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Best Western Palmyra Inn & Suites

2.5 star property
Suburban hotel with free breakfast and 24-hour front desk

Photo gallery for Best Western Palmyra Inn & Suites

Lobby
Lobby
Suite, 1 King Bed, Non Smoking, Jetted Tub
Lobby
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is NZ$198
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Place, Smith Family Farm
    ‪16 min walk‬
  • Place, Wayne County Fairgrounds
    ‪2 min drive‬
  • Place, Historic Palmyra Museum
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Air-conditioning
Connecting/adjoining rooms available
Crib/infant bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
LED TV
Hairdryer
Private bathroom
Shower/bath combination
Air-conditioning
Connecting/adjoining rooms available
Crib/infant bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Air-conditioning
Connecting/adjoining rooms available
Crib/infant bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(24 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Air-conditioning
Connecting/adjoining rooms available
Crib/infant bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed - queen
Hairdryer
Private bathroom
Shower/bath combination
Air-conditioning
Connecting/adjoining rooms available
Crib/infant bed
Sofa bed
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Air-conditioning
Connecting/adjoining rooms available
Crib/infant bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed - queen
Hairdryer
Private bathroom
Shower/bath combination
Air-conditioning
Connecting/adjoining rooms available
Crib/infant bed
Sofa bed
Hair dryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed - queen
Hairdryer
Private bathroom
Shower/bath combination
Air-conditioning
Connecting/adjoining rooms available
Crib/infant bed
Sofa bed
Hair dryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

About the area

Palmyra

At Best Western Palmyra Inn & Suites you'll be within a 15-minute walk of Smith Family Farm and 2.3 km (1.4 mi) from Wayne County Fairgrounds. Highlights at this hotel include free breakfast, free self-parking and Access to hot tub. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Added amenities include a conference centre and laundry facilities. .In proximity to this Palmyra hotel you'll find Canandaigua Lake.

What's nearby

  • Smith Family Farm - 16 min walk - 1.4 km
  • Book of Mormon Publication Site - 2 min drive - 2.5 km
  • Wayne County Fairgrounds - 2 min drive - 3.2 km
  • Historic Palmyra Museum - 2 min drive - 2.9 km
  • Finger Lakes Gaming and Racetrack - 15 min drive - 22.6 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Akropolis Restaurant - ‬3 min drive
  • ‪Dunkin' - ‬9 min drive
  • ‪Dunkin' - ‬8 min drive

About this property

Best Western Palmyra Inn & Suites

Suburban hotel with free breakfast and 24-hour front desk
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served. A hot tub, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Palmyra Inn & Suites. Free self parking is available.

This Palmyra hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (free)
  • Conference centre
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch LED televisions come with cable channels.

Bathrooms include a combined bath/shower unit. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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4.4 out of 5, Excellent, 1,001 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • TV in common areas

Family friendly

  • Children's games
  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cots (infant beds) are available for USD 5.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Frequently asked questions

Is parking available at Best Western Palmyra Inn & Suites?

Yep, Best Western Palmyra Inn & Suites has a free self car park.

How much does it cost to stay at Best Western Palmyra Inn & Suites?

As of 8 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Palmyra Inn & Suites on 17 Nov 2025 start from NZ$198.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Palmyra Inn & Suites family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Best Western Palmyra Inn & Suites is a hit with families.

Is there a free airport shuttle available at Best Western Palmyra Inn & Suites?

No, Best Western Palmyra Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Palmyra Inn & Suites?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Palmyra Inn & Suites?

No, only service animals are allowed.

Reviews

Best Western Palmyra Inn & Suites Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 535 out of 1016 reviews
Rating 8 - Good. 279 out of 1016 reviews
Rating 6 - Okay. 131 out of 1016 reviews
Rating 4 - Poor. 45 out of 1016 reviews
Rating 2 - Terrible. 26 out of 1016 reviews

Reviews

6/10 Okay

Vince

Stayed 1 night in Aug 2025

8/10 Good

Ana Carolina

Travelled with family
Liked: Property conditions & facilities, room comfort

The room was comfortable and clean.

