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Otel Mustafa

Hotel with free breakfast, steps from Traverter Street

Photo gallery for Otel Mustafa

Terrace/patio
Reception
LED TV
Standard Double or Twin Room
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • 24/7 front desk

Explore the area

View map
Pamukkale Mahallesi, Ataturk Caddesi No 20, Denizli, Denizli, 20190
  • Place, Pamukkale Natural Park
    ‪2 min walk‬
  • Place, Pamukkale Travertine Terraces
    ‪3 min walk‬
  • Place, Pamukkale Thermal Pools
    ‪14 min walk‬

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Cable channels
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Air conditioning
LED TV
Private bathroom
Hairdryer
Bathrobes
Cable channels
Desk
Wardrobe
  • Sleeps 2
  • 2 Large Single Beds OR 1 Double Bed

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
LED TV
Hairdryer
Private bathroom
Cable channels
Desk
  • Sleeps 1
  • 1 Single Bed

About the area

Denizli

Otel Mustafa places you steps from Traverter Street and within a short 5-minute stroll of Pamukkale Natural Park. Highlights at this hotel include in-room free WiFi and LED TVs. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a banquet hall. Each morning free cooked-to-order breakfast is offered between 7:30 AM and 10:00 AM. .Places within a short walk of this Pamukkale hotel include Pamukkale Travertine Terraces and Pamukkale Thermal Pools is within 15 minutes.

What's nearby

  • Pamukkale Natural Park - 2 min walk - 0.2 km
  • Pamukkale Travertine Terraces - 3 min walk - 0.3 km
  • Hierapolis - 8 min walk - 0.7 km
  • Antique Pool - 13 min walk - 1.2 km
  • Pamukkale Thermal Pools - 14 min walk - 1.2 km

Getting around

  • Goncali Station - 14 min drive

Restaurants

  • ‪Teras Restaurant Pamukkale - ‬4 min walk
  • ‪Hiera Coffee & Tea House - ‬1 min walk
  • ‪pamukkale yörük sofrası - ‬4 min walk
  • ‪Cadde Grill House - ‬4 min walk
  • ‪Harbiye Restaurant - ‬5 min walk

About this property

Otel Mustafa

Hotel with free breakfast, steps from Traverter Street
Free breakfast is served daily. Public spaces have free WiFi.

This Denizli hotel is smoke free.

  • 15 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Front desk (24 hours)
  • No smoking on site
Otel Mustafa offers 15 accommodations with a hairdryer. LED televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property Registration Number 01.04.2022-2021-20-0004

Property is also known as

Otel Mustafa Hotel Pamukkale
Otel Mustafa Hotel
Otel Mustafa Pamukkale
Hotel Otel Mustafa Pamukkale
Pamukkale Otel Mustafa Hotel
Hotel Otel Mustafa
Otel Mustafa Hotel
Otel Mustafa Denizli
Otel Mustafa Hotel Denizli

Frequently asked questions

What is the cancellation policy at Otel Mustafa?

Otel Mustafa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a spa on site at Otel Mustafa?

No, there is no spa at this property. Cleopatra Pools is a short 15-minute walk away.

Does Otel Mustafa serve breakfast?

You bet, complimentary cooked-to-order brekkie is served daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Otel Mustafa?

No, Otel Mustafa does not offer an airport shuttle service.

What time are check-in & check-out at Otel Mustafa?

Check-in begins at noon. Check-out time is 11:00 AM.

Are pets allowed at Otel Mustafa?

No, pets are not allowed.

Otel Mustafa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 47 out of 120 reviews
Rating 8 - Good. 40 out of 120 reviews
Rating 6 - Okay. 22 out of 120 reviews
Rating 4 - Poor. 5 out of 120 reviews
Rating 2 - Terrible. 6 out of 120 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sohel Uddin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a storage room made to a hotel room. Bathroom water stacked and flooded when taking shower. Toilet door was tight and creating cracking sound during closing and opening. Pilots were horribly old and now blanket provided at all. We mostly run a sleepless night. I was tired and sick for next whole day.Owner angered with me why I didn’t take dinner to his restaurant and not took his tour package. Checked out us by 10.30am. It’s terrific experience for me & my family. Please avoid this hotel to stay in Pamukkale.
Stayed 1 night in Aug 2025

10/10 Excellent

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff,very approachable..I recommend
Stayed 1 night in Aug 2025

8/10 Good

Hiram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel Close to main Attraction

Nice place to stay the owner is really nice, helpful and friendly. The food is really good. The hotel is really close by walking to the main attraction of Pamukkale. The only thing I will suggest to the hotel is to upgrade the rooms a little. But everything else was excellent. Thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner of the hotel was very kind, gracious, and helpful. He went out of his way to make sure that we were happy. The food at the hotel was also excellent! We would definitely recommend staying here.
Stayed 1 night in Sep 2024

4/10 Poor

Malik Shahid

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very close to the Pamukkale entry gate.

