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5.0 out of 5

"Very relaxing experience. Excellent staff service. Excellent dining. Excellent facilities, room, pool and decor. But there was no lift and no port ... " More

By a verified traveller on Tue 31 Jul 2018

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Hotel Description

At Sands Hotel and Spa you'll be steps from San Jacinto Mountains and 2.3 km (1.4 mi) from El Paseo Shopping District. Highlights at this hotel include a full-service spa, a restaurant, and an outdoor swimming pool.

A day of pampering can include massages and body wraps. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Other amenities include free WiFi in public areas, concierge services, and a 24-hour front desk. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of free valet parking.

Attractions within a 10-minute drive of this 4-star Desert Horizons hotel include Living Desert Zoo and Gardens and Indian Wells Tennis Garden.

Classic Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$319* Per night/room 1 May - 2 May

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Ensuite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Classic Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sands Hotel and Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sands Hotel and Spa

Everyone (1)
5 out of 5
Very relaxing experience. Excellent staff service. Excellent dining. Excellent facilities, room, pool and decor. But there was no lift and no porter available to help take bags to our car on checkout. No complementary bottled water provided in the rooms.

Posted by on 31 Jul. 2018

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Property Features

Sands Hotel and Spa offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Spa services, a terrace, and a garden are also featured at Sands Hotel and Spa. Self parking and valet parking are free. This 4-star Indian Wells hotel is smoke free.

  • 46 guestrooms or units
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Sands Hotel and Spa offers 46 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

  • Private balcony or patio
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Sands Hotel and Spa has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Body wraps
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100.00 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

Contactless check-out is available.

  • No cots (infant beds) available
  • No lifts
  • Minimum guest age is 18
  • Caters to adults only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sands Hotel Indian Wells
  • Sands Hotel
  • Sands Indian Wells
  • Sands Hotel and Spa Hotel
  • Sands Hotel and Spa Indian Wells
  • Sands Hotel and Spa Hotel Indian Wells

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.