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Melia Palma Marina

4.0 star property
Bayside hotel with 2 restaurants, near Porto Pi Centro Comercial

Photo gallery for Melia Palma Marina

Bicycling
Creator video - submitted by Pack&Travel
Lobby
42-inch flat-screen TV with cable channels, TV
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$252
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
Avenida Gabriel Roca, 29, Palma de Mallorca, Mallorca, 07014
  • Place, Paseo Maritimo
    ‪1 min walk‬
  • Place, Auditorium de Palma de Mallorca
    ‪5 min walk‬
  • Place, Porto Pi Centro Comercial
    ‪19 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪13 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

8.8 out of 10
Excellent
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room

Minibar, desk, iron/ironing board, free cots/infant beds

Premium Room

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, Sea View

Minibar, desk, iron/ironing board, free cots/infant beds

Premium Room, Sea View

8.6 out of 10
Excellent
(13 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, Sea View (The Level Grand)

Premium Room, Sea View (The Level Grand)

Premium Room, Sea View (The Level Grand)

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Melia Room, Room, City View

Minibar, desk, iron/ironing board, free cots/infant beds

Melia Room, Room, City View

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Room, City View (Melia Room, 2 adults + 1 child)

Minibar, desk, iron/ironing board, free cots/infant beds

Room, City View (Melia Room, 2 adults + 1 child)

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for The Level, Premium Room, Sea View

Minibar, desk, iron/ironing board, free cots/infant beds

The Level, Premium Room, Sea View

9.4 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level Premium Sea View with Solarium

View from room

The Level Premium Sea View with Solarium

7.6 out of 10
Good
(5 reviews)
  • Sea view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level Premium Sea View with Solarium (2 adults + 1 child)

Minibar, desk, iron/ironing board, free cots/infant beds

The Level Premium Sea View with Solarium (2 adults + 1 child)

  • Sea view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for The Level Grand Premium Sea View with Solarium

Eco-friendly toiletries, hair dryer, towels

The Level Grand Premium Sea View with Solarium

  • Sea view
  • 26 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for The Level Grand Premium Sea View with Solarium (2 adults + 1 children)

Minibar, desk, iron/ironing board, free cots/infant beds

The Level Grand Premium Sea View with Solarium (2 adults + 1 children)

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Minibar, desk, iron/ironing board, free cots/infant beds

Family Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room (2+2)

Minibar, desk, iron/ironing board, free cots/infant beds

Family Room (2+2)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room (2+1)

Minibar, desk, iron/ironing board, free cots/infant beds

Premium Room (2+1)

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

About the area

Palma de Mallorca

At Melia Palma Marina you'll be within a 30-minute stroll of Porto Pi Centro Comercial and Cathedral of Santa Maria of Palma. Highlights at this hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include access to the sauna and hot tub. The restaurant, Moss, serves Mediterranean cuisine. Pool Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna and seasonal outdoor swimming pool as well as access to bike hire. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute drive of this 4-property class Son Armadams hotel include Plaza Mayor de Palma and Puerto Portals Marina.

What's nearby

  • Paseo Maritimo - 1 min walk - 0.1 km
  • Auditorium de Palma de Mallorca - 5 min walk - 0.5 km
  • Bellver Castle - 9 min walk - 0.8 km
  • Port of Palma de Mallorca - 17 min walk - 1.5 km
  • Porto Pi Centro Comercial - 19 min walk - 1.7 km

Getting around

  • Marratxi Pont d Inca Station - 12 min drive
  • Son Sardina Station - 13 min drive
  • Palma de Mallorca (PMI) - 24 min drive

Restaurants

  • ‪Lío Mallorca - ‬5 min walk
  • ‪Blue Lounge - Melia Palas Atenea - ‬3 min walk
  • ‪Terraza Victoria - ‬5 min walk
  • ‪Bar Victoria - ‬5 min walk
  • ‪Can Pelut - ‬2 min walk

About this property

Melia Palma Marina

Bayside hotel with 2 restaurants, near Porto Pi Centro Comercial
Melia Palma Marina offers its guests a full-service spa, a health club, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre and meeting rooms are available. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Melia Palma Marina. Parking is available for a fee.

