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The Colony Palms Hotel and Bungalows - Adults Only

5.0 star property
Adults-only hotel with full-service spa and 24-hour front desk

Photo gallery for The Colony Palms Hotel and Bungalows - Adults Only

Reception
Breakfast, lunch, dinner served; Californian cuisine, pool views
Couples treatment room(s), body treatments, aromatherapy
Suite (Hermann)
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking available
The current price is NZ$685
includes taxes & fees
6 July - 7 July

Explore the area

Map
572 North Indian Canyon, Palm Springs, CA, 92262
  • Agua Caliente Casino
    ‪10 min walk‬
  • Palm Springs Convention Center
    ‪13 min walk‬
  • Palm Springs Art Museum
    ‪14 min walk‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪5 min drive‬

Room options

View all photos for Room

Premium bedding, pillow-top beds, minibar, in-room safe

Room

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Bungalow Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Premium bedding
Pillow-top bed
Ceiling fan
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow

Premium bedding, pillow-top beds, minibar, in-room safe

Bungalow

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Patio

Premium bedding, pillow-top beds, minibar, in-room safe

Bungalow, Patio

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Hermann)

Suite (Hermann)

Suite (Hermann)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Pillow-top bed
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Fireplace

Premium Room, 1 King Bed, Fireplace

Premium Room, 1 King Bed, Fireplace

8.0 out of 10
Very good
(2 reviews)

Highlights

Fireplace
Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Ceiling fan
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Bungalow, 1 King Bed (Soaking Tub)

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Renovated in 2021
Separate bedroom
Premium bedding
Pillow-top bed
Ceiling fan
  • Sleeps 2
  • 1 King Bed

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About the area

Palm Springs

A luxury stay in the heart of Palm Springs awaits you at The Colony Palms Hotel and Bungalows - Adults Only, a recipient of the prestigious Conde Nast Hot List award in 2022. Within just a 10-minute stroll, you'll find Ruth Hardy Park and San Jacinto Mountains. Highlights at this boutique hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body scrubs, facials and aromatherapy. The fine-dining restaurant, The Colony Club, serves Californian cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the Hot tub, pool cabanas and pool loungers as well as access to bike hire. Additionally, you'll find concierge services, a 24-hour front desk and a terrace. Full breakfast is available daily between 8 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a 15-minute drive of this 5-property class Uptown Design District hotel include Palm Springs Convention Center and Indian Canyon.

What's nearby

  • Agua Caliente Casino - 10 min walk - 0.9 km
  • Palm Springs Convention Center - 13 min walk - 1.2 km
  • Palm Springs Art Museum - 14 min walk - 1.2 km
  • Las Palmas - 15 min walk - 1.3 km
  • Agua Caliente Cultural Museum - 15 min walk - 1.3 km

Getting around

  • Palm Springs Station - 16 min drive
  • Palm Springs, CA (PSP-Palm Springs Intl.) - 12 min drive

Restaurants

  • ‪Cascade Lounge - ‬12 min walk
  • ‪The Tropicale - ‬11 min walk
  • ‪Tonga Hut - ‬10 min walk
  • ‪Tac/Quila - ‬7 min walk
  • ‪Palm Springs Koffi - ‬5 min walk

About this property

The Colony Palms Hotel and Bungalows - Adults Only

Adults-only hotel with full-service spa and 24-hour front desk
The Colony Palms Hotel and Bungalows - Adults Only offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the luxury The Colony Palms Hotel and Bungalows - Adults Only. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Colony Palms Hotel and Bungalows - Adults Only was completed in March 2021.

This 5-star Palm Springs hotel is smoke free.

  • 57 guestrooms or units
  • 2 levels
  • 1000 sq ft of conference space
  • 93 sq. m of conference space
  • Built in 1936
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Colony Palms Hotel and Bungalows - Adults Only offers 57 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Pillowtop beds feature premium bedding. 48-inch LCD televisions come with premium digital channels.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include safes and telephones. Additionally, rooms include espresso makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The Colony Palms Hotel and Bungalows - Adults Only is listed in the 2022 Condé Nast Traveller Hot List.

