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Hotel Pompaelo Urban Spa

4.0 star property
Upscale Pamplona hotel in Pamplona City Centre with full-service spa

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Photo gallery for Hotel Pompaelo Urban Spa

Restaurant
Exterior
In-room safe, desk, blackout curtains, soundproofing
Restaurant
Lobby
Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Plaza Consistorial 3, Pamplona, Navarra, 31001
  • Popular LocationPlaza del Castillo2 min walk
  • Popular LocationPamplona Cathedral3 min walk
  • Popular LocationPlaza de Toros de Pamplona5 min walk
  • AirportPamplona (PNA)23 min drive

Room options

Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double or Twin Room, Balcony

9.8/10 Exceptional

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Family Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
  • 18 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

Similar properties

About the area

Pamplona

At Hotel Pompaelo Urban Spa you'll be within steps of Pamplona City Hall and Museo del Encierro. Highlights at this hotel include a full-service spa, a restaurant and a bar/lounge. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. Enjoy the Turkish bath/hammam and sauna. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily. .Places within a 5-minute walk of this 4-property class Pamplona City Centre hotel include Church of San Saturnino and Café Iruña.

What's nearby

  • Pamplona City Hall - 1 min walk
  • Café Iruña - 2 min walk
  • Plaza del Castillo - 2 min walk
  • Pamplona Cathedral - 3 min walk
  • Plaza de Toros de Pamplona - 5 min walk

Getting around

  • Pamplona-Iruña Station - 7 min drive
  • Pamplona (PNA) - 24 min drive

Restaurants

  • Napargar - 3 min walk
  • Café Iruña - 2 min walk
  • Iruñazarra - 1 min walk
  • Mesón Pirineo - 3 min walk
  • Pasaje de la Jacoba - 1 min walk

About this property

Hotel Pompaelo Urban Spa

Upscale Pamplona hotel in Pamplona City Centre with full-service spa
Hotel Pompaelo Urban Spa offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Pompaelo Urban Spa.

This 4-star Pamplona hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 5 levels
  • Built in 2017
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Pompaelo Urban Spa offers 30 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies. Flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Pamplona hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)

Food and drink

  • Daily continental breakfast available for a fee: EUR 6 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Building
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 6 for adults and from EUR 6 for children
  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa Pamplona
Pompaelo Urban Spa
Hotel Pompaelo Urban Spa Hotel
Hotel Pompaelo Urban Spa Pamplona
Hotel Pompaelo Urban Spa Hotel Pamplona

Frequently asked questions

What is the cancellation policy at Hotel Pompaelo Urban Spa?

Hotel Pompaelo Urban Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Hotel Pompaelo Urban Spa?

Yep, there is an onsite spa at Hotel Pompaelo Urban Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Hotel Pompaelo Urban Spa a romantic place to stay?

A hot tub and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Hotel Pompaelo Urban Spa.

Does Hotel Pompaelo Urban Spa serve breakfast?

You bet, continental brekkie is served daily.

Is there a free airport shuttle available at Hotel Pompaelo Urban Spa?

No, Hotel Pompaelo Urban Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Pompaelo Urban Spa?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Pompaelo Urban Spa?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hotel Pompaelo Urban Spa?

No, pets are not allowed.

Hotel Pompaelo Urban Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 179 reviews" "
Rating 8 - Good. 58 out of 179 reviews" "
Rating 6 - Okay. 10 out of 179 reviews" "
Rating 4 - Poor. 6 out of 179 reviews" "
Rating 2 - Terrible. 0 out of 179 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, centrally located, friendly and helpful staff, clean and modern rooms
Stayed 1 night in Aug 2023

8/10 Good

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the quiet and privacy despite such a convenient central location. Excellent breakfast, very friendly and professional staff. No public spaces except for breakfasting.

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay in Pamplona center
Nice hotel in front of Plaza Consistorial, with restaurants and daily activities in the Plaza, however at night is quite which is good for sleeping. The room was a good size with a small balcony facing the plaza, the bed was comfortable, good size bathroom, very fast internet and good service in the 5th floor where we stayed. We really enjoyed our stay in this hotel. Very nice people at the reception. We were instructed to park in Plaza del Castillo parking and walk to hotel; it was not a bad walk even though we were carrying lot of luggage. The hotel discount for the parking end up being 13.95 dollars per day. We recommend this place.
Stayed 2 nights in Oct 2022

6/10 Okay

Douglas

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room was clean and comfortable but more than half of the room was not useable due to the roof cutting off half the space. I had to duck my head to walk around the room.
Stayed 2 nights in Sep 2022

6/10 Okay

Erick

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
A/C is not adjustable and set to 25 C. Windows can be open, but city is very busy and loud, so not practical. Too hot to sleep comfortably.
Stayed 1 night in Sep 2022

10/10 Excellent

Lorena, Doral

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin process extremely slow, just one person attending a huge crowd of guests. She was nice and had everything under control, but the process was slow
Stayed 1 night in Sep 2022

8/10 Good

Carlos

Stayed 4 nights in Aug 2022

10/10 Excellent

Yaimara M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable. The room was clean and they offer great amenities but there was a large black mold stain in the bathroom ceiling.
Stayed 1 night in Jul 2022

8/10 Good

Rene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was very expensive. On my reservation appeared to be included but it wasnt.
Stayed 1 night in Jun 2022

10/10 Excellent

John

Stayed 2 nights in Apr 2022