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Socialtel Atitlan

3.0 star property
Hostel with an outdoor pool, steps from Lake Atitlán

Photo gallery for Socialtel Atitlan

Outdoor pool
Sports facility
1 bedroom, free WiFi, bed sheets
Yoga
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View map
Calle del Embarcadero Zona 2, Panajachel, Solola, 7010
  • Place, Casa Cakchiquel Arts Center
    ‪5 min walk‬
  • Place, Church of Saint Francis
    ‪16 min walk‬
  • Place, Panajachel Municipal Market
    ‪16 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪75 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate bedroom
Private bathroom
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

Highlights

Separate bedroom
Private bathroom
Desk
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite +

1 bedroom, free WiFi, bed sheets

Suite +

Highlights

Separate bedroom
Private bathroom
Desk
Daily housekeeping
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Small Room Shared Bathroom

Small Room Shared Bathroom

Small Room Shared Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate bedroom
Daily housekeeping
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Cabin

Comfort Cabin

Comfort Cabin

8.0 out of 10
Very good
(1 review)

Highlights

Separate bedroom
Daily housekeeping
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

Highlights

Separate sitting area
Free cots/infant beds
Separate bedroom
Private bathroom
Laptop workspace
Desk
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

About the area

Panajachel

Socialtel Atitlan places you steps from Lake Atitlán and within a short 5-minute stroll of Azul Maya Archaeological Museum. Highlights at this hostel include a restaurant, an outdoor swimming pool and a bar/lounge. .This smoke-free hostel offers free WiFi in public areas, a business centre and a library. Additionally, you'll find laundry facilities, a garden and tour/ticket assistance. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. .Sights within a 10-minute walk of this 3-property class Panajachel hostel include Casa Cakchiquel Arts Center and La Galeria.
View more Hostels in PanajachelOpens in a new window

What's nearby

  • Lake Atitlán - 2 min walk - 0.2 km
  • Casa Cakchiquel Arts Center - 5 min walk - 0.4 km
  • La Galeria - 8 min walk - 0.7 km
  • Church of Saint Francis - 16 min walk - 1.4 km
  • Panajachel Municipal Market - 16 min walk - 1.4 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 117 min drive

Restaurants

  • ‪The Little Spoon - ‬6 min walk
  • ‪El Zapote - ‬6 min walk
  • ‪Guajimbos - ‬7 min walk
  • ‪Cafe Asawa-ko - ‬6 min walk
  • ‪Sunset Bar - ‬9 min walk

About this property

Socialtel Atitlan

Hostel with an outdoor pool, steps from Lake Atitlán
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. An outdoor pool, a library, and multilingual staff are also featured at Socialtel Atitlan.

This 3-star Panajachel hostel is smoke free.

  • 37 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Library
  • Garden
  • Television in lobby
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Socialtel Atitlan offers 37 accommodations. This Panajachel hostel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Socialtel Atitlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 9 for adults and from USD 9 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Selina Atitlan Hostel Panajachel
Selina Atitlan Hostel
Selina Atitlan Hostel Panajachel
Selina Atitlan Hostel
Selina Atitlan Panajachel
Hostel/Backpacker accommodation Selina Atitlan Panajachel
Panajachel Selina Atitlan Hostel/Backpacker accommodation
Hostel/Backpacker accommodation Selina Atitlan
Atitlan
Selina Atitlan
Socia/tel Atitlan
Selina Atitlan Hostel
Socialtel Atitlan Panajachel
Socialtel Atitlan Hostel/Backpacker accommodation
Socialtel Atitlan Hostel/Backpacker accommodation Panajachel

Frequently asked questions

What is the cancellation policy at Socialtel Atitlan?

Socialtel Atitlan offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Socialtel Atitlan have a pool?

Socialtel Atitlan has an outdoor pool.

Does Socialtel Atitlan serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Socialtel Atitlan?

No, Socialtel Atitlan does not offer an airport shuttle service.

Is there a bar or restaurant at Socialtel Atitlan?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Socialtel Atitlan?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Socialtel Atitlan?

No, pets and service animals are not allowed.

Reviews

Socialtel Atitlan Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 68 out of 144 reviews
Rating 8 - Good. 39 out of 144 reviews
Rating 6 - Okay. 17 out of 144 reviews
Rating 4 - Poor. 9 out of 144 reviews
Rating 2 - Terrible. 11 out of 144 reviews

Reviews

10/10 Excellent

Joe

Good
Stayed 1 night in May 2025

10/10 Excellent

Joe

Good
Stayed 1 night in May 2025

8/10 Good

Lilliana, Middlevillage

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, due to our room located on the 1st floor too many bugs coming in at night. Staff was very nice!
Stayed 3 nights in May 2025

4/10 Poor

Jose

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property needs some urgent upgrades; dated furniture; very old towels and bedding; bathroom renovations; better care of the garden. Swimming pool was dirty, no one goes in the water. Staff is nice and friendly. Breakfast options at the restaurant were good and tasty. But I wouldn’t recommend this place until needed upgrades and renovations are completed. Customers should not get used to pay for poorly maintained properties.
Stayed 3 nights in Apr 2025

10/10 Excellent

Scarla, Lafayette

Stayed 3 nights in Mar 2025

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel very close to shops and restaurants and the lake.
Stayed 2 nights in Mar 2025