Languages

English, Spanish

Similar properties

2 outdoor pools, free pool cabanas, pool umbrellas

L'Horizon Resort & Spa, Hermann Bungalows

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 562 reviews
The price is NZ$552
includes taxes & fees
30 June - 1 July
L'Horizon Resort & Spa, Hermann Bungalows

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 35 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 35 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 11 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Colony Club

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 1,000 square feet of conference space
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1936
  • Reception hall
  • Renovated entire property - March 2021
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • This property welcomes adults only.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 per person
  • Uncovered self-parking fee: USD 35 per day (in/out privileges)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Colony Palms
Colony Palms Hotel
Colony Palms Hotel Palm Springs
Colony Palms Palm Springs
Palms Colony Hotel
Colony Palms Resort
Colony Palms Palm Springs
Colony Palms Hotel
The Colony Palms Bungalows
The Colony Palms Hotel Bungalows
The Colony Palms Hotel Bungalows Adults Only
The Colony Palms Hotel and Bungalows - Adults Only Hotel
The Colony Palms Hotel and Bungalows - Adults Only Palm Springs

Frequently asked questions

Is parking available at The Colony Palms Hotel and Bungalows - Adults Only?

Yep, The Colony Palms Hotel and Bungalows - Adults Only has an uncovered self car park with in/out privileges for USD 35 per day. Onsite parking is limited.

How much does it cost to stay at The Colony Palms Hotel and Bungalows - Adults Only?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at The Colony Palms Hotel and Bungalows - Adults Only on 6 Jul 2025 start from NZ$684.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Colony Palms Hotel and Bungalows - Adults Only?

Yep, there is an onsite spa at The Colony Palms Hotel and Bungalows - Adults Only. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as hot stone massages.

Does The Colony Palms Hotel and Bungalows - Adults Only have a pool?

Yep, and guests love it! The Colony Palms Hotel and Bungalows - Adults Only has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 6:00 AM to 11:00 PM.

What makes The Colony Palms Hotel and Bungalows - Adults Only a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Colony Palms Hotel and Bungalows - Adults Only.

Is The Colony Palms Hotel and Bungalows - Adults Only family-friendly?

No, The Colony Palms Hotel and Bungalows - Adults Only is an adults-only property.

Does The Colony Palms Hotel and Bungalows - Adults Only serve breakfast?

Yeah, full brekkie is served daily between 8 AM and 11 AM.

Is there a free airport shuttle available at The Colony Palms Hotel and Bungalows - Adults Only?

No, The Colony Palms Hotel and Bungalows - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at The Colony Palms Hotel and Bungalows - Adults Only?

Yep, they've got a lounge bar and an onsite restaurant that serves Californian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Colony Palms Hotel and Bungalows - Adults Only?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at The Colony Palms Hotel and Bungalows - Adults Only?

Dogs are welcome at The Colony Palms Hotel and Bungalows - Adults Only, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

The Colony Palms Hotel and Bungalows - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 684 out of 1003 reviews
Rating 8 - Good. 205 out of 1003 reviews
Rating 6 - Okay. 69 out of 1003 reviews
Rating 4 - Poor. 31 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to stay while in Palm Springs.
Stayed 3 nights in Mar 2025

10/10 Excellent

John, San Clemente

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Colony Palms is all about elegance, beauty, comfort and relaxation. The facilities take you back to what the glory days of Hollywood must have felt like. The staff is friendly, professional and quick to assist. The pool area is stunning. Great restaurants are just a block walk away. I’ll definitely be back. My only issue was with the valet and resort fees - both of which seemed excessive. Other than that, this place is a true gem in the desert!
Stayed 3 nights in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Get-Away

