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Mercure Paris Gare De Lyon TGV places you in the center of Paris, connected to the convention center and within just a 15-minute stroll of popular places like Canal Saint-Martin and Bercy Arena. Highlights at this hotel include in-room free WiFi and LED TVs.
At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, a 24-hour gym, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM.
Within a 15-minute walk of this 4-star 12th Arrondissement hotel, attractions include Opera Bastille and Place de la Bastille.
Mercure Paris Gare De Lyon TGV ratings based on 2 Verified Reviews
Review Summary
3.0
out of 5
3.0 out of 5.0
Room cleanliness3.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort2.0 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Mercure Paris Gare De Lyon TGV
Everyone (2)
4 out of 5
Posted by a verified traveller on 27 Jul. 2019
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Comment from Hotel Management
31 Jul. 2019
by Le Mercure Paris Gare de Lyon TGV.
Bonjour,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour dans nos chambres rénovées et espérons vous accueillir à nouveau très bientôt.
Le Mercure Paris Gare de Lyon TGV.
2 out of 5
The room was tiny, with nowhere to put one suitcase, let alone three.
The air conditioning didn't work so we had to sleep with our window open, just to get some fresh air and then had to deal with all the light and noise as a result.
We came into Paris on the red eye from Bangkok and were hoping to check in early but the hotel wasn't willing to accommodate us.
We booked a smoking room through Wotif, but it's a non-smoking hotel, so I'm not sure if that's Wotif's fault or the hotel's.
Definitely not value for money. Very expensive for what it is, but as we could come in from CDG to Gare de Lyon easily and getting the TGV from the station the next day, the location suited us, so I guess that was what we were paying for, as it certainly wasn't the quality of the hotel.
Posted by a verified traveller on 30 Mar. 2018
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Comment from Hotel Management
16 Apr. 2018
by Le Mercure Paris Gare de Lyon.
Dear Guest,
Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare de Lyon TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
Please note for your next stay that our hotel is under renovations. Our rooms offer today: new bedding (mattress 3 to cm thick firm with a mattress integrated soft), a modern design (tapestry and carpets refurbished) or a new air conditioning and insolation...
For your next trip in France, note that all the public interior spaces are no smoking area. We are sorry that you have not been notice before your arrival.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available. Public spaces have free WiFi. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at Mercure Paris Gare De Lyon TGV. This 4-star Paris hotel is smoke free.
1 building
315 guestrooms or units
7 levels
Deli
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Newspapers in lobby (free)
Onsite shopping
Elevator
No smoking on site
Bar or lounge
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Transport
Train station: Paris Bercy Bourgogne-Pays d'Auvergne Station (1.1 km / 0.7 mi)
Metro station: Gare de Lyon Banlieue (0.7 km / 0.4 mi)
Room Amenities
Mercure Paris Gare De Lyon TGV offers 315 accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Minibar
In-room dining (limited hours)
LED television
Cable channels
Electric kettle
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board available
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Change of towels (on request)
Change of bedsheets (on request)
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: EUR 15 per pet, per night
Service animals are exempt from fees
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
No rollaway/extra beds available
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards not accepted
Staffed front desk
Smoke detector
Children stay free - maximum age 12
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for breakfast
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Cashless transactions are available
Masks are compulsory at the property
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (WHO)
Property does not require health documentation at check-in
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Comprehensive recycling policy
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 8.13 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 20 per person
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Mercure Hotel
Mercure Hotel Paris Gare Lyon
Mercure Paris Gare Lyon
Accor Paris Gare De Lyon
Mercure Paris Gare De Lyon Hotel Paris
Mercure Paris Gare Lyon TGV Hotel
Mercure Gare Lyon TGV Hotel
Mercure Paris Gare Lyon TGV
Mercure Gare Lyon TGV
Mercure Paris Gare De Lyon TGV Hotel
Mercure Paris Gare De Lyon TGV Paris
Mercure Paris Gare De Lyon TGV Hotel Paris
You should know
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
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Frequently Asked Questions
Mercure Paris Gare De Lyon TGV offers free cancellation on select room rates. Check out the cancellation policy for more info.
You bet! With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Mercure Paris Gare De Lyon TGV is a hit with families.
Yeah, travelers quite like the buffet brekkie here! Served daily between 6:30 AM and 10:30 AM, this is the perfect place to fuel up for a big day of adventure.
No, Mercure Paris Gare De Lyon TGV does not offer an airport shuttle service.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
