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Best Western Palmyra Inn & Suites

2.5 star property
Suburban hotel with 24-hour front desk and Hot tub

Photo gallery for Best Western Palmyra Inn & Suites

Lobby
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub
Lobby
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
The current price is NZ$222
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Smith Family Farm
    ‪16 min walk‬
  • Wayne County Fairgrounds
    ‪3 min drive‬
  • Historic Palmyra Museum
    ‪3 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪44 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Separate bedroom
Private bathroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

About the area

Palmyra

At Best Western Palmyra Inn & Suites you'll be within a 15-minute walk of Smith Family Farm and 2.3 km (1.4 mi) from Wayne County Fairgrounds. Highlights at this hotel include free self-parking, Access to hot tub and a conference centre. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include laundry facilities, a gift shop and a fireplace in the lobby. .In proximity to this Palmyra hotel you'll find Canandaigua Lake.

What's nearby

  • Smith Family Farm - 16 min walk - 1.4 km
  • Book of Mormon Publication Site - 3 min drive - 2.5 km
  • Wayne County Fairgrounds - 3 min drive - 3.2 km
  • Historic Palmyra Museum - 3 min drive - 2.9 km
  • Finger Lakes Gaming and Racetrack - 19 min drive - 22.6 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Roy Rogers - ‬11 min drive
  • ‪Tom Wahl's - ‬13 min drive
  • ‪Burger King - ‬13 min drive

About this property

Best Western Palmyra Inn & Suites

Suburban hotel with 24-hour front desk and Hot tub
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A hot tub, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Palmyra Inn & Suites. Free self parking is available.

This Palmyra hotel is smoke free.

  • 60 guestrooms or units
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch LED televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English

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  • Parking included
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, 282 reviews
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includes taxes & fees
18 Aug - 19 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Hot tub
  • TV in common areas

Family friendly

  • Children's games
  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cots (infant beds) are available for USD 5.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Frequently asked questions

Is parking available at Best Western Palmyra Inn & Suites?

Yep, Best Western Palmyra Inn & Suites has a free self car park.

How much does it cost to stay at Best Western Palmyra Inn & Suites?

As of 8 Aug 2025, prices found for a 1-night stay for 2 adults at Best Western Palmyra Inn & Suites on 17 Aug 2025 start from NZ$221.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Palmyra Inn & Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Palmyra Inn & Suites is a hit with families.

Is there a free airport shuttle available at Best Western Palmyra Inn & Suites?

No, Best Western Palmyra Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Palmyra Inn & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Palmyra Inn & Suites?

No, only service animals are allowed.

Best Western Palmyra Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 523 out of 978 reviews
Rating 8 - Good. 270 out of 978 reviews
Rating 6 - Okay. 120 out of 978 reviews
Rating 4 - Poor. 40 out of 978 reviews
Rating 2 - Terrible. 25 out of 978 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tub could use a thorough cleaning. Everything else was fine.
Stayed 1 night in May 2025

10/10 Excellent

LaPreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great country place to stay !
Stayed 2 nights in May 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was close to the sites were were interested in. It was typical for a hotel stay. The towels were so rough it hurt to dry your face. Breakfast was ok. The plastic wear was super flimsy.
Stayed 2 nights in Apr 2025

8/10 Good

Claudia

Stayed 1 night in Apr 2025

10/10 Excellent

Martyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel. Great service Excellent all round
Stayed 3 nights in Apr 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for what we needed

It was perfect for what we needed. We needed to be close to all the historical sites and it was right there within walking distance. Breakfast was yummy, staff was helpful and friendly, and clean. Just a little out of date and we didn’t love that we could hear everyone outside our door. It for sure could use some updates but over all, it was great!
Stayed 3 nights in Apr 2025

8/10 Good

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Apr 2025

10/10 Excellent

Rosario

Stayed 2 nights in Apr 2025

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities

Only hotel at this spot on the Erie Canal.

The main property was nice. Our bathroom needed attention. The tub was not cleaned well. The tub did not drain well. Towels were fair, very thin. Sheets appeared clean. One of the too sheets were stained. Temp in the room was nice. Hot tub was OOO initially but was fixed by the 2nd night. No issue keeping our bikes in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Very nice lobby, rooms, breakfast.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Stayed 1 night in Apr 2025

10/10 Excellent

Kristine

Stayed 1 night in Apr 2025

8/10 Good

Richard

Stayed 3 nights in Apr 2025

6/10 Okay

Terry

Liked: Cleanliness

Great for its location

This was a great hotel for the location.
Stayed 1 night in Apr 2025

4/10 Poor

Valerie, Newark

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
person checking us in was not very people friendly & took a long time getting process done. when we went back to request towels for our room (there were none) he seemed to not believe us. will not be staying there again.
Stayed 1 night in Apr 2025

10/10 Excellent

AMANDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the jacuzzi tub
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Stayed 1 night in Apr 2025

10/10 Excellent

Gordon

Stayed 2 nights in Apr 2025

6/10 Okay

alyse

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice and close to things.

It is really one of the only hotels in Palmyra. It does have some rooms that join together. They weren’t quite prepared for a full house and ran out of breakfast items quickly.
Stayed 1 night in Mar 2025

10/10 Excellent

Kamilyn, Highland

Stayed 1 night in Apr 2025

6/10 Okay

Ashlee

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service

Needs new management

The rooms were super spacious. We had a 2 bedroom 2 king suite which was really nice but that is where the positive review ends. We arrived Friday night. Saturdays breakfast was pretty sad. The waffle machine ran out of batter. All that was left was instant oatmeal, scrambled eggs (powdered which no one in my family will eat) and plain cheerios, and maybe some bread. By Sunday it was even worse. They ran out of milk and they were bringing one bag of bread or bagels at a time but one family could wipe that out in minutes. By Monday I was completely shocked. It was completely wiped out! I went to the front desk and said there was no food! He said they were supposed to get a shipment of food on Friday but didn’t and instead of going to the store getting more they decided to limp along all weekend and hope for the best. The hotel was completely full! So many families and kids, there was no way it was going to last! By Monday at 9:30 they finally got more food. I won’t even speak of the lack of cleanliness of hotel employees helping with the food. It was probably the worst hotel experience I’ve ever had. The whole time they were so funny about putting any food or utensils out. Like they were rationing everything, even after being restocked. We stayed 4 nights and never received room service. I’m not sure what’s going on with this hotel but clearly they are struggling.
Stayed 4 nights in Mar 2025

8/10 Good

heather b

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Attendant at the front desk was very friendly and accommodating.
Stayed 1 night in Mar 2025