the contact information on the booking confirmation.

Property is also known as

Winíka Alterra Hotel Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel Palenque

Frequently asked questions

What is the cancellation policy at Winíka Alterra?

Winíka Alterra offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Winíka Alterra?

As of 10 Jun 2026, prices found for a 1-night stay for 2 adults at Winíka Alterra on 11 Jun 2026 start from NZ$136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Winíka Alterra?

Yep, Winíka Alterra has a free self car park and free valet parking.

Does Winíka Alterra have a pool?

Winíka Alterra has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is there a free airport shuttle available at Winíka Alterra?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Winíka Alterra?

Check-in begins at 2 PM. Check-out time is 12:30 PM.

Are pets allowed at Winíka Alterra?

No, only service animals are allowed.

Winíka Alterra Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 32 out of 37 reviews
Rating 8 - Good. 4 out of 37 reviews
Rating 6 - Okay. 1 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sandeep K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha
Verified

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
Stayed 6 nights in Jul 2022
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Mario

Liked: Cleanliness, amenities, communication
El lugar es muy bonito, la cabaña muy limpia y agradable, el personal súper atento
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

BENJAMIN

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy buen lugar para quedarse si buscas estar entre la naturaleza. Recomendable.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Súper amable el personal! Pero Un poco básico el hotel.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Maravillosas cabañitas multicolores, en un entorno encantador, súper cómoda la cama y muy rica la regadera.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

VICTOR OSWALDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECTO...

TODO ESTUVO EXCEPCIONAL. ABSOLUTAMENTE RECOMENDABLE.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with an excellent restaurant. The internet service was surprisingly quick and the staff were helpful. Recommended
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Están muy bonitas las cabañas, y la atencion del personal y los dueños excelente. El único detalle es la entrada al lugar que es de terrazeria, y es un buen tramo, si traes carro bajito podrías batallar al entrar sobre todo si esta lloviendo.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Raul Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toda bien, la comida y el servicio de primera, solo tener cuidado con las cortinas de acceso en las puertas, por que se atoran
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Todo me pareció excelente no necesitas salir del hotel alli encuentras todo y ademas es super relajante el contacto con la naturaleza. Felicidades!!!!
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

PatricioA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Very quiet. Incredible view. Just perfect to relax
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy tranquilo para descansar, excelente servicio
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto súper recomendado: excelente servicio y lugsr
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente el trato del personal todas las instalaciones maravillosas muy bonito el lugar y en ina excelente ubicación
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para estar en contacto coa naturaleza y descansar, alejado del ruido de la ciudad
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
un lugar muy bello en medio de la naturaleza. Una excelente cocina en el restaurante
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr schöne und gepflegte Anlage. Das Personal ist sehr freundlich und sehr bemüht. Die Zimmer sind sehr schön, allerdings von der Ausstattung ist fast nichts im Zimmer, zB keine Gläser oder Föhn. Man bekommt alles auf Nachfrage an der Rezeption. Der Weg von der Hauptstraße zur Anlage ist eine Katastrophe, sehr schlechter Weg!
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau cadre en plein milieu de la nature. Chambre très jolie même si mal insonorisée. Personnels très gentils. Je recommande
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour

Nous étions vraiment ravis d'avoir choisi le Winika Alterra. Nous avons beaucoup aimé la localisation—à côté de la route principale, mais néanmoins très tranquille... et un peu en retrait du site archéologique de Palenque. Nous avions vraiment l'impression d'être en pleine nature et coupés du monde. Certains clients ont émis quelques réticences par rapport à la route d'accès, mais nous ne l'avons trouvé pas très compliqué à négocier (cependant, je ne sais pas ce que ça donne en temps de pluie). Sinon, les bungalows sont très spacieux et propres, avec une très bonne climatisation. Le personnel est absolument adorable. Ils étaient vraiment aux petits soins avec nous et la nourriture au restaurant est assez bonne. Nous avons aussi profité de la piscine — vraiment top, étant donné qu'il a fait très chaud et humide lors de notre séjour à Palenque. Pour se rendre sur le site archéologique, nous avions déjà réservé un chauffeur par le biais de notre hôtel à San Cristobal de las Casas, mais nous avons vu des taxis à Winika Alterra. Du coup, j'imagine qu'il est assez facile de les commander.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

patricia

Muy lindas las cabañas.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Davidson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um oásis em Palenque! Refeições maravilhosas e a preço justo. Quartos amplos e confortáveis. Ótima localização para visitar as ruínas de Palenque. Staff extremamente gentil e atencioso. Excelente experiência!
Stayed 2 nights in Nov 2018
Verified

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Villas individuelles et proches de la nature.

Winika est plus qu’un hôtel c’est un état d’esprit, mêlant des prestations de grand confort et la protection de l’environnement. Les villas en bois décorées avec goût, la piscine écologique et le restaurant excellent nous ont enthousiasmés. Le personnel est très attentionné et les patrons sont adorables. A réserver d’urgence avant qu’il n’apparaisse dans tous les guides.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little paradise

Winíka Alterra is a wonderful place to stay, lovely bungalows in tropical surroundings. Our children adored the ecological pool. The service is excellent (welcome drink, sofa bed prepared, towels and service at the pool, etc). The restaurant serves good food, with a nice view! The access road is very bumpy and rocky, but once you are there, it's like paradise! We stayed for 2 nights visiting Palenque ruins and Cascadas Roberto Barrios. We wished we booked for longer..
Stayed 2 nights in Jul 2018