The room was comfortable and clean. The bathtub was dirty and full of hair, but everything else was fine. The pool/jacuzzi hours could be extended, that would be my only suggestion. The breakfast was very good. I would definitely return to this hotel and recommend it.
Stayed 1 night in Aug 2025

6/10 Okay

Jeanette

Stayed 3 nights in Aug 2025

2/10 Terrible

christopher

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

could of been great

Hello, I'm writing to tell you about our stay on Saturday August 2nd. First, when we entered the hotel it was very warm. I'm not sure if the A/C was not working or not on, but it was very warm throughout the common areas of the hotel. We were not able to use these areas due to this and had to eat our breakfast Sunday morning in our room. We felt bad for the older gentleman sweating as he checked in other patrons. Secondly, the televisions throughout the hotel were not working. This was not told to us before we arrived, or we would have made other arrangements. The ice machine on the floor of our room, the second floor, was not working. There were no towels available in the hot tub area when we went to use it. When I went to take a shower the products supplied were not shampoo and conditioner but conditioner and body lotion, which I did not realize until I was already in the shower, so I was unable to wash my hair. The room was clean and the bed was luckily comfortable. Overall it was not a very good stay. There was only one gentleman on staff at the desk throughout our stay and he consistently had a long line of people at the desk so speaking to him about any of these issues, even if he could have addressed them, was very inconvenient. I look forward to your response to my concerns. Thanks, Christopher Virginia
Stayed 1 night in Aug 2025

6/10 Okay

amy

Stayed 1 night in Aug 2025

4/10 Poor

Brian

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Leela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was the poorest quality we have had. Food was limited and poorly prepared. Beds were comfortable.
Stayed 1 night in Aug 2025

8/10 Good

MK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Karry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Doris

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
2 hours before arrival they called and said they had an emergency and instead of our 2 rooms, could we all fit in one room? We are 2 families with 4 adults and 2 older kids fitting into one, 2 queen room, for 2 nights? We said we didn’t think so. I believe the emergency was a bus full of teenagers that had arrived. The TV didn’t work at all the 2 days we were there, the washing machine was out of order, the metal rail in the tub was pulling away from the wall showing the anchor screws, broken tissue holder and broken particle board below the refrigerator. First breakfast was a mess. Only sausage and one goopy waffle maker, cereal on the floor, milk spilled on the counter, bagel cut and just left on the counter, no forks and no hotel person around to ask for forks. To be fair, the bus of teenagers had gone to breakfast before us and things were a mess. I was surprised they didn’t have a staff member in the eating area. The waffle, however was tasty! The second morning breakfast was much nicer. Not a great hotel stay.
Bar pulled away from shower wall.
Below refrigerator.
No washer.
Stayed 2 nights in Jul 2025

4/10 Poor

robert

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kristine, fillmore

Stayed 2 nights in Jul 2025

6/10 Okay

CARLOS

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was very good. No dining available and if you have any phisical impediment, It does not have an elevator to get to the second floor.
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice country location just out of town. Pleasant and quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Max

Travelled with family
Liked: Amenities, property conditions & facilities
Nice property
Stayed 1 night in Jul 2025

6/10 Okay

Shirley

Travelled with family
Liked: Staff & service
Disliked: Amenities
Dated, worn out. Mold and paint discolorations.
Stayed 1 night in Jul 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
nice property and convenient for visitors to the area, no shampoo in bathrooms and check in was a bit slow, but otherwise fine.
Stayed 1 night in Jul 2025

4/10 Poor

CHARLES

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great little spot

Right next to the LDS church and temple and other history sites. A LOT of youth stay there in the summer so bee warned
Stayed 2 nights in Jul 2025

2/10 Terrible

Ruth

Disliked: Cleanliness, property conditions & facilities
The property is close to Church historical sites, which is convenient. There was no air conditioning, the towels are so old you can sand the asphalt with them. The breakfast was very poorly planned and all was gone by 8:30 am.
Stayed 3 nights in Jul 2025

8/10 Good

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Kayla

Stayed 1 night in Jul 2025

10/10 Excellent

Steven, Woodbridge

Travelled with family, Travelled with group
Liked: Cleanliness
No AC in the lobby but freezing cold in our rooms :)
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025