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Bluegreen's Bayside Resort and Spa

4.5 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Bluegreen's Bayside Resort and Spa

Poolside bar
3 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Private beach, white sand, sun-loungers, beach umbrellas
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • On private beach
  • Parking available
  • Pool
  • 24/7 front desk

Explore the area

Map
4114 Jan Cooley Dr, Panama City Beach, FL, 32408
  • Naval Support Activity Panama City
    ‪3 min drive‬
  • Thomas Drive
    ‪10 min drive‬
  • St. Andrews State Park
    ‪12 min drive‬
  • Panama City, FL (ECP-Northwest Florida Beaches Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Studio, 2 Queen Beds, Bay View

Water view

Deluxe Studio, 2 Queen Beds, Bay View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
In-room safe
  • Bay view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Bay View

Water view

Family Suite, Multiple Beds, Bay View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
2 bathrooms
Hairdryer
  • Bay view
  • 60 sq m
  • Sleeps 6
  • 4 Queen Beds

View all photos for Family Suite, Multiple Beds, Resort View

Resort view

Family Suite, Multiple Beds, Resort View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
2 bathrooms
Hairdryer
  • Resort view
  • 60 sq m
  • Sleeps 6
  • 4 Queen Beds

View all photos for Junior Suite, Multiple Beds, Resort View

Resort view

Junior Suite, Multiple Beds, Resort View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
2 bathrooms
Hairdryer
  • Resort view
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Resort View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Studio, 1 King Bed, Resort View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
In-room safe
  • Resort view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Resort View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Resort View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
2 bathrooms
Hairdryer
  • Resort view
  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, 2 Queen Beds, Resort View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Studio, 2 Queen Beds, Resort View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
In-room safe
  • Resort view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Bay View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite, Multiple Beds, Bay View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
2 bathrooms
Hairdryer
  • Bay view
  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Suite, Multiple Beds, Bay View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Suite, Multiple Beds, Bay View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
2 bedrooms
Premium bedding
Private bathroom
2 bathrooms
Hairdryer
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Studio, 1 King Bed, Bay View

Premium bedding, in-room safe, iron/ironing board, bed sheets

Deluxe Studio, 1 King Bed, Bay View

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Coffee/tea maker
In-room safe
  • Bay view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Golf View

Golf view

Deluxe Suite, 2 Bedrooms, Golf View

Highlights

Balcony
Separate sitting area
Air conditioning
Kitchenette
Fridge
Flat-screen TV
2 bedrooms
Premium bedding
  • Golf view
  • 82 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

About the area

Panama City Beach

A luxury stay in Panama City Beach awaits you at Bluegreen's Bayside Resort and Spa. Within steps you'll find St. Andrews Bay and Delwood Beach within a 15-minute stroll. Highlights at this beachfront resort include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at Serenity Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and hydrotherapy. The fine-dining restaurant, TIDES Restaurant & Lounge, is open for dinner. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the private beach where you'll find sunloungers, and enjoy the 5 outdoor tennis courts and Hot tub. Additionally, you'll find a coffee shop/cafe, free use of bicycles and laundry facilities. To-go breakfast is available daily between 6:00 AM and noon. There's also the convenience of valet parking. .Within a 15-minute drive of this 4.5-property class Panama City Beach resort, attractions include Thomas Drive and Panama City Beaches.
View more Resorts in Panama City BeachOpens in a new window

What's nearby

  • Nicklaus Course at Bay Point Resort - 3 min drive - 2.7 km
  • Naval Support Activity Panama City - 3 min drive - 3.2 km
  • Capt. Anderson's Marina - 9 min drive - 6.0 km
  • Thomas Drive - 10 min drive - 9.0 km
  • St. Andrews State Park - 12 min drive - 9.5 km

Getting around

  • Panama City, FL (ECP-Northwest Florida Beaches Intl.) - 36 min drive

Restaurants

  • ‪Schooners - ‬8 min drive
  • ‪Patches Pub - ‬8 min drive
  • ‪Off the Hook Bar and Grill - ‬6 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Captain Anderson's Restaurant - ‬8 min drive

About this property

Bluegreen's Bayside Resort and Spa

Luxury resort on the beach, with 3 outdoor pools
Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Bluegreen's Bayside Resort and Spa, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. This luxury resort also offers outdoor tennis courts, a hot tub and a garden. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Panama City Beach resort.

