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Hotel Castelo

2.5 star property

Photo gallery for Hotel Castelo

Parking
Lobby sitting area
A hotel room with a bed, two chairs, a small table, a TV, and a window with curtains.
Lobby sitting area
Minibar, free WiFi, bed sheets

Reviews

4.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View map
Quadra 103 Norte Rua NO 11, Lote 19, Plano Diretor Norte, Palmas, TO, 77001-036
  • Place, Sunflower Square
    ‪9 min walk‬
  • Place, Capim Dourado Shopping
    ‪17 min walk‬
  • Place, Araguaia Palace
    ‪17 min walk‬
  • Airport, Palmas (PMW-Brigadeiro Lysias Rodrigues)
    ‪24 min drive‬

Room options

View all photos for Single Room

Free toiletries, towels, shampoo, toilet paper

Single Room

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Free toiletries, towels, shampoo, toilet paper

Double Room

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Free toiletries, towels, shampoo, toilet paper

Twin Room

  • 6 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds

Free toiletries, towels, shampoo, toilet paper

Triple Room, 3 Single Beds

  • 6 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Multiple Beds

Free toiletries, towels, shampoo, toilet paper

Triple Room, Multiple Beds

  • 10 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Quadruple Room, Multiple Beds

Free toiletries, towels, shampoo, toilet paper

Economy Quadruple Room, Multiple Beds

  • 10 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Free toiletries, towels, shampoo, toilet paper

Quadruple Room

  • 6 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

About the area

Palmas

At Hotel Castelo you'll be within a 20-minute stroll of Sunflower Square and Capim Dourado Shopping. Highlights at this hotel include free buffet breakfast. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services and free newspapers in the lobby. Each morning free breakfast is served. .Sights within a 20-minute walk of this Palmas hotel include Araguaia Palace and Memorial Coluna Prestes.

What's nearby

  • Sunflower Square - 9 min walk - 0.8 km
  • Capim Dourado Shopping - 17 min walk - 1.5 km
  • Araguaia Palace - 17 min walk - 1.5 km
  • Shopping Palmas Mall - 2 min drive - 1.2 km
  • Memorial Coluna Prestes - 2 min drive - 1.2 km

Getting around

  • Terminal Multimodal de Palmas - Porto Nacional Station - 27 min drive
  • Palmas (PMW-Brigadeiro Lysias Rodrigues) - 59 min drive

Restaurants

  • ‪Churrascaria Portal do Sul - ‬11 min walk
  • ‪D’talia - ‬12 min walk
  • ‪Churrasco Do Mauro - ‬6 min walk
  • ‪Lanchonete Sabor Mineiro - ‬10 min walk
  • ‪Cozinha Maria Izabel - ‬12 min walk

About this property

Hotel Castelo

Free breakfast is available daily. WiFi is free in public spaces. Hotel Castelo also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This Palmas hotel is smoke free.

  • 75 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site
Hotel Castelo offers 75 air-conditioned accommodations with minibars and free toiletries. Televisions come with cable channels.

Bathrooms include baths or showers. This Palmas hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Castelo Palmas
Hotel Castelo Hotel Palmas
Hotel Castelo Hotel
Hotel Castelo Hotel
Hotel Castelo Palmas
Hotel Castelo Hotel Palmas

Frequently asked questions

What is the cancellation policy at Hotel Castelo?

Hotel Castelo offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Castelo?

The closest beach to Hotel Castelo is Praia da Graciosa (3 km).

Does Hotel Castelo serve breakfast?

Yep, complimentary buffet breakfast is available daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel Castelo?

No, Hotel Castelo does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Castelo?

Check-in begins at 2:00 PM. Check-out time is noon.

Hotel Castelo Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

4.8/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

HAMILTON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
E uma vergonha, a foto referencia não tem nada haver com o hotel, o quarto que me ofereceram era horrível sem condições de habitação, não fiquei no hotel e estou pedindo reembolso do valor pago.
Stayed 5 nights in Sep 2019
Verified

2/10 Terrible

lucas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não se hospedam

Chegamos ao Hotel quase 14 da tarde , depois de horas de avião , tínhamos feito reserva pelo Hotel.com com bastante antecedência e chegando a atendente disse q não existia reserva e q não trabalhava com o site a muito tempo e eles estavam lotados e tal . Depois de muito tempo deixou a gente a um quarto até resolver e a gerente chegar . O quarto tem uma banheira encardida , cheirava esgoto, sem.toalha de rosto , sem papel higiênico, cheio de pernilongos . Liguei no hotel.com pq o quarto não tinha nada com o q reservei, porém não resolveu nada , o atendente disse para eu resolver com o hotel é pronto . Acionei meu advogado q entrou em contato com hotel e remanejaram a gente para um quarto um pouco melhor , porém os pisos estão meio soltos, a banheira está com motor de hidro aparente o q da muito medo por ter criança e não pode ligar hidro pq cai água nesses fios . Não tem toalha de rosto nos banheiros . Café da manhã fraco , um calor enorme e não tem gelo , o suco é quente . Viemos para um congresso a cidade está lotada de engenheiros e eles não se prepararam , não tem manteiga , pão de queijo duro , pouca variedade, quando acaba não repõe, balde de gelo vazio , faltava faça , colher , açúcar.
Stayed 8 nights in Sep 2019
Verified

8/10 Good

Cristovam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019