Our stay was wonderful. However, I would advise not booking through Hotels.com, as they are very misleading in the way they do business.
Stayed 7 nights in Mar 2025

10/10 Excellent

Ramona

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked being able to walk to restaurants and shopping. The food, drinks, staff, and the hotel in general was excellent. The staff is top notch, friendly, and made our trip fun. This hotel is worth every penny! It's also close to the airport which was a plus. I would recommend The Colony Palms to everyone.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexander W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
The Colony Palm Hotel is charming and the staff is attentive and always willing to help make your stay memorable.
Stayed 2 nights in Mar 2025

8/10 Good

Raphael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location. Service is solid. For the price, could stand to upgrade some aspects of the room and grounds. Not enough lighting in the room.
Stayed 2 nights in Mar 2025

2/10 Terrible

Hussam

Stayed 2 nights in Mar 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis with a staff always smiling and greeting you. Beautiful decor and landscaping.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

MaryAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding! We really enjoyed our dinner at the on site restaurant. The only thing I would recommend would be additional lighting in the Bungalow we stayed in. The setting is very shady and there wasn’t much natural light so a little additional indoor lighting would be a plus.
Stayed 4 nights in Feb 2025

6/10 Okay

Kevin

Travelled with partner
for the money, it was old outdated and very average. for 600 a night should be better. Mattress was good.
Stayed 3 nights in Feb 2025

8/10 Good

Nora

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Felt like home.
Stayed 2 nights in Feb 2025

10/10 Excellent

James, Seattle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and the layout of the rooms and hotel was just fabulous.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay at The Colony Palms

Overall a great stay. Staff and service were attentive and went the extra mile. Terrific walkable location. Cool old school classy vibe to the entire resort.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
The only place I stay in PSP. Cant beat it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Serena

Stayed 1 night in Feb 2025

10/10 Excellent

Rick, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My arrival at the hotel was relaxing and so professional. Tara, did an excellent job as I walked up to the desk. The how are you, was responded by me, about the crowded airport and obtaining my luggage was a circus due to a two groups, one flying in and one out. She immediately put me at ease and offered me something to drink. She then said we are going to make sure you relax and offered me a seat while she processed me. She then took me to my room and talked to me about the grounds, the facility in such a glowing manner. Since then I have had nothing but a relaxing, wonderful stay and do plan to return. The healthy dining options, pool, spa (2 wonderful massages) and overall ambience including the music Ono the grounds and in the restaurant added to my stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing!! A true gem. Very sophisticated. The property was so clean and staff were so friendly and went above and beyond to make us feel at home. The property was across the street from downtown shops and restaurants. I would highly recommend and we will definitely come back! Thank you, Colony Palms for making our trip fun, relaxing and very memorable!
Stayed 4 nights in Feb 2025

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Lillian

Disliked: Cleanliness
Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Travelled with partner
Disliked: Cleanliness
When you walk in, you will be very impressed by the site. Beautiful design and a feeling of being at an oasis. However, the devil is in the details. The property claims to be “one of California's premier luxury hotels,” but the cleanliness and workmanship inside of the hotel rooms leave something to be desired. After spending over $500 for a single night (after taxes and fees), I wouldn’t expect to see the layers of dirt in the room, specifically on the bed frame, the ledge in the bathroom, and on the HVAC grille that I slept under. Additionally, the bathroom door had peeling paint and the grout at the tile floor was all over the tile. There were also spots on the shower floor that weren’t grouted, leaving it susceptible to mold. The restaurant is overpriced and just OK. When ordering a duck breast, I expect the skin to be crispy. Their version was chewy. I did reach out to staff via phone a day or two after my stay. Staff seemed nonplussed. I was told I would get a call back from the manager. That never happened. I emailed the hotel with pictures and video of the room issues that were left unanswered, even after two follow ups. I would recommend you spend your money elsewhere.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Nir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool
Stayed 2 nights in Dec 2024