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"Close to aero ville shopping and food complex. Provide airport shuttle smooth check in. Average facilities limited facilities in room ie no water to d ... " More

By a verified traveller on Fri 04 Oct 2019

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Hotel Description

A romantic stay in Roissy-en-France awaits you at Hyatt Regency Paris Charles de Gaulle. You'll be 1.2 km (0.7 mi) from Aeroville Shopping Center and 3.5 km (2.2 mi) from Paris Nord Villepinte Exhibition Centre. Highlights at this hotel include a restaurant, a free airport shuttle, and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 388 soundproofed rooms, and you can enjoy free WiFi, safes, and hair dryers. You'll find nice touches like free toiletries and premium bedding to enhance your stay. 24-hour room service, phones, and desks are also available.

Cosmos is open for breakfast, lunch, and dinner. 21280 square feet (1977 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Added amenities include free WiFi in public areas, an outdoor tennis court, and a coffee shop/café. Continental breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 15-minute drive of this 4-star Roissy-en-France hotel include Stade de France and Parc Asterix.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$145* Per night/room 11 Jul. - 12 Jul.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Regency)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Paris Charles de Gaulle ratings based on 3 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Hyatt Regency Paris Charles de Gaulle

Everyone (2) Couples (1)
3 out of 5
Close to aero ville shopping and food complex. Provide airport shuttle smooth check in. Average facilities limited facilities in room ie no water to drink basic tea and coffee but large restaurant.

Posted by on 4 Oct. 2019

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Comment from Hotel Management

9 Oct. 2019 by Lila

Dear Guest, Thank you for taking the time to share your comments with us. We have noted your points and will take care of them. Looking forward to welcome you back! Best regards Lila

1 out of 5
Breakfast terrible, shuttle vehicle too small, paper cups and only 2 t bags in room a poor look. Noisy

Posted by , from Sydney on 26 Sep. 2018

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Comment from Hotel Management

2 Oct. 2018 by Eline

Dear Keith, Thank you very much for taking the time to share your comment. We were very sorry to hear of your disappointment with our services and facilities. Please accept our most sincere apologies for the inconveniences. At the Hyatt Regency Paris - Charles de Gaulle, we pride ourselves to offer everyone of our guests the highest standards of service and facilities. We are therefore very sorry that we did not meet your expectations. We have looked into the matter personally and the necessary measures have already been taken in order to ensure that such incidents do not reoccur. We sincerely hope that this experience will not affect the trust you have shown towards Hyatt and that you will give us the opportunity to improve your judgment about our hotel. We look forward to the pleasure to welcoming you back in the near future. With kind regards, Eline

2 out of 5
Pros: The generous room.
Cons: Maintenance and cleanliness. We had to find a bucket to flush the loo!
Location: Ononly suitable if you are catching an early flight and want to be nearCDG tangle of confusion.
Location is convenient if you have an early flight. The room was large however the toilet would not work. We had to improvise a bucket to flush the loo! Bathroom tiles had black mould. This place is very tired and in need of maintenance.

Posted by , from Australia on 17 Oct. 2017

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Comment from Hotel Management

23 Oct. 2017 by Sabrina Ben Salem

Dear Philip Greetings from Roissy, France and thank you for having been our guest at Hyatt Regency Paris-Charles de Gaulle on your recent travel to the city. It was a great pleasure to have you as our guest recently and to look after you in this while. At this stage, please accept my sincerest apologies for the inconsistencies that you have encountered during this recent stay. We remain grateful for your feedback as it will serve as a further source of inspiration for all of us to aim for even higher standards of hospitality excellence. While this may not mitigate the sentiments that you have carried back, I am confident that you will once again experience our normally high standards the next time that you are our guest and that your future experiences will be just as you wish them to be. Thanking you again for having been our guest at the hotel and the entire team joins me in looking forward to the pleasure of welcoming you back amongst us some time soon. Yours Sincerely, Sabrina Ben Salem Director of Sales & Marketing

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service. Public spaces have free WiFi. Event space at this hotel measures 21280 square feet (1977 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Regency Paris Charles de Gaulle. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Roissy-en-France hotel.

  • 1 building
  • 388 guestrooms or units
  • 4 levels
  • 21280 sq ft of conference space
  • 1977 sq m of conference space
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Roissy-Charles de Gaulle Airport (CDG) (7.8 km / 4.9 mi)
  • Train station: Charles de Gaulle Airport 2 Station (5.3 km / 3.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hyatt Regency Paris Charles de Gaulle offers 388 accommodations with safes and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries. This Roissy-en-France hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.

Apollo - Onsite restaurant.

Cosmos - This cocktail bar serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Front desk staff will greet guests on arrival.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast and through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR - Hyatt
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 3
  • Gap period enforced between guests' stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.88 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 18 and EUR 26 per person (approximately)
  • Self parking fee: EUR 19.90 per day
  • Pet fee: EUR 30 per pet, per night
  • Early check-in fee: EUR 19 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Paris Charles Gaulle
  • Hyatt Regency Paris Charles Gaulle
  • Hyatt Regency Paris Hotel Charles Gaulle
  • Hyatt Regency Hotel Roissy
  • Hyatt Regency Paris Charles De Gaulle Hotel Roissy
  • Hyatt Regency Roissy
  • Hyatt Roissy
  • Hyatt Regency Paris Charles Gaulle Hotel Roissy-en-France
  • Hyatt Regency Paris Charles Gaulle Hotel
  • Hyatt Regency Paris Charles Gaulle Roissy-en-France
  • Hyatt Regency Paris Charles de Gaulle Hotel
  • Hyatt Regency Paris Charles de Gaulle Roissy-en-France
  • Hyatt Regency Paris Charles de Gaulle Hotel Roissy-en-France

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.