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Kale Hotel

Photo gallery for Kale Hotel

Restaurant
Restaurant
Triple Room
Exterior
Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View map
Kale Mh. Atatürk Cad. No:16, Denizli, Denizli, 20280
  • Place, Pamukkale-Hierapolis
    ‪2 min walk‬
  • Place, Pamukkale Natural Park
    ‪3 min walk‬
  • Place, Pamukkale Travertine Terraces
    ‪5 min walk‬

Room options

View all photos for Single Room

Soundproofing, free WiFi

Single Room

  • Bay view
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Double Room

Double Room

Double Room

  • Bay view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Bay view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Bay view
  • 40 sq m
  • Sleeps 1
  • 1 Single Bunk Bed

About the area

Denizli

Kale Hotel places you steps from Traverter Street and within a short 5-minute stroll of Pamukkale-Hierapolis. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and a 24-hour front desk. Additionally, you'll find a snack bar/deli, coffee/tea in a common area and laundry facilities. There's also the convenience of an airport shuttle. .Near this 3-property class Pamukkale hotel, you'll find Pamukkale Thermal Pools.

What's nearby

  • Pamukkale-Hierapolis - 2 min walk - 0.2 km
  • Traverter Street - 2 min walk - 0.2 km
  • Pamukkale Natural Park - 3 min walk - 0.3 km
  • Pamukkale Travertine Terraces - 5 min walk - 0.5 km
  • Pamukkale Thermal Pools - 15 min walk - 1.3 km

Getting around

  • Goncali Station - 16 min drive
  • Denizli (DNZ-Cardak) - 64 min drive

Restaurants

  • ‪Teras Restaurant Pamukkale - ‬3 min walk
  • ‪Harbiye Restaurant - ‬5 min walk
  • ‪Hiera Coffee & Tea House - ‬1 min walk
  • ‪pamukkale yörük sofrası - ‬3 min walk
  • ‪Cadde Grill House - ‬3 min walk

About this property

Kale Hotel

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, a library, and multilingual staff are also featured at Kale Hotel. Free self parking is available.

This 3-star Denizli hotel is smoke free.

  • 1 building
  • 16 guestrooms or units
  • 4 levels
  • Deli
  • Terrace on the roof
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Television in lobby
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Kale Hotel offers 16 air-conditioned accommodations, with a hairdryer. Guests can surf the web using complimentary wireless Internet access.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

More

  • Air conditioning
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 6:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee per child: TRY 5 (return), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, JCB International and Eurocard.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Kale Hotel
Kale Hotel Denizli
Kale Hotel Pamukkale
Kale Pamukkale
Kale Hotel Hotel
Kale Hotel Denizli
Kale Hotel Hotel Denizli

Frequently asked questions

What is the cancellation policy at Kale Hotel?

Kale Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kale Hotel?

Yep, Kale Hotel has a free self car park.

Is there a spa on site at Kale Hotel?

No, there is no spa at this property. Cleopatra Pools is a short 16-minute walk away.

Is there a free airport shuttle available at Kale Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Kale Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Kale Hotel?

Check-in begins at 12:30 PM. Check-out time is 11 AM.

Are pets allowed at Kale Hotel?

No, pets are not allowed.

Kale Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 7 out of 96 reviews
Rating 8 - Good. 26 out of 96 reviews
Rating 6 - Okay. 32 out of 96 reviews
Rating 4 - Poor. 21 out of 96 reviews
Rating 2 - Terrible. 10 out of 96 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

naseem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were very pleasant and helpful
Stayed 2 nights in Oct 2022

10/10 Excellent

Pavel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont go

Arrived and was spoken to rudely insisted on cash the room was absolutely terrible and as for the shower and bath area even air conditioning did not work properly though it was cheap it wasn't worth the money I left a day early
Stayed 3 nights in Aug 2020

8/10 Good

Muhammad Tukur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
The facilities and atmosphere are not great but the price and location are ideal.
Stayed 1 night in Oct 2019

8/10 Good

Chun Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a good choice in Pamukkale
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Good location, quiet surrounding, free parking place.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and locally. Dirty and old bathroom

Stayed 1 night in Aug 2019

6/10 Okay

Krisjanis

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Good value for money

The hotel is located in a good place with the town entrance into Pamukkale area being quite close (500m, maybe). The place isn't fancy, but if you just need a place to spend the night and would like to save some money - it's a good option. However, a disappointing thing was that I did get charged 2x more than the booking showed. I hadn't printed out the booking confirmation and didn't have any wi-fi, so I wasn't completely sure. Noticed it only after I had left. Should have been more careful myself and maybe it wasn't intentional by the receptionists though.
Stayed 2 nights in Jun 2019

6/10 Okay

ian

Stayed 2 nights in Jun 2019

10/10 Excellent

Allah Ditta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude and unpleasant owner, AVOID.