  • 1 building
  • 345 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Deli
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • Bar by the pool
Melia Palma Marina offers 345 air-conditioned accommodations with minibars and a hairdryer. Rooms open to furnished balconies. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Similar properties

Outdoor pool, open 10:30 AM to 6:30 PM, pool umbrellas, pool loungers
Melia Palma Bay
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 865 reviews
The price is NZ$232
includes taxes & fees
22 Feb - 23 Feb
Melia Palma Bay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 15 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Arado
  • Arado Bar
  • Moss
  • Pool Bar

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Health club
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Pool umbrellas
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities are closed on Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 15 for children
  • Self-parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

Property Registration Number HPM/2414

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Atenea Palas
Melia Hotel Palas Atenea
Meliá Palma Marina Palma de Mallorca
Meliá Palas Atenea Hotel
Melia Palas Atenea Hotel Palma De Mallorca
Meliá Palas Atenea Hotel Palma de Mallorca
Meliá Palas Atenea Palma de Mallorca
Melia Palas Atenea Palma De Mallorca, Majorca
Palas Atenea
Meliá Palma Marina
Melia Palma Marina Hotel
Melia Palma Marina Palma de Mallorca
Melia Palma Marina Hotel Palma de Mallorca

Frequently asked questions

What is the cancellation policy at Melia Palma Marina?

Melia Palma Marina offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Melia Palma Marina?

As of 14 Feb 2026, prices found for a 1-night stay for 2 adults at Melia Palma Marina on 22 Feb 2026 start from NZ$248.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Melia Palma Marina?

Yep, Melia Palma Marina has a self car park for EUR 25 per day. A self car park is also available, for a fee.

Are there any beaches close to Melia Palma Marina?

The closest beach to Melia Palma Marina is El Arenal Beach (12.6 km).

Is there a spa on site at Melia Palma Marina?

Yep, there is an onsite spa at Melia Palma Marina. It has a hot tub, a steam room and a sauna.

Does Melia Palma Marina have a pool?

Melia Palma Marina has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from May to October).

What luxury perks are available at Melia Palma Marina?

Melia Palma Marina features a full-service spa, a health club and 2 restaurants.

What makes Melia Palma Marina a romantic place to stay?

A hot tub and pool-view dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Melia Palma Marina.

Is Melia Palma Marina family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Melia Palma Marina is a hit with families.

Does Melia Palma Marina serve breakfast?

Yep, buffet brekkie is served on weekdays from 7:00 AM to 10:00 AM and on weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Melia Palma Marina?

No, Melia Palma Marina does not offer an airport shuttle service.

Is there a bar or restaurant at Melia Palma Marina?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Melia Palma Marina?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Melia Palma Marina?

No, only service animals are allowed.

Melia Palma Marina Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 348 out of 1001 reviews
Rating 6 - Okay. 96 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Luke

Stayed 1 night in Oct 2025

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price
Stayed 1 night in Oct 2025

10/10 Excellent

Andreas

Stayed 2 nights in Oct 2025

10/10 Excellent

Samuel

Stayed 5 nights in Oct 2025

8/10 Good

Alicja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Rhiannon

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Sep 2025

8/10 Good

Rosa

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

mark

Stayed 1 night in Sep 2025

6/10 Okay

Shamaedene

Travelled with partner
Liked: Cleanliness
Palma is lovely.
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Decent modern hotel

Decent modern city center hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views.
Stayed 1 night in Sep 2025