  • 150 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Bluegreen's Bayside Resort and Spa offers 150 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Serenity Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open selected days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English

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Property amenities

Parking and transport

  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to noon for a fee: USD 6 to 15 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cabana Cafe
  • Flip Flops Pool Bar
  • Pelican's Bar & Grill
  • TIDES Restaurant & Lounge

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Boat
  • Boat tours
  • Free bicycle rentals
  • Full-service spa
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Kayaking
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sail boat
  • Snorkelling
  • Tennis lessons
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • In a nature reserve
  • On a private beach
  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 2 April 2025 to 1 January 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Bar/lounge
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the resort will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 200 will be collected before check-in.
  • Resort fee: USD 33.60 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Internet access
  • Parking
  • Spa access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6.00 to 15.00 per person
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Cleaning/housekeeping/linen fee: USD 75 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bluegreen's Bayside And Spa
Bluegreen's Bayside Resort Spa
Bluegreen's Bayside Resort and Spa Resort
Bluegreen's Bayside Resort and Spa Panama City Beach
Bluegreen's Bayside Resort and Spa Resort Panama City Beach

Frequently asked questions

What is the cancellation policy at Bluegreen's Bayside Resort and Spa?

Bluegreen's Bayside Resort and Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Bluegreen's Bayside Resort and Spa?

Yep, Bluegreen's Bayside Resort and Spa has valet parking with in/out privileges for USD 39 per night.

Are there any beaches close to Bluegreen's Bayside Resort and Spa?

Yep, Bluegreen's Bayside Resort and Spa is a short 12-minute walk from Delwood Beach. Fun beach activities include volleyball, snorkelling and kayaking. You can also find water sports equipment and sail boats.

Is there a spa on site at Bluegreen's Bayside Resort and Spa?

Yep, Serenity Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does Bluegreen's Bayside Resort and Spa have a pool?

Bluegreen's Bayside Resort and Spa has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The property will be renovating one of the swimming pools from April 2 2025 until January 1 2026 (completion date subject to change).

What luxury perks are available at Bluegreen's Bayside Resort and Spa?

Bluegreen's Bayside Resort and Spa features a private beach, 3 outdoor pools and a full-service spa.

What makes Bluegreen's Bayside Resort and Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Bluegreen's Bayside Resort and Spa.

Is Bluegreen's Bayside Resort and Spa family-friendly?

You bet! With amenities such as children's meals, a playground and an arcade, it's no surprise that Bluegreen's Bayside Resort and Spa is a hit with families.

Does Bluegreen's Bayside Resort and Spa serve breakfast?

You bet, to-go breakfast is on offer daily from 6:00 AM to noon.

Is there a free airport shuttle available at Bluegreen's Bayside Resort and Spa?

No, Bluegreen's Bayside Resort and Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Bluegreen's Bayside Resort and Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone? The property will be renovating its bar from April 2 2025 until January 1 2026 (completion date subject to change).

What time are check-in & check-out at Bluegreen's Bayside Resort and Spa?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Bluegreen's Bayside Resort and Spa?

No, pets are not allowed.

Is there a golf course on site at Bluegreen's Bayside Resort and Spa?

There is a golf course next to Bluegreen's Bayside Resort and Spa.