The advertised train station pick up does not exist, so I had to take a taxi. On arrival the owner was rude and dismissive. He sent for someone to help with language who was equally rude, accused me three times of having arrived by bus and only conceded when I showed the train ticket. They attempted to say that my booking was at a different place- not true. They attempted to blame the man at my previous stay who had only tried to help, for not having given me the information, when actually I did already know that the advertised transfer does not exist. They then refused to allow me to stay at the hotel and so I had to find somewhere else, where at least there was a decent welcome. I had only expected the hotel boss to acknowledge and apologize for the wrong information and perhaps offer some compensation. This is the only bad experience I have had on this 6week trip in Turkey or any previous visit. Pamukkale is full of hotels to suit all budgets, not all are online. Kale hotel and its rude and unpleasant owner should be avoided.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Location was great, but the hotel was more basic than what we expected. The staff was ok.
Stayed 1 night in Dec 2018

4/10 Poor

YOUNGSOO

not clean and not safety use toilets because not looked..
Stayed 3 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok. It was a cheap room... so my expectations we not high at all but really.... get rid of your cleaner. Old fashioned doesn’t equate with dirty. Don’t mind old fashioned but I really hate dirty.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Budget friendly option

The staff is very friendly. It seems that they don't speak a whole lot of English (and we don't speak a lot of Turkish) but we managed. Our room was decent for the price we paid. Nothing too modern but that wasn't a problem for the couple of days we were there. I would've liked for it to be a little cleaner (there were some dirt stains on the sheets, bathroom and room were decently clean but not sparkling) but overall, a cheap place to stay in a great location (less than 5 minutes to the entrance of the travertines) with friendly staff.
Stayed 2 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BE CAREFUL for Female Travelers!

If there is -0 review. I will. To all travelers especially those Solo Female Traveller, please beware of this hotel! Yes, the hotel is close to the pamukkale thermal pool but the guy named Ali is not someone you can trust. I have experienced being harassed by him, like literally. For two weeks traveling in Turkey, I never thought I'd experience such situation in Denizli - Kale Hotel. So I was really scared that I have to call up my boyfriend and his friend (who is turkish but in Istanbul) - to my surprised they called the Army of police already and I was taken away (thanks God) and placed in a much safer place! Please beware and not deal with this hotel ever! Including the Pamukkaletravels! No one deserved to be in my situation that time. Safe trip and God bless guys!
Stayed 1 night in Dec 2017

10/10 Excellent

Anya and Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You Get What You Pay For (and a pomegranate)

We weren't expecting much as we booked this hotel for £17 but it marginally exceeded our expectations. Staff were very friendly and the room had an amazing view of Pamukalle (and also the Soho fun pub opposite). The room had all the amenities in a basic form including a vintage TV, uniquely square bath and a functioning shower. The bed was cosy and included a mattress, pillows and ample bedding. Breakfast was eclectic and included a boiled egg, melon, borat, two kinds of cheese and a salad. As we left we were presented with a pomegranate each - an unexpected treat. Would recommend to anyone on a very tight budget who wishes to be within an athletic stones throw of a World Herirage Site

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, decent breakfast, but......

The location of the hotel is pretty good but the bed sheets were stained yellow so we slept in our clothes on top of the blankets. There was no shower curtain and the shower hose had a lot of holes in it so it leaked everywhere. We stayed for 2 nights but they did not clean our room. The breakfast was OK but the plum had ants crawling all over it.

8/10 Good

mehmet, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities

Great Location , Friendly stuff

great price for the location. rooms have a/c shower, great breakfast. family owned and operated. very friendly and helpfull people.

4/10 Poor

Nathan, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

My wife and I booked this pension because it was close to the travertines in Pamukkale and it was cheap. We were not expecting much with regards to the room or amenities but still managed to get less than expected. The information about our room said it would have a view of the travertines or mountain and would have air conditioning. We booked this room in February for our stay in August and when we arrived at the pension the clerk/owner looked surprised to see us. He told us that he did not have our booked room available and put us into a room with no air conditioning, two single beds and a view of the hotel's laundry. The outside temperature was in the high 30s and the room was even hotter. He was nice enough to offer a fan to which we said yes and he brought us an industrial (loud) fan. Sleep was minimal. The next day we saw an open room that did have an air conditioner and we asked to change but were told no because it was a triple room and worth more money...they never did offer to discount the room we were put into. When we told them that we would be leaving earlier than our booking had stated and would like some money back, they refused because of the commission they would have to pay to hotels.com. We were done with the hotel at that point and left that money behind. It was just nice to get away from a place where people stopped understanding english when a problem occurred. Sometimes when you go cheap you don't even get what you pay for.

6/10 Okay

X

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Real Opinion

There was no hot water when i was staying there, it was only luke warm, and in fall that isnt a good idea. Radiator not in use, but the give an air conditioner, still not a good idea for fall. But sine they provide two blankets it may cover up the fact that it is cold. Breakfast is fantastic! So filling that i didnt need to eat lunch! Since it is so near to the Pamukkale Park, u can just walk in less than 10 minutes, but from the bus station in Denzili you have to take a shuttle that is pretty cheap. Since im just a student the rates are affordable, and the stay was overall okay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Central location.

Kale Hotel is quite basic but well situated for the walk up the Travertines. Good breakfast & friendly owner.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very accomodating (and well-priced) hostel-style accomodation in Pammukale. I strongly recommend the hotel restaurant. It was delicious! The rooms were a bit cold, but the staff gave us an extra blanket (and we did go in winter, where we had trouble with consistent heating in multiple Asian-side hotels we stayed at throught Turkey.) Overall, a good budget accommodation in Pammukale and I would recommend it to other travelers looking in that price range.

8/10 Good

Ian, Kingston, Ontario, Canada

Liked: Cleanliness, staff & service

Excellent low cost hotel near historic Hierapolis

This is an ultra cheap guest house, but the staff were very pleasant and it was close to all the action in Pamukkale. Of course, for the very cheap price you should not expect a modern bathroom and a large room. However, we did get free wifi, good English at the desk, and we had the sense to try the restaurant (or my twin brother did and I joined him!) and got one of the best (and cheapest) Turkish meals during our nine day stay in Turkey. So expect basic accommodation, but outstanding value for money.