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JW Marriott Desert Springs Resort & Spa

4.5 star property

Photo gallery for JW Marriott Desert Springs Resort & Spa

Exterior
Creator video - submitted by Jesyka Harris
2 bars/lounges, poolside bar
Reception
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$970
includes taxes & fees
13 Apr - 14 Apr

Explore the area

View map
74-855 Country Club Drive, Palm Desert, CA, 92260
  • Place, Palm and Valley Golf Courses at Desert Springs
    ‪2 min walk‬
  • Place, Desert Willow Golf Resort
    ‪5 min walk‬
  • Place, The Lakes Country Club
    ‪13 min walk‬
  • Airport, Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪25 min drive‬

Room options

Executive Room, 1 Bedroom, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, 1 Bedroom, Balcony

8.4 out of 10
Very good
(7 reviews)
  • Lake view
  • 73 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(86 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(33 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 2 Queen Beds, Balcony (View)

8.0 out of 10
Very good
(14 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony

8.4 out of 10
Very good
(27 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Bedroom, Pool View

  • 111 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 1 Bedroom, Pool View

  • 164 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Presidential Room, 1 Bedroom

  • 102 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Studio Suite, 1 King Bed with Sofa bed

  • Lake view
  • 47 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Room, 1 Bedroom

8.6 out of 10
Excellent
(17 reviews)
  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-in Shwr)

7.0 out of 10
Good
(2 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Hearing Accessible)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom (Hearing Accessible)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Signature Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Balcony (Hearing Accessible)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(45 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Palm Desert

A luxury stay in Palm Desert awaits you at JW Marriott Desert Springs Resort & Spa. You'll be 5 km (3.1 mi) from San Jacinto Mountains and 5.4 km (3.4 mi) from El Paseo Shopping District. Highlights at this family-friendly resort include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing visit to Spa Desert Springs can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and hot tub. The restaurant, Rockwood Grill, serves American cuisine and is open for breakfast, lunch and dinner. Blue Star Lounge is the resort's own bar, serving drinks along with light fare. Enjoy access to 5 hot tubs and 13 outdoor tennis courts along with a golf course and a gym. 25000 square feet (2323 square metres) of event facilities include 41 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a Turkish bath/hammam and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4.5-property class Palm Desert resort include Acrisure Arena and Living Desert Zoo and Gardens.

What's nearby

  • Palm and Valley Golf Courses at Desert Springs - 2 min walk - 0.2 km
  • Desert Willow Golf Resort - 5 min walk - 0.5 km
  • The Lakes Country Club - 13 min walk - 1.2 km
  • Hovley Soccer Park - 4 min drive - 1.5 km
  • Toscana Country Club - 4 min drive - 2.6 km

Getting around

  • Palm Springs Station - 20 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 33 min drive

Restaurants

  • ‪The Lunch Spot - ‬4 min drive
  • ‪CJ's Diner - ‬3 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪Desert Willow Golf Resort - ‬15 min walk
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

JW Marriott Desert Springs Resort & Spa

JW Marriott Desert Springs Resort & Spa offers its guests a full-service spa, a golf course, 5 outdoor swimming pools, and 5 hot tubs. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 41 meeting rooms, and coworking spaces. Event space at this resort measures 25000 square feet (2323 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the luxury JW Marriott Desert Springs Resort & Spa. For a fee, parking is available. A complete renovation of JW Marriott Desert Springs Resort & Spa was completed in November 2021.

This 4.5-star Palm Desert resort is smoke free.

  • 884 guestrooms or units
  • 8 levels
  • 3 buildings
  • 8 dining venues
  • 2 bars or lounges
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1987
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
JW Marriott Desert Springs Resort & Spa offers 884 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

This Palm Desert resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Renovation of all guestrooms was completed in November 2021.

Spa Desert Springs has 47 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 35 per day; includes in/out privileges)
  • Covered valet parking on site (USD 50 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 38 per person
  • 2 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Aquifer65 and Sushi Bar
  • Blue Star Lounge
  • Mikado
  • Oasis Pool Bar & Grille
  • Rockwood Grill

Things to do

  • 13 outdoor tennis courts
  • 36-hole golf course
  • 5 hot tubs
  • 5 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Boat tours
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Mini golf
  • Pilates classes
  • Pro golf shop
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Fenced pool
  • Grocery/convenience store
  • Mini golf
  • Mini-fridge
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 41 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (25,000 square foot of space)
  • Coworking space

Outdoors

  • Dock
  • Firepit
  • Garden
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 47 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Smooth flooring in room
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - November 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 150
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.30 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 38 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 35.00 per day (in/out privileges)
  • Valet parking fee: USD 50.00 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay plus a one-off USD 150 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Desert Springs Marriott
JW Marriott Desert Resort
JW Marriott Desert Springs
JW Marriott Desert Springs Resort
JW Marriott Resort Desert Springs
JW Marriott Springs
JW Marriott Springs Resort
Marriott Desert Resort
Marriott Desert Springs
Marriott Desert Springs Resort
Desert Springs Jw Marriott Hotel Palm Desert
Desert Springs Jw Marriott Resort And Spa
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Jw Marriott Palm Desert
Palm Desert Marriott
Desert Springs Jw Marriott Hotel Palm Desert
Marriott Palm Desert
JW Marriott Desert Springs Resort Spa

Frequently asked questions

What is the cancellation policy at JW Marriott Desert Springs Resort & Spa?

