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Eurostars Centrale Palace

4.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for Eurostars Centrale Palace

Lobby
Terrace/patio
Lobby
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Breakfast available
  • Pet-friendly
The current price is NZ$227
includes taxes & fees
24 Aug - 25 Aug

Explore the area

View map
Via Vittorio Emanuele, 327, Palermo, PA, 90134
  • Quattro Canti
    ‪1 min walk‬
  • Teatro Massimo
    ‪8 min walk‬
  • Palermo Harbour
    ‪6 min drive‬
  • Palermo (PMO-Punta Raisi)
    ‪30 min drive‬

Room options

View all photos for Superior Room (Extra Bed)

1 bedroom, minibar, in-room safe, individually furnished

Superior Room (Extra Bed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Single Room

1 bedroom, minibar, in-room safe, individually furnished

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

Presidential Suite (Family)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, individually furnished

Double Room Single Use

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room

1 bedroom, minibar, in-room safe, individually furnished

Double or Twin Room

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, individually furnished

Junior Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 2 Queen Beds

Presidential Suite, 2 Queen Beds

Presidential Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Bidet
Hairdryer
  • 156 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Diplomatic)

1 bedroom, minibar, in-room safe, individually furnished

Suite, Multiple Beds (Diplomatic)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, individually furnished

Superior Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Terrace

Family Room, Terrace

Family Room, Terrace

Highlights

Terrace
Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room Single Use (with French Bed)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Economy Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Junior Suite (Single Use)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

Suite (2 Adults)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite, 1 Double or 2 Single Beds (Family)

1 bedroom, minibar, in-room safe, individually furnished

Junior Suite, 1 Double or 2 Single Beds (Family)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Suite (Triple)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room (Con Cama Francesa)

1 bedroom, minibar, in-room safe, individually furnished

Double Room (Con Cama Francesa)

7.2 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • Sleeps 2
  • 1 Double Bed

Presidential Suite (Quintuple)

Highlights

Soundproofed
Individually furnished
Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Eco-friendly toiletries
Bidet
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

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About the area

Palermo

A luxury stay in the heart of Palermo awaits you at Eurostars Centrale Palace. Within steps you'll find Via Vittorio Emanuele and Via Roma within a short 5-minute stroll. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Restaurant 1892, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business travelers can take advantage of meeting rooms, a conference centre, and a 24-hour business centre. Added amenities include a full-service spa, free Wi-Fi in public areas and a gym. Each morning continental breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of self parking. .Within a 15-minute walk of this 4-property class Palermo Historical Center hotel, attractions include Teatro Massimo and Politeama Garibaldi Theater.

What's nearby

  • Quattro Canti - 1 min walk - 0.0 km
  • Via Vittorio Emanuele - 1 min walk - 0.0 km
  • Palermo Cathedral - 7 min walk - 0.6 km
  • Teatro Massimo - 8 min walk - 0.7 km
  • Palermo Harbour - 6 min drive - 3.7 km

Getting around

  • Palermo Central Station - 11 min walk
  • Giachery Station - 17 min drive
  • Palermo (PMO-Punta Raisi) - 55 min drive

Restaurants

  • ‪Taverna dei Canti - ‬1 min walk
  • ‪Osteria Villena - ‬1 min walk
  • ‪Assud A Santamarina Pizzeria Siciliana - ‬2 min walk
  • ‪Beer & Co - ‬2 min walk
  • ‪Maqueda Bistrot - ‬2 min walk

About this property

Eurostars Centrale Palace

Luxury hotel with 2 restaurants and full-service spa
Eurostars Centrale Palace offers its guests a full-service spa and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. A rooftop terrace, a library, and multilingual staff are also featured at the luxury Eurostars Centrale Palace. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Palermo hotel.

  • 104 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Conference rooms
  • Built in 1800
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Eurostars Centrale Palace offers 104 accommodations with minibars and a safe. Each accommodation is individually furnished. LCD televisions come with digital channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, French, German, Italian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 18 per day)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Ai Tetti
  • Restaurant 1892

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Library

Family friendly

  • In-room babysitting
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1800
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 42.0 per night.
  • Cots (infant beds) are available for EUR 6.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 per person
  • Self-parking fee: EUR 18 per day
  • Crib (infant bed) fee: EUR 6.0 per night
  • Rollaway bed fee: EUR 42.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Centrale Palace
Centrale Palace Hotel
Centrale Palace Hotel Palermo
Centrale Palace Palermo
Hotel Centrale Palace
Centrale Palace Hotel Palermo, Sicily
Eurostars Centrale Palace Hotel Palermo
Eurostars Centrale Palace Hotel
Eurostars Centrale Palace Palermo
Eurostars Centrale Palace
Eurostars Centrale Palermo
Eurostars Centrale Palace Hotel
Eurostars Centrale Palace Palermo
Eurostars Centrale Palace Hotel Palermo

Frequently asked questions

What is the cancellation policy at Eurostars Centrale Palace?

Eurostars Centrale Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Eurostars Centrale Palace?

As of 17 Aug 2025, prices found for a 1-night stay for 2 adults at Eurostars Centrale Palace on 24 Aug 2025 start from NZ$209.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Eurostars Centrale Palace?

Yep, Eurostars Centrale Palace has a self car park for EUR 18 per day. Onsite parking is limited.

Are there any beaches close to Eurostars Centrale Palace?

The closest beach to Eurostars Centrale Palace is Mondello Beach (10.3 km).

Is there a spa on site at Eurostars Centrale Palace?

