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ibis Lugano Paradiso

Property class: 3

Photo gallery for ibis Lugano Paradiso

A buffet setup with various food items and beverages, including a glass display case with pastries, bowls of fruits, and a coffee station.
A hotel reception area with a TV displaying a scenic landscape, a desk with a laptop, and a check-in kiosk.
A modern hotel lobby with a blue sofa, grey armchairs, and a wooden shelving unit with various decorative items.
A modern interior with a large flat-screen TV, built-in shelves with decorative items, a black refrigerator, and a small table with a vase.
A hotel room with a large bed, bedside tables, a TV, a wardrobe, and a window with curtains.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
The current price is NZ$298
includes taxes & fees
6 Sept - 7 Sept

Explore the area

View map
Via Geretta 10, Lugano, Paradiso, TI, 6900
  • Place, Lake Lugano
    ‪3 min walk‬
  • Place, Via Nassa
    ‪14 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪14 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪8 min drive‬

Room options

View all photos for Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, a TV, and a wardrobe.

Room, 1 Double Bed

8.6 out of 10
Excellent
(24 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

A hotel room with two beds, a desk, a chair, a window with curtains, and a wall-mounted plant.

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds

A hotel room with two beds, a nightstand with a lamp, and a wall socket.

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

About the area

Paradiso

At ibis Lugano Paradiso you'll be within just a 5-minute stroll of Lake Lugano and within 15 minutes of MASILugano Museum of Art of Italian Switzerland. Highlights at this hotel include free in-room WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3-property class Paradiso hotel include LAC Lugano Arte e Cultura and Via Nassa.

What's nearby

  • Lake Lugano - 3 min walk - 0.3 km
  • MASILugano Museum of Art of Italian Switzerland - 13 min walk - 1.1 km
  • Via Nassa - 14 min walk - 1.2 km
  • LAC Lugano Arte e Cultura - 14 min walk - 1.2 km
  • Parco Ciani - 4 min drive - 3.1 km

Getting around

  • Lugano-Paradiso - 5 min walk
  • Lugano Funicular Station - 6 min drive
  • Lugano (LUG-Agno) - 13 min drive

Restaurants

  • Burger King
  • Agua
  • ‪Ristorante Giardino - ‬3 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Spaghetti Store - ‬20 min walk

About this property

ibis Lugano Paradiso

Ibis Lugano Paradiso offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Ibis Lugano Paradiso also features laundry facilities, dry cleaning/laundry services, and express check-in. Parking is available for a fee.

This 3-star Paradiso hotel is smoke free.

  • 70 guestrooms or units
  • 7 levels
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
Ibis Lugano Paradiso offers 70 air-conditioned accommodations, with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Bar (on property)
ibis budget Lugano Paradiso
Paradiso
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 800 reviews
The price is NZ$258
includes taxes & fees
6 Sept - 7 Sept
ibis budget Lugano Paradiso

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 23 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 21 for adults and CHF 10.50 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 14 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 21 for adults and from CHF 10.5 for children
  • Self-parking fee: CHF 23 per night
  • Pet fee: CHF 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Hotel Paradiso Lugano
ibis Lugano Paradiso
ibis Lugano Paradiso Hotel
ibis Lugano Hotel
ibis Lugano
ibis Lugano Paradiso Hotel
ibis Lugano Paradiso Paradiso
ibis Lugano Paradiso Hotel Paradiso

Frequently asked questions

What is the cancellation policy at ibis Lugano Paradiso?

Ibis Lugano Paradiso offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Lugano Paradiso?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at ibis Lugano Paradiso on 6 Sept 2026 start from NZ$298, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Lugano Paradiso?

Yep, ibis Lugano Paradiso has a self car park for CHF 23 per night. A self car park is also available, for a fee.

Are there any beaches close to ibis Lugano Paradiso?

The closest beach to ibis Lugano Paradiso is Lido di Campione (2.9 km).

Does ibis Lugano Paradiso serve breakfast?

You bet, continental breakfast is on offer weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at ibis Lugano Paradiso?

No, ibis Lugano Paradiso does not offer an airport shuttle service.

What time are check-in & check-out at ibis Lugano Paradiso?

