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Best Western Plus Coco Palu

3.5 star property

Photo gallery for Best Western Plus Coco Palu

Lobby
Indoor pool, open 6:00 AM to 8:00 PM, pool loungers
Premium bedding, minibar, in-room safe, desk
Free daily full breakfast
Outdoor dining

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$84
includes taxes & fees
11 Mar - 12 Mar

Explore the area

View map
Jl. Basuki Rahmat No.127, Palu, Central Sulawesi, 94113
  • Airport, Palu (PLW-Mutiara)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking, City View (Shower Only)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Smoking, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Smoking, City View

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, City View

  • City view
  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View (Shower Only)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Non Smoking, City View (Shower Only)

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, Smoking, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Smoking, City View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Smoking, City View

  • City view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Bathtub, City View

Executive Suite, 1 King Bed, Bathtub, City View

Executive Suite, 1 King Bed, Bathtub, City View

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite With City View And Bathtub

Premium bedding, minibar, in-room safe, desk

Executive Suite With City View And Bathtub

  • Sleeps 2

View all photos for Superior 2 Single Bed Room With City View Wifi Mini Bar Safe Smoking

Premium bedding, minibar, in-room safe, desk

Superior 2 Single Bed Room With City View Wifi Mini Bar Safe Smoking

  • Sleeps 2

View all photos for Junior 1 King Bed Suite With City View Wifi Mini Bar Safe Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior 1 King Bed Suite With City View Wifi Mini Bar Safe Non Smoking

  • Sleeps 2

View all photos for Superior 2 Single Bed Room With City View Shower Wifi Safe Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior 2 Single Bed Room With City View Shower Wifi Safe Non Smoking

  • Sleeps 2

View all photos for Superior 1 Queen Bed Room With City View Shower Wifi Safe Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior 1 Queen Bed Room With City View Shower Wifi Safe Non Smoking

  • Sleeps 2

View all photos for Junior 1 King Bed Room Suite With City View Wifi Mini Bar Safe Smoking

Premium bedding, minibar, in-room safe, desk

Junior 1 King Bed Room Suite With City View Wifi Mini Bar Safe Smoking

  • Sleeps 2

View all photos for Deluxe 1 Queen Bed Room With City View Shower Wifi Safe Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe 1 Queen Bed Room With City View Shower Wifi Safe Non Smoking

  • Sleeps 2

View all photos for Deluxe 1 Queen Bed Room With City View Shower Wifi Safe Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe 1 Queen Bed Room With City View Shower Wifi Safe Smoking

  • Sleeps 2

View all photos for 1 Queen Bed, Smoking Room, Superior Room, City View, Wi-Fi, Safe, Mini Bar

Premium bedding, minibar, in-room safe, desk

1 Queen Bed, Smoking Room, Superior Room, City View, Wi-Fi, Safe, Mini Bar

  • Sleeps 2

About the area

Palu

Consider Best Western Plus Coco Palu for your visit to central Palu. Highlights at this hotel include 4 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Bliss Spa can include massages along with access to the sauna. Oliz Lounge & Bar is the hotel's own bar. Enjoy the gym, sauna, karaoke and pool loungers. Conference space and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning free full breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of free self parking.

Getting around

  • Palu (PLW-Mutiara) - 6 min drive

Restaurants

  • ‪Hotel Jazz & Resto - ‬8 min walk
  • ‪RM. Sidrap - ‬4 min walk
  • ‪Doctor’s Coffee & Bakery - ‬5 min walk
  • ‪RM. Dewi Sri - ‬8 min walk
  • ‪RM. Nusantara - ‬2 min walk

About this property

Best Western Plus Coco Palu

Best Western Plus Coco Palu offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a business centre on site. A fitness centre, spa services, and multilingual staff are also featured at the business-friendly Best Western Plus Coco Palu. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Palu hotel.

  • 126 guestrooms or units
  • 11 levels
  • 4 dining venues
  • Full breakfast (free)
  • Karaoke
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Best Western Plus Coco Palu offers 126 air-conditioned accommodations with minibars and a safe. This accommodation offers separate dining areas. Beds feature premium bedding. 32-inch LED televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Bliss Spa has massage/treatment rooms. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Exterior
Swiss-Belhotel Silae Palu
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 24 reviews
The price is NZ$68
includes taxes & fees
18 Mar - 19 Mar
Swiss-Belhotel Silae Palu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aseate Restaurant
  • Doppio Kopi
  • Eleven Sky Dining
  • Oliz Lounge & Bar

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Coco Palu

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Coco Palu Hotel
Best Western Plus Coco Hotel
Best Western Plus Coco
Best Plus Coco Palu Palu
Best Western Plus Coco Palu Palu
Best Western Plus Coco Palu Hotel
Best Western Plus Coco Palu Hotel Palu

Frequently asked questions

Is parking available at Best Western Plus Coco Palu?