Yep, there is an onsite spa at Eurostars Centrale Palace. You'll enjoy services like massages.

Is Eurostars Centrale Palace family-friendly?

You bet! With amenities such as babysitting services, as well as childcare services in the guestrooms, it's no surprise that Eurostars Centrale Palace is a hit with families.

Does Eurostars Centrale Palace serve breakfast?

Yep, continental breakfast is offered daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Eurostars Centrale Palace?

No, Eurostars Centrale Palace does not offer an airport shuttle service.

Is there a bar or restaurant at Eurostars Centrale Palace?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Eurostars Centrale Palace?

Check-in begins at 2 PM. Check-out time is noon.

Eurostars Centrale Palace Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 429 out of 1000 reviews
Rating 8 - Good. 387 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, room comfort
They really need a facelift in a number of areas-bathrooms, lighting in common areas to relax; couches outside the superb breakfast room are torn It’s a beautiful hotel with terrific service that needs a bit more attention. Take a page from the Hotel Quirinale playbook in Roma.
Stayed 2 nights in May 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Z
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaimie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an excellent location.
Stayed 2 nights in Apr 2025

8/10 Good

Amar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly good , breakfast quality could improve as it was drab
Stayed 3 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Such a great find in Palermo
Stayed 1 night in Mar 2025

6/10 Okay

Peter

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities
Very nice and old style hotel, I loved it, all the furniture are kinda old, it is not a modern hotel, very original and historic building, very good location, and very nice front desk staffs
Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

JOANNE

Travelled with family
Great location and great staff. Will be staying here every time I go to Palermo
Stayed 2 nights in Jan 2025

2/10 Terrible

Lora

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do Not Use a Third-Party Booking Agent

I did not stay here. Due to issues with airlines, we did not get to stay. I tried to cancel online THIRTY minutes after I made the reservation and the message I got was that I should have cancelled that morning. I did not even make the reservation until the evening. Then I called the hotel directly and they told me they could not do anything for me. Glad I get to call my bank now and dispute this charge for a hotel room I never stayed in.
Stayed 1 night in Jan 2025

10/10 Excellent

asa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palermo, center

Great location of the beautiful older style hotel. Gorgeous atmosphere. Large rooms! Close to activites and walking distance to main train station.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to Four Corners and walkable to most attractions
Stayed 2 nights in Dec 2024

10/10 Excellent

Dylan Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 10 minute walk from the train station and 5 from Ortigia, this was really well placed for all the sightseeing I wanted to do while in Syracusa.
Stayed 4 nights in Dec 2024

8/10 Good

Carrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique hotel you should see

Unique hotel. Lots of very interesting rooms and nooks and crannies. Very friendly staff. They have onsite parking but was a challenge to get there. But not their fault. In the historic district so central to everything.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location highly recommended
Stayed 3 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A haven in the middle of Palermo

The hotel was centrally located. It's a grand old building with beautiful marble decor and glorious chandeliers. The reception staff were friendly and helpful. The rooftop restaurant was a delightful fine dining experience at a good price.
Stayed 4 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with partner
Great personality- the building and the stafff …and location outstanding
Stayed 1 night in Nov 2024

2/10 Terrible

tushar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had horrible experience of this hotel. First, we had to drag our bags to the hotel as taxi driver dropped us in the next street corner because it was no entry street. Then the room they gave us was stinking with dust, mold and mite as if it was not used for years ! The bathroom was stinking with bad smell! The bed was hair of the queen size single bed. So we called Expedia. They gave us another room, which was worse if not good. Two tween bed on each corner of the room and bathroom was stinking and room was as not used for years ! The furniture was century old and not maintained! We jdecided to checked out and moved to another hotel , Grand Hotel Wagner after we went there and checked it out ourself. We were celebrating our 41st anniversary and we were totally disappointed with Eurostar and we called Expedia for give us full refund. Expedia should not list this hotel at all. Please take it out of your listing and arrange for the full refund. Thank you for understanding!!
Stayed 3 nights in Oct 2024

4/10 Poor

Cathy

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Maximillion

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t post reviews but due to how poor quality this hotel is I feel compelled to do so. The hotel advertises double rooms. Beware, as they provide poor quality 3/4 beds also known as French beds. Alternatively, if you’re really unfortunate you’ll be given a couple of single beds aka a rock and a hard place. If you like tired facilities, smoke smells in the corridors, stained pillow cases, noisy rooms from the infernal scrapping of chairs on the dining room hard floor above your head in the early hours, along with unhelpful argumentative staff, and overpaying when there is soooo much better value out there, this hotel is for you.
Stayed 4 nights in Oct 2024

6/10 Okay

Bolivar, Callao

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
This was my first stay at Centrale Palace - and compared to the other hotels used at my various regular visits to Palermo, this one is the least likeable. I was attracted by its location, which is definitely great for enjoying the old city. However, there were many practical inconveniences. The state of our room did not give me any fresh feeling - it is rather plain, in the worst sense, and its 2 paintings would do better not to be on its walls, at all. Horrible side view - even if I had reserved a "junior suite". One full day without Internet, because of some hotel wide malfunction which was never solved. Not even a welcoming bottle of water is offered by the hotel - yes, even one bottle of plain water will be charged. Breakfast, of course, is NOT included (not the norm at the hotels which I normally use). in conclusion, will never go back.
Stayed 3 nights in Oct 2024

8/10 Good

DAVID

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Robin

Stayed 3 nights in Sep 2024

10/10 Excellent

cassandra

Stayed 2 nights in Sep 2024