Bluegreen's Bayside Resort and Spa Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 86 out of 248 reviews
Rating 8 - Good. 50 out of 248 reviews
Rating 6 - Okay. 37 out of 248 reviews
Rating 4 - Poor. 36 out of 248 reviews
Rating 2 - Terrible. 39 out of 248 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Debra

Travelled with partner
Beds were comfortable
Stayed 4 nights in Apr 2025

4/10 Poor

Sarah

Travelled with family
Disliked: Amenities, property conditions & facilities
Originally when I checked in I was put in a building where the elevator was out of service, so we had to carry everything up the stairs to our room. When we got to our room it was not clean, no hot water, construction going on in the building and outside the building, the phone didn’t work to call front desk. I called from my cell and was told they couldn’t do anything. I called the main office and the next morning the moved my family to a different room. It was clean, elevator worked, hot water, etc. The pools were unable to be used still however. We won’t be staying here again, I appreciate that they moved us but it still should not have took the 5 phone calls to get it done, they should ensure elevators are working and rooms are cleaned prior to guest check in. After we were moved the experience was better but still not what we were expecting.
Stayed 4 nights in Apr 2025

8/10 Good

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness
Two pools clossd for remodel and wrecked our view from balcony. Otherwise great!
Stayed 2 nights in Apr 2025

4/10 Poor

Christine, Appleton

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is undergoing a renovation and change of ownership/management (Hilton purchased the Bluegreen Property). Very unfortunately, none of that was disclosed on the Expedia listing for the property. There was 1 small pool, not 3 as listed on Expedia. 1 restaurant, w/ a small bar; 3 bars/lounges were listed. No poolside bar, as listed. On the last night of our stay, we had to be moved to another room due to construction issues. I was charged a $137 facilities fee which is laughable as the facilities were so limited!
Stayed 4 nights in Apr 2025

4/10 Poor

Jessica

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Sherryl

Disliked: Cleanliness, property conditions & facilities
Hotel under construction and very deteriorated. The staff is nice though and the Manager was able to accommodate a request of mine eith the Spa that I was not able to use cause is by appointment and only from 8 am to 10 am.
Stayed 3 nights in Apr 2025

2/10 Terrible

Renee

Travelled with family and small children
Disliked: Property conditions & facilities
Not as advertised. Construction was going and amenities advertised were not available or open. Restaurant shown on the water was torn down and being rebuilt. Both pools attached to the building under construction. Only restaurant there closed before posted times.
Stayed 3 nights in Mar 2025

2/10 Terrible

Nichole

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Falsely advertised! All outdoor attractions were under construction (pool, hot tub, outdoor bars, kayak rental…) onsite bar closed at seven pm. Our room over looking the bay was just overlooking construction of the private beach we did not have access to. Staff was very rude and unwilling to fulfill the few accommodations they did still offer, they did not clean our room once during stay, bathroom fan and toilet were broken. There was nothing within walking distance. So disappointed with our stay. We were advised by hotel management to take up reimbursement with Expedia.
Stayed 3 nights in Mar 2025

4/10 Poor

Linda

Travelled with partner
Construction going on. Advertised 3 pools only 1 open for a large complex of hotel and time share guests. Paid for ocean view and could only see the water when standing in front of the slider and looking right, also door opens to a balcony that’s standing only. The room that’s advertised for ocean view with balcony wasn’t even at this hotel as far as we could see. Hallways, elevators dirty and dated. Rooms are dated as well.
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, do NOT stay here