The owner and the cook are ready to do their best, they even gave me a ride to the railway station when I asked to book me a taxi.
Stayed 2 nights in Jun 2024

8/10 Good

Ikhbayar

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Masao

Liked: Staff & service
staff is good. I wnat to stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Sajith

Stayed 1 night in May 2024

8/10 Good

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, helpful, & welcoming staff Nothing was too much trouble Really central location Best chicken shish in Turkey (wood fired oven) Best shisha alla menthe in Turkey Thank you all for a lovely couple of days
Stayed 2 nights in May 2024

10/10 Excellent

Neharika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience!

I had a really lovely overnight stay here. It’s a cute family-run hotel, with clean and comfortable rooms. It’s also very close to the Travertines. But the staff are what makes the place special, everyone was so friendly, especially Gökhan, who went above and beyond to look after me! They let me check in early too, as I got in on the night bus. Masterchef Jenk in the kitchen was a highlight too! I highly recommend staying here - had a great experience!
Stayed 1 night in Mar 2024

10/10 Excellent

Alan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay for the price.
Stayed 2 nights in May 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid tourism services from Farouk!

The hotel itself is great, no complaints but be aware of a guy called Farouk there, he is very nice when he talks to you, but if he organized you a trip, he will promise alot of things that he wouldn’t do, for example: 1- we told him we need a woman pilot for paragliding, he said we will bring one from fetihye and he kept saying wait two hours she will be here and when we went to the top, no woman pilot was there and we were forced to be with a male pilot against our wishes even we were ready to pay extra 100$, 2- he told us the trip will include lavendar gardens, historical places and salda lake if we pay 500$ for the journey, we paid that and he manipulated us and did not get us to any of these places, 3- he organized antalya trip and promised land of legends, old city and düden waterfalls which we fully paid for, then the driver he sent did not know where land of legends is and we asked if Farouq paid him land of legends tickets so he can pay on our behalf? He said no he did not. Our flight is at night time because we thought we will go to land of legends and because of that we will either have to extend our stay in anatalya and pay for an extra day with no plans or pay to change flight tickets and have it earlier if possible, he is not answering his phone saying someone had an accident, but to be fair he did provide us with a nice apartment in antalya and he got us the best kind hearted driver named cucksal, otherwise I highly recommend you not to use his services.
Stayed 2 nights in Sep 2022

10/10 Excellent

Loh Siew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Renaud

Liked: Staff & service
Disliked: Cleanliness

Not so clean room

The owners are nice and welcoming. The room was clean in appearance but the sheets smelled like cigarettes, even tho they were clean. Like if they dried around someone who smoked. And the cubbard had a moldy smell… room 204. Breakfast was ok. Very cheap room which we enjoyed but if we went back to Pamukkale we would look elsewhere first.
Stayed 1 night in Sep 2022

6/10 Okay

Peter

Disliked: Property conditions & facilities
It is good for the price you pay
Stayed 1 night in Aug 2021

8/10 Good

Ahmad

Travelled with group
Disliked: Property conditions & facilities

Speedy reply & convenient location!

The lady owner was VERY quick to reply messages. She helped what she could & location was VERY conveniently close to the entrance of Hierapolis. Free parking for hotel guests
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2021

8/10 Good

Ronald

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Simple hotel with good location

Simple little hotel in great location. Had parking, AC (which worked okay but it was really hot outside) comfortable bed. Nothing fancy but if you’re not too picky great place for the price. The restaurant downstairs was also very good.
Stayed 1 night in Jul 2021

8/10 Good

Canip

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021

6/10 Okay

Candido

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
I liked location. Real hot water in shower. But was cold in room. Nobody from stuff wasn't in the morning. Bad work of Wi-Fi
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs!

I normally don't leave reviews but the rooms in this place are just too bad. This place should be closed down and renovated entirely. The shower floor was falling apart and difficult to stand on. Hygiene is very poor. To top it up. I paid for the largest room and the lady at the reception tried to give me a small one. Avoid at all costs!
Stayed 1 night in Feb 2021

6/10 Okay

Ekaterina

Great location, good for given price

Very comfortable re the location - 2 minutes to all places that are related to white mountains of beautiful Pamukkale.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location, excellent service

Hands down the kindest, most welcoming people I’ve encountered in a hotel anywhere in the world. The location is also perfect, steps away from the gate to Pamukkale.
Stayed 3 nights in Dec 2020