Carrer de la Portella 9, Palma de Mallorca, Illes Balears, 07001
Cathedral of Santa Maria of Palma
Place, Cathedral of Santa Maria of Palma
2 min walk
Paseo Maritimo
Place, Paseo Maritimo
2 min walk
Parc de la Mar
Place, Parc de la Mar
2 min walk
Palma de Mallorca (PMI)
Airport, Palma de Mallorca (PMI)
12 min drive
Room options
View all photos for Double Room
Double Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
City view
25 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi
View all photos for Deluxe Room
Deluxe Room
10.010.0 out of 10
Exceptional
1 review
(1 review)
City view
35 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi
View all photos for Apartment, 1 Bedroom
Apartment, 1 Bedroom
10.010.0 out of 10
Exceptional
1 review
(1 review)
City view
50 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi
View all photos for Grand Suite Arab Baths
Grand Suite Arab Baths
City view
70 sq m
2 bedrooms
Sleeps 4
2 King Beds and 1 Single Sofa Bed
Free Wi-Fi
View all photos for Apartment, 2 Bedrooms, Terrace
Apartment, 2 Bedrooms, Terrace
City view
58 sq m
2 bedrooms
Sleeps 4
2 King Beds
Free Wi-Fi
View all photos for Suite, 2 Bedrooms
Suite, 2 Bedrooms
City view
46 sq m
2 bedrooms
Sleeps 4
2 King Beds
Free Wi-Fi
View all photos for Apartment, 2 Bedrooms
Apartment, 2 Bedrooms
City view
2 bedrooms
Sleeps 4
2 King Beds
Free Wi-Fi
About the area
Palma de Mallorca
A luxury stay in Palma de Mallorca awaits you at Portella Palma. Within just a 10-minute stroll, you'll find popular attractions like Cathedral of Santa Maria of Palma and Plaza Mayor de Palma. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a free manager's reception, a steam room and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 8:00 AM and 1:00 PM. .Attractions within a 15-minute drive of this 5-property class Palma de Mallorca Old Town hotel include Port of Palma de Mallorca and Plaza Espana.
What's nearby
Cathedral of Santa Maria of Palma - 2 min walk - 0.2 km
Paseo Maritimo - 2 min walk - 0.2 km
Parc de la Mar - 2 min walk - 0.2 km
Palma Town Hall - 3 min walk - 0.3 km
Plaza Mayor de Palma - 6 min walk - 0.6 km
Getting around
Intermodal Station - 15 min walk
Marratxi Poligon Station - 16 min drive
Palma de Mallorca (PMI) - 15 min drive
Restaurants
The Guinness House - 7 min walk
Cappuccino Grand Café At Hotel Mama‘ - 4 min walk
CAFÉSPHÈRE Specialty Coffee - 5 min walk
Las Columnas - 6 min walk
Starbucks - 4 min walk
About this property
Portella Palma
Portella Palma offers its guests a steam room and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.
There's an onsite business centre. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Portella Palma.
This 5-star Palma de Mallorca hotel is smoke free.
14 guestrooms or units
Manager's reception (free)
Deli
Business facilities
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (limited hours)
Storage area for luggage
Tour and ticket information
Concierge
Terrace
Garden
Lift
No smoking on site
Bar or lounge
Dining venue
Portella Palma offers 14 air-conditioned accommodations with minibars and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.
This Palma de Mallorca hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: EUR 35 for adults and EUR 35 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli
Things to do
24-hour gym
Private wine tours
Steam room
Wine tasting room
Winery release events
Family friendly
Baby bath
Children's books
In-room babysitting
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
Guidebooks
Laundry facilities
Limited-hour front desk
Luggage storage
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Turndown service
Business services
Business centre
Computer station
Outdoors
Garden
Terrace
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (81 centimetre wide door)
Tile flooring in room
Wheelchair-accessible path to lift
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Pillow menu
Premium bedding
Bathroom
Children's slippers
Designer toiletries
Dressing gowns
Hair dryer
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Smart TV with cable channels
Food and drink
24-hour room service
Chef service
Coffee/tea maker
Electric kettle
Free bottled water
Meal delivery service
Minibar
Restaurant dining guides
More
Air conditioning
Ceiling fan
Free local calls
Heating
Iron/ironing board on request
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Guests are recommended to download the property's JustIN mobile mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately EUR 35 for adults and from EUR 35 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.
Property Registration Number H5478521
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
Property is also known as
Portella
Hotel Portella Hotel
Hotel Portella Palma de Mallorca
Hotel Portella Hotel Palma de Mallorca
Frequently asked questions
What is the cancellation policy at Portella Palma?
Portella Palma offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Portella Palma?
As of 29 Jun 2026, prices found for a 1-night stay for 2 adults at Portella Palma on 30 Jun 2026 start from NZ$888, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to Portella Palma?
Yep, Portella Palma is a short 11-minute walk from Ca'n Pere Antoni Beach.
Is there a spa on site at Portella Palma?
There's no onsite spa, but this property does offer services like massages.
What makes Portella Palma a romantic place to stay?
Winery tours and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Portella Palma.
Is Portella Palma family-friendly?
You bet! With amenities such as laundry facilities and a deli, as well as baby baths and children's slippers in the guestrooms, it's no surprise that Portella Palma is a hit with families.
Does Portella Palma serve breakfast?
You bet, cooked-to-order brekkie is offered daily between 8:00 AM and 1:00 PM.
Is there a free airport shuttle available at Portella Palma?
No, Portella Palma does not offer an airport shuttle service.
Is there a bar or restaurant at Portella Palma?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at Portella Palma?
Check-in begins at 3:00 PM. Check-out time is noon.
Are pets allowed at Portella Palma?
No, pets are not allowed.
Portella Palma Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Fabulous boutique hotel in Old Town Palma. Beautifully refurbished in a traditional style. Staff were friendly and extremely helpful. Great location too.
What a find!!! an amazing hotel with fantastic staff ...beautiful boutique type hotel very clean very tranquil and perfect location...a must stay in Palma
This hotel is fabulous, the staff can’t do enough for you and breakfast is in till 1pm and it’s all cooked fresh for you. A fabulous place to stay.
The only down side was there were building works next door and drilling started early on the Monday, however it wasnt till much later on the Tuesday . If your thinking of staying might be worth checking these works have finished before booking
This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match!
I booked family of 4 but my son had to leave Mallorca so only 3 people - 2 rooms for $700+ per room. They didn’t offer to take the extra breakfast or make a sandwich to take out.The service staff was lacking- wasn’t friendly, not helpful or warm vibes.
- room didn’t have “patio” as advertised
- 2 rooms very dark even I requested a bright/light room. Very depressed room.
- the spa had no water in the sunken room to relax
-the front manager/general manager wasn’t present when we had issues about the bill… no response or communication.
Breakfast was very good and housekeeper was clean.
Otherwise Portella is overpriced what you get.
Großartige Unterkunft - im Zentrum Palmas und doch ruhig gelegen. Im Portella angekommen, betritt man eine kleine Oase. Die Mitarbeiter:innen sind wirklich großartig, Abendessen und Frühstück waren fantastisch, das Design beeindruckend.
Stort och härligt rum, tyst omgivning, bra säng, bra service med trevlig personal.
Tyvärr ingen pool eller dusch på takterassen som hade varit skönt att ha.