Check-in begins at 3:00 PM. Check-out time is noon.

ibis Lugano Paradiso Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 237 out of 627 reviews
Rating 8 - Good. 300 out of 627 reviews
Rating 6 - Okay. 72 out of 627 reviews
Rating 4 - Poor. 12 out of 627 reviews
Rating 2 - Terrible. 6 out of 627 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists are very friendly. Delicious breakfast. San Salvatore cable car, train station/bus stops and the lake promenade are within walking distance.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Nida

Liked: Staff & service
Disliked: Amenities
Just a basic hotel. The washroom is pretty small. Clean and the staff are helpful.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean but tiny for two people. The bathroom was very small also. But the property is well maintained and staff were very helpful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

KIM GUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Was happy with overall stay at the Hotel.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar, breakfast and room with good location
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Beda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option when in Lugano. Rooms are a bit small as usual for Ibis, but they are so well designed you don't really mind.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

fabrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has been a very nice stay, the staffa was very friendly and profesional ! strongly recomanded
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. Staff was very friendly. The room was great and had ac. The bathroom was quite spacious and parking was super easy to get in and out.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & comfortable.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location, easily walkable to the town centre along the lake side. Room was clean and comfortable, and parking simple and straightforward.
Verified review

8/10 Good

Hermanto

Liked: Cleanliness, staff & service, property conditions & facilities
Room is a little small but it’s an Ibis after all
Stayed 1 night in May 2025
Verified review

8/10 Good

Camille

Liked: Cleanliness, staff & service, amenities
Convenient location near the Lugano lake walking distance. Very clean. Potable water dispenser for free in corridors. Parking available paid. Generous and wide choice of food for breakfast. The only drawback is the toilet room which seems to be a prefabricated shell making noise with every move you do inside the shell.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Silas Samuel

Liked: Cleanliness, staff & service, amenities
-
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything seemed new. The room was well designed, a very comfortable bed and pillows, an extensive breakfast bar with so many goodies. The finishes and common areas are excellent, the staff extremely friendly. And what a value in Lugano.
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Luca

Liked: Staff & service, property conditions & facilities
The hotel would have been good if it weren’t for the disgusting, heavily stained carpet in the bedroom.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Ola

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not very nice surroundings but central
Stayed 1 night in May 2024
Verified review

8/10 Good

Yaroslava

Liked: Cleanliness
Need to add cups and better towels and sleepers
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Ibis Paradiso. The location was very good, the price was super affordable, the staff was wonderful, everything was perfect, the bed and pillows were so comfortable, cleanliness was 10/10. They have a very nice lobby/common area where you can sip as much extremely delicious coffee as you want for free. The hotel's restaurant was also incredible, we ate there the first evening; the food and the staff were also 10/10. There was only a bit of noise in the mornings from the cleaning staff and some low IQ guests laughing very loudly in the corridor at 1 AM, but overall, I can easily place our stay at Ibis Paradiso straight in the A tier. This was extremely close to perfection to be honest. We recommend 100%.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Fair

Hotel was fair. Noisy in mornings. Weekend breakfast full so had to return after an hour. Note they reserve full price of your stay on credit card AND then ask you to pay full price too
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were three nights at Ibis Lugano (4-7.10.24). Second time already in this Hotel. Extreme clean, efficient and orderly. A big compliment to the Breakfast Team! (three young ladies, one from Ecuador!), always friendly, super attentive, active and forthcoming! Congratulations! ( the breakfast buffet itself excellent quality and price!). Also the staff doing the cleaning and order in the rooms, Room 126, always smiling , very discreet and competent . We were surprised by the cold weather in Lugano this time, and we found the room sllightly cold. (Heating not in function yet....?). In case of another trip to Lugano, we would no doubt come back to Ibis Lugano, and we would certainly recommend it to other people. Many thanks, Saludos, and best wishes for everybody there!
Stayed 3 nights in Oct 2024
Verified review

4/10 Poor

Calvin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property itself was great. As a budget brand, everything was basic, but functional. Importantly, the A/C worked very well and the shower was great. Breakfast was subpar and probably not worth it. But, my biggest complaint is that I was twice locked out of my room! On the third night of my stay, I was locked out and told "there is a problem in the system and you owe us more money". I asked that we sort out the issue later and that I be allowed back into my room as I had just come back from exercising and it was a hot day. The gentlemen at reception, Andrea (sp?) refused to fix my key card until I paid an additional 9CHF for who knows what. After much discussion, I finally just agreed to pay the money because I was hot and tired and needed a shower. This is NO WAY to treat a guest booked for 9 nights on a cash stay. Utterly ridiculous and very disappointing.
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi tudo muito perfeito, recomendo demais
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Alles gut, Parkplatz etwas teuer mit über 20.-
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Lucia Helena

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é moderno, o quarto é confortavel e o atendimento foi muito bom. Tem uma maquina de cafe, capuccino e outros na recepcao que os hospedes podem usufruir a vontade. Nos andares tem maquinas que oferecem agua gratis. Tem um parking ao preco de 25 francos por dia. O cafe da manha incluso é otimo. O unico ponto que me incomodou foi o carpete no quarto, pois prefiro piso comum.
Stayed 1 night in Apr 2026