Santa Clara Urban Hotel & Spa

4.0 star property
Upscale spa hotel, walk to Cathedral of Santa Maria of Palma

Choose dates to view prices

Photo gallery for Santa Clara Urban Hotel & Spa

Suite, Garden View
Terrace/patio
Front of property - evening/night
Suite, Garden View
Daily full breakfast (EUR 17 per person)
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
C/ San Alonso, 16, Palma de Mallorca, Mallorca, 7001
  • Popular LocationCathedral of Santa Maria of Palma5 min walk
  • Popular LocationPlaza Espana13 min walk
  • Popular LocationPort of Palma de Mallorca13 min drive
  • AirportPalma de Mallorca (PMI)14 min drive

Room options

Double Room Single Use

Highlights

Air conditioning
TV
Pillow menu
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 28 sq m
  • Sleeps 1
  • 1 Queen Bed

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
TV
Pillow menu
Sofa bed
Blackout curtains
Bathrobes
Private bathroom
  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room

Highlights

Air conditioning
TV
Pillow menu
Blackout curtains
Bathrobes
Private bathroom
Hairdryer
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Garden View

Highlights

Air conditioning
Free cots/infant beds
TV
Pillow menu
Separate bedroom
Blackout curtains
Bathrobes
Private bathroom
  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Palma de Mallorca

At Santa Clara Urban Hotel & Spa you'll be 0.4 km (0.2 mi) from Cathedral of Santa Maria of Palma and 4.2 km (2.6 mi) from Porto Pi Centro Comercial. Highlights at this hotel include a bar/lounge and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a coffee shop/cafe and laundry facilities. Full breakfast is available daily. There's also the convenience of car rentals on site. .Places within a 15-minute drive of this 4-property class Palma de Mallorca Old Town hotel include Port of Palma de Mallorca and Cala Mayor Beach.

What's nearby

  • Cathedral of Santa Maria of Palma - 5 min walk
  • Plaza Mayor de Palma - 7 min walk
  • Plaza Espana - 13 min walk
  • Porto Pi Centro Comercial - 12 min drive
  • Port of Palma de Mallorca - 13 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 11 min drive
  • Intermodal Station - 15 min walk
  • Palma de Mallorca (PMI) - 15 min drive

Restaurants

  • Starbucks - 5 min walk
  • Cafe Plaza - 4 min walk
  • Dalt Murada - 6 min walk
  • Almaq - 4 min walk
  • Ca'n Joan de S'aigo - 6 min walk

About this property

Santa Clara Urban Hotel & Spa

Upscale spa hotel, walk to Cathedral of Santa Maria of Palma
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Santa Clara Urban Hotel & Spa.

This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 20 guestrooms or units
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Santa Clara Urban Hotel & Spa offers 20 accommodations with minibars and a safe. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, German, Italian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available for a fee: EUR 17 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 17 for adults and from EUR 7.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Clara Urban
Santa Clara Urban Hotel
Santa Clara Urban Hotel Palma de Mallorca
Santa Clara Urban Palma de Mallorca
Santa Clara Urban Hotel & Spa Palma De Mallorca, Majorca
Santa Clara Urban Hotel And Spa
Santa Clara Urban Hotel Palma De Mallorca
Hotel Santa Clara Urban
Santa Clara Urban Hotel & Spa Palma De Mallorca
Santa Clara Urban Hotel Spa
Santa Clara Urban & Spa
Santa Clara Urban Hotel & Spa Hotel
Santa Clara Urban Hotel & Spa Palma de Mallorca
Santa Clara Urban Hotel & Spa Hotel Palma de Mallorca

Frequently asked questions

What is the cancellation policy at Santa Clara Urban Hotel & Spa?

Santa Clara Urban Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Santa Clara Urban Hotel & Spa?

As of 14 May 2024, prices found for a 1-night stay for 2 adults at Santa Clara Urban Hotel & Spa on 29 May 2024 start from NZ$357.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Santa Clara Urban Hotel & Spa?

Yep, Santa Clara Urban Hotel & Spa is a short 10-minute walk from Can Pere Antoni Beach.

Does Santa Clara Urban Hotel & Spa serve breakfast?

Yeah, full breakfast is offered daily.

Is there a free airport shuttle available at Santa Clara Urban Hotel & Spa?

No, Santa Clara Urban Hotel & Spa does not offer an airport shuttle service.

What time are check-in & check-out at Santa Clara Urban Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Santa Clara Urban Hotel & Spa?

No, pets are not allowed.

Santa Clara Urban Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 172 out of 244 reviews" "
Rating 8 - Good. 61 out of 244 reviews" "
Rating 6 - Okay. 9 out of 244 reviews" "
Rating 4 - Poor. 2 out of 244 reviews" "
Rating 2 - Terrible. 0 out of 244 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony David

Stayed 7 nights in Dec 2023

8/10 Good

DAVID CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location in the centre of Palma. Lovely old style suite with sandstone walled interior. Friendly reception staff & barman. Good wi-fi. The cleaning staff were a bit hit & miss - had to go to reception for towels, coffee, etc, but room was very clean. This hotel is very good, but the service inconsistencies need addressing.
Stayed 7 nights in Nov 2023

10/10 Excellent

M J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Palma getaway
A four night stay in lovely Palma. Hotel staff were friendly and helpful. Room was very nice. We would stay here again.
Stayed 4 nights in Sep 2023

6/10 Okay

mark

Liked: Cleanliness
The location was convenient, the hotel was average and disappointing for the price.
Stayed 3 nights in Sep 2023

10/10 Excellent

Joni

Travelled with group
Staff was 💯 great location in old town.
Stayed 5 nights in Jul 2023

10/10 Excellent

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent staff. Interesting decor.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jill

Stayed 3 nights in Jun 2023

10/10 Excellent

karen

Stayed 2 nights in Jun 2023

10/10 Excellent

roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property in great location - 5 mins walk from Cathedral and city centre, 25 mins easy walk to the beach. Rooftop seating area has lovely views and staff will bring drinks up from bar for you too. Breakfast was great, staff very pleasant and helpful. Comments on room 208 A damp smell in there when we arrived but didn’t notice after a couple of days. The extractor fan in bathroom didn’t seem to work so maybe that was why? Room could do with some hooks / rails to hang towels to dry - we had to ask to have fresh towels every day as the used ones didn’t dry properly. The wardrobe doors were at head height when opened and were a bit of a hazard but we got used to ducking under them! Overall the room was a good size and the bed very comfortable, with just a couple of minor niggles that didn’t ruin our stay. We will be back! Thankyou.
Stayed 6 nights in Jun 2023