Hotel is set to be lovely, but was under construction we went. Every morning we were woken up by the sound of construction noise on the adjacent room. We were charged a resort fee for use of the resort facilities each day, but to the construction, none of the facilities are available to be used. There was no refund of the resort fee due to thisor acknowledgment of this with staff. To make matters worse, they double charged us. I had paid for everything except for a $100 property fee with the Hotels.com app in advance, and yet the hotel insists that we still owe them for the first night of our stay. Due to this, we are double charged and staff refuses to correct the issue. We had to contact our credit card company for a dispute and refund. The on-site bar and restaurant was closed before 8 PM, and advertised pool bar not available due to the construction. Food and beverages were terrible. Service was just OK at restaurant. After this experience, we did not use the hotel restaurant again. Would not recommend, do not stay here.
Stayed 3 nights in Mar 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the water and there is a lovely pier attached to the property. Parking is very convenient and there is easy access to tours like boat rides right from the property. Golf and tennis are available close by. These are all the positives. The downside is the property is undergoing major renovations. That might be nice when it is all done, but not if you are trying to enjoy your stay. They did not clean the room or make the bed. When we checked in, none of the lights besides the bathroom lights worked. Maintenance came out and was able to fix most of them. The WiFi and cable didn’t work for over 48 hours of our stay. There was no running water for an entire day at least 8 am - 5 pm. If we had known there wouldn’t be running water, we would have all taken showers ahead of time but there was no advanced notice. When the front desk said they had water available, I thought they might hand each guest a gallon of water to brush teeth, wash your face and hands, maybe even add water to flush a toilet. Imagine my surprise when the front desk handed me one small water bottle per person. The lady told me the water was out for the entire County - which was a lie. The water was out in a small geographic area because of planned work. This could have been communicated to the guests in advance. There is so much construction going on, it made it difficult to walk between construction projects and cement being poured. Work went late into the evening.
Stayed 5 nights in Mar 2025

2/10 Terrible

James C.

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Construction on going

Outdoor beach area closed under renovations so were 2 of 3 restaurants. Mini golf closed, tv would not connect. Drilling and hammering all day from 8-5 with all the construction work in progress under balcony. Filed complaint as website says “some “ amenities were not available instead of all
Stayed 3 nights in Mar 2025

2/10 Terrible

Candace

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Eliza

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Not disclosed that most amenities were closed off & under construction. Place is lit like a hospital. Staff spoke like robots. This place feels like its lying to itself. The private beach is the size of my living room. Got here and immediately booked another hotel. It was so awful it was funny. Like im not even mad, I got a good laugh out of it
Stayed 2 nights in Mar 2025

2/10 Terrible

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t even know where to begin. For starters, just wasn’t a comfortable place to be. The property is undergoing construction/ renovation which didn’t help. The rest I will sum up with this statement, the place was a total waste of money.
Stayed 3 nights in Mar 2025

4/10 Poor

LaShunda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

First and last Resort I will spend my money on!!!!

I was highly disappointed because my boyfriend and I drove 2 hours to enjoy our romantic getaway for the weekend. The customer service was great but when we arrived to our room I was upset because I specifically booked that room just to have the bay scenery but instead we seen the overgrown bushes. The temperature in the shower was cold and some of the outlets wasn't working. We called the front desk for new towels but they didn't answer the phone so I had to purchase my own towels from Walmart . I didn't have a problem with the construction site.
Stayed 2 nights in Mar 2025

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lied to all the way
Stayed 2 nights in Feb 2025

8/10 Good

Kaythleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to Serenity Spa, within walking distance. The property had a relaxing atmosphere.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and staff went above and beyond even though expedia check in was a complete disaster
Stayed 2 nights in Jan 2025

2/10 Terrible

JENNIFER

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When booking this stay at this property, the only thing that was mentioned was that there would be a possible noise during the day for construction. the entire first floor was boarded up. you could not enjoy the view at all when dining, working out, sitting at the fire in the lobby, etc. our room had no hot water in the sink, the shower had brown water, the refrigerator did not work, the carpet was disgusting, there was BLOOD on the corner of the boxspring. It was late when we arrived and we were tire, we dealt with it that first night. I asked for a different rm, &we were moved to a ply wood boarded up view for the remainder of our trip!!! QUITE UNHAPPY DISPEASED CUSTOMER!!! no bay view, which is what I requested and neither of our 2 rooms looked anythning like the online pictures! quite deceiving!
Stayed 4 nights in Dec 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place. Don’t believe any negative reviews. It’s clean and on a lovely location.
Stayed 4 nights in Dec 2024