JW Marriott Desert Springs Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Desert Springs Resort & Spa?

As of 23 Mar 2026, prices found for a 1-night stay for 2 adults at JW Marriott Desert Springs Resort & Spa on 13 Apr 2026 start from NZ$970, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Desert Springs Resort & Spa?

Yep, JW Marriott Desert Springs Resort & Spa has a covered self car park with in/out privileges for USD 35.00 per day. A self car park is also available, for a fee.

Is there a spa on site at JW Marriott Desert Springs Resort & Spa?

Yep, Spa Desert Springs is available for guests. It has 5 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does JW Marriott Desert Springs Resort & Spa have a pool?

Yep, and guests love it! JW Marriott Desert Springs Resort & Spa has 5 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 10:00 PM.

What luxury perks are available at JW Marriott Desert Springs Resort & Spa?

JW Marriott Desert Springs Resort & Spa features 5 outdoor pools, 5 hot tubs and 8 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes JW Marriott Desert Springs Resort & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at JW Marriott Desert Springs Resort & Spa.

Is JW Marriott Desert Springs Resort & Spa family-friendly?

You bet! With amenities such as an arcade, 5 outdoor pools and on-site mini golf, it's no surprise that JW Marriott Desert Springs Resort & Spa is a hit with families.

Does JW Marriott Desert Springs Resort & Spa serve breakfast?

Sure does, buffet breakfast is on offer daily between 6:30 AM and 11:30 AM.

Is there a free airport shuttle available at JW Marriott Desert Springs Resort & Spa?

No, JW Marriott Desert Springs Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Desert Springs Resort & Spa?

Yep, they've got a poolside bar and 8 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Desert Springs Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Is there a golf course on site at JW Marriott Desert Springs Resort & Spa?

Yep, JW Marriott Desert Springs Resort & Spa has a 36-hole golf course. A golf driving range, golf lessons, mini golf and golf carts are also available.

JW Marriott Desert Springs Resort & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 735 out of 1075 reviews
Rating 8 - Good. 153 out of 1075 reviews
Rating 6 - Okay. 96 out of 1075 reviews
Rating 4 - Poor. 43 out of 1075 reviews
Rating 2 - Terrible. 48 out of 1075 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

DONGEUN

Staffs were courteous.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ramirez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is awesome first time there and will definitely be back.
Stayed 2 nights in Dec 2025

8/10 Good

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Frankie

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful scenery
Stayed 2 nights in Dec 2025

10/10 Excellent

Shirin

Stayed 1 night in Dec 2025

10/10 Excellent

Genevieve

Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

10/10 Excellent

atefeh

Stayed 2 nights in Nov 2025

8/10 Good

Joseph

Stayed 4 nights in Dec 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, beautiful and well maintained resort. Would be better if there is a microwave on each floor as we need to reheat our puppy food. Currently there is only one microwave at the lobby level.
Stayed 2 nights in Nov 2025

10/10 Excellent

Teichnique

Stayed 2 nights in Oct 2025

10/10 Excellent

Giedrius, Santa Monica

Stayed 1 night in Nov 2025

6/10 Okay

Sieu

Liked: Staff & service
Food was below average
Stayed 3 nights in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

10/10 Excellent

Sean Sinclair

Stayed 3 nights in Nov 2025

10/10 Excellent

SIRTAZ, Santa Clara

Stayed 3 nights in Nov 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, ready for our stay. The resort was very clean, staff were friendly and helpful, and had plenty of things to do to keep the family busy without needing to leave the property.
Stayed 2 nights in Nov 2025

8/10 Good

Edna

Stayed 2 nights in Mar 2024

8/10 Good

Sarah P, Pinson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 5 nights in Nov 2025

10/10 Excellent

Penny

Stayed 1 night in Nov 2025

10/10 Excellent

Ashwini

Stayed 2 nights in Nov 2025

10/10 Excellent

Guadalupe

Stayed 1 night in Sep 2025

10/10 Excellent

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here to celebrate a birthday. I notified the hotel ahead of time and made a few additional arrangements to celebrate which they accommodated and executed as requested and to my liking. The dinner reservations were easy to make and the staff at Makeda were so nice. They prepared the food, had a gentleman come to our table to sing checked in on us throughout the night and had a nice bday celebration dessert.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jazlynn

Stayed 3 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful location, my family and I had a great time
Stayed 1 night in Oct 2025