10/10 Excellent

Ahilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Luis

Travelled with family
Liked: Cleanliness
If I was to rate the location, i would give it a 5. As and overall is a 3. Main reason is that rooms need MAJOR updating. The corridors are dark. Depending on what floor you are on, it can feel like you are in a dungeon. As a first time visitor, it's hard to find the parking lot. The directions given by the front desk, was cofusing. I drove around for 15 minutes before I called for help. Maybe the hotel should offer valet service or even bell service. Hotel has lots of potential but needs major investment to make itn a 5.
Stayed 3 nights in Aug 2025

10/10 Excellent

Priya, HOLLIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Aug 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Catherine

Travelled with family
Disliked: Staff & service
The staff were very unhelpful. Check in took over and hour due to short staffing. We had to wait over an hour for lunch. They forgot our order and then had to reissue it. The staff were rude and surly. Air conditioning in our room didn’t work on the first night. Couldn’t gain entry to the poll due to the sheer number of people in it and a massive volleyball game taking place. Really not the level of service expected from a Melia hotel. Especially at the Level standard.
Stayed 2 nights in Aug 2025

10/10 Excellent

Monserrat

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Rooms have good space. Breakfast was wonderful although some waitstaff gets anxious and snappy at the busiest time around 9. Pool is small and gets over crowded, ppl literally start reserving chairs at 0730 which is ridiculous. App says gym is open 24/7 but not true. Front desk will tell you it opens at 0700 and both times I went, I had to get them to open (after 0700). Location is perfect and safe. Nice little bars around.
Stayed 4 nights in Aug 2025

8/10 Good

Sydney

Stayed 3 nights in Aug 2025

8/10 Good

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay with a few issues.

Enjoyed a lovely 4 nights here with friends last week. A couple of issues with the sliding doors not locking in one of the rooms when we arrived and the air con not working in another, but both were resolved quickly. Common areas of the hotel are beautiful, with plenty of room around the pool even at the height of the season. The rooms themselves are a little dated, with some plug sockets not working. Bathrooms are not private at all! We hesitated before booking here because of that but thought they can’t be that bad, but they are, it would likely put me off staying again. One bed was more or less up against the glass partition to the shower area, with a voile curtain covering the shower (from the outside!)
Stayed 4 nights in Jul 2025

10/10 Excellent

Elise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

10/10 Excellent

Fiona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fantastic, a short taxi ride or 30 min walk to the centre. Breakfast was a wide range of options, although I probably wouldn’t do half board again as the evening meal menu was quite limited. Whilst the food was good, across 3 nights I had the same meal twice due to the reduced options for half board guests. Pool area was great except the life guard was more interested in reserved beds than saving lives. I had put our towels out and then went to sit at the poolside lunch area and the lifeguard removed our towels because we hadn’t left any personal belongings in them. I could understand if we had reserved them and left the hotel but we were sat a few yards away in the eating area! The back street mentioned in other reviews for noise, wasn’t too bad but there are a number of bars/clubs lining the back street so could be seasonal? Although the maids were vacuuming outside the door every day pre 9am which I think is not acceptable when people are on holiday resting. Would definitely use the hotel again
Stayed 3 nights in Jul 2025

10/10 Excellent

Marquette

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t appreciate the staff’sattitude towards me about the parking. When I arrived, I did not receive any information about parking. I asked the gentleman who checked me in (who was very nice and pleasant) about the parking spot because it was numbered. He told me where I parked was fine. The next day when leaving I had a notice in my car windshield that I shouldn’t park where I was and it was for guest only. I went back to the front desk and inquired since I didn’t want my car to be towed. A young lady helped me and the gentleman next to her overheard our conversation and he quizzed me on the legitimacy of my claim. Stating someone should’ve gave you a parking map and how did I know to get to the parking garage with checking in. It was very unprofessional and I explained that not only was I allowed to the enter the garage, I rang a doorbell and the staff let me in and my friends and I had to navigate our way through the hotel to get to the front desk. He was upset and spoke something very passionate in Spanish and told me that there were any vacant parking and it was fully booked. I asked where to park and they agreed to give me spot 19 on the -3 floor.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ivor

Stayed 3 nights in Jul 2025