Yep, Best Western Plus Coco Palu has a free self car park.

How much does it cost to stay at Best Western Plus Coco Palu?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Coco Palu on 11 Mar 2026 start from NZ$84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Best Western Plus Coco Palu?

Yep, Bliss Spa is available for guests. You'll enjoy services like massages.

Does Best Western Plus Coco Palu have a pool?

Best Western Plus Coco Palu has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 8:00 PM.

What luxury perks are available at Best Western Plus Coco Palu?

Best Western Plus Coco Palu features a full-service spa, an indoor pool and 4 restaurants. All guestrooms come with premium bedding, 24-hour room service and dining areas.

What makes Best Western Plus Coco Palu a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Best Western Plus Coco Palu.

Does Best Western Plus Coco Palu serve breakfast?

Yep, complimentary full breakfast is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Best Western Plus Coco Palu?

No, Best Western Plus Coco Palu does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western Plus Coco Palu?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Best Western Plus Coco Palu?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Best Western Plus Coco Palu?

No, pets and service animals are not allowed.

Best Western Plus Coco Palu Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 19 reviews
Rating 8 - Good. 7 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tara

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Pros: Convenient and close to airport, decent price, super helpful staff, and nice buffet breakfast. Cons: bedrooms are in serious need of maintenance, most especially in the bathrooms where the mirrors are all eroded. It seems like this may have been a lovely 5-star hotel many years ago, but has been forgotten about since then. We would stay here again if we came to Palu City.
Stayed 1 night in Jul 2025

6/10 Okay

John, FREMONT

Liked: Cleanliness, property conditions & facilities
Arrived in time for dinner, but the restaurant was all booked for one big group.
Stayed 1 night in Jun 2025

6/10 Okay

Kevin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Noisy neighbour's through most of the night - just had to live with it so not the rest I needed!
Stayed 1 night in Nov 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service

Not clean enough, pool staf is awful

Not as good as the name..
Stayed 1 night in Jun 2018

10/10 Excellent

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand New Hotel in Palu

New hotel. All facilities are in very good condition. It may be best now among all hotels in Palu.
Stayed 2 nights in Feb 2018

6/10 Okay

Jon, Canada

Liked: Cleanliness, staff & service
Disliked: Room comfort

For the low price, I’ll excuse the shortcomings.

For Palu, the BW cocopalu was probably great. From a NA perspective, it was half cut: 1. The AC thermostat was actually just an on-off switch. No matter where I set it, the AC was on. When things got too cold, I just turned it off. When too hot, I turned it on again. 2. The room safe didn’t work. The engineer couldn’t repair it and he agreed to replace it. Two days later, no replacement. It’s worth mentioning nothing went missing from my room. 3. Everything on Sulawesi was very inexpensive. Despite this, even their standard spirits were very expensive. A double of Johnny Black was more than one night at the hotel. 4. Spa treatments are highly advertised around the property so expecting a top experience was my mindset. They just don’t get notions of discretion, privacy, or decency. At least the price is right. 5. The staff were all very friendly but it was all but impossible to communicate in English. 6. Great breakfast buffet!!!
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in the middle of Palu

Amazing view, good cleanliness and delicious breakfast with various loval and international menu available, only one thing that bothers me, the sauna is rarely available while I always love to have a sauna before take a sleep
Stayed 3 nights in Jun 2017

8/10 Good

Soonjong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 6 nights in Oct 2025

10/10 Excellent

Agustina

Stayed 3 nights in Jul 2025

10/10 Excellent

Agustina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great hotel, we are happy! Thank you!
Stayed 3 nights in Jul 2025

8/10 Good

kie ho

Stayed 1 night in Jan 2024

8/10 Good

Kicho

Business traveller
Liked: Staff & service, room comfort

In general, good

Hotel employees are very kind. Breakfast is excellent. Some facilities need to repair.
Stayed 3 nights in Dec 2020

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

8/10 Good

seounggon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Sutrisno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

8/10 Good

Kicho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

new and clean hotel to stay in Palu

new hotel..clean, quiet, breakfast is good...close to airport...
Stayed 3 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bagus, lokasi strategis, nyaman......................
Stayed 2 nights in Jan 2018

10/10 Excellent

Fitzgerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Manado Trip Juli 2017

Hotel Four Point Sheraton Manado sangat nyaman dengan lokasi yang sangat strategis di Manado
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice new hptel

New hotel. Nice staffs.
Stayed 3 nights in Jun 2017