6/10 Okay

Genesis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice place with nice employees. The dorms weren’t the cleanest and the shower broke. It would clog up nearly enough to spill out of the shower.
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced, but good location

My cousin and I stayed here for just one night at the end of our stay on Lake Atitlán. Our room (one of the teepees) was great and had everything we needed. The communal bathrooms were often out of toilet paper and paper towels. The restaurant/bar was expensive but the food was good. The bottom of the pool was covered in algae and no one was swimming while we were there. But the location is great for exploring Pana. Overall we would recommend but feel like the price is high for what you get.
Stayed 1 night in Feb 2025

10/10 Excellent

Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, value,staff, activities and services. The pool did not look so inviting and it can be a little noisy, but we absolutely would go again. I recommend not booking with breakfast through Expedia, it is sometimes included with activities you can book there and there are many options to discover around
Stayed 3 nights in Feb 2025

10/10 Excellent

Mireille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located, room was spacious and clean. Staff very helpful. Caters a bit more to younger crew with great activities at reasonable price and good on site restaurant. A good option!
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in took some time if you get there early, other than that the standard rooms were very spacious. Its quiet. very central to everything. Would recommend
Stayed 2 nights in Dec 2024

6/10 Okay

CHIWON

Stayed 2 nights in Nov 2024

4/10 Poor

Glennie

Disliked: Cleanliness, staff & service
Unique accommodation with the 'teepee' but there was a smell and was not clean especially the bathrooms for the teepee. The staff seemed to be inconvenienced when asked a question. Never gpt back to me on the services and tours they "offered."
Stayed 2 nights in Nov 2024

4/10 Poor

Ana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was really dirty they had an algae problem, restaurant area was not clean and overall maintenance of the garden and lobby was really poor.
Stayed 1 night in Sep 2024

8/10 Good

Mariamawit

Travelled with family
Liked: Cleanliness, staff & service
This place is close to a lot of things. The only thing is that the pool is dirty and it’s loud at night. It’s close to the main road, so you’ll heard all the neighbor dogs barking at night. Our room had a foul bathroom smell- when we closed the bathroom door it was contained and wasn’t bad. Other than that it’s a great place to stay. The staff, the location is great.
Stayed 3 nights in Sep 2024

4/10 Poor

Julio

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked 2 nights at this property ,but we didn't stayed even 30 minutes,because of bad smell. We booked another hotel for the same 2 nights. When I returned the key the next day the person at the front desk told was the sewer and she offered a bottle of something to mitigate the smell .
Stayed 2 nights in Jul 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey for what you get, dated just ok
Stayed 1 night in May 2024

8/10 Good

Yisel Antonia, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property could use some upgrades but overall it is in good condition. They should upgrade all pool furniture & keep pool area cleaner, plus play better tunes. The staff is very friendly… they do play the same playlist over and over again by the pool and that’s quite annoying. Music is loud & on by 9am. The room was kept clean by staff, and I had some good roommates. I stayed with 3 other girls. The food is very GOOD! There’s also free food in the communal kitchen left by other guests. No one touched my food in the fridge & they hold your bags in a locked room plus they set up transportation back to Antigua / Guatemala City, which was also great. I left my passport ID behind at the bar & they sent it to their Antigua location the next day. A lot of stray dogs, plus a resident dog, they keep mostly to themselves. Location is perfect… close to a lot of walkable bars, restaurants & clubs. I walked around pretty late (alone) and felt safe. It gets chilly at night, bring a jacket. Overall I would stay here again. I’m looking forward to trying other Selina locations.
Stayed 2 nights in Feb 2024

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place has potential. They’ve included some thoughtful things that hostel-oriented travelers will appreciate, and the dining options are great. The woman at the reception desk during the day was super friendly and helpful. I appreciated that they had a king size bed, but the mattress was extra firm, which made my back hurt after a few days. There were a number of maintenance issues, but it did appear that they were actively working on them. Overall, if you don’t mind a hard bed, this is a good option in Panajachel.
Stayed 3 nights in Mar 2024

8/10 Good

Linda, Limoges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean, spacious, well layed out and well equiped. Staff is very good, rooms are not sound proof .... so lots of noise from other unruly guests partying staying in adjacing room past midnight Pool was green with algea and not usable. Great spa services!
Stayed 1 night in Feb 2024

10/10 Excellent

Elvis, Richmond

Travelled with family, Travelled with group
Liked: Amenities
Great place and location. Lots of activities. Definitely recommend the private rooms!
Stayed 3 nights in Jan 2024

6/10 Okay

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location, great facilities. Checking in the service is terrible stressed staff that make you feel like you‘re an inconvenience to them and much stuffier service than than checking into a 5 star hotel 😂 But I guess we all have bad days it’s a great place to spend a night before an early transfer to the city but just don’t expect much help from the staff. Also avoid the wooden huts… any slight wind and the noise from the metal roofs banging about are gonna make you think you’re sleeping in a washing machine 😂 But overall decent enough place & good warm showers and a decent pool.
Stayed 1 night in Dec 2023

8/10 Good

Indira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

Overall, good experience; cold nights, we needed extra blankets. Saturday night was noisy because people was all over the hotel drinking, talking loud and partying. Shared bathroom was not clean regularly ( trash cans over flowing).
Stayed 4 nights in Nov 2023

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jillian, Bakersfield

Stayed 1